Nero Crash
Since my last fresh reinstall of xp pro I have a a hell of a time trying to keep the OS from crashing after the CD is done. It never fails that after writing a CD sometimes immediately but more often a few minutes later Windows will just bomb out with a BSOD. I've been trying to catch it so that I can read the error on the blue screen but it's gone before I can read the first line. I had Nero 5.5 and I am now using Nero 6. The software has the latest updates and the firmware on the drive is up to date also. Any suggestions are appreciated. I've scoured the web, Nero sight included looking for some insight into this prob' with no luck.
Again any help is appreciated. I can still write the discs but is damned annoying.
Jagou
I didn't know that. Cool. Thanx. I just installed the latest chipset driver for the board and then burned a CD with no crash. It will take a bit more testing before I completely believe its fixed but so far so good. I can't believe it might have been something so simple when I have had this problem for so long. I usually keep up with the updates for all my hardware. Apparently that one slipped through the cracks. I'm keeping my fingers crossed, and I'm rechecking all my other hardware for the latest updates, Windoze too.
Jagou
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Thanks again.Quote from: dorad on 28-June-05, 23:15:56
PS Does MSI actually have a designated tech support team? eg via email or whatever? only I can't seem to find any such thing.
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http://www.msi.com.tw/html/about/contact2.htm
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Message was edited by: Leon49 -
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Thank you!
EtreCheck version: 1.9.15 (52)
Report generated August 22, 2014 at 8:57:48 AM PDT
Hardware Information: ?
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information: ?
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:1
Disk Information: ?
ST1000LM014-1EJ164 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.86 GB (674.22 GB free)
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] com.Logitech.Control Center.HID Driver (3.3.0) Support
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) Support
[loaded] org.virtualbox.kext.VBoxDrv (4.1.2) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.2) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.2) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.1.2) Support
Startup Items: ?
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons: ?
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.nero.HSMMonitor.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ?
Dropbox
Internet Plug-ins: ?
LogitechHarmony: Version: 1.2.0.2 - SDK 10.7 Support
Easy-WebPrint EX: Version: 1.1.0 Support
Google Earth Web Plug-in: Version: 7.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0 - SDK 10.7
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
EPPEX Plugin: Version: 3.0.5.0 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Safari Extensions: ?
Omnibar
Searchme-2
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins ?
TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support
User Internet Plug-ins ?
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Logitech Control Center Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 931.19 GB Disk used: 303.28 GB
Destinations:
LaCie [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 34
Oldest backup: 2012-05-21 21:47:26 +0000
Last backup: 2014-08-18 12:19:33 +0000
Size of backup disk: Too small
Backup size 465.64 GB < (Disk used 303.28 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
8% Microsoft Outlook
6% WindowServer
5% mds_stores
2% Google Chrome
2% Microsoft Database Daemon
Top Processes by Memory: ?
464 MB mds_stores
123 MB com.apple.IconServicesAgent
82 MB Microsoft Outlook
82 MB Google Chrome
77 MB WindowServer
Virtual Memory Information: ?
5.14 GB Free RAM
1.53 GB Active RAM
323 MB Inactive RAM
1.01 GB Wired RAM
2.00 GB Page-ins
0 B Page-outsThank you for the instructions, and help.
No crash reports. I do have some that end in ".spin".
