Netflix on Apple TV error loading this content

I'm watching Breaking Bad on Netflix but everytime I select an episode it gives me this "error loading this content please try again later" notification. And it happens on alternate episodes which is what makes it very weird. Like one episode works super fine, the next gets the above error and the episode after that is working like it never gave that error before. And my Apple TV is only a DAY old!
I've tried updating (**** long and didn't do ****) and restarting. I've tried signing out and logging in again. Nothing works. However, when I'm watching Criminal Minds nothing is wrong with all episodes! Is it particularly confined to Breaking Bad or is Netflix/Apple TV messing their coding and whatnot up?

Make sure DNS is set to ISPs (settings - general - network - DNS should be set to automatic). Trey rebooting ATV, and router. Make sure all are up to date.

Similar Messages

"There was an error loading this content. Please try again later."

I've had my Apple TV since December. I rented several movies from the iTunes Store with no problems. This April, when I tried to rent a movie, it gave me the following message when I attempted to play the movie: "There was an error loading this content. Please try again later." All other functionality on the Apple TV is fine. My internet connection is working perfectly. The Apple TV is connected to the network. This occurs regardless of which movie I rent (I've tried four!) and when I attempt to rent a movie. This is very frustrating!

I also get the message " An error occurred loading this content. Try again later." Though I have tried later many times nothing changes except for the speed at which i receive the error. It seems to correlate with the activity in the network. If there are more devices pulling from the network ( meaning the download speed should be slower) I receive the error message faster, this makes sense in that its failing faster.
I have tried:
A different network.
Apple Tv's "Test Network"
Signing out and back in to my iTunes account.(Including updating the billing information)
Reset All Settings
Restore
Software Update (Software is up to date)
Called Apple. (They said its probably my internet speed)
Notes:
I have Played HD iTunes content previously.( On the previous version of Apple Tv software)
I believe my internet speed is less than 2.5 Mbps.
Everything else on my apple tv works fine.
I believe the most recent update to Apple Tv has, for some reason, disabled the ability to slowly buffer the content you rent on iTunes. Previously I could rent a movie or tv show and select play, then you could navigate anywhere in the apple tv menu until a message appeared saying your content was ready to play.
I want to go back to the old software.

There was an error loading this content...happens all the time

at least three times I day I have to unplug and plug in the power as it gives me the "there was an error loading this content" message constantly...why does this happen? This is a very frustrating device

That will usually indicate a network issue.
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet
You can go to istumbler, netstumbler or similar to see a report of the network, look for signal strength and noise

HT204291 There was an error loading this content.

Almost every time I try to use AirPlay on my Apple TV I get an error "An error occurred loading this content. Try again later." It worked great for about a month and now I always get this message. Any ideas on what to do? Thanks.

That will usually indicate a network issue.
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet
You can go to istumbler, netstumbler or similar to see a report of the network, look for signal strength and noise

HT1451 i cant watch HD or standard movives its give me an error loading this content

hi
i cant watch apple tv HD/standar movies , i restarted the router and network and apple tv but still same .
any body have some good information .

Having same problem :(
3 days in a row. I can rent movies and give apple money - but i cant see the 2 movies i rented.
This is a convinience product. This is inconvient and i cant count on using it when i want.

TS3623 "An error occurred loading this content..try again later" is the message that I get when using my Apple TV remote. I click on Breaking Bad; then I click on an episode and get the message which I just quoted. Is this a Netflix problem?

Why am I getting the following message when using my Apple TV remote on Netflix: "An error occurred loading this content....try again later?

Make sure DNS is set to ISPs (settings - general - network - DNS should be set to automatic). Trey rebooting ATV, and router. Make sure all are up to date.

Apple TV 6.1 Netflix "an error occurred loading this content"

Since the upgrade a few weeks ago, my 3rd gen Apple TV (6.1) hs been giving me "an error occurred loading this content" message when viewing a program. It can be at any time -- from a few seconds in, to a few episodes before it occurs and seems to be getting more frequent. I checked by connection speed while it was running and was getting 55-57Mbps, so I don't think it's the ISP; I've restarted several times, including pulling the power. I finally did a reset -- still getting the problem.
I'm assuming it's Netflix, since SkyNews, Hulu, iTunes, YouTube, and my home sharing are all fine. i was wondering if there were more having this issue -- it looks like it was common with the last iteration of OS. It's not happening on the first gen iPad, nor on the iPad2 or 3, or the iPhone 5 in the house.

Doesn't do anything. Restarted the ATV: stil happens. Reset it: still happens. Reset the router: still happens. It's a 3rd Gen ATV and up to date on its software. It started only a few months ago and has been getting consistently worse, to the point that I have to Airplay Netflix from an iPad through the ATV. The issue does not occur on three different iterations of the iPad, nor an iPhone 5, which tells me this is an Apple TV issue that needs fixed.
This seems to be a common complaint among Apple TV users, and unfortunately, there's not much in the way of programming options on the device (Hulu is pretty close to useless for children's programming.) It might behoove Apple to shift it and fix the issue.
I'll wait a little while to see if it gets rectified, but I suspect I'll be buying a new Roku.

I keep getting the screen "An error occurred loading this content" on my Netflix now for two days. I have tried everything. Any suggestions?

I keep getting the screen "An error occurred loading this content" on my Netflix now for two days. I have tried everything. Any suggestions?

Welcome to the Apple Community.
What exactly is everything, have you restarted your router.

Apple TV reading "An error occurred loading this content"

I have an Apple TV 3rd Generation and have been experiencing issues trying to playback purchased movies from iTunes. Playback from Netflix works fine and I've run the Network Test option on the Apple TV and it passed. I've already tried the following corrective steps:
1. Soft reset of Apple TV (holding down Menu and down arrow)
2. Power cycle on Apple TV
3. Power cycle on Wireless Router
4. Reset of Wireless Router
5. Confirmed latest firmware was installed
None of the above steps worked. I either get the error message "An error occurred loading this content" or the Apple TV shows a absurdly long load time (i.e. 2 hours or greater) I've tested the download speed of my internet connection and it's fine (about 15 mbps and streaming content from Netflix via Apple TV works) Anyone else encounter a similar issue? If yes, any suggestions on how to resolve.
Thanks

I get the same response and I rented two different movies 1st thinking that the Kings Speech was just over sold. So Rented and paid for a second movie. So I tried something else I and get the same error message and I have been trying to get the movie to download.
I have been at this for about three hours.
"An error occurred loading this content. Try again later."
Not good!
How about fixing this Apple?

Apple TV Home Sharing