Netflix crashes Firefox, or BSOD my PC

Netflix streaming tv or movies crash, as frequently as 10 minute intervals or shorter. First, Silverlight crashes incessantly. Then, BSOD. Often, BSOD first.
I clean up my PC with Tracks Eraser Pro at startup and I use Perfect Disk 11 at least once a month.
I have one window and one tab open.
I restart.
Nothing helps.
Maybe Netflix or Firefox do not work well on a RAID "zero" PC? Netflix has no way to ask them. Silverlight refers Firefox users to the Firefox forum.

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Netflix crashes all browsers on Watch Instantly launch

Netflix crashes my Firefox 3.6.16 and Safari 4.1.3 once I get to the black screen with the circles. Re-botted and got the same trouble.
Netflix support line was worthless; said it must be a Mac problem. Thanks for nada.
Any

http://silverlight.net/
So, if you go to any sites that have been designed for this new Silverlight stuff, you can download the plug-in from here (but make certain that you are downloading SilverLight v.1.0 for OS X (10.4.8 upwards) if you are using a PPC Mac, but even this will not work with Safari 4. Version 2 only works with Intel Macs and does work with Safari 4/5. The solution is to download and install the latest version of Flip4Mac, which now includes a Silverlight component:
http://dynamic.telestream.net/downloads/download-flip4macwmv.htm
But the latest news is that Microsoft will probably abandon Silverlight in favour of HTML5:
http://www.appleinsider.com/articles/10/10/29/applesios_pushes_microsoft_to_dial_down_silverlight_forhtml5.html and
http://www.bbc.co.uk/news/technology-11673384

Plug-in/Extension won't delete, crashes Firefox

Forgive me for this long post. Let me know if this is better suited to a Mac help forum. I have Firefox 16.0.2 and Mac OSX 10.5.8.
Recently Firefox kept crashing every time I went to open it. I opened it in safe mode and played around with different combinations of enable/disabling plug-ins and extensions until it would open fine. The culprit was this Nielsen NetSight thing. I vaguely remember possibly downloading something from Nielsen maybe two or three years ago, but nothing recently, and I've never used anything. However, if memory serves me right, this add-on has always been floating around disabled in my Firefox settings.
There is an extension showing in Firefox called "Nielsen NetSight (Firefox Tracker Add-on) 1.0." There were also some plug-ins showing in Firefox before called "Nielsen NetSight (Firefox Tracker Add-on) 1.0" and "Nielsen NetSight (Chrome Tracker Add-on) 1.0" or something very similar to that. I disabled them all, and then Firefox opened fine.
But then things got weird-
The next morning I wake up and turn on my computer and the same thing is happening. I investigate, and it's these Nielsen plug-ins again. Could have sworn I disabled them. So I disable them again, everything works again, all is good. But then I close my laptop, open it up again, same thing - they're re-enabled.
There is no option to remove them (rather than just disabling them) in Firefox itself, so I do some Googling and end up in name/Library/Application Support/Internet Plug-Ins, and there are these files called "FirefoxTrackerPlugin.bundle" and "ChromeTrackerPlugin.bundle." I recognize the names from the plug-in names I was seeing in Firefox, and I delete the files, and then empty the trash. Firefox opens fine, and the plug-ins are no longer showing up on the plug-in list. However, the extension "Nielsen NetSight (Firefox Tracker Add-on) 1.0" is still appearing - but it is listed as disabled, and Firefox opens fine.
But then the next time I close my computer and open it back up, Firefox is crashing again. I go back into that folder name/Library/Application Support/Internet Plug-Ins and to my surprise, "FirefoxTrackerPlugin.bundle" and "ChromeTrackerPlugin.bundle" are back even though I deleted them. Now the plug-ins don't show in Firefox, but the extension shows and is listed as enabled.
So basically, I'm stuck at this point where every time my computer goes to sleep or gets turned off, this "Nielsen NetSight (Firefox Tracker Add-on) 1.0" Firefox extension re-enables itself and these two files "FirefoxTrackerPlugin.bundle" and "ChromeTrackerPlugin.bundle" reappear in the plug-ins folder. This has been happening repetitively over the past few days.
In the periods right after I delete the plug-in files and remove them from the trash, I have searched my whole computer for things with names like "Nielsen" or "FirefoxTracker," etc, but I'm not seeing anything. The only thing that showed up was in my Firefox profile folder, in the extensions folder some file called prefs.js with a bunch of code. It appeared to correspond to about:config extensions.installCache. In that, there's a bunch of stuff and
....[{"name":"app-system-local","addons":{"[email protected]":{"descriptor":"/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]","mtime":1382126687000},"{23fcfd51-4958-4f00-80a3-ae97e717ed8b}":{"descriptor":"/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/{23fcfd51-4958-4f00-80a3-ae97e717ed8b}","mtime":1332977526000}}},{......
Interesting thing about this is the rest of the code is referencing a different folder than /Library/Application Support/Mozilla/Extensions/. All the rest of it looks at /Users/myname/Library/Application Support/Firefox/Profiles/eiey9ybc.default-1381002852316/extensions/, which is where my extensions are. There was a single folder in /Library/Application Support/Mozilla/Extensions/ with nothing in it. So I deleted it. (Probably shouldn't have, since I have no idea what I'm doing, but whatever). Then I tried deleting any /Library/Application Support/Mozilla/ altogether, since everything seems to be saved in the Firefox folder, not the Mozilla folder anyway. Unsurprisingly, that didn't work, and this plug-in keeps reappearing and the extension keeps re-enabling and every time it is enabled it crashes Firefox.
Anyway, anybody have any idea how I can delete this thing so I don't have to keep opening Firefox in safe mode?
Something similar happened a few months ago, but I couldn't figure out what was going on and ended up restoring factory settings. I'd rather not do that since 1) it doesn't seem to have worked last time, 2) I don't feel like reinstalling all my add-ons and fixing all my settings, and 3) I can get Firefox to work perfectly fine so long as my computer never goes to sleep - it definitely seems to have something to do with these Nielsen tracker plug-in things, since Firefox works fine whenever they are disabled.
Not really expecting responses, but thank you in advance to anyway who might know anything.