The most recent panic report:
Mon Jul 28 08:02:13 2014
panic(cpu 0 caller 0xffffff7f89ea3f7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff8125d28000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff8113e92ea0 : 0xffffff8009022f79
0xffffff8113e92f20 : 0xffffff7f89ea3f7c
0xffffff8113e92ff0 : 0xffffff7f8a15ff1b
0xffffff8113e930b0 : 0xffffff7f8a22950a
0xffffff8113e930f0 : 0xffffff7f8a22957a
0xffffff8113e93160 : 0xffffff7f8a49d056
0xffffff8113e93290 : 0xffffff7f8a24cba9
0xffffff8113e932b0 : 0xffffff7f8a16696d
0xffffff8113e93360 : 0xffffff7f8a164478
0xffffff8113e93560 : 0xffffff7f8a165dc7
0xffffff8113e93630 : 0xffffff7f8a6543df
0xffffff8113e93700 : 0xffffff7f8a67e7b3
0xffffff8113e93780 : 0xffffff7f8a666ae0
0xffffff8113e937e0 : 0xffffff7f8a6673da
0xffffff8113e93830 : 0xffffff7f8a667754
0xffffff8113e938a0 : 0xffffff7f8a667fc8
0xffffff8113e938e0 : 0xffffff7f8a634fea
0xffffff8113e93a60 : 0xffffff7f8a664940
0xffffff8113e93b20 : 0xffffff7f8a633ad9
0xffffff8113e93b70 : 0xffffff80094cef16
0xffffff8113e93b90 : 0xffffff80094d0511
0xffffff8113e93bf0 : 0xffffff80094cdf7f
0xffffff8113e93d40 : 0xffffff80090b6998
0xffffff8113e93e50 : 0xffffff8009026bc1
0xffffff8113e93e80 : 0xffffff80090139c5
0xffffff8113e93ef0 : 0xffffff800901e013
0xffffff8113e93f70 : 0xffffff80090c9b8d
0xffffff8113e93fb0 : 0xffffff80090f3f66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f89e95000->0xffffff7f89ea8fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f89e7f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f895fb000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f89602000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f89dbc000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f89e90000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f8a110000->0xffffff7f8a377fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f89602000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f89e82000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f89dbc000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8a378000->0xffffff7f8a621fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f8a110000
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f89602000
com.apple.GeForceTesla(8.2.4)[E0EBC5ED-DC61-3C57-BCCE-0478C0566F4F]@0xffffff7f8 a622000->0xffffff7f8a6ecfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f89602000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f89e82000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f89dbc000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f8a110000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x0000000008e00000
Kernel text base: 0xffffff8009000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 5711728093087
last loaded kext at 5651725411799: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8988f000, size 49152)
last unloaded kext at 1188006568854: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8988f000, size 32768)
loaded kexts:
org.virtualbox.kext.VBoxUSB 4.1.2
org.virtualbox.kext.VBoxDrv 4.1.2
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AGPM 100.14.28
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.BootCache 35
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.driver.AppleUSBHub 683.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.quarantine 3
com.apple.nke.applicationfirewall 153
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOReportFamily 23
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST1000LM014-1EJ164, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:
Thank you! -
Back to square one: new iTunes and QuickTime CRASH, CRASH, CRASH
I've been struggling with iTunes and QuickTime ever since the upgrade to 6.0.4. Everything worked just fine until then, and has worked fine since I got my iPod last June.
A couple of days after the upgrade to 6.0.4 iTune started crashing, with the error message: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Please note this is only about using iTunes to play music on my computer (my iPod seems to be working fine.)
I've removed iTunes and QuickTime, reinstalled them, and this works for a couple of days, then iTunes starts crashing again (this has now happened twice.)
Strangely, this time, tunes in Party Shuffle at start up (from the last normal exit of iTunes) play just fine, but when I try to play something out of Library or swtich to a different genre or playlist in Party Shuffle, the programme crashes: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I've tried opening QuickTime alone, and it fails to open (no error message) it gets as far as the player, then there's a windows "thunk" and QuickTime closes.
So now I will uninstall, reinstall (starting with QuickTime, which seems to be the real culprit here) and maybe it will work for a couple of days. Computers are supposed to save time, not take up time in this way.
I don't seen any sign or word of a new version of QuickTime with a fix to this problem (many seem to be having it). How long do I have to go on this way. Perhaps the best is just to use another Windows Media Player or Nero ShowTime ... these seem to function without any sort of problem.Thank you Katrina and MossMan,
I do keep my computer under pretty tight wraps: Outpost firewall, AVG anti-virus, MS Anti-spyware. Ran the Ewido scan as suggested, Ewido did find quite a few cookies it considered of medium threat spyware ... removed these, and this did not resolve the problem with iTunes/QuickTime. Anyway, I'm not sure that cookies can cause programmes to crash?
I still think that it's unlikely that the problem with iTunes and QuickTime starting right after the upgrade to iTunes 6.0.4 and its QuickTime counterpart, is just a coincidence.
And if QuickTime is particularly vulnerable to some malware that none of the security programmes on my machine can find, and malware that has no effect on any other programmes, including other media players, then maybe this vulnerablity should also be something Apple should try to address.
