Neo4 Platinum (Non-SLi) Audio Plug

I only purchased my computer on friday (17th of June) from a local retailer, and after the initial struggles i have only the one issue left.
i read other topics about on-board audio issues relating to psu conflicts and missing voltage rails (way over my head) but to my understanding that was only to the Diamond and the Neo4 Plantinum SLi versions only. I have the non-SLi version so here is another topic.
Having updated bios and audio drivers and done everything else i can think of - the Front Channel plug of the on-board audio is completely dead. not that the speakers dont work, and as far as i can tell not that the drivers dont work, but well and truely dead, nothing comes out speakers/audio devices connected to the Front Channel plug, not even EMI.
All other channels work fine, and i was almost prepared to purchase a Audigy 2 sound card but also noticed a (long) topic regarding errors there too. Naturally id like to avoid additional purchases if i can, so i thought i might ask the question: Can i / should i send it to be repaired/replaced?
I noticed there is a 7 day dead-on-arrival warrenty, but not sure if this applies to me as i bought it from a local computer store (brand new in the box and invoiced tho)

Ah ok i didnt know who i could take it to to repair.
I installed the drivers off the cd the first time, and after they didnt appear to be working i then formatted the PC and installed those Realtek AC97 drivers. Unfortunately, if i plug the rear speakers into the front channel and the front speakers into the rear channel - the front speakers will play music from the rear channel fine, but the rear speakers on the front channel will be dead.
Thanks for ya time.

Similar Messages

New K8N NEO4 Platinum (non SLi) wont leave boot screen???

I just went out and purchased:
AMD Athlon 3000+
K8N NEO4 Platinum
Some standard case with a 450w power suply
On the +12v it says I have 18a
And Im using some things from my old PC:
(PCI) ATI Radeon 9200se (CrapTastic!)
Maxtor 40Gig (not Sata)
1x Samsung PC2700 DDR 512mb RAM
This is my first PC build and I ran into a couple of problems:
I have tried 3 different PS/2 keyboards(2 older and 1 newer) and none of them work. It shows the Platinum screen and then goes to a different screen that says "Keyboard error or not plugged in"
So I try my USB keyboard that I got about a year ago and the lights flash on the kb when I first start up but.....once I get to the Platinum screen the keyboard becomes unresponsive and I cant move off the Platinum Screen into BIOS or anything.
PLEASE HELP!

Well I went out and purchased a USB to PS/2 adapter and plugged it in with the USB keyboard that would light up but still not work and......................... STILL DID NOT WORK!
Im going on 2 weeks now with no Counter-Strike:Source and im goin nuts
Quote from: ck5134 on 07-September-05, 03:12:50
Grimster i agree totaly with jeanguy, you need around 25-30amps min on these boards, so try a mates psu.
Do I really need more than 18a with my system? How much money (ballpark) in US dollars do you think a adequate PSU for my rig would cost???
I am really thinking of just takeing it back and getting it replaced with the same mobo and see if that works.

K8N Neo4 Platinum Non-SLI

System Specs:
K8N Neo4 Platinum
AMD A64 3200+
1 Gig Kingston 333 Ram(2x512)
MSI Theater 550 Tuner
Hauppauge WinTV-500MCE
80 GB System Drive
200 GB Media Drive
MSI 6600GT PCIe
Windows MCE 2005, rollup 2
For some reason I can't get 5.1 out via either SPID/F interface(optical or coaxial). It was working before, so I don't know what I messed up, but here's the setup. This is set in my living room, with the SPID/F out going to a Sony Reciever for 5.1 decoding. Like I said, it used to work, I don't know what the issue is now.
Windows speaker configuration is set to 5.1 speakers, as is the MCE app. I also have the RealTek Manager app set with with the correct speaker layout, but I'm only getting stereo out now. The reciever I've isolated, and it isn't the problem. But like I said, it was working before, but now I'm at a loss. Any help will be appreciated.

Quote from: MurdoK on 24-December-05, 18:05:57
Hello !!
First try to deinstall all sound drivers completly, then reinstall them. Make sure your 5.1 system works properly.
Make sure you have the right output mode selected. (analog / digital )
Greetz MurdoK
All that has been done and tried, and and done and tried againn, and then I broke a plate, and then done and tried again.