That wasn't the answer, but I appreciate the help. Nothing related is in the login items (just iTunes and a thing for my phone).
Further discoveries though:
When I was in system preferences, I saw Other- Plugsuit, and went in there. Under "unmanaged," "NielsenWebKitTiger" is there. If I click the little gear underneath and click "show in finder," I end up at Macintosh HD/Library/Application Support/SIMBL/Plugins/NielsenWebKitTiger.bundle/. I tried to delete this, but it keeps reappearing like the others when I restart the computer.
Furthermore, I have now found the extension's location-
Macintosh HD/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]
Tried deleting this, also keeps reappearing.
It is particularly confusing to me that I have so many different extensions folders. What is the difference between
Macintosh HD/Library/Application Support/Mozilla/Extensions/
Macintosh HD/Users/My Name/Library/Application Support/Mozilla/Extensions/
and
Macintosh HD/Users/My Name/Library/Application Support/Firefox/Profiles/eiey9ybc.default-1381002852316/Extensions/
The rest of my extensions are in the last of those three.
(And also, what's even the difference between Macintosh HD/Library/Application Support/ and Macintosh HD/Users/My Name/Library/Application Support/?)

Clicking on PDF's within tabs crashes firefox

If I'm attempting to open multiple PDFs in multiple tabs Firefox crashes almost immediately. Sometimes I'll get away with 1 or 2 tabs open with PDFs but after that any attempt to open a PDF in a new tab causes Firefox to crash. Right clicking on the PDF line and opening the PDF in a new window does work better, but not perfectly. After the crash Firefox will recover once, sometimes twice, gracefully but after that the "Well this is embarrassing..." message comes up. I've tried just about every fix I can find including uninstalling Adobe Reader and re-installing.

If I'm attempting to open multiple PDFs in multiple tabs Firefox crashes almost immediately. Sometimes I'll get away with 1 or 2 tabs open with PDFs but after that any attempt to open a PDF in a new tab causes Firefox to crash. Right clicking on the PDF line and opening the PDF in a new window does work better, but not perfectly. After the crash Firefox will recover once, sometimes twice, gracefully but after that the "Well this is embarrassing..." message comes up. I've tried just about every fix I can find including uninstalling Adobe Reader and re-installing.

Streaming crashes Firefox

I'm developing a video player which uses the FLVPlayback
component and which is now being tested. We are finding that
streaming clips will crash Firefox on some but not all PCs--looks
like around 10%. I haven't seen it happen on a Mac. It appears to
have something to do with streaming, because if I take one of the
clips and progressively download it there's no crashing. For
testing purposes I've eliminated any ActionScript, there's just the
FLVPlayback component on the stage. Both the clips and the swf are
running at 30 fps. I'm not encoding the flvs, but is there some
setting in the encoding which might make the streaming clips more
likely to crash a browser?

