Neither Nokia Photos or OVI is syncing

Hi,
I cannot sync from my N82. If I connect to Photos, it recognises my phone. I ask for a sync and it (almost) immediately flashes up "Synchronisation Cancelled". I have tried rebuilding the timeline and downloading the latest versions but neither has worked.
I also cannot get Ovi to sync. When I try to sync, no files are copied from the phone and the following Windows error appeared:
Timestamp: 06/10/2008 20:34:00
Message: HandlingInstanceID: 75ffe408-074c-439c-a602-0cb90acd2056
An exception of type 'System.Runtime.InteropServices.COMException' occurred and was caught.
10/06/2008 21:34:00
Type : System.Runtime.InteropServices.COMException, mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Message :
Could not load file or assembly &aposNokiaPhotos2&apos or one of its dependencies. The system cannot find the file specified.
-2147024894
1005
.\LBResourceLoader.cpp
152
CLBResourceLoader::GetUIString
1005
.\LBCTNote.cpp
403
CLBCTNote::get_DescriptiveName
1005
.\LBCTFactory.cpp
246
CNPCTFactory::get_Information
Source : NPContentType.NPCTFactory.1
Help link :
ErrorCode : -2147197613
Data : System.Collections.ListDictionaryInternal
TargetSite : System.Object get_Information()
Stack Trace : at LBContentTypeLib.NPCTFactoryClass.get_Information()
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper.GetCTInformation(Object[] objs)
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper.ReadMimeTypes()
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper.GetMimeTypes(String CLSID)
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper.NPMimeTypeToSchemaType.AddMimeTypeToSchemaType(String schematype, String CLSID)
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper.NPMimeTypeToSchemaType..ctor(NPCTHelper helper)
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper..ctor(INPConnectionInfo connInfo)
at Nokia.NokiaPhotos.ClassLibrary.NPCTHelper.Init(INPConnectionInfo connInfo)
at Nokia.NokiaPhotos.NPSyncLib.NPIMClientSync.Init(String strSerialNumber)
Additional Info:
MachineName : AFCS_LAPTOP
TimeStamp : 06/10/2008 20:34:00
FullName : Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
AppDomainName : NokiaOviSuite.exe
ThreadIdentity : AFCS_LAPTOP\xxxxxxxx
WindowsIdentity : AFCS_LAPTOP\xxxxxxxx
Category: Error
Priority: 0
EventId: 100
Severity: Error
Title:Nokia Photos
Machine: AFCS_LAPTOP
App Domain: NokiaOviSuite.exe
ProcessId: 2536
Process Name: C:\Program Files\Nokia\Ovi\Suite\NokiaOviSuite.exe
Thread Name:
Win32 ThreadId:1208
Extended Properties:
Can anyone help?
Thanks

I have a problem with my N85 sycning photos to to my PC with Ovi/Nokia Photos. It was all working fine until I needed to get my facia replaced. In the process the care center did a factory reset and I lost all contacts / sms etc in my phone. At this time I updated the firmware to 20.175. Once I had restored all contacts etc from outlook I wanted to sync the new photos I had taken in the mean time to my PC via ovi suite. However, ovi could not see the new photos. On looking in the photo gallery on my N85 i could see that the old photos were no longer classified as captured, but simply appeared in the all images category. What I don't get is that Ovi will only try to sync the old photos and not the ones that have the status as captured.
Anybody got any ideas?
N85 RM-333 20.175.53.1 CODE: 0560500 Made in FInland