Help : MSI Neo4 Platinum (non-SLi)

Hi,
I just switch from a long time Asus Intel user to MSI AMD based rig (I am more into video editing & encoding than gaming). I bought a MSI Neo4 Platinum with AMD 3200+ (Venice) and from my old system, I have the Corsair TwinX XMS PC4000 ram and a RAID 0 setup with 2 X WD 74GB Raptor.
Can anyone help me on :
1) which slot should I installed my ram in order to run Dual Channel
2) How do I perform moderate overclocking with this MSI Neo4
3) which will be recommended HSF for moderate overclocking
4) Will I experience the 219 BUG when overclocking

hgled8888,
They are all good heatsinks, I do not think you will go wrong with any of them.
As for the BIOS, the difference is Award vs Phoenix. I use mobos from Abit, ASUS, and MSI, you get used to them, if you can get though one BIOS, you will have little trouble getting used to the other.
As for moving over from "The Dark Side of the Force" over to AMD, welcome to the other side, you will love it and never look back.
Take Care,
Richard

MOVED: K8N neo4 platinum (non-Sli) SiI3114 RAID error on startup

This topic has been moved to Linux/Unix.
https://forum-en.msi.com/index.php?topic=130443.0

Well I went out and purchased a USB to PS/2 adapter and plugged it in with the USB keyboard that would light up but still not work and......................... STILL DID NOT WORK!
Im going on 2 weeks now with no Counter-Strike:Source and im goin nuts
Quote from: ck5134 on 07-September-05, 03:12:50
Grimster i agree totaly with jeanguy, you need around 25-30amps min on these boards, so try a mates psu.
Do I really need more than 18a with my system? How much money (ballpark) in US dollars do you think a adequate PSU for my rig would cost???
I am really thinking of just takeing it back and getting it replaced with the same mobo and see if that works.

MOVED: Neo4 Platinum (Non SLI) Issues and Bios 1b

This topic has been moved to Overclockers & Modding Corner.
https://forum-en.msi.com/index.php?topic=92767.0

It maybe the same problem I encountered. This Post: https://forum-en.msi.com/index.php?topic=90337.0
Try starting your FSB at 230 and working up from there, if It becomes unstable at 237 ish then it is most likely the same memory controller/ ram problem I encountered.
Unfortunately I had to pull two sticks of memory to get mine to work, and I believe that it was just a bad stick , but I havent gotten new stuff in yet to prove or disprove that assumption. Either way the way these bioses handle different kinds of memory at different dividers is frustrating to say the least.

MOVED: updating MSI Neo4 Platinum (non sli) BIOS in XP

This topic has been moved to BIOS.
https://forum-en.msi.com/index.php?topic=94819.0

hgled8888,
They are all good heatsinks, I do not think you will go wrong with any of them.
As for the BIOS, the difference is Award vs Phoenix. I use mobos from Abit, ASUS, and MSI, you get used to them, if you can get though one BIOS, you will have little trouble getting used to the other.
As for moving over from "The Dark Side of the Force" over to AMD, welcome to the other side, you will love it and never look back.
Take Care,
Richard

K8N Neo4 Plat (non sli) Device manager error !

guys:
need some help. as stated,, have just received a k8n neo4 plat (non sli). just installed win xp pro (many thanx to people on forum for good tips on coming up clean). i have 1 problem, i have 1 item in device manager banged out (!), its a "PCI Memory Controller. i have nothing on mobo cept 1 6600 gt video card, 1 stick mushkin 3200 dram, i maxtor 200gb sata hard drive. searched on msi's site for this driver and can't find it. any ideas on what i'm missing?? sorry for not having rest of sys specs in sig but just got this puter up and running and i would like to get this driver installed before i pack it in for night. thanx for any help on this one.

igmox:
thanx!!! standalone drivers did the trick. when i was puttin this puter together i downloaded the standalone drivers and extracted them onto a cd. when i booted, anything in device mangler that was banged out, i updated the drivers via the cd. this time i downloaded the standalone drivers, ran the exe (unchecked the ide drivers, since i'm gonna try and run 6 dvd burners) and viola,, driver found.