Testing with Firefox 3.0.1 and Flash WIN 9,0,124,0 the url
http://www.latitudesurvey.com/LumiereVideoV2/StreamTest/
crashes if port 1935 is blocked (using Comodo personal firewall to
block the port). We have the same problem and it started when we
allowed fms to use port 80 as well as 1935.
e.g. ADAPTOR.HOSTPORT = :80,1935 In the c:\Program
Files\Macromedia\Flash Media Server 2\conf\fms.ini file.
Looking around some other flv streaming sites (e.g.
bbc.co.uk/iplayer) it appears they are falling back to 8080 instead
of 80 and then there is no crash. With port 1935 blocked the main
adobe.com page is crashing about 1 in 3 refreshes. (Enter the world
of Nevada Weir theme which uses port 1935 if available or 80
otherwise).
For us unblocking port 1935 on the client fixes the problem
but the real cause seems to to be a Flash client/FLVPlayback
bug.

PDF links crashes Firefox. ThinApp unexpected error PID=10156

Whenever I click on a PDF web link, firefox crashes. I get this error:
ThinApp has encountered an unexpected error. Click Abort to close the application, Retry to debug, or Continue to ignore the error. Support Info: PID=10156, new_Sections.cpp@274.
Clicking retry doesn't do anything and clicking ignore crashes firefox. Please help.

https://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages

FileReference.load() crashes FireFox

Hi,
I'm using FileReference.load() to upload files to server. Usually the file size is about 50M. It _is_ working fine most of the time. But sometimes it crashes FireFox.
I tried to catch the exception, but I did not see any logging when it crashed.
                try
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                catch(error:Error)
                    if (error is IllegalOperationError)
                        trace("error is IllegalOperationError");
                    else if (error is MemoryError)
                        trace("error is MemoryError");
                    throw error;
I'm using Windows XP, FireFox 3.6, Flash Player Debug version 10.0.32.18, Flex Builder 3.0, Flex SDK 3.4
I need to get it fixed. Any idea what I shall do.
Regards,
Haibin

I write a very simple swf with the following code and test it with a selection of 32 files (each file is about 60M). It crashes every time.
var fileRefList:FileReferenceList = new FileReferenceList();
fileRefList.addEventListener(Event.SELECT, selectHandler);
fileRefList.browse();
function selectHandler(event:Event):void
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            trace("Unable to upload files.");
function completeHandler(event:Event):void
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After crashing, Firefox is not re-openeing saved tabs from my last session, but is re-opening tabs from a session over a month old. How do I find my saved tabs?

After crashing, Firefox is not re-opening saved tabs from my last session, but is re-opening tabs from a session over a month old. How do I find my saved tabs?

This can be a problem with the file [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
See:
* http://kb.mozillazine.org/Session_Restore

Bug Report: Flash Player 13 crashes Firefox 28 often

Crashing scenarios: Youtube videos ending, and opening a new tab simultaneously. That happened while palying a playlist on autoplay, and when playing a video not part of a playlist. Also, listening to Pandora and opening a new tab.
Visual experience of the crash: With the YT crashes, Firefox freezes and never becomes responsive. For the Pandora crash, the whole browser just shuts down and gives me a prompt to report the crash.
How I know it's FP13: I just installed in not even an hour before the first crash. Experiencing 4 crashes within 30 hours, after going 4 weeks without a crash? Very interesting stuff, isn't it.
I could not find a formal way to report a bug, so here is this.
Also, make it easier to downgrade. It's a pain having to get a 140 MB installer package to run one installer that I need, uninstall the new FP, then disconnect from the internet so you don't tell me that I'm trying to install an old version and not giving me the option to continue. If you're not going to test your software extensively to make sure it doesn't crash often, don't force people onto it.
Running 32-bit Vista.
Searching around, I see that you are going to drop support for 11.7 (what happened to 12? I could not find an installer for that anywhere) on May 13th. You should delay this or actually make FP13 stable.
Yours truly,
Exaskryz

Pandora has, and causes, a lot of problems if your audio and video drivers are outdated or corrupted. Also, if you have RealTek® audio, you're never going to get Pandora to "play nice" with it. Flash Player has nothing to do with either of those.
You can find 11.7 here: Flash Player 11.7.700.279 but I have Vista Ultimate (64bit) with Flash Player 14 (beta), and I can run YouTube videos, post here and in the Apple Forums, as well as checking out a few News sites, all at once... and no crashes with FF 29.

