Netflix and amazon video streaming won't load

My netflix site wont stream video. I am getting a black screen with a rotating blue circle. The same case if I want to stream amazon videos. If I log out and use another user on the same computer (iMac) it works fine. I did reinstall silverlight, but since the second user account works I ruled that out in anycase. This problem happens on all browsers. I have stripped safari of add -ons with no luck. I have also disabled start up apps, no luck. Any suggestions?
Thanks

What is different about the 'second user' account, from the admin or first user?
Is it a matter of browser setting, upgrade to browser, a default
still in effect, in a seldom used second user account?
In these details alone, probably is an answer.
Or a permissions issue, privileges issue, etc.
How current are shared plugins for internet?
Are the videos using Flash, or HTML5, other?
Is there a system log in Profiler, or Console
that would show a set of messages about it?
There has to be a trail of breadcrumbs....
maybe one that regular people can follow.
Sometimes cold trails are best for sniffy dogs.
Good luck & happy computing!

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