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Nokia Photos & Lifeblog

PC Platform : Windows XP pro with SP3
Nokia Phone N76
Nokia PC Suite Ver 7.0.9.2
Nokia Photos Ver 1.5.242
Nokia Lifeblog Ver 2.5.224
Nokia Ovi Ver 1.1
Hmmmmmm Where to start ...... Lets start with Ovi Suite - I downloaded this new software on the basis that it was the recommended product in preference to Nokia PC suite which I had been using prior to this download on the 4th Nov 2008.
1. Ovi Suite is NOT a replacement for PC Suite. I have an email from Nokia support telling me so and that its OK to run BOTH sets of software. BUT the POINT of MY email to them was I DO NOT WANT to cluter my PC up with 100s of 'ragtail' Nokia software products - I want all the functionality encapsulated in one product which is why both these Nokia products are supposed to do by NAMING their products ' Nokia xxxx SUITE ' (the key word being SUITE)
2. I used Nokia LIFEBLOG under Nokia PC suite extensively. All my SMS text messages are saved and stored because I use this DATA for business communications. SMS is a record just like an email. It is invaluable to me to have an accurate record of ALL my SMS text messages. I was experiencing problems with Lifeblog NOT transfering ALL my SMS messages from the phone to Nokia PC suite. New messages not previously transfered to my PC were not picked up by the Lifeblog software as being needed to be transfered to my computer. I still dont know why it doesnt recognise these messages. Is there some sort of 'flag' put on the message in the phone data ? Why cant I CHOOSE which INDIVIDUAL Messages that I want transfered. AND why cant I set a control to transfer the message from the phone to the PC MORE than ONCE. (For instance I may inadvertantly have deleted a record of an SMS message on Lifeblog but the message is still in the phone memory and I want to transfer that message again - but there is NO way that I can see to do this
3. Lifeblog as a seperate application (add on) to PC Suite was great in is concept BUT under Ovi Suite it NO longer shows as an application in its OWN right but MYSTERIOUSLY it is part of Nokia Photos!!! WHY WHY WHY - what the heck has SMS text messages got to do with Photos ???? I do not know how many BILLIONS of SMS text messages are sent around the world each day using NOKIA phones but I would guarantee that the number of SMS text messages out numbers the number of Photos stored on an individual phone by at least 100,000 to 1 - (ie 100,000 SMS text stored per 1 Photo) SO COME ON Nokia put some priority BACK into SMS Text message data storage, retrival and dta management
4 Because Ovi Suite is new software (and by the way it CONVERTS Lifeblog SMS text messages before storing them under 'Nokia Photos Timeline' This implies that the file format for Nokia Lifeblog and Ovi Photos Timeline are DIFFERENT and therefore INCOMPATIBLE with each other. There is NO way that I KNOW OF to copy the SMS text messages to Nokia Photos Timeline AND then copy the same messages to Nokia PC Suite Lifeblog. - Why would I want to do that ? - well quite simply if I decide that Ovi Suite is a BAD product then I will want to continue to use Nokia PC Suite Lifeblog WITHOUT loosing ANY stored data.
5 My overriding concern with BOTH products is that I have an ACCURATE and DEFINATIVE record of my SMS text messages. And if you think this is stupid or odd then just think what you would do if you had NO RECORD of IMPORTANT emails. You would be pulling your hair out especially as the MOBILE phone is as important to businesses as is the computer - SO NOKIA please please get your act together. It seems to me that 2 different sets of Nokia software programmers are developing 2 DIFFERENT products that supposed to do and achieve the SAME thing for the end USER. WHAT A COMPLETE WASTE OF TALENT AND RESOURCE AND MONEY = GIVE THE USER CHOICE and MANAGEMENT Capabilites OF all THEIR data AND allow THE user TO store, backup AND KEEP AN accutrate record of THEIR PERSONAL information store BOTH on the PC and on the Nokia Phone. IF it is NOT your mission statment to do this then WHY o WHY do you produce Nokia PC Suite and Nokia Ovi Suite programs - PC to Phone Syncronisation should be effective and accurate and MANAGEABLE for ALL STORED DATA where on the phone OR on the PC - COME ON make your product work for your clients
6 Perhaps one of the most infuriating aspects of bespoke software development is the way software programmers from ALL providers insist upon having background system task loaded into PC memory utilising VITAL PC resouces even if that software program is not being used by the PC user at that precise moment in time. Now that I have loaded OVI Suite if I look at my background system processes on my PC I find that I have multiple Nokia Software programs hogging PC resources and MEMORY even when I am NOT using them - COME ON YOU LAZY programmers there must be a better way to develop your software. After all its OUR MONEY your playing with forcing us to buy MORE memory/harddisk storage space when in actual fact WE DONT NEED IT - AT LEAST give the USER the choice to have these background programs loaded and running or NOT to have them running.
This post is all negative which is a REAL REAL pity but it states the FACTS and NOKIA need to do something about there product implementation - RIGHT NOW

