Neo4 Platinum fails in post

I am on my third RMA with the Neo4 Platinum with all the boards eventually exhibiting the same problem.
I have replace all the cables, CPU, and hardware.  Upon initial set up of the latest board, I set the system up on the bench with CPU, video card, floppy, hard drive and psu attached to the motherboard.  I was able to access windows, no problems.  I installed the system into the case and acess windows and programs with no problem.  I added the front power switch (I had been using an external switch during test bench) and other front panel items, no problems.  I added USB, firewire bracket, and error display and no boot.  I get anywhere from 2 to five seconds on screen and shut down.  I did get a glimpse of the error message "check sum error".  I back tracked and removed installed components sequentially to no avail.  I know I have no hardware or Ram failures as I have tested all the components and cables with identical duplicate items.  I have not replaced the CMOS battery as the the latest board was new and a recent build.  I do not know what BIOS I have as I cannot get this thing running now.  Any help would be greatly appreciated.

 If you have done this three times and it does the same thing everytime, i dont think that its the boards fault.
- When people get this error most can press F1 to continue to the BIOS. You might have to clear the jumpers before this. (Do this BareBones)
- Go back through the manual and make sure that you have the right firewire connections going to the right place on the board.
- It also might help if you list your full system specs so the MODS can give you more options. Also full specs of your PSU.

Similar Messages

  • Neo4 Platinum failed to cold boot?

    when power up the system, power LED is lighted, the CPU fan is running, everything seems to be ok, but no screen, no BEEP sound--> hang
    need to press RESET button many times, then it will boot to OS without any problem, and system is stable
    what's the problem?
    thanks for any advice!!!
    MB: MSI Neo4 Platinum, BIOS: v1.2
    RAM: 512MBx2
    CPU: K8 3200+, overclocked to 240x10

    Hi all, 1st post here.
    System specs:
    AMD 3000+ CPU Winchester CBBID
    MSI K8N Neo4 SLI Platinum with latest bios
    MSI NX6600GT video card
    OCZ PowerStream 420 PSU
    2 x 256mg OCZ Gold rev 3 dual channel set
    Asus DVD-Rom E616P2
    Maxtor 80 gig SATA pluged in on SATA #4
    Floppy drive
    WinXP Pro SP2
    I am also affected by this cold boot issue when overclocking. Anything above 229 will give me this issue.
    The PSU I am using was running 6 months on an Intel rig without issues and the memory is memtest stable upto 250 at stk.
    On top of the cold boot issue I was getting a BSOD sometimes when booting into winxp after the Core Center loads. I noticed I had a jumper on the hdd set to master, so I removed it and the blue screens have stopped ... so far. I was told by a friend that I should plug the HDD into #3 or #4 Sata connector which I did.
    Vcore 1.45v + 3.3%
    NF4 1.6v
    Memory 2.7v on auto according to cpuz128 2.5,3,3,8 1T
    HT 3x
    CPU ratio 9x
    I am able to reach 250 HTT speed (FSB) by using clockgen and it passes windows memtest and is OCCT stable.
    However, the only way I have found to pass the 229 barrier in the bios and not have a cold boot, is to set the HT multi to 2x or 1x.
    Anything more will produce a cold boot.
    Since I removed the jumper from the HDD The system has been running without issues at 226 HTT speed (FSB).
    I tried to OC past 229 again and got a cold boot at 230 ... again.
    I was using a K8N NF4-F before and had the same cold boot issue however, it would not go over 229 unless the HT multi was set to 1x.
    If it doesn't post do the following:
    If system is on with a black screen, shut down by holding the start button until it does.
    Turn off monitor, speakers and switch off on power supply.
    Remove the power cord from power supply.
    Push the start button until nothing lights up when you do. This will drain any juice left in capacitors.
    After doing this you can reconnect the power supply, turn on the monitor, then the switch on the power supply. I have noticed many times that when you turn on the power supply switch the system will start up without pushing the start button.
    If it's still dead, do all of the above again and add this extra step:
    After you have pushed the start button to remove any power left in capacitors, push the CMOS clear button on the board and hold it about 1 second.
    Then reconnect etc etc.
    In the countless times I have done this I have never had to remove the battery but that would be the last thing I would try if all of the above doesn't work for you.
    If you cleared the CMOS you will need to enter the system time, date and any other settings you had.
    I hoping MSI will address this issue.
    The only work around so far I found it using clockgen.

