Neo4 Platinum Shutdown Problems

I'm having problems to turn off my PC from windows or using the power button, my PC wont turn off completely monitor will go to stand by mode and the computer stays ON well I have to push the power button for 5 seconds and finally goes OFF!!
When I bought My MSI Neo4 platinum Nforce4 ultra (MS-7125) came with bios V1.6 and looks like I was experiencing problems with USB external drives so I updated to Bios V1.9 and the computer will not shudown I when back to V1.6 and the problem was gone then MSI released Bios V1.A I jumped and flashed my bios to see what happens!!
Well the PC is having shutdown problems again!!
I dont know What's going I installed a fresh WindowsXP just in case and the problem stays the same
I can only think of a defective PSU if that is the case why with Bios 1.9 and 1A have that specific problem?
Can somebody give me an idea?
thanks!!
Neo4 Platinum Nforce4 ultra (MS-7125)
Athlon 64 4000+
2GB OCZ PC3200 EL
XFX 7800GT
2x200GB Maxtor SATA Raid 0
2X300GB PATA
Audigy2ZS
Thermaltake 420W PSU 20pin

Hi,
I had the same problems.
installed with the help of the Diskette (also 2raidO HD), en then the drivers from the CD.
problem still there.
I then upgraded to 3.7 bios & 6.66 msi nforce (downloaded from MSI website): problem solved.
I later upgraded to the Nvidia 3.70 drivers, no issues.
I do have a problem about the Sound and the Digital Decoder of the DTT3500 Cambridge Soundworks.. (already posted in this tread):
Can't get 5.1 sound running! (with digital output, like on the SB LIVE! 5.1)
quote below:
I have bought a new PC with an MSI k8n sli platinum MB. this mainboard has a built in soundblaster live!24-bit chip onboard. it works great on headphones and normal 2 set speakers (analog connection).
however, when I try to set them up at the DTT3500 speaker set, trouble begins.
before continuing, just want to say First that my older PC is standing next to it, with a Soundblaster live! 5.1. If I connect with this PC to my speaker set, via the digital uitput, everythin works great. (5.1 surround).
In the DTT3500 manual, when Digital DIN is blinking, it says it isn't recieving any signal, or not the right one (like AC-3). (I know this when on my old PC when I switch to headphones, the digital din is then blinking, which is normal as I disabled Digital output in Windows)
now my questions:
Is this digital port is ac-3 signal or somthing else on the Soundblaster live! 24-bit?
Do I need to use another type of cable, like SPDIF Din Cable? (I now have a minijack to Din cable)
I tried with optical, it works, but only with 2 speakers (left and right / digital output is on). is this normal? If i look at the manual, it's typical used for gameconsoles with stereo left and right. I guess this is so with the DDT3500 decoder...?
if I try Digital Din on the Decoder, it doesn't work. the Decoder Led keeps blinking. Yet in Windows, digital output is on and 5.1 speakers is selected.
In short, exact the same setup on the Decoder and PC as my older PC.
My guess is the the soundblaster live! 24-bit is an enhanced version of the soundblaster live! 5.1? Am I wrong, I don't know....
I do know that the reviews said you could use the digital port (orange one)"
NOTE, yesterday, I disable the onboard SB live! 24 bit card, plugged in the SB live! 5.1 card from my other PC. This works ok like it should.
I would apreciate any help, as i'm really stuck at the moment & I just hate to disable this lovely onboard card.

Similar Messages

K8N Neo4 Platinum & Vbat problems

Hi everybody, sorry for my bad italian english!
In our mobo newsgroup (it.comp.hardware.mainboard) we found several users having this strange problem:
within a short time (may be some weeks or a few months) the CMOS battery of the mobo slowly goes down with volts till it goes under 1.4V and on boot you get a "CMOS Checksum error - loading defaults". Even if you re-enter the bios and put everything back, on next reboot it's the same.
We only found some affinities within the group of unluckies in bios revision 1.9. Even changing the battery seems not to resolve the problem as the few who have tried still notice the volts slowly going down. Someone is trying to change both battery and put back an older bios version but it's still early to state if it works...
Does anyone know the problem?
Ciao!
Baio

Quote from: JeanGuy on 15-October-05, 05:50:42
Baio,
Go to this post by Supershanks and the follow the two URLs he has provided regarding BIOS problems & premature battery failures: https://forum-en.msi.com/index.php?topic=84608.0
Good luck,
Thanks a lot... unluckly it seems the only solution is RAM the motherboard directly with MSI... That's so bad...
Baio