MSI neo4 plat(non sli) sound problem.... and other problem...

hi
(sorry for my poor english)
FIRST ISSUE
ok here is the deal, i got no sound when using the rear panel of the mother board... but when i use the front panel of my case there no problem and i get sound....
after reading a lot on sound problem i try first to change my bios so i check the 1.8 and the 1.6 but still no result... , i also try to use the nvidia sound drive instead of the raitek one.... but still nothing ... in the system all appeare to be ok, windows dont detect any conflict on hardware on so one... even the nvidia mixer equaliser move... but no output...
i also read a litle about the compatibylity issue betwen the mobo and the atx2 PSU standard with the using of the 5v pin...,but as far i read it seem that this is only on the sli version...do this issue also concernt the non sli version ?can this explain my problem ?
SECOND
i got from time to time a bleu screem with the message DRIVER IRQL NOT LESS OR EQUAL.... can someone now what can cause this ?
thank

Hi!
I am also facing this problem with my K8N NEO4 Platinum Ultra.
I have even tested my PC with a PSU which is having -5v in it's rating.
I have also requested a help from MSI Support.
Their & My reply is as follows.
But still my problem could not be solved. My sound card as per the OS works fine and produces output. But no audible output for humans to hear.
This is the case with both front and rear panels.
I have even sent the MB for RMA but here in India, people are fools. Even from RMA the board was shipped back in the same faulty condition. What to say? Whom to curse? Only money and 20days were spent waiting for repair and in wain.
If any body can help it will be very nice.
Here is my reply to MSI:
My K8n Neo4 Platinum Ultra - earlier was giving good quality sound output. Later after 15 days of using this board, it does not give any audible sound at all. But through headphone socket of cd player I am able to receive good quality sound.
And also while using CD Player to play audio tracks, the output is very intermitent and feeble with lots of cracking noise and poor quality audio is heard.
Through Windows Media Player no sound is heard at all.
I reinstalled win2000/Win2000Server/Win2003 XP Server. In all the platform sound problem exists. Any solutions?
My PSU has 20amps in +12V rail and has no -5v. 24 pin adaptor with 400W.
SATA HDD 80GB WD. 256*2=512mb DDR 400 Ram.
CPU AMD 3000+ Winchester core.
Thanks in advance.
REPLY FROM MSI:
Dear SoftWheels:
Thank you for contacting MSI Technical Support.
With regard to yoru concern, we would like to know before the onboard sound function abnormally, if you have made any adjustment to your system hardware or software?
And at this time would you please try to un-install the sound driver in the Add or Remove Program, then install the ALC Series AC'97 Audio Drivers refer to the link below, after this please first check if in Device Manager there is any yellow mark.
http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=637&kind=1.
AGAIN MY RESPONSE TO MSI:
Dear Sir,
Thanks for your reply. But reply does not solve my problem. I have tried all that you said in your reply.
I have done nothing to hardware. No electrical problems or burning.
Due to no sound, I have even totally zero filled my SATA hard disk, updated bios, re-installed

K9N PLATINUM(NON SLI) DUAL CHANNEL MODE PROBLEM

hi
put a new system together with the following specs:
amd am2 3800+(2ghz)
k9n platinum 1.20 bios
2x512 kingston ddr2(667mhz)
pci video(yes not pci-e)have not decided which vid card to get yet.
500w psu 12v 35a,5v 25a,3.3v 25a
liteon dvd burner
seagate 300gb ide 7200/16 meg cache windows xp-pro sp2 with all updates.
not overclocking or even trying to.
no sata drives connected.
has never failed to post,boot windows and no lockups or blue screens.
ok,i am trying to get the memory to work in dual mode.
everytime i put the memory in the dual mode slots,the cpu clocks down to 1ghz instead of 2ghz.
verified by bios,windows and cpu-id
i have tried different memory(both ddr2 533 and 667)667 installed now.
also never had any install problems with windows and everything runs fine until i tried dual mode.
after the cpu clocks down to 1ghz,the only way to get it back to normal is a bios reset( load defaults
or press red button).
if i leave the memory as single channel then i have no issues.
also cpu-id says the chipset for my board is nforce 550,i thought k9n platinum had 570 nforce chipset?
this might just be a problem with cpu-id though.
any thoughts on the cpu down clock problem in dual channel mode?
thanks,jeff