  • K8N Neo4 Platinum 7125 not posting after overclock testing okay

    Hi Guys,
    I'm having a real stinker of a problem with my 7125 board.  I have all good components, but can't seem to get this bastard to post reliably when I'm overclocking.  I was thinking that it was my power supply so I bought a new Antec Neo3 650W supply and it doesn't matter.  I also got a new Opteron 165 processor and it still has problems.  I even RMA'd my board and then sent me a new one.  Here is my setup.
    7125 ver1
    Opty 165
    Crucial PC3200 Ballistix
    Nvidia PCIE Gforce 6200 video
    Antec Neo3 650W
    2x Seagate SATA 80gig (matched) 7200.9
    RAID 0 via the SIL 3114
    extra 160 gig HD (using the Nvidia SATA port)
    Pioneer DVD 109 DVDRW - pri IDE
    Sony DRU-820A DVDRW - sec IDE
    Hauppauge PVR150
    3.5" card reader (connected via internal usb header)
    Lian Li case
    When I run the system at stock speeds everything works fine, including the initial posts.
    However, when I overclock, everything is erratic.  Sometimes, I can overclock the entire system to 290x3, 166, stable memory settings, and prime 95 orthos the  out of it for days on end (max CPU at 49C), but when I select restart in windows, it shuts down fine, but will subsequently not post. I have to hit the reset key several times, then it recovers itself and undoes the overclocks.
    I have tried all sorts of memory timings from the crucial info - it recommends 2.8V and 2-2-2-8 timings.
    I have heard that my memory is good for overclocking, but I'm now starting to wonder if it is the MSI Neo4 board or the Nvidia Nforce 4 ultra chipset.
    Could it be the Raid 0 on the Sil 3114?  I haven't messed with this as I would rather have a RAID 0 setup, then a little overclock.
    Is there a good NF4 ultra board out there that is better than this?
    I can't imagine anything else to do except keep spending more money to eliminate more variables.
    Your thoughts?  Thx Nick

    relax your CPU HTT freq. by 10-20Mhz and retest.
    relax your memory timings e.g. from 2-2-2-8 to 2.5-3-3-8, to findout from where its comes then find optimal settings.

  • Can't get K8N Neo4 Platinum Edition to post with Dual Core 3800 Processor

    I'm doing a sytem build with a K8N neo 4 Platinum board bought second hand off Ebay and can't get the board to post - when I power up all the fans etc come on but there is no beep and the "D" bracket lights stay on solid - 2 amber and 2 red. Having read numerous posts on this forum I've fiddled about with memory in different slots etc and pressed the reset CMOS button but to no avail.
    The problem is (apart from the possibility I've been sold a "duff " board !) that I've no idea what version of BIOS is on the board and of course I can't get into the BIOS to see or update it. I understand a BIOS update may be required for the dual core processor - does this mean that if the board doesn't have the correct BIOS it won't recognize the CPU at all which is why I am getting these symptons? Alternatively could the problem lie elsewhere ? I do have another computer with an AMD single core CPU but at this stage don't really fancy taking out this CPU and trying it in the K8N board.
    Any advice would be appreciated
     

    -Take the motherboard out of case.
    -Unplug all hardwares and power cords, then clear CMOS as the mannual has described.
    - Plug one memory, VGA card and power cords, then start the system and check if it could boot.
    -If it still couldn't boot, check the CPU support tableand make sure your board support this board. After this, I think you should take another single CPU to the board to check if it could boot. If it could, try flash bios to the latest one so that this board could support this CPU.