K8N Neo4 Platinum, BATTERY PROBLEM

Hi
I really need some help!!
I have got a really big issue with the battery on my motherboard, It drains the battery and I donät think the recharge function is working.. I have changed it 3 TIMES!!! And it can´t be just me or that I have overclocked or that I have a 2 weak PSU.. my friend has the same type of motherboard and he doesn't overclock or has a weak PSU, and he has the same problem..
Any help would help..

https://forum-en.msi.com/index.php?PHPSESSID=5cdae7b8fac297499e37e95844a7372c&topic=84120.0

K8N Neo4 Platinum Audio Problem

I'm having a problem with getting surround sound to work at all on this system. There are a number of problems.
Here is my main problem I'm currently dealing with. At one point I was able to have my surround speakers work on this PC. It's a standard setup, 2 front speakers, 2 rear speakers, and a single subwoofer. The color coding on the back of the PC indicates green for front, black for rear. That's fine and dandy, however only the black rear output seems to work.
If I plug the green into the green, nothing comes out the front speakers. If I plug the green into the black, sound will come out of the front speakers, but off the rear channel. I guess basically my problem is that my onboard sound will not put sound out of the front output as well as the rear.
I've tried installing sound cards, but the system basically rejects them. It won't even detect any sound cards I install. Windows will give me critical errors if I install drivers for any sort of third party soundcard.
It's as if this system REALLY doesn't want me to get my surround sound. Any ideas? I have all the newest drivers for my board, bios, etc. Thanks.

I'm glad you followed my advice...
Quote from: blazing storm on 06-December-05, 07:21:11
Try taking out the card, uninstalling the original onboard sound drivers, disable the onboard sound, plug the card back in. Boot up, and now hopefully it will work?
Great news that you're sorted!

K8N Neo4 Platinum bios problem

ive a 3.7 64bit which reports right at post
but in windows its showing at 3.7+ 2.21ghz
cpu support say its a 2.4ghz chip
i updated bios to the latest 1
in bios i went into cell menu
in there its reporting at
current cpu clock 2211mhz
current ddr clock 201mhz
i can not change these settings
please can some 1 help me in setting my chip up so it reports right
thanks

The link you provided relates to a amd roadmap from 2004 interpreted by Anandtech. A roadmap is like a what-we-want-to-do list from a processor manufacturer it's not binding for amd and doesn't represent what was indeed released. Indeed amd did not release a 2,4ghz 512kb 3700+ for 939. The first 3700+ for 939 was 1mb san diego core (2,2ghz). The only 2400mhz 3700+ is socket 754 Clawhammer core, try yourself on amd page by entering your processor details: http://www.amdcompare.com/us-en/desktop/Default.aspx
You can prove me wrong by posting the opn printed on your cpu (looks like this ADA3700AEP5AR). But I'm sure there is no 2400mhz 3700+ for 939.

K8N Neo4 Platinum , problem durin istalling windwsXP

hi
ive just purchased MSI " K8N Neo4 Platinum " mother boared, with AMD64x2 3.8 GH , duel core.
the problem that after i install windows , and when its gonna strat for the first time, after the Windos XP logo apear, a blue error page apear, saying the windows has shutdown to prevent any damage
MACHINE_CHECK_EXCEPTION
so i hope u can help me with this problem,
with all my thanx

ops am sorry
ok mine is
K8N Neo4 Platinum
AMD Athlon 64 X2 3800+ - Dual-Core - Socket 939 CPU
512Mb Spectek PC-3200 / 400MHz
MSI ,GeForce 6200 with TurboCache, NX6200TC-TD128E
Western Digital 250GB Caviar SE SATA2 Hard Drive 7200 RPM 8MB
Sony cd writer
Genuis mouse
Aopen Keyboard
about the power supply not so sure, but it has 400W output.
OS, thats my problem trying to install WindownXP Pro,
after formating, and going smoothly through the setup
the windows XP logo apear, the error came..

K8N Neo4 Platinum Bug: Automatic restart after shutdown ?!