1 assume you can get into BIOS with 1 stick only?
Go into the BIOS and manually set the timings and voltage to what your memory manufacturer recommends. Use a 2T command rate and see if it works.
Try both "sets" of dual channel slots, i.e. the two left slots or the two right slots.

K8N Neo4 Platinum/Diamond SLI BIOS reports

Hi,
I'm seriously thinking about getting one of the above mentioned boards. It's between those and the new DFIs. I've seen the link to the latest Beta BIOS available for those boards and they sound quite promising. I've heard the latest Beta allows up to 3.1V VDimm control. Anyone want to comment on the overall improvements made with the BIOS revisions? Also, general impressions with the board with regards to overclocking especially would be very welcome. I've done a bunch of reading, but there just aren't that many posts about this.
Thanks,
Adrian

Quote from: asmielia on 21-February-05, 02:48:17
Hi,
I'm seriously thinking about getting one of the above mentioned boards. It's between those and the new DFIs. I've seen the link to the latest Beta BIOS available for those boards and they sound quite promising. I've heard the latest Beta allows up to 3.1V VDimm control. Anyone want to comment on the overall improvements made with the BIOS revisions? Also, general impressions with the board with regards to overclocking especially would be very welcome. I've done a bunch of reading, but there just aren't that many posts about this.
Thanks,
Adrian
The mods move overlocking posts to the "modding and overclocking" forum!
My observations are this:-
I tested my system using memtest at various FSB's which gave the correct stock speed for each CPU multiplier, 200x11,2200x10 etc. In each case Memtest gave the same speed for the L1 and L2 cache, indicating these are drven by the CPU core speed, not the FSB. This means there is no intrinsic value in using a higher FSB for CPU, the only benefit comes if doing so allows you run the memory faster! You might say the AMD64 FSB is the on die bus which connects the on die CPU core to the on die memory controller. Increasing the FSB just increases the bandwith beteen the core and memory controller, allowing you to benefit from using faster memory.
So yes, you can achieve fantastic FSB's with this chipset. I have managed to booted at 340! But this didn't improve performance one jot as I had to use a huge memory devisor. But if I had PC5400 memory my system would really fly!
P.S. For some strange reason running my memory asynchronously allows it to be overlocked more. That's why I boot at 250.

Strange power-on (issue?) with K8N Neo4 Platinum

Hi all, i have a new K8N Neo4 Platinum, non-sli.
My rig:
A643000+ winch, no overclock
2x512MB Corsair XMS DDR400MHz
2x200GB Seagate mirroring
Plextor PX-708A
BenQ DVD Burner
AN OLD Matrox Mystique 4MB PCI (new pci-e gfx card later...)
A powerfull enermax coolergiant 600W ATX 2.0 power supply
Latest official nforce4 drivers and bios
It seems to be ok: installed winXP pro sp2 and updates, installed two Seagate in raid-mirroring with the nforce4 controller, installed some progs and utils, firewall is ok, prime95 go without problems for 1 our (more tests later), cpu temp is 34°C and sys temp is 30°C.
CoreCenter Say:
Vcore -> 1.41V
3.3V -> 3.39V
+5V -> 5.13V
+12V -> 12.26V
memory volt -> 2.60V
FSB -> 200MHz
PCI-E -> 100MHz
cpu volt -> By-VID
Apparently no weird things...
When i switch-on the Pc, for some seconds( ̃10 secs) it don't want to boot, optical drives blink repeatly and the screen is blank, like a bad overclock... But the machine isn't overclocked, and the bios is ok, i think. After 10 secs, finally it go and run flawlessly, post and other things are ok. When i reboot in win, the 10secs-issue repeat itself. So this strange thing at the post is normal? Anyone with the same "problem"? For now the rig is ok when it logon in winXP...

