Netflix and iTunes "Unavailable" - Intermittent

Sometimes, my ATV refuses to connect with Netflix or iTunes. Other times, connection is flawless. Unplugging seems to help, but problem recurs after about 15-30 miniutes.

This has been driving me crazy for a while. I turn on ATV2 and the movie menu and Netflix menu are missing. Unplugging the device corrects it, but who wants to do that to get it to work as it should? The ATV is connected via ethernet to my U-verse box (don't even get me started on U-verse!). Anyone have a guess for the cause of this?

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HT1600 i have updated my apple tv and lost allother services such as netflix and Itune store. I aonly have settings and computers!

After updating my apple TV, i lost all other services such Netflix and Itune store! help!

AppleTV is not seeing the internet for some reason.
Restart it plus maybe your router.
If on wifi go to Settings and re-enter network credentials.
AC

No sound to random movies/tv shows on netflix and iTunes..

This is weird. Some nextflix movies and tv shows will have no sound. Others will. Every now and then a box with text flashes on the screen for 2 seconds that says "An incompataible audio signal has been recieved. Change the output device audio settings to PCM." My Apple Tv2 is hooked up to my Sharp Aquos with HDMI, the same way it has been for the past year or so. Never had this problem before and have changed nothing. I have tried altering the settings on the Apple TV and my TV but to no avail. I have the latest update to itunes, apple tv ect.......

also, check this post by Zevoneer.
JGG

ATV3 - I need to enable dolby digital for optical surround sound (netflix and home movies), but when I do this it stops audio coming through TV speakers

I have a cinema sound receiver connected to Apple TV via optical cable. When I have dolby digital set to Auto it doesn't come through as dolby digital when watching movies on netflix and iTunes (home movies).
If I set Dolby Digital to ON it works as expected, but the sound stops working through normal TV speakers (via HDMI). This is the same for netflix and home movies.
I tried 16 bit setting, but it made no difference.
Any advice on how I can get this working - meaning Dolby Digital always on for when I turn my surround sound on and sound through speakers for normal operation?
Obviously I can change the setting when needed, its just a pain.
Thanks in advance.

Hello everyone,
here is the friendly and signed driver installation method to enable Dolby Digital Plus in your Encore internal speakers only. This is not an official driver, there is no control panel for Dolby Digital Plus or various sound effects, but tested and has much better and richer surround sound quality as before with factory driver. I guess, this driver tweak can work with any Bay Trail tablet also.
How can you upgrade Encore sound drivers:
1. Download signed driver package and extract.
2. Open Device Manager.
3. Upgrade your Sound, Video and game controllers
- Intel SST Audio Device
- Realtek I2S Audio Codec
one by one with "Have a disk" method.
4. Double click enabledolby.reg file and add to your registry.
5. Restart, and enjoy better sound quality.
Thanks.
UPDATE: Official Toshiba Dolby Digital leaked, official driver attached: ToshibaDolby.zip
- Encore with WimBoot -
Attachments:
EncoreDolby.zip ‏310 KB
ToshibaDolby.zip ‏1310 KB

Itunes unavailable on apple tv

iTunes currently unavailable on my apple tv. I've tried restarting, restoring, fiddling with my internet (that works on my laptop and phone fine) and nothing works. This has been happening frequently until now, when it won't work at all. HELP ME!!!! I'm about to hurl it out the window!!!

I have this exact same problem, ever since the last major update in September.
I have tried tons of so-called "fixes" posted in these forums such as turning Dolby off (which makes no sense at all), turning Airplay off, rebooting constantly. Nothing works. Tonight I tried to change the Airplay setting that controls whether it plays content directly from the cloud (I have a Apple TV 2), thinking that perhaps Airplay is interrupting the stream in some way. Airplay being "on" in general was a problem before September but the symptom then was that the picture would freeze for a few minutes and audio remained on. Now the symptom is that whatever is playing just drops dead and "iTunes unavailable" displays. Whatever I was playing then starts right back up when I restart the feature (press play again), but give me a break!! For what iTunes charges for their content, this is unacceptable. We'll see if my latest fiddle improves anything, but I have little hope.
As I said before, this never happened (maybe once or twice in years) before last month's awesome upgrade. The one consistent thing I have seen, however, is this problem never shows up if ALL the content is COMPLETELY buffered into the ATV memory. Then it plays back flawlessly. So, to me, it seems that something is disrupting the data download and that something MUST BE due to a change in the software (or it's just a really strange coincidence that happens every time I use ATV). My network/router settings did not change (and yes, I rebooted my router a few times too).
The only thing Apple seems good at any more is consistently releasing upgrades (to iOS, iTunes, and Apple TV) that spur endless functionality regressions and are poorly tested (if at all) before release. Software has never been Apple's strong suit but it's only been getting worse year after year. Only now I'm stuck with a boatload of content on their servers and crappy glitch-filled software to "attempt" to play it with. It just *****.