Hi,
I dont have answers for all your queries, but still i want to share a little.
1) OVI Suite is not a replacement for PC suite.
Yes atleast for near future till nokia comes up with all applications bundled under one umbrella (Having all the applications of Nokia PC Suite + Nokia OVI Suite). As of now not all the devices are supported by Nokia OVI Suite except NSeries and some other phones. It has to think of Users who are using Mac too.
2) If storing messages safely on your PC is the main concern means then, you can install Nokia Communication Centre which is part of Nokia PC Suite 7.0.x.x and above, which will store your messages to the PC. You can also use Content copier to backup the messages and install Noki software to view what exactly got stored on backup file(.nbu). It is unwritten law (Correct me if i am wrong), data(image/video/Text message/Multimedia message/Sound files) which is synced with Nokia lifeblog will not sync again with Nokia photos and vice versa Reason behind this could may be to avoid redundancy (Chances are there files may be duplicated twice which may lead to more memory space on your PC) This is my assumption. To conclude data synced once with Nokia lifeblog cannot be (re)synched again with Nokia Photos and vice versa as well as with same software which you have synced already. One way of doing this for images and videos could be sync images with lifeblog and then mark those as favorites and then sync it again with nokia photos, then it may sync twice.
3) Lifeblog is not shown in Nokia OVI Suite. OVI Suite do have option to import the data from lifeblog, this may be because, nokia lifeblog is going to be replaced by Nokia photos. If you observe earlier Nseries phones will have lifeblog on the phone N73, N76 etc, but Nokia N 78 has got Nokia photos built in along with the device instead of lifeblog(device). Yes i do agree about sms part, as i mentioned earlier, if storing the messages safely on your pc is your main concern means, you can use Nokia communicaton centre.
These are my comments as an user of Nokia pc softwares. Sure your comments will be a constructive feedback for those who are developing nokia softwares.

Nokia photos - how to stop it !!

Hi I just installed Nokia photos from Ovi Suite with the aim of transfering the few photos that have accumulated on my device. However the first time I opened and WHAM.........its imported over 9000 photos I have on my PC already taken by my digital camera (even though I didnt ask it to) This wasnt what I wanted but I cant see to delete them either without removing them from my hard drive as well. The only other option it gives is to 'stop monitoring this folder' which for the life of me I cannot work out how to do. Of course I have comtemplated unistalling the program but this appears to now run the risk that it takes my photo library with it ! Currently I am faced with burning my 9000 photos to DVD, unistalling Nokia photos, and then putting the photos back. Not what I had in mind. Any suggestions ?? Thanks

Nokia Photos cant synchronize with my N95

Hi all
I used to use Nokia Lifeblog extensively to organize my multimedia from my N95 into my PC, but ever since I updated Nokia Lifeblog to Nokia Photos, the program gives an error when i try to synchronize any new media from my phone....Can any1 suggest wat to do? Can i reinstall Nokia Lifeblog on my phone in any way? The exact error it gives is:
Nokia Photos encountered synchronizing ur Nokia device and PC. Check the connection and start again. If the problem persists, restrt Nokia Photos and try again.
I tried reinstalling Nokia Photos but it gave the same error.
Can some1 pls suggest wat to do.....

Wondering if you found a fix for this problem. My nokia photo's will not sync either (even though the n95 is connected.) is it possible my lifeblog files got corrupted on my phone because everything from when I got the phone is in lifeblog on the n95? Is there any other way to tranfer the data to nokia photo's maybe a work around? in my event log it states:
"The description for Event ID ( 0 ) in Source ( Nokia Photos ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Synchronization failed.
Exeption type:
Nokia.NokiaPhotos.ClassLibrary.MPlatformException
Exception message:
External component has thrown an exception."
on my old computer everything worked fine, lifeblog synced and there was no missing driver errors. I updated the time line and marked everything as favorites...tried to install dpinst.exe from the pc connectivity folder and there is a driver failed ton install error. I'm at the end of my rope. Any help would be greatly aprreciated.

Can I sync two Nokia phones with Ovi Suite?

I have 2 different Nokia phones. I'd like to save my data to my PC, so I've just downloaded and installed Ovi Suite 2.2.1.23.
When I connected the second phone successfully, there was a green link that said something like "Get tips on syncing several phones with Ovi Suite". However when I clicked there, nothing happened.
When I click "Help->Nokia Ovi Suite Help" on the toolbar, nothing happens, no help tips.
The first phone synced all 82 photos and Contacts and messages to Ovi Suite.
I created a new album with that phone's name, and dragged those pictures from "All" to the new album, to try & keep them organized.
When I connected the second phone all of the Contacts synced (there were a lot) and now they are mixed in with the contacts from the first phone. However the photos would not sync. Then a few photos synced, making a total of 156 shown in All (which included the 82 photos from the first phone). When I would click "Sync" nothing visible happened.
But I did see the photos from the second phone on the PC. I did drag them from the PC into the album created with the name of the second phone.
Now when I look at the photo album with the first phone's name, it says "You have no photos or videos in this album, Drag photos and videos to this album." Yikes! But they are still on my PC.
This is very confusing. I agree with the others, Nokia PC Suite worked well, Ovi Suite seems very confused.
Is any of this uploaded to my online Ovi account?
Thanks for your advice.

ronni333 & boing,
Somewhere on the nokia ovi website it says you need to use seperate windows logins. Have one login for work and use that when you use ovi to sync your work phone. Other login to sync your personal phone. I lost the link to that webpage, but that is about all it said.
ronni333 - I also had problem with ovi help, the link appeared to be empty. I was using Google Chrome to surf the net. Problem solved by using Internet Explorer instead.
Hope this info helps you guys.
Cheers,
chillimuncher

Ovi Suite Sync Failure with Outlook 2010 + Nokia 5...

