Neither software upgrade or Snow Leopard install disk will upgrade

Neither software upgrade or Snow Leopard install disk will upgrade
I run 10.5.5 and have tried to update my OSX using software upgrade and when I click install it greys out then a few seconds later it turns blue again and nothing happens.
So I purchased Snow Leopard hoping that would fix the problem. Well I insert the DVD and click install Snow Leopard, same thing, I click the blue install button, turns grey then a few seconds later turns blue again and nothing happens so I CANNOT UPGRADE!!
Anyone have some advice where to start?

Hi eastwooddesign;
Upgrading to fix problems usually doesn't succeed and generally make them worst.
Exactly what Snow Leopard disk do you have?
Did you boot from that DVD?
Allan

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