  • MSI k8n neo4 platinum hangs in post screen with saitek eclipse keyboard

          I've had my board for almost a year now, with no problems, well almost.  I had a problem with Raid 0  but we won't go there now.  I just purchased a Saitek Eclipse illuminated keyboard to replace my old Microsoft Internet pro. The Microsoft board is PS2 and the Eclipse is USB.  I noticed that when I removed the Microsoft keyboard and plugged in the eclipse that when I rebooted, it took almost 4 minutes for the windows splash screen to start. With the PS2 board plugged in my boot time was less than 2 minutes.  I've looked at just about everything, and this includes Saitek support who are at a total loss on this problem to.  So I went to google and low and behold it lead me to here.  I've read a lot of post about keyboard problems,but they tended to be ps2 related. This is a USB issue. The old keyboard still gets my system up in no time flat. Can anybody shed some light on this issue cause it's driving me crazy!!!!  I still have my microsoft optical mouse hooked up until my Logitech G5 gets here, in a couple of days. I have not had any other isuues with USB connections, that includes a Nostromo game pad, printer , joystick and card reader.
                                                                                                                                                                                                          Mike   

       Welll I'm screwed now. I tried all of the things you guys recommended, everything was cool. I decided to check my bios version through live update. I had 1.50 and live update had 1.90 ready to go, so I proceeded to flash the bios using the windows method. This included making a recovery disk.  Well it flashed ok, everything seemed to go well up to the point where it said to restart the system.   This is were it goes bad.  Upon reboot my screen was black, not even tinted slightly and my system never came back. I can't even get it to eat the recovery floppy. I have Corsair twinx memory with the fancy LEDS and they just stay on the first two lights.  I can't even get the  Cd drive to take the mobo disk.   It's late and I'm titally bumed, I knwo I won't get to sleep tonight....... I know I have to shitcan this mobo now and totally restart all over...............thanks for the replies on the lousy keyboard problem , at this point I wish I never even bought it.
                                                                                                                                                             Sleepless in Vermont tonight               
                                                                                                       

  • K8N Neo4 Platinum - won't post with cards in pci slots

    Hi
    Just completed a new build - with 3800 + Dual processor -  everything works fine but when I plug a PCI card in any PCI slot the computer then refuses to even post.
    I've tried different cards and all of the pci slots but it makes no difference. Could it be a driver problem ? When I remove the card and try again the computer then starts up as normal.
    Any ideas would be greatly appreciated.
    Cheers
    Biamp

    Quote
    everything works fine but when I plug a PCI card in any PCI slot the computer then refuses to even post.
    I've tried different cards and all of the pci slots but it makes no difference.
    1: PCI cards are bad, most likely your problem
    2: PCI slots on MB are bad, highly doubt this
    3: PCI cards drawing to much power, very doubtfull
    4: ?

  • Neo4 platinum post hang ide problem

    elo
    any help
    i bought a neo4 platinum that was working fine.
    i was on another pc and noticed that neo4 dropped from irc .....aaaaa asleep ill wake it up burn a cd to listen to
    anyway it hung so i resets and it hangs on post
    d-bracket lites tell me its a floopy controller error
    anyway in desperation i pull all from it but 1 ram stick 1 hard drive mouse and keyboard and it boots
    so i start putting bits back in all ok, till i plug in the dvdr then post hang
    i plug in a spare cdr i got and it hangs
    i try differnt cables both on dvdr and cdr neo4 still hangs on post
    i do a manual bios update without ide in and all ok till i put in a dvdr or a cdr (any cable) then again post hang
    ive tried differnt keyboards mouse ram gfxs even cpu (many tnxs to alot of friends)
    it always fails on post with a dvdr/cdr in the ide (any slot)
    any ideas

    Quote
    ok heres the spec
    msi neo4 platinum mobo
    3.5 ghz athalon 64
    1gig of ram  (2x512)
    2 x 200gig WD sata2 drives raid 1
    600 watt enermax  psu
    1x LG 16xdvdr
    1x gainward 6600gt
    if you're overclocking, as you say 3.5GHz Athlon64....maybe that's your glitch, as SATA drives will do funky stuff at those speeds...not sure about your IDE though. I would say to check enabling of IDE controller in BIOS, or check jumper configurations on the back of the optical drive!