Youtube crashes Firefox instantly - and I mean instantly, hard crash

Running Firefox 3.6.3 on openSUSE Linux 11.0. Have reinstalled twice, including completely deleting the .mozilla profile. No effect. Clicking on the youtube address from Google will INSTANTLY crash Firefox totally. I have blocked all cookies from Youtube due to a problem with their "an error occurred" message in Opera and also blocked them in Firefox. I have also tried "Private Browsing" with no effect - still crashes. I am extremely upset by this situation. Also, when I access the full Gmail interface (instead of the embedded interface in iGoogle), Firefox ALSO crashes instantly. These are the two main Web pages I NEED Firefox to work for! This is utterly unacceptable and I see from Googling that MANY people have this problem. It needs an IMMEDIATE FIX!
== This happened ==
Every time Firefox opened
== updated to 3.6.3

I have spent days looking for an answer. Onthebus was correct in disabling the hardware accelerator option in the flash setting worked.
I am running XP with the latest Flash and Firefox.
The crash occurred only with Firefox. IE worked perfectly.

How to stop Adobe Flash plugin from repeatedly crashing Firefox?

How to stop Adobe Flash plugin from repeatedly crashing Firefox?

yeah, having the same problem.
Hulu is working on my internet explorer 8, tho... Interesting thing is that it detected I didn't have the 10.1 version of adobe flash player even though I just downloaded that on firefox. So MAYBE the problem is between firefox and adobe. Just a guess

Crashes Firefox

I have many crashes firefox.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.
The user.js file is only present if you or other software has created this file and normally it wouldn't be there.
You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.
The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
You can delete the user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
See also:
*http://kb.mozillazine.org/Preferences_not_saved

Flash Player crashing Firefox 3.6.4

There have been various reports that Flash Player is crashing Firefox 3.6.4. This may be avoided by disabling the newly implemented "hang detector":
type about:config into the address bar
click I'll be careful ...
scroll down to dom.ipc.plugins.timeoutSecs
double-click on it, then set the new value to -1
Thanks to Kcawley and subangel for finding this solution!

Firefox 3.6.6 has been released; see http://forums.adobe.com/thread/668647

Flash Player crashing Firefox

Hello,
Last week i keep having issues with Adobe Flash player crashing Firefox.
Each time i visit a site that uses Flash i get the well known error message saying that Adobe Flash player has crashed.
I use Windows 8.1 x64
The latest Firefox version (33.0.2)
The latest Flash player
I have tried setting ProtectedMode to 0 & disabling hardware acceleration. Both methods didnt work for me.
Also i uninstalled Flash using Adobe's uninstaller and reinstalling the latest Flash version which didn't work either.
Any help is greatly appreciated because this is getting very frustrating. I never had any problems with Flash before untill this week.
I haven't installed or made any hard -/ software changes either.

First, please return Flash Player to the standard configuration. Disabling ProtectedMode leaves you far more vulnerable to malware than you would be otherwise. If disabling hardware acceleration didn't resolve the issue, then you can enable it again.
First things first, from the Firefox menu, choose Help > Restart with Add-Ons Disabled. Do you continue to see the stability problem? If not, then we should look at what other plug-ins you have installed to see if they're causing compatibility issues. Likely candidates would be ad blockers and "download flash video" plug-ins.
If the crashes persist, go to about:crashes in the Firefox address bar. Click the first few links to submit the crash reports to Mozilla, then copy the resulting links to a response here.
Thanks!

Quicktime firefox plugin crashes firefox

when i try to watch quicktime video file ni a website i get error "the plug-in performed illegal operation" and when i click OK it crashes firefox.
http://img130.imageshack.us/img130/1497/indexphpbz3.jpg
the same happens with IE.
http://img128.imageshack.us/img128/9427/inde2xphpst6.jpg

I was having the same problem. I just uninstalled and then re-downloaded quicktime today and re-installed it. It seems to be working fine now.
However, I'm still having problems watching .mov files with the actual player (not in the browser) on Windows Vista and have resorted to using VLC which seems to work just fine as a substitute.

Netflix crashes Firefox, or BSOD my PC

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