Hi,
I have the MSI K8N Neo4 Platinum Motherboard, PCB 1, MS-7125, the latest BIOS (1.D).
I have cleared my CMOS, etc.
The problem is that after a shutdown in WinXP (SP2) the PC restarts after a few seconds.
When disabling the IOAPIC in the BIOS WinXP doesn't start anymore. Setting the MPS Table Version from 1.4 to 1.1 doesn't help.
There are no WakeUp options enabled.
What's wrong with that ?
greets
Ingo

Check out this message.. and also the link in it, aparently this is not a uncommon issue (and it has nothing to do with Wake on features in the BIOS at times) it is a registry setting in windows of all things!?! my system does this (but it is fubared in other ways ATM) but i plan on fixing this once i get my system back in working order.
https://forum-en.msi.com/index.php?topic=96892.msg701553#msg701553

:K8N Neo4 SLI Platinum bios problem

I have a strange problem with this bios, it goes back to default when you shut it down for awhile.
The date goes back to Jan 1 2004 and all settings go to default.
I've changed the battery thinking sure that was the problem, I've heard they've had some problems.
The funny thing is if you shut it down and then restart it it's ok, but if you leave it for awhile it goes
back to default. I flashed to 3.7 bios thought that might do it, but no such luck.
MSI said just get the board or bios serviced, has anyone ever got a new bios chip from MSI?
I'm trying to get this fixed without all the hassle, but it's not looking good.
I like the board everything else has went fine, I guess I could leave it running 24\7's.
When you make changes in the bios all works great, no problems except it won't hold them.
3000 daabp lbble 0521 Thanks for any ideas on this
K8N sli
2x6600gt
2x512 ocz raid silicon
550 antec ps

I checked the sticky's (which I should have done to start with) I see there have been a lot of
problems like this.
Most of the problems have been with the K8N Neo4 Platinum, mine is the sli platinum but the problem
seems the same.
The bios shows the new energizer I put in at 2.86.
I will try to fix this as it was a refurbished board from Newegg.
I tried the cmos button several times and it made no difference, most of the complaints were having
to change batteries every 2 to weeks.
The new battery I put in didn't last the next morning when I booted it up it was right back to default
and didn't even see the raid setup.
It only takes about 1 minute to reset it but thats a pain in the butt, as I said if you just shut it down
for a little while it saves the bios setting's fine.
I like the board, it overclocks fine if you can keep the settings.
I'm going to take the board out where I can get a good look in the batt. holder and see if I can
see anything that might short the batt.
Thanks for the reply and any other suggestions

K8N NEO4 Platinum cold boot problem with 165 opteron?

I have this board and have a cold boot problem with my opteron. Is there anything I can do to fix this? Its starting to get very anooying.
K8N NEO4 Platinum
165 opty dual core
2X1GB Ballistix PC4000
160GB sata2
7800GTX
X-Fi platinum
600 watt seasonic PSU

Well I am running them at the rated speed of 250 and the rated timings of 3-4-4-10 on the rated 2.8 volts. Ballistix have been known to die quickly when you throw to many volts at them for some reason. I dont get the cold boot problem with the OCZ. Once I finally get it to boot with the Ballistix it works just fine but the next morning I play hell to get it to boot again. I dont even get the main screen to let me get into bios. It just stays black. I have done all kinds of stress testing and ran memtest with no problems. I am really at a loss here.

Problem replacing K8n Neo4 Platinum

Hello everybody, this is my first post here, I am a new member from Italy.
I have this problem:
I own a K8n Neo4 Platinum and when I changed the VGA from Nvidia 6600 GT to 8600 GTS the Mobo doesn't post anymore.. The usb diagnostig bracket says it's a memory problem but when I've put my memory banks on a different PC, they work just fine.
I think the problem was caused by the little space that I had between the VGA and the chipset cooler (Zalman passive);when I installed the VGA I damaged the chipset. Taking a closer look at it I noticed that 1 edge is damaged. I also substituted the Power suplly but the result is always the same.
So I decided to replace the mobo but I don't want to reinstall windows. Finding my same mobo is impossible here in Europe. I only found the K8n Neo4-F.
My question is the following :
-Does this Mobo use the same drivers that were installed on my HD? (latest driver downloaded from Nvidia version 6.86)
-Will I have problems with Windows ?

Massi186,
Moan Guide
Richard

K8N Neo4 platinum Problem!!!