  • No Post/Black Screen - MSI K8N Neo4 Platinum

    Hello,
    Here is my problem, I bought MSI K8N Neo4 Platinum motherboard and got
    - 3500+ cpu
    - CORSAIR XMS 1GB memory
    - PCI-E Leadtek 7800GT video card
    - Aspire 520Watt PSU
    I have put all of it together fine( I have put many systems for friends before) hooked all the power cables, case to mobo stuff, fans. Every time I turn it on fans go on, and lights go on but there is nothing on the screen as if no signal from video card to monitor, plus no error beeps which means cpu and memory is fine right. I have tried to just have memory, video card and nothing else hooked up, same result. I have tried another PSU, same result. Now to add to this, I had same problem with ABIT motherboard and another video card(same) which eliminates bad motherboard and bad video card, since both I have replaced except this time I got MSI mobo and not ABIT. I got same problem with all of it, nothing comes up, no post while fans spin when I turn it on etc... What could be the problem? memory? case? Any ideas?
    Please help me as I spent a lot of $ and time on this and had no signal to monitor so far. Thanks.

    As I said at this point I am trying to boot without any drives plugged in just to get a post and boot up but no go. So basically all my drives are unplugged and I cannot get it to work, I have tried different psu and same problem. I have tried another video card( I RMA this one and got another) it goes and snaps into PCI E slot all good, I have checked that many times. The only thing I can think of is memory at this point but this is brand new XM Corsiar memory and why wouldnt the motherboard beep ( i hoked speaker) if there was any error like that? I just dont get what is going on.
    I have no idea what bios version I have as I have been unable to check it, unless you want me to check the chip version on chipset?

  • K8N Neo4 platinum edition v1 (bios W7125NMS V1.6 062305) -- after POST stucked

    hi i'm runningan athlon 3000+ in K8N Neo4 platinum edition v1 (bios W7125NMS V1.6 062305) and i have a very like problem:
    today i tried to install freebsd(install started fine, nothing went wrong, i repartioned my hdd and the installer started),
    for some reason i had to abort the installation process. since then i can not boot in from any device(cd,usb the hdd is in a
    half way to bsd install state so it's not an option atm).
    the post screen comes up and i can interact with it in a way(i can press tab and it drops me
    to the detailed post screen,ctrl-alt-del also works i can restart with it), but i neither can enter to the BIOS setup /DEL/  nor the boot menu /F11/.
    i've tried reseting bios settings by flushing cmos(removed the battery,pressed SW1. something must happened because the post now checks for sata devices
    and the graphical screen/that one u can bypass by pressing TAB/ was not presented before).
    it also detects my hdd and my cd-rom too. but still nothing happens after the POST.
    others said updating my bios would help. but still there is no option to boot from.
    if i am doing wrong something please let me know,
    thank you for your help
    Andrew

    the solution:
    disable ide1/slave when the broken hdd is not connected and bios accessible; poweroff; reconnect the broken hdd to the PC;poweron; boot from a linux livecd; gpart/fdisk/something to repair the broken hdd;be happy life is nice
    the trick was that bios and post is not messing with the broken hdd(while it was blocked in the bios)
    so i could boot with a live cd when my hdd was connected to the PC.
    since linux trixx out bios i was abel to interact with the post_killer_hdd (even it was blocked in the bios).
    i hope somebody will be able to use it one day if something is not understandable drop me a PM.
    problem solved im installing the os to the hdd,topic is SOLVED.
    maybe the other guy who has some similar issues with his config/hdd could use this post too.
    regards,
    /\ndrew

  • K8N Neo4 Platinum Wont POST please help!!

    ok, i built this pc about a month ago. everything has worked perfectly until yesterday. When i turn the power on, al i get is the Platinum Screen. I cant go into Bios, i cant Post.. The PC beeps once like normal, and the LED on the Motherboard and the videocard come on. Ive tried wiping the CMOS, Tried a different PSU, tried removing one of the memory sticks. I tried just connecting the Mobo, video card and harddrive, to see if it want getting enough power. Heres what ive got:
    K8N Neo4 Platinum/SLI
    Athlon 64 3500+
    Geforce 6800 Gt
    1 Gig corsair 3200 ram (2x512mb)
    550 watt PSU

    reset the bios, make sure its RESET.
    then, try with just 1 stick ram first.
    remember, to run dual for this board, it has to be Slot 1  &  Slot 2. 
    If u follow the color, it'll be single channel instead.
    Read also the instruction, it says never plug into 2nd or 4th slot with 1 stick ram.
    Try with 1 stick ram. if it boots, then insert the 2nd into Slot 2.  for dual channel.
    i had similar prob few days back when newly purchased.
    good luck !

