Netflix cancelled my subscription for non payment. Itunes took the money from my credit card but itunes did not pay netflix. I am being ignored through apple support and have no netflix. I would sign up with netfix without the apple store but they took $
Dissapointed with apple itunes account
Update.... After a 24 hour e-mail delay, itunes cancelled my subscription with netflix and refunded my money. Itunes also asked me to resubscribe to netfix through them. I called Netfix and had my subsription started again in less than 2 minutes not using itunes. It was so nice being able to talk to someone on the phone with instant satisfaction. Sorry itunes, with today's technology there is no excuse for e-mail delays.
Similar Messages
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Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?
Right now, log on to apple.com, and change your password.
either
somebody else is using your ID to buy stuff -
or have you bought any subscriptions that require monthly payments.
Within a day or two of charging you anything, Apple sends you an email receipt with the detail. Are you getting these? -
Does itunes allowances take money from your credit card or itunes balence
does itunes allowances take money from your credit card or itunes balence??
From a iTunes gift card balance first, then the difference is charged to your credit or debit card account.
"If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases."
From here > iTunes Store: How to redeem a code -
Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help
If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi
I have redeemed an iTunes card and it shows £15 credit. I want to buy a film but it keeps trying to take money from my credit card not credit in iTunes
WHY? Help pleaseIf the film is more than 15 pounds, then it has to take the remainder from your cc.
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I can not download apps that are free without money on a credit card. Is this right or is something wrong with my ipad
Read here... https://discussions.apple.com/thread/5979741
Keeka36 wrote:
is something wrong with my ipad
No. -
I need help with redeeming a $15 App Store certificate. I tried to redeem earlier in the day and it was credited to my account. I could not figure out how to switch payment from my credit card to the gift card credit. Later on in the day I see the credit is completely gone and now the card is invalid. Nothing was purchased with the gift card so I want to know where the credit went. I also have$5 credited to my Apple ID from a past gift card that I can't access. What can I do. Is there a customer service number???
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I used my credit card to pay for what app from Apple store. They credited my account but I did not get the product . What can be done?
Don't worry, maybe it's just authorization holds to make sure your CC is valid.
iTunes Store & Mac App Store: About payment card authorization holds -
HT3702 how can i ask them to stop taking money from my credit card without my authorization?
the apple store keeps taking money saying that i buy things from my credit card. i don't know why this is happening. how do i make them stop taking maney without my authorization.
Perhaps you have had your account hacked by someone. Someone you know or a stranger. The first thing is to change the password in your Apple ID so that they cannot continue to buy things with your account. Second, if the None option is available in your iTunes account payment methods, select that and remove the bank card info.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I have received charges on my credit card from ITunes for amounts that I have not made. There are 6 different purches on 3 different days. One day the two amounts were 20.95 and 20.96. The previous day the amounts were both 109.99. The day before that they were 139.99 and 99.99. I have tried to contact ITunes, but no answer. The statement on my credit card says APL*APPLE ITUNES STOR 866-712-7753 CA. I did not make any of these purchases, did not receive an e-mail about what was even bought on these days. Anyone else have this trouble and resolve it? Looks like I will be going to the bank today to cancel my card! Very disappointed in ITunes lack of security.
I have had the same problem with a credit card that I have never used at Apple. The amount was $21.23 and was described "MC Authorization 00112507 APL*APPLEITUNES STORE 2010-04-07 12.31.59" Apple's email help desk couldn't help me because the card isn't one of my stored cards. I was told to contact my bank.
It seems to me that somewhere in AppleLand there is a record of the charge which is still pending. I don't want to go through the hassle of changing cards. -
After downloading the Sims app, i purchased items from it. I checked my credit card account and the purchase was made, but after checking the app, the items i payed for weren't there. A message saying "Error: contact iTunes support" popped up. I just want to know why my purchase wasn't returned with the items i payed for. And if im not going to get them, how can i get my money back.
Contact iTunes support:
Contact iTunes -
I was notified by iTunes that I have unused balance from a gift card. I no longer have said gift card and now cannot access the unused balance.
Customer support on the phone could not help me.You do not need the card once it's been redeemed. The balance will be tied to your iTunes Store account. Just log into your account on any of your devices and you should be able to see and spend the balance.
There is no telephone support for the iTunes Store, just so you know for future issues. The iTunes Store provides support only via a web form.
Regards. -
I need a refund issued to my card on line. I did not authorize a renewal of Match. I hate Match. It limits my ability to control my music on my devices.
You probably did kind of authorize it by not turning off auto renew .
iTunes Store: Subscribing to iTunes Match - http://support.apple.com/kb/HT4914
People responding to you here are other users like you. We no more have connection to Apple than you do.
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
help
Hi
If you want to accept payment, using webforms, please have a look to this article
Business Catalyst Help | Collect payment using a form -
How come iTunes is taking money off my credit card when I didn't get anything from iTunes?
How come iTunes is taking money off my credit card when I did not download any songs ?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
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