Walter -
Just installed Adobe Premiere Elements 10 - Crashes upon opening a new Project
I've just installed Adobe Photoshop & Premiere Elements 10 on one of our marketing user's PC, and while Photoshop works like a charm, Premiere Elements 10 crashes every time you try to create a new project. I have done a total uninstall and reinstall, but get the same results. Here is the crash report generated by Windows (7 Pro x64)
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 10.0.0.0
Application Timestamp: 4e791009
Fault Module Name: dvacore.dll
Fault Module Version: 8.0.0.0
Fault Module Timestamp: 4e78f08f
Exception Code: c0000005
Exception Offset: 000000000000154e
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 7a8f
Additional Information 2: 7a8f433f52f6f9a5539b887f16e37397
Additional Information 3: 9ca8
Additional Information 4: 9ca8acafba7b6c4cf5e9fa78b17b0956Thank you for trying to help, Bill.
I had read about the fingerprint problem in the forums and deactivated that before my first post.
I am reasonably proficient with CS6 web/design, but I don't have a lot of tech knowledge.
While working today, I had trouble with Acrobat X and had to uninstall/reinstall. I have done more restarts in the last 36 hours!
I uninstalled/reinstalled PrE ... in case something that I had done had helped! Organizer opens but not PrE.
I will put the EventViewer stuff at the end of the post. I didn't know there was an EventViewer until today!
It says something about PCI bus. I went to control panel, etc., devices and there were two instances of PCI bus. I asked Windows to update the driver for both and got a message that it had the most up to date driver. Also indicated they were working properly. When I sent the link at the bottom of the EventViewer info to Windows, I got a screen saying it was an unknown error.
I bought PrE on Saturday ... to replace NERO. I thought it would be more consistent with the other programs I use, but maybe I should cut my losses and go back to NERO??? What do you think?
I really do appreciate the help.
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 14/08/2012 5:59:52 PM
Event ID: 17
Task Category: None
Level: Warning
Keywords:
User: LOCAL SERVICE
Computer: MaryRose-HP
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x0:0x3:0x0
Vendor ID:Device ID: 0x8086:0xd138
Class Code: 0x30400
The details view of this entry contains further information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-08-14T23:59:52.830276300Z" />
<EventRecordID>651021</EventRecordID>
<Correlation ActivityID="{3D023B18-BA52-49EA-A02C-2DBEF2BA8D91}" />
<Execution ProcessID="1796" ThreadID="7340" />
<Channel>System</Channel>
<Computer>MaryRose-HP</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText">
</Data>
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x407</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x3</Data>
<Data Name="Function">0x0</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="Slot">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0xd138</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x0</Data>
<Data Name="CorrectableErrorStatus">0x40</Data>
<Data Name="HeaderLog">00000000000000000000000000000000</Data>
<Data Name="Length">672</Data>
<Data Name="RawData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ata>
</EventData>
</Event> -
Quicktime crashes while watching video uploaded to pc from digital camera
I have several clips that I uploaded to my computer from my digital camera. They upload as quicktime movies.
If I just double click on the movie to open it, it opens using Quicktime (version 7.5 with latest security updates also done). The video is very jerky with poor quality colour flashes coming in and out and then after a few seconds it crashes and I get a message saying that Quicktime has to close and Windows will notify me if they find a solution to the problem.
Interestingly, if I right click on the video and choose to open the video using iTunes, the video will play perfectly - so there is nothing wrong with the video clip itself.i am having the same problem, except when i try to open it using itunes it also closes down and gives me that error message. I also tried opening the files with nero and the problem occurs there also. i wish there was a fix for this because quicktime 6 worked great.
-
I have recently installed Firefox 20 on both my computers. One is a Dell mahine running Vista Home Premium, one is an Asus running Win 7 Home Premium. I have never had any trouble running Firefox on either of these machines before.
The computers are both synced and share bookmarks and all other syncable information
The Firefox on my Vista machine is stable, but the Win 7 machine crashes regularly, sometimes after just a few minutes of uptime regardless of what sites I visit or what I do with my browser.
Extensions: Adblock Plus 2.2.3, Avast Webrep 8.0.4103, British English Dictionary 1.19.1, DivX Plus Web Player HTML5 <video> 2.1.2.145, DownloadHelper 1.9.14, Forecastfox 2.2.2, Image Zoom 0.4.6, Microsot .NET framework assistant 1.3.1, Troubleshooter 1.1.a
Also lists Zonealarm Secrurity Engine 1.5.393.22 but this extension is described as incompatible with the browser.