  • K8N Neo4 Platinum Ultra nForce4 no post.

    Took the cpu off and cleaned it, upgraded the video card started the computer and no post. Led's 1,3,4, green 2 red. Took cpu out and checked it no bent pins, checked all connections. Sometimes when it boots it will have 4 green led's but no video. Tried another vid card same thing. Tried booting and holding the insert, cont+home, F1, delete keys. Get power to the fans and hear the HDD sometimes.
    Specs.
    MSI K8N Neo4 Platinum Ultra nForce4 bios v1.6
    Athlon 64 3700+ San Diego Core
    Geil value ram
    1-36GB Raptor
    , M45 Powercolor Radeon X800 GT PCI-EX 256MB DDR3 R480 Core
    XP.Pro.W/SP.2
    X-Connect 500W ATX PSU
     +5V +3.3V +12V -12V  -5 +5VSB
      30A  28A    34A    .8     .3     2
    Edit: Have cleared the cmos many times. If I boot holding the insert key down for a while I get 1,3,4, leds red 2 green, if I then push F1 they all turn green but still no vid.
             

    No posts to your post either  LOL
    Anyway - could be fans causing it - I had my Neo not booting until I disconnected a case fan from the mobo fan header output.
    Try with just leaving the cpu fan (could also be this one of course) .

  • No Post - K8N Neo4 Platinum SLI - any help would be awesome

    Ok here it goes. I recently bought a K8N neo4 SLI and set everything up, hit the power button, and nothing happened. So i figured it was DOA and i sent it back. got another one, hooked it up and nothing happened. Tested the PSU and power switch on a different machine and they work fine. But with the K8N i have nothing, no fans, no lights, nada. I am a relatively experienced computer builder and haven't had this one happen to me yet. I've read every troubleshooting guide on the MSI site and i think everyone in the forums but the dang thing still won't turn on. Here the specs:
    K8N Neo4 Platinum SLI
    Athlon 64 3200+ 90nm
    512 x 2 Geil Ultra Platinum DDR 533
    Seagate SATA HD 7200 RPM 160 GB
    Chaintech 6600GT
    Ultra X-connect 500W with the 24-pin adapter
    Got a bunch of other junk too but thats all thats hooked up now. just going for the bare minumums so i could at least get some response. Please give me some ideas of what could be causing this are maybe something dumb i forgot. I know my power suppply blows but i've seen others get it going with that and since i only have barebones hooked to it, i'd think it would go. Thanks in advance.

    I had an interesting thing happen to me yesterday, that sounds exactly like your problem.
    I'm looking for ways to reduce my gpu temps, so I'm playing around with case fans, round wiring, etc...  One of the cables I replaced ran to one of my PCI-E cards.  aparently it had a short or something in it.  I spent hours trying to get my computer to start up again, I was afraid I had fryed the board....no power, no fans, tried a different power supply, etc.....    One wire, well two, because it's one of those that takes two molex plugs and turns them into a Pci-e plug.
    What a pain....
    Chack your wires, check for a short.  If you're having the same issue with a second mobo chances are it's not board related.  Could be you have the srews attaching it to your case to tight and have shorted it out there.
    Hope this helps.
    Good luck!

  • MSI K9A Platinum BIOS fails to post after inserting Radeon HD 5750

    Ok so I'm Giving one of the ageing rigs in my house a little boost for my sons birthday by grabbing him an XFX Radeon HD 5750 to put into his system, at the same time I upgraded the PSU (OCZ Steath 650W), however the machine failed to post at all so took the card out and checked for a new BIOS version, happily I saw version 1.9 on the download site which is said to resolve VGA issues so grabbed it burnt to a CD which took a bit of reading since mainboard manufacturers don't seem to realise that floppy drives died out years ago in the home PC sector and flashed the new BIOS, then once I was sure tha machine was fine after that shut down and put the new card in only for the exact same thing to happen.
    I Hope someone can point me in the right direction on this, I have heard of people getting this card to work on this board with a beta BIOS but I'm not sure where to go for that.