Hi
When trying to sync contacts from ms outlook 2010, I received a message that could not synchronize.
Technical Information:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Software Updater do Nokia Ovi Suite 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Sistema operacional:
Microsoft Windows 7 Edição de 32 bits
Idioma: Português
Navegadores de Internet detectados:
- Microsoft Internet Explorer 8.0.7600.16385 (Navegador padrão)
Pilhas Bluetooth detectadas:
- Microsoft (Versão: 6.1.7600, Compilação: 16385)
Solved!
Go to Solution.
Attachments:
msg_ovi.png ‏9 KB

Hi,
I am not sure but it seems NOS2.1.1.1 does not support outlook 2010. I found following details from here (Click on Help> Nokia Ovi Suite help> System requirement)
C:\Program Files\Nokia\Nokia Ovi Suite\Help\Nokia_Ovi_Suite.htm
EMAIL/CALENDAR/CONTACTS SOFTWARE
Microsoft Windows Vista Contacts
Microsoft Windows Vista Calendar
Microsoft Outlook 2000, 2002, 2003, 2007
Microsoft Outlook Express
Mozilla Thunderbird
Windows 7 Contacts
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Photos Sync From Date issue

My phone has been restored after a firmware update but Nokia Photos is only syncing info after the rebuild date not from the last sync date. How can I tell Nokia photos to sync from a date that I choose ?

Hi cbw9,
Could you please tell me the device which you are using?

BRING BACK/UPDATE NOKIA PHOTOS / LIFEBLOG! OVI IS ...

I lost my n97 last week and have now had to get n8,has great hardware but unfortunately it wont work with nokia photos or suite which was by far the best way of storing my photos texts videos on a timeline with geotagging. I had 3 years worth of this lifeblog (30gb!) which has now ended so I have to put up with this rubbish Ovi which doesn't compare , unfortunately there isn't ANY software or other kind of phone that does what nokia photos did. Please nokia, make the n8 compatible with Nokia photos it can't be that hard.

Nokia made a mistake in making the N8 incompatibled with Lifeblog /Nokia Photos . It is obvious that a product which has excellent camera etc should have followed the life tools concept.I have discarded my newly bought N8 and gone back (forward actually) by buying a new condition N95 , which is compatible, at a reasonable price.I feel like Nokia has "punished" loyal followers like myself and their image to me has suffered a lot.

Problems sync SMS on N85 with nokia photos..

I've got problems trying to sync sms on Nokia photos, The date Nokia Photos order SMS, is not the original sms time.
The constant I find out, is all sms have a 5 hours plus original time, What can I do???
I alredy check computers and phone clock settings.

Hi ragdes,
Kindly update your phone's firmware
/discussions/board/message?board.id=pcsuite&thread.id=33348

"Nokia Photos" sync menu is disabled

Hi,
The syncronise menu (and the associated menu in tools) are disabled in my nokia photos. Any ideas why or how can I download my photos and sms into Photos application?
PC Suite and rest of the pc applications are working properly using both bluetooth and cable connection.
Software used:
Nokia Photos: 1.2.50
PC Suite: 7.0.7.0
O/S: Vista SP1
Phone: N80 v5.0719.0.2

Hmm... you are Lifeblog user, then I assume that you know that the phone must be connected by using the "PC Suite"-mode and you should have the Lifeblog sync settings enabled in your phone (which should be the case if you reseted to factory settings). Anyway, I know many users that runs Lifeblog (and Nokia Photos) without problems in vista, so you have still hope.
How did your Lifeblog got broken? I mean, will it crash or won't it just anymore recognize your phone? Have you tested with Nokia Phone browser (which is integrated into explorer) that you can copy files from/to phone (just to see that the connection is really working)? I would also like to know does your event viewer have any entries which source is Nokia Photos or Nokia M Platform?

Nokia Photos Upload misses GPS Information in Ovi ...