Hi all my friends
@JER101 >>> Ehrr i mean post, sorry
I had unplugged the optical drives, but the problem persist. When plugged, they blink for some times and after blinking the machine go into post-phase and after it boot in the correct manner. I think the PCI card is the problem, like some of you said... I will buy one pci-e card (obviously), but i hope things are not dangerous for now
In the mean time, i have a new problem: emule+firewall=BSOD. I know, there are tons of post about this issue around, but the solution is unclear... Tried to disable DEP, patched WinXP SP2 with latest things from winupdate, but nothing work for me, emule and the firewall generate a crash&reboot. Tried with the Marvell LAN, too, without success.
Any suggestions? Usefull links? If i uninstall the "NVIDIA Forceware Network Access Manager" it will work without problem with a thirdy part firewall, like sysgate?
P.S.
What's the problem with nvidia drivers? C'mon nvidia, solve this damned issue!

Thermaltake Silent Purepower 480W for K8N NEO4 Platinum

after much debacle of what psu to propel my MSI K8N NEO4 Platinum (Non SLI model) it has become clear to me that the only real choice i have within my reach is the thermaltake silentpurepower 480w, this is simply the best power supply i can get down here (Colombia, South America) and the most expensive one too.
i have done my fair share of research on the matter and have found a number of people using this power supply to power systems based on the K8N NEO4 Platinum, even some have been bold enough to use the SLI version of the board with this power supply.
so i guess its go for broke time on the matter, any feedback ?

Quote from: Stick on 26-January-06, 23:13:33
i have the buterfly model http://www.thermaltakeusa.com/2005/purepower/W001920.htm
it has a 20 pin connector and a 20 to 24 pin convertor, so you can plug it in both ways
from what ive seen its the same psu with different accesories, but its the same psu, so i guess this is it. Im gonna connect the 20pin to the 24 connector in the motherboard as those 20 to 24 adapters dont seen to generate any kind of trust in me, i guess as long as i keep my present setup and i dont overclock everything should run just fine.
many thanks...

IDE cables bundled with K8N Neo4 Platinum--80 wire or 40 wire?

Is the rounded IDE cable that comes with the K8N Neo4 Platinum (non-SLI) mobo an 80 wire or 40 wire cable? How can one tell?
I think I may be having some UDMA issues with my second hard drive (120GB Barracuda 7200.7 IDE). I installed XP on my SATA drive with no other drives connected and then added this IDE drive.
The rest of my setup is in my sig.
Thanks!
Bruce

OK. I checked my device manager for the info on my IDE drive. I looked at the properties of NVIDIA nForce4 Parallel ATA Controller.
Primary Channel:
HD Model # is ST3120026A. The drive set up as Ultra DMA 5 - Ultra 100. Checked boxes are "Let BIOS select transfer mode, Enable read caching, and Enable write caching. I did a speed test from Windows and it shows Theoretical limit of 100, Burst speed of 86.3 and Sustained speed of 58.1.
Secondary Channel:
DVD: _NEC DVD_RW ND-3540A. Transfer mode is Ultra DMA2 - Ultra 33. This is using a flat ribbon cable from an older computer. The only box checked is "Let BIOS select transfer mode".
Do these both look OK or do I need to change something?
Then I looked at the properties of NVIDIA nForce4 ADMA Controller and found:
My SATA drive (my boot drive) is HD model # ST3160812AS. Transfer mode is PIO Mode. Boxes checked are "Enable read caching, Enable write caching, and Enable command queuing. There is a yellow triangle that says "Transfer mode downgraded". I can't do a speed test.
What do I need to do to operate in Serial ATA Generation 2 - 3G? This is how this drive is supposed to operate.
Thanks!
Bruce