I'm getting messages that Netflix and the iTunes store are currently unavailable. This can't be a coincidence. also, my iTunes account works fine on my Mac, just not on the Apple TV.

I'm getting messages on Apple TV that netflix and the itunes store are currently unavailable. This can't be a coincidence. Also, the iTunes store is working fine on my Mac, the message is only on the apple TV. Does anyone come across this frequently?

1. An explanation for what? There is indeed a support number (which you can find on this page in "Contact Us" and you are limited to one support call in the first 90 days and if you have the AppleCare you have more than that available, so I'm not sure what you are whinning about (and it is whinning, trust me).
2. http://www.kelleytown.com/ikelleytown.htm#firewire
However, since I wrote that I've also found this link pretty well explaining why firewire is the only way to go as well (it's about video but the same principles apply to the iPod:
http://www.pcworld.idg.com.au/index.php/id;1847886895
3. Your computer is constantly changing whether you know it or not. Do you not apply any MS upgrades (or have them automatically applied for you?) Do you not have any antivirus on your machine (which applies its own upgrades)? Do you not, ever, ever, ever, open any email message, or download that cute little movie your friend sent you, or plug in any other device (like a digital camera or flashcard reader) or any of the other hundreds of things that change the computer environment.
It would be tempting to conclude a priori that the update you applied is now the problem, but if so, how do you explain the millions of others who apply the update without issues? The difference is in the software and settings on the witches brew that is a PC. So in a sense you are right in that the old firmware worked with the mess that is your computer and now the new one doesn't -- but it ain't up to Apple to fix your computer, and impossible for them to control the environment (oh, I guess unless you buy a Mac -- "coincidentally" Mac's use firewire for the iPod :>)
I dunno -- when 90% of all issues (100% of all connection issues) can be solved with the Adaptec 4300 I tend to have a lot less patience with folks. If you want to use the mess that is USB then you'll just have to deal with the fact that MS screwed it up big time and become more knowledgable on how to handle the problems.

Apple TV does not load rented items from iTunes in less than three (3) hours depsite YouTube, Netflix and network being fine. How can I get Apple to actually provide the iTunes service I am paying for?

I'm just tired of waiting on this inept device and it's underserved iTunes counterpart being unable to deliver enough bandwidth to load a show within a reasonable amount of time. I'm a big Apple fan and an equally big critic. This whole rig is a big FAIL so far, Apple. There is nothing ON DEMAND about the iTunes Store at this point. Netflix and YouTube work better on Apple TV than their own iTunes Store! And, this has been going on for a few years now, unremedied, and is only getting worse with more people buying these devices! I do not reccommend this device to people like I used to.
The good news is, that iTunes will give refunds about 85% of the time if I explain my problem the way I have here. SO, ATTENTION: EVERYONE WITH AN APPLE TV: If you have this same issue with iTunes Store not properly serving your paid content, do not hesitate to ask for your money back. It's the least they can do for the amount of life wasted waiting for a show to load. Not to mention, all the disappointments with the kids at bedtime and when my wife and I want to just relax and turn something on.
Bottom Line: ITUNES IS UNDER-SERVED!!!
OR
There is a massive conspiracy by cable and DSL ISPs against Apple taking away TV viewers. Is it possible the ISPs are somehow limiting or buffering the data packets coming through the port(s) employed by iTunes Store? Like I say, with me and many others on this forum, the problem lies solely with iTunes Store. Youtube, Netflix, Podcasts and everything else generally serve up just fine. The iTunes Store, however, is a consistent failure. Something that seems unusual for Apple not to address, being so customer-centric and all.
Please share any links or insights you have here so the faithful might get to the bottom of this incredibly annoying problem. I WANT MY ATV!

There is a massive conspiracy by cable and DSL ISPs against Apple taking away TV viewers.
Most networks are overloaded and operating at full capacity. However, a solution is coming.
Technology experts are working on a movie storage system where YOU have physical possession of the movie.
This system stores the movie digitally on an optical disk system that will not be dependent upon a congested, complicated, and fragile network.
Because all of the data is stored only a few feet from your television, all the bottlenecks are removed. Performance and reliability are virtually flawless.
Further, the system will not utilize any form of security codes, authentications, or passwords. Once the optical disc is purchased it can be moved around freely at will, and can even be lent or given to friends and neighbors with zero hassles.

