Neither my iPad2 or iPodTouch4.1 will sync so I can't update. The sync just stops or says it is finished and then I still get the message that it will lose my apps. Suggestions.
Neither my iPad2 or iPodTouch4.1 will sync so I can't update. The sync just stops or says it is finished and then I still get the message that it will lose my apps. Suggestions?
That message means this the computer/iTunes library is not the one syncing computer/library for that iPod. You have two choices:
- Do the syncing/updating on the syncing computer/library.
- Make this computer/library the syncing computer/library
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?
There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it
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Several things to try.
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Reset the iPad by holding down on the Sleep and Home buttons at the same time (for about 10-15 seconds) until the Apple logo appears (ignore the red slider), then let go of the buttons.
Disable your firewall and anitvirus software temporarily.
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