Athlon64 3200+ Venice on Neo4 Plat (no SLI) showing +10MHz but no OC

Hi all- I've a:
Athlon64 3200+ Venice (no OC)
MSI Neo4 Platinum (not SLI)
(2) 512MB Kingston Value 3200 (200MHz) DDR (dual-channel, slots 1 and 2)
250GB Seagate SATA
Some kind of 16x DVD+R/W
Gigabyte 6600GT (stock clocking)
Antec 450W SmartPower 2 (12V-17A + 12V-15A IIRC)
Back story: I was having random lockups during gameplay, every 2 or 3 hours in Guild Wars (all games did it, just GW most of all). Moved RAM from slots 1 and 3 to slots 1 and 2. Didn't help. Then set PCIe clock 5 MHz ahead at the suggestion of one of these forums, which seems to have fixed the problem. (Thank you so very much all!)
I look at PC health when I go to BIOS and it shows (with no overclocking) DDR at 1 MHz higher than normal and CPU at 2010 MHz, instead of the supposedly stock 2000 MHz.
Could my lockup issues be related to this quirky MHz speed? (OC'ing the PCIe appears to have fixed it). I now understand PCIe was probably running asynchronous to CPU timing the entire time (and still is?) :(
What could cause the slight OC in RAM and CPU? I have all settings on auto for CPU voltage, which hovers around 1.4 (normal from what I see online). Interestingly, all my voltages are being reported as pretty much spot-on except the 12V, which is showing 12.5V consistently.
Any ideas or suggestions? I'd like everything with as tight a timing as possible because I want to make sure this lockup issue NEVER comes back!
Thanks in advance for any advice!
EDIT: (2) 512MB oops. . !

It think it may finally be gone, but I'll have to try tonight and tomorrow to be sure. I played Guild Wars for around 5 hours last night with no lockups.
Here's what I did:
Googled "PC lock up" for some crazy reason, just to see what other ideas were out there. Like 3rd link down brought me to a page where a guy had my exact same issues and same board but an ATI card. He had tried pretty much the same things too. He said he fixed it by updating his AC97 sound card drivers.
At that moment I didn't even know what was actually on my board, but I knew it was a generic card I was probably never going to use anyway, and I didn't recall getting any sound card updates for this board. So I looked in device manager, and bingo: AC97 device under multimedia devices. I immediately did two things to completely eliminate the rascal: updated the driver for it and promptly went to BIOS and disabled the sucker. Also disabled SATA group 2 (slots 3 and 4), the Marvell LAN because I only use one ethernet anyway (the nVidia one, which from what I was reading, was probably the more robust of the two), both RAID controllers (actually I had disabled them earlier to skip the annoying RAID setup screen), and put the PCIe bus back to 100MHz (rogue: I was wondering about possible damage over time with this too high too, so I was glad to try setting it back to normal!) Also ran Driver Cleaner to rip out the detonators even though I was putting in another nVidia, and then put in the 6800GT and installed drivers. (In case you were interested, my 3dMark05 score went from 3511 under the 6600GT to 4939 under the 6800GT! I now run in 1280x1024 at max effects and I'm completely spoiled in one night already! )
Anyway, one of these myriad, desperate attempts must have worked because I get neither audio stutters (should have been a freaking clue in the first place, duh!) nor lock ups.
Since this is the first PC I've built, I was certain I had to have screwed something up hardware-wise or found some combination that had incompatibilities. If it WAS just the freaking sound card driver I'm going to leave this place in shame and never post again! In my defense, the MSI Update utility didn't show any updated sound drivers for me, and I had assumed it was being pre-empted by my SB Live in any case.
I was convinced this problem was (if it is indeed gone) a video card issue but I can't say it ever was without putting the 6600 back in and running for several hours. I'm going to bet it was the AC97 though because nVidia boards have always been fantastic for me, I haven't had any actual motherboard issues, my RAM and CPU are just fine, and Win2k has never let me down.
Don't assume anything, though, I've learned.
One thing to note: when I was checking out the AC97, I noticed it was *sharing* IRQ 20 with the nForce NIC detector (might have a different name, I can't remember right now). Apparently this is a capability of Win2k to share IRQs but it kind of added to my suspicions anyway.
I'll let you know how the next few sessions go and whether this issue is still an issue!

Neo4 Platinum (Non-SLi) Audio Plug

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