    Quote from: UncertainGod on 23-September-10, 03:53:11
    Already have but no reply, also that site is a complete   to use trying to get that number on the sticker without removing everything from my pc.
    If you're referring to the serial number, it can also be found on the motherboard box.
    A reply may not be instant so just be patient.

  • My feeble attempt at a MB comparison - Asus A8N-E vs MSI Neo4 Platinum

    Hi all,
    I just thought I'd share a post I just finished submitting at the Asus forum.  Here's my experience, in a nutshell, with both the Asus A8N-E and the K8N Neo4 Platinum:
    I've decided to give up on the A8N-E and Asus (for now) in favor of the MSI Neo4 Platinum.  The layout of the Asus board is top notch, but there are some significant issues with it.
    The CUSL2 turned me into a huge Asus fan, but no more.  After a week of playing with both here's my review:
    Asus A8N-E (v2.0)
    Pro's
    -Superior Layout - See Neo4 cons below.  However, there are two electrolytic capacitors on the back end that had to be nudged out of the way to install my 6600GT.
    -No superfluous features.
    -Stable
    -Performance on par with other nF4 mobos.
    -I love the Ctrl-Esc wake up feature and will sorely miss it.
    Con's
    -Will not run 2225 OCZ Gold Dual Channel RAM any faster than 2325 (bios must be reflashed).
    -Quirky recovery features.  You need the mobo CD or floppy disk.  Also, there was one instance where it failed to post (due to 2225 memory timings) while running v1008 and I kept getting a BIOS checksum error when reflashing with v1008.  Had to reflash with v1006.  Also, one time I didn't get a checksum error, just a lot of beeps.  Clearing the CMOS proved troublesome as shown in the next issue.
    -Cheap battery terminal.  IMO you should not pull the battery when clearing the CMOS with the Jumper (even though the manual says you should).  It doesn't have a lever to eject the battery (just two little teeth holding it in) and my battery lost contact with the terminals when I put it back in.  Afterwards, when I unplugged the PS the settings in the BIOS were reset.
    -Somewhat limited instruction manual.
    -Asus LiveUpdate failed to connect to a server on several repeated attempts.  It never connected successfully.
    -There was no Mobo installation CD in my box!
    -This forum software and layout is really limited and frustrating.
    -It's been three days now and still no reply to my tech support inquery regarding 2225 memory timings.
    MSI K8N Neo4 Platinum (v1.0)
    Pro's
    -Runs 2225 OCZ Gold Dual Channel RAM at 2225, no issues whatsoever.
    -More reliable Bios/System utility.  There's a button to load BIOS setup defaults in case of problems.  Autorecovery feature flashes factory BIOS version embedded in mobo Core Cell chip.
    -Packaging is simply beautiful.  Obviously not a big reason to buy it but trust me, it's exceptional.
    -Extensive instruction manual, test report, and large fold out color diagram of layout.
    -Add-on module with diagnostic LED's.
    -Stable
    -Performance on par with other nF4 mobos.
    -MSI version of LiveUpdate worked flawlessy on every occasion.
    -Cheaper than A8N-E with rebate.
    -Firewire port
    Con's
    -Inferior layout, although still better than others (ie Epox 9NPA+ and ATX power connectors).  SATA connectors get in the way of my HDD's.  x16 PCIe socket sits below x4 PCIe and x1 PCIe slots.  This orientation causes my long 6600GT card to get in the way of the back end of one of my HDD's.
    -Who need's DUAL Lan?  And the ability to run 8 SATA devices is overkill IMO.
    -CPU Heatsink Fan mount backplate is GLUED to the backside of the PCB.  Had to remove it with a credit card and a hair dryer to make room for my Zalman.
    As I'm sure most of your would agree the Memory timing issue with the A8N-E was the deal breaker.  I'm sure in time Asus will get around to fixing this with a bios revision.  The faulty battery interface was also a downer.
    For now, so long Asus!  Good luck A8N owners!
    Jason