I am having a difficult time downloading HD movies from iTunes. I tried on both my imac and new macbook pro but 95% of the time I get error 8008 (corruption). I can stream HD content from Netflix and hulu w/o problems. I also empty my download folder.

After it started happening on my imac I tried to download on my ne macbook pro but the same thing is happening. I can stream without any ral noticiable problems from my icloud library, Netflix, and Hulu but when I try to download so I can back them up I get the 8008 error code. I have contacted spple support and am still waitin on an answer. Sometimes the error will happen towards the beginning and other times when it is almost downloaded. I can tell it is atarting when the time remaining starts to fluctuate, then the download bar may stop ans start over. It seems to be an icloud problem but I thought I would check to see if anyone else has had the problem and was able to get it taken care of. It should be noted that everyonce in a while I do get a complete download.

These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps.

My Apple TV no longer lists the ITunes store, netflix and many other options. This just started happening last night. I've tried unplugging and nothing changes. Any ideas?

Just recently my Apple TV quit listing the ITunes in the option bar and no longer lists Netflix and other many other options in the other option bar. I tried to unplug the device, but nothing helps. Any ideas?

Glad to hear I am not the only one with these issues. Seems as though this is an Apple issue. I have an ATV 1st gen. Can not purchase or preview music via iTunes on my ATV. Can not listen to Internet radio on the ATV nor on iTunes on my MAC. for whatever reason videos can be previewed on my ATV but none can be purchased. I have had the purchase problem for awhile but now the Internet radio is new as of 2/26.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

I have a brand new mini mac and a new apple TV. Both have been updated and can see my movies in itunes. I can use Netflix and stream music. I have tried to use my old laptop and it streams video fine. But my new computer only see a spinning circle.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

HT201407 Updated my iphone 3gs to ios 6.0.1. Receive message "your iphone could not be activated because the activation server is temporarily unavailable". The phone could not read my Roger iccid. I tried with wifi and itune. Could not access restore on i

I can not activate my iphone 3gs after updating to ios 6.0.01. I tried connecting to the activating server by wifi and itune. Keep getting the same message"your iphone could not be activated because the activiation server is temporary unavailable". It could not read my Rogers iccid. I try to restore my phone on itune but it does not have the "restore" icon. Please help.

bladetibi wrote:
the same problem i have to......i have to go to my operator to solve my problem????and then i will be able to activate my iphone ???and have service????thx
See your Other Post on this Topic...
https://discussions.apple.com/message/20817908#20817908

My AppleTV will not play anything over Air Play. Every other function works perfectly, and my Internet/router are working at top speed. I can watch HD Netflix and YouTube but nothing via my iTunes library on my MacBook or iPad. All software is updated.

Every other function works perfectly, and my Internet/router are working at top speed. I can watch HD Netflix and YouTube but nothing via my iTunes library on my MacBook or iPad. All software is updated. The AppleTV will recognize that Air Play is trying to do it's thing, but with music files it sounds like they're skipping and video files just load endlessly.

I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

Why won't Netflix nor iTunes load on my iPad and iPhone since I downloaded iOS7 and I OS 7.0.2?

Why won't Netflix nor iTunes load on my iPad and iPhone since I downloaded iOS7 and I OS 7.0.2?

Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc.

TS1368 I have Apple TV and even though I can access Netflix and Hulu I cannot connect to the iTunes Store?

I have Apple TV, software 5.2, I can access Netflix and Hulu but can not access the iTunes Store for movies, help.

Well like I said, it is a known issue:
Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
http://support.apple.com/kb/TS4526

Just upgraded to OSX Mavericks and iTunes 11.1.2. iTunes store temporarily unavailable since upgrade/update. What to do?

I just upgraded to Mavericks and iTunes 11.1.2 on my iMac (2012). When I try to access iTunes store, I now get "Store is temporarily unavailable." I quite iTunes, rebooted. I can't sign-out or access account. I can sign in to App store and iCloud on same computer. My macbook pro and macbook air both work with iTunes on the same network. I tried clearing iTunes cache and resetting warnings, just for the **** of it.
So...I don't see anything about this particular issue...where all other macs and Apple devices are working but one isn't...and where the one not working is the upgrade to OSX 10.9.
Also, I haven't changed any passwords or email addresses for my Apple ID lately.
Ideas?
griggsle

After receiving the "temporarily unavailable" error message on the iMac for three days, rebooting multiple times, etc., without effect, this morning the store started working on this computer as well.
Since I could access my Apple on the Apple site and in iCloud during this whole thing and also access my ITunes account (store) on my other macs, I'm figuring this was some strange anomaly.

Netflix and iTunes "Unavailable" - Intermittent

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