Hi! I have got a problem with my K8N neo4 platinum mobo. The problem is from the beginning when i built the system i wanted to use my scssi disc as boot disc, bios find my disc and i started to install win xp i pushed F6 to install my scsi drivers then i went on with the xp install and i came to the first restart and the computer restarts and win xp logo the loadning screen appear, then my computer completly hangs up. I have tried diffrent ways of configuration but it doesnt work same problem all the time. Then i give up my scsi hd and put a ata100 ide disk in my computer to use a boot disk instead of my scsi disc, i start the installation of xp and i came to the first restart and then win xp logo loading screen appear, then the graphical installation moment begin a few seconds the my computer hangs up again and i had to restart it with reset button. But now i get a new more serious problem, just before the screen with the possibility to push del button to get into bios should shown up i get a 2 - 3 seconds tone from the mobo then the screen shown up with possibility to push del button to get into bios appear on my screen, then nothing happens, i cant get into bios, can not do anything. I have tried to clear cmos but nothing happens, i have even tried to pull off all the cabels to my hd:s off, still nothing happens, the only thing that is connected to my mobo is my dvd burner, my dvd rom, graphic card, wireless network card, sound card,scsi card but no cabels to the scsi hd. Pls help i need to get my computer run fast!!
My system is:
mobo K8N Neo4 Platinum
CPU: Athlon64 4000+
Graphic: Powercolor Ati radeon X850XT Platinum
Memory: 2X512mb corsair
hd ide: ibm 40gb
hd scsi: maxtor atlas 10k IV 36,4gb
scsi card: Tekram DC - 390U3W
Power: chiftec 360W 20pins
Dvd burner: Nec 3520
Dvd rom: Lite on 16x (dont remember model name)
Updated: I have fixed the problem with hanging at seconds after start up, i had to remove the battery and then pull it back. But still have the boot problems!!!

I checked the leds on the d-bracket and they dont show any problems. But i have to tell that when i pulled off the battery and then put it back into my mobo i dont know what happen, but now i have installed win xp on my scsi disc and it seems to work fine WHIIIIIIHAAAAAAA!!!!!

Having problems with IEEE 1394 connection with MSI K8N Neo4 Platinum

Hi...
I am encountering problems connecting devices (portable hd etc) via firewire to my PC. My PC does detect the devices.
I am using the MSI K8N Neo4 Platinum board.
Check with Device Manager show that the VIA OHCI Compliant IEEE 1394 Host Controller is working properly.
IEEE 1394 controller has been enabled in Bios.
Need help to rectify this problem.
Thanks for the assistance...
Regards

Try this patch.

K8N Neo4 Platinum nForce4 Ultra and 4 GB SDRAM DDR 400 Problem

I have the K8N Neo4 Platinum nForce4 Ultra and 4 1GB sticks of Corsair ValueSelect DDR 400 (PC 3200), model VS1GB400C3, filling all four slots. The BIOS recognizes about 2.88 GB of total memory. The MSI manual states:
Quote
Due to the South Bridge resource deployment, the system density
will only be detected up to 3+GB (not full 4GB) when each
DIMM is installed with an 1GB memory module.
I'm not sure what this means. Does it mean that I'm "wasting" my SDRAM, that not all of it is used, or does it mean that all of it will be used and the BIOS just reports a smaller number?

Hi.
You seems not familiar with X86....
As you should know, Windows XP and most OS are 32 bits. That mean that every memory pointer is 32 bits, thus allowing to address 4Gb of memory.
BUT
In most OS, there is a difference between the kernel and the user. So, in most OS, the memory is divided in two 2Gb block (no matter how many Gb of Ram you really have!). The first one is for the OS, the 2nd for the user program.
So, If you have for example 3Gb of ram, in the best case, you have 1gb for system and 2Gb for user program.
To allow more Ram to fonction, PAE (Physical Address Extension) was made. Instead of 32, you got 36 bits for you pointers.
But as X86-32 CPUs can't handle more than 32 bits, a reserved area was made within 4Gb to allow Memory to be copied from the area the program want to read.
Exemple:
You got a server with 8Gb of ram. In windows, you only see 3.5+512Mb PAE.
If a program need to address memory in the 7-7.5 Range for example, the chipset copy the data from the 7-7.5 range to the 3.5-4 range in order to allow the CPU to get access: that's VERY slow.
So, in short: You can't have and don't need 4Gb of ram on 32bits OS.
(And there's even more place occupied by every card (AGP, PCI, PCI-e)....)
That's why XP64 is so interresting for programmers who needs lots of ram (Database....). When used with a chipset who know how to deal with lots of ram (I don't know if NForce4 can do it but I doubt it), you can load in memory a 4Gb Database.
But In all case, the bios should say 3.5Gb, not 2 and so on. You must have a problem with one of your stick. My guess is that they are all double sided and that you should slow down the memory to 333MHz.
(Or better: Send back 2x1Gb stick and get 2x512 SINGLE SIDED stick, unless you REALLY NEED 1.5Gb for your system !)