    One big pro for the MSI you forgot to mention is this forum.   This is by far one of the best forums for any motherboard manufacturer (if only ATI would get the hint ).
    IMO I like the 8 SATA ports. I have 4 hard drives in my system, and I am desperately needing more. I have one more SATA slot to fill before I am out. Some people are absolute packrats (like me ) and they need the additional hard drive ports. The other benefit is you can end up using this as a low end server board (which I will be doing in the next couple of weeks). It is by far cheaper then getting a system with opterons. Instead I can just get an X2 for alot less, plus I don't have to spend the extra to get registered memory.
    The dual lan can be really help who use ICS. This way they don't have to purchase a router.
    Both of these I don't see as cons, as they really don't cause a problem. For you I just wouldn't list them as pros.
    But thanks for sharing your ideas, hopefully this can become helpful to others who are determining what mobo to buy.
    Have Fun
    Jeremy

  • K8N Neo4 Platinum SLI memory incompatibility

    Sorry if it is an duplicated post, but i'm in a hurry and can't find nothing about this subject.
    I'm sure i'm not the first to have this problem.
    My memory (Samsung DDR 400Mhz - 512Mb) does not work on my MB. Though a friend of mine has a generic type 256 and it works just fine. With my memory the computer doesn't turn on, and start that beeping thing...
    I hope you guys won't worry about bad english (I'm brazilian).
    Thanks.

    Hi again,
    Well, if your RAM works fine on that computer, you can do some things to clear things up between your RAM and your Mainboard. You will need your friend's RAM once more to do this, as yours refuses to work yet:
    1. First of all, and I know it seems a little dumb, make sure your RAM is installed correctly. As you may know by now, DDR RAM only fits in one way. If installed correcly, you should barely see the gold contacts of your RAM.
    2. Try to find out if your RAM is supported by your K8N Neo4 Platium, by reading the Test Report :
    http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_trp_detail.php?UID=637
    If SAMSUNG memory is listed there, it will appear as "SEC". Please note however, that many memory manufacturers use SAMSUNG chips for their memory sticks, so it may be a memory stick made by Kingston, Corsair, GoldenRAM, Spectek, etc. or even be a Generic Brand.
    3. If you have not updated your K8N Neo4 Platium BIOS yet, this could be a good time to do it. Be sure to:
    * Find, download and use ONLY the correct BIOS for your mainboard. For that look for it by using two IDs: The Mainboard Model (K8N Neo4 Platium ) and the mainboard Model Number (MS-????). You will find these numbers between the PCI slots of your mainboard, write them exactly as they appear there and then look for a BIOS update for that specific model.
    * Prepare, in a NEW floppy disk, a BIOS rescue disk, just in case something go wrong during the process. To do so, please read : http://www.msi.com.tw/html/support/bios/note/boot.htm
    * Be sure to disable any BIOS WRITE PROCTECT function your board may have. It could be a hardware protection (via jumper) or a software protection (via BIOS)
       If its a hardware protection, set your jumper to WRITE ENABLE. If a software protection, set the BIOS WRITE PROTECT feature to DISABLED. If you can't find this feature, or don't know where are they located, please check your mainboard manual for it, and follow the instructions to disable the BIOS WRITE Protection, before attempting to flash the new BIOS.
    * Run the BIOS update from a DOS prompt if possible. For that, use a NEW floppy disk, as old disks may just fail in the middle of the operation and you may end with a useless mainboard.
    * Do not power off or reset your PC during this process or you may also end with a useless mainboard.
    * If you can connect your computer to a working UPS before attemping to flash the new BIOS, it would be great, as it will continue to supply power to your computer in the remote event of a power failure (Blackout or "Apagon" in spanish)
    * VERY IMPORTANT : Let the process to FINISH by itself. It may take a while, but please do not reset or power off your PC. Just power of or reset your computer ONLY when the Flash Utility directs you to do so.
    4. Once you have flashed the most recent BIOS to your K8N Neo4 Platinum mainboard, try your memory again. It may work now. If it doesn't then you could be right about some incompatibility between your RAM and your mainboard.
    For now this is all I can suggest you. It doesn't appears to be a Power Supply Unit (PSU) related problem as your mainboard works well with your friend's RAM.
    Well I hope this helps a little.
    Good luck!

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