Hi,
since I upgraded to Nokia Photos version 1.6.434 (from 1.5.x), the GPS location information is no longer uploaded (the location information works properly inside Nokia Photos and I did check the checkbox for uploading of the GPS information).
Any hint for this?
Thanks.

Hi,
since I upgraded to Nokia Photos version 1.6.434 (from 1.5.x), the GPS location information is no longer uploaded (the location information works properly inside Nokia Photos and I did check the checkbox for uploading of the GPS information).
Any hint for this?
Thanks.

Nokia Photos and Sync. error

Nokia Photos has stopped working here.. So my timeline view, which I have used for several years isn´t updated anymore.
The error message which win7 throws are:
NokiaPhotos 1.6.434 (NLib 0.7.303)
Invalid pointer
errorcode: -2147467261
Stack trace:
.\LBAsyncThumbnails.cpp(156) : CLBAsyncThumbnails::WorkerProc
.\MThumbnailServiceObj.cpp(654) : CMThumbnailService::GetThumbnails
.\MThumbnailServiceObj.cpp(580) : CMThumbnailService:rocessReturnedThumbnails
Unknown file(Unknown line) : Unknown function
NokiaPhotos 1.6.434 (NLib 0.7.303)
Invalid pointer errorcode: -2147467261
Stack trace: .\LBAsyncThumbnails.cpp(156) : CLBAsyncThumbnails::WorkerProc .\MThumbnailServiceObj.cpp(654) : CMThumbnailService::GetThumbnails .\MThumbnailServiceObj.cpp(580) : CMThumbnailService:rocessReturnedThumbnails Unknown file(Unknown line) : Unknown function
Any idea as how to fix this?
Thanks in advance
Lars

Hi,
I have the latest firmware on my nokia e75. But anyway it is not a problem of the phone, but a problem of nokia photos.
For example if from nokia communicatore center i drag and drop the long sms message on my desktop and i open it, the sms is shown correctly with its length.
Then if from desktop i drag and drop the message to nokia photos, the message is imported in nokia photos, but again the text of the message is cut.
If you want to try I can attach the VMG file so you can check at your end.
B. regards
Fabrizio

Moving photos from Ovi suite

Can someone please explain in simple terms how I can move all my photos from Ovi suite to a flash drive or direct to "My Pictures" on my computer?
If I simply uninstall Ovi suite, what will happen to the photos stored on it?

Hey,
Ppl who have already used Nokia Photos application might have came acrss this scenario. AFAIK this is how its supposed to wrk. Bcause earlier i used Nokia Photos.
The following is wht i thnk.
The photos that r syncd already with ur Nokia Ovi Suite, might be getting strd in some database, where whenver any new photos r gttng synchd, it wll compare this, if this has been synched earlier, if so, it will not sync those photos again. This may b designed to avoid duplicates and redundancy. This i faced earlier when i was using Nokia Lifeblog(PC application) and Nokia Photos. If u google, u may find similar issues in our discussion forum.
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia Photos Missing SMS

I have installed Nokia Photos as part of newest version of OVI in my PC.
Have synchronised, but deleted some sms entries in Nokia Photos.
When I hook up my mobile with PC, the same sms cannot be synchronised anymore.
Message was "sync completed", but the sms was not there.
Anyway I can "force" Nokia Photos to re-sync the deleted sms?
Solved!
Go to Solution.

Hi,
What i tried is
First i synched Nokia N95 8 gb data with Nokia photos and then backup-ed messages alone and then deleted those messages from the phone and did soft resetting on my phone
/discussions/board/message?board.id=topfaq&thread.id=149
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[Please do make sure that the other phone was not synched with your nokia photos already ]
Once the messages are restored to the other phone, sync it with Nokia photos so that you can get the complete SMS on your pc. There may be some other easy work around also than this, if any, i will contact again

Nokia Photos - Version 1.6.145 - PC windows XP - b...

I have sync my N95 with via Nokia OVI Suite and my photos appear in Nokia Photos. However most of the photos thumb nails do not appear. How can I fix this? A few thumbnails have worked but mainly they have not, the photos open fine if I double click on the blank thumb nail.
I do have a few thousand photos all my lifeblog photos have imported correctly and have thumbnails.
I have searched the forums but am unable to fine anyone with a simalar issue.

I currently have 3968 photos, I have had the application open now for several hours(over 4 hours), when I scroll along the time line all other thumbnails show almost instantly as the thumbnails have already been generated. since switching to ovi and using the Nokia Photos only a few images have thumbnails. It like I need to tell the application refresh the tumbnails.

Neither Nokia Photos or OVI is syncing

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