Plugins: Avrobat 11.0.2.0, DivX Player 2.2.0.52, Divx Helper 1.1.0.6, Google Update 1.3.21.135, Itunes Detector 1.0.1.1, Java Development Toolkit 7,0.170.2 10.17.2.2., Nero Kwikmedia Helper 11.2.0, Nero 3D Vision 7.17.13.1422, Picasa 3.0.0.0, Quicktime Plugin 7.7.3 7.7.3.0, ReadDownloader 1.3.0.208, Realdownloader Chrome Background 1.3.0.208, Real HTML5 and Pepperflash same versions, Realplayer Download Plugin 16.0.0.282, Realplayer Gw Liveconnect 32bit 16.0.0.282, Shockwave Flash 11.6.602.180, SIlverlight 5.1.20125.0,
NpFFApi 1.0.0.1 (disabled)
VIsta PC is 32bit OS, Win7 PC is 64bit OS
Specs of Win7PC - Asus M281394, AMD Dual Core 3800+ chip, 4GB DDR2-800 RAM, Gforce GT 610 graphics, onboard sound, 2 hard drives (320GB and 500GB)
Graphics drivers and Windows updates all up to date on both computersHello davonuk, your Crash Report related with Trusteer Rapport, see:
[https://bugzilla.mozilla.org/show_bug.cgi?id=786153 Bug 786153]
(please don't comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html )
thank you -
WD TV Live HD media player keeps crashing when trying to play a recent *.mvk movie
I am new to this community and I would like some help with the following issue please?
I have a WD TV LiveHD media player with the following details:
Firmware version 1.06.43_V
P/N WDAAP0000NBK-00
S/N [Deleted]
I use this device as a standalone media player; connected to an WD external HD via USB cable and connected to a Sony TV with a HDMI cable.
Recently I have downloaded some new movies (.mkv extension). When I navigate to the folder and select the file to play; it tries to play it, displays information of the length of the movie in hours, minutes and seconds and simultaneously crashes. It does reboot again after couple of minutes; however any additional attempt will result in the same outcome. Device has no problems with the old files (i.e. movies from 2014).
I have performed a hard reset, deleted the .wdtv folder, etc. with no luck...
Thank you all in advance.
Geordieturkgeordieturk wrote:
...how do you explain the fact that the very same file is played by Nero on my laptop without any problems?That's kinda an odd question -- apparently Nero supports the file. Are you assuming that anything you can play on your PC should be playable on a hardware based media player where the codecs are burned onto silicon (not software)? Let's skip to the meat of the issue. Please post the full TEXT output of MEDIAINFO for such a file.
http://mediainfo.sourceforge.net -
Premiere Pro 5.5 Crashes on Startup
Hi There,
I hope you are all well.
I have a small problem.
When i open Premiere Pro 5.5 on my PC it crashes on startup.
What happens is that when i click on the shortcut, the logo comes as normal and the plug ins etc seem to load.
The where it would normally open into the software, the screen goes white and the NOT RESPONDING text appears in the top left next to the name of the software. I then get a message saying that it has stopped working and windows will try and create an error report, which it doesn't.
If i restart my PC and try again, it opens fine. But if i close Premiere, use another piece of software and try to open it again, the same problem occurs.
Would anybody know what is causing this?
I will list my PC specs and some of the software below if it will help.
Many Thanks in Advance,
TCT
Specs:-
Intel Core i7 3930K 3.20GHz Socket 2011 12MB Cache Retail Boxed Processor
Noctua NH-D14-2011 Dual Radiator Cooler with PWM fans LGA2011 only
Asus SABERTOOTH X79 Socket 2011 8 Channel Audio ATX Motherboard
2 x OCZ 512GB Agility 4 SATA III SSD
1 x Samsung 512GB SATA III SSD
2 x WD 300GB 3.5" SATA-II Velociraptor Hard Drive - 10000rpm 16MB Cache - RAID 0
Corsair 32GB (4x8GB) Ddr3 1600mhz Dominator Memory Kit
ASUS Direct CUII GEForce GTX670 Display Adaptor, 4GB
MOTU 828MKII FW Audio Interface
Fractal Design Define R4 Silent Black Pearl Case
Pioneer BluRay Drive
Windows 7 Ultimate
Adobe Production Premium 5.5
Pro Tools 11
Nuendo 6
Reason 6.5
Nero 2014
Magic Bullet Colour Suitehttp://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
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