K8N Neo4 Platinum problems

I have one questions and one problem for you all:
Why do i have to disable CPU-spread spectrum to get the right PCI-clock ( if you believe ntune ) ?
Strange things happen??:
I have Seti@Home ( a very CPU-intensive application ) as my screen saver. I was supprised to see that my new computer ( Athlon 3800+, 1GB ram ) seems to be slower than my old AtlonXP 1700+! What was happening here? My investigations result was: Whenever the screensaver is active the cpu is clocked down. I come to this conclusion because first the computer is really slow and second the cpu-temperature was almost on idle levels ( measured with ntune ). When i disable the screensaver at all and let seti run as normal application everything is as expected. Well either this is WindowsXp SP2 or the bios i would say - before anyone has to ask: Cool'n Quite is disabled in bios. Anyone else has the same effekt?
Thanks for any reply.
My System in detail:
WindowsXP SP2 with uptodate drivers
MSI K8n Neo4 Platinum motherboard
AMD Athlon 3800+
1GB ram Corsair Twinx1024 XMS 3200XL ( 2x512MB ) in Dimm slot 3,4
Asus GeForce 6800 GT graphic card
Creative Audigy Player sound card
HDDs: WD Raptor 74GB + Hitachi 250GB SATA
Plextor DVD and LITE-ON sohw-1673s DVD-burner
WinTV PCI

Quote from: Assaf on 13-April-05, 04:39:15
Spread spectrum means the frequency is modulated (not constant) - so it will be measured differantly.
I don't see this as an issue, but why do you need it enabled anyway ?
The frequency thing is strange since Cool'n Quiet is disabled, maybe you have Core Center running and doing something to the frequency ?
Thanks for the reply.
Naturally i don't need the spread spectrum, but it was enabled by default and i was curious.
No, core center ( or something similar ) isn't running. Atm i don't want to change any frequencies, i just want to build it as stable as possible ( and fast, naturally ). And one other thing: seti is running quite well - it needs 2 to 2.5 hours to process a seti-work-unit - when the computer is running normal, but it slows down to about 1/3 of its speed when seti is running as screensaver, it needs 6 hours and more to complete one seti-work-unit. Isn't that exactly what Cool'nQuiet is doing ( among other things ) : reducing the clock speed to one third? :-(
Btw. in bios the ACPI Standby State is set to S1 ( i think that may be of interest ). I am running bios version 1.2
Well, atm i have disabled ( in windows ) any power management ( and screensavers ) and the computer doesn't throttle down the processor any more.
Well, someone has any idea how i can find out what is the problem with my computer?
Thanks in advance for any reply.

K8N Neo4 Platinum SLI Sound Problem

I've recently build a system using the new K8N Neo4 Platinum SLI nForce4 board, which has the Creative SoundBlaster Live! 24bit onboard. The problem being the volume of the sound output (analogue) is extremely low. All volume controls in Windows are all set to full volume, but the sound output is still very very low. I consider myself pretty good with computers but with this problem I'm stumpted. Anybody else had this problem? Any insite would be very appricated.
Various info:
With my old SoundBlaster Live! Value the sound is fine
System Specs:
K8N Neo4 Platinum SLI
Athlon64 3500 Winchester
1gb PC3200 (Crucial ValueSelect RAM)
nVidia GeForce 6800 256mb
WindowsXP Professional w/ SP2
Any help will be appreciated

Ive been wanting to set up a new system based of this same motherboard, but all the power supplies Ive found so far have either been brands Im not familiar enough with or I havent been able to find a definitive answer on if the power supply supports that -5V pin(usually both, unfortunately). Can anyone point me in the right direction for a PSU under US$100? Any suggestions of power supplies anyone has had success with will also be greatly appreciated.
Ive spent about the past three days searching and have finally reached my wits end.
Second edit:
I double checked the diamond forum link (it gave a link not found page the first time), I did get to see what was posted there, but since most online retailers and manufacturer websites dont give the best view of the main connector, thats not alot of help. The only websites Im comfortable ordering from also do not evne carry the suggested power supplies, or any other unit by those manufacturer.
FINAL Edit (I promise...kinda):
I double checked on NewEgg (and then double checked FrozenCPU.com), and I found one from OCZ that doesnt totally blow my goal of USD100 or less out of the water. Lists a -5v supply, and is 24 pin for the motherboard:
http://www.newegg.com/app/ViewProductDesc.asp?description=17-104-155&depa=1
Same thing for 129.99 on FCPU, which is where Ill be ordering the power supply from.
I dont have any real need for the onboard adjustment dials of the more expensive series, and I really like the modular PSU design, not to mention the blue color scheme will work well in my blue-illuminated case.
Now, are there any other hurdles I need to be aware of?

Neo4 Platinum Shutdown Problems

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