Neo speach not working in Captivate 4

I have both Captivate 4 and Captivate 5 installed on my computer. Even though I downloaded and installed the neospeach voices for Captivate 4, I can't get them to work. When I try to convert a slide note to speech by clicking the convert button in the slide notes area, I get a message that it needs to be downloaded (again). Can anyone help me with this?

Hi there
As I recall, the version 4 speech was cumbersome and not intuitive. You were forced to download and install. You thought you were finished at that point but in reality you simply made the true installer available. You then had to run the true installer to get the voices installed. Then you had to restart Captivate.
Apologies if you have already done all those steps. If so, perhaps there is a bug in there. If not, maybe the reminder helps?
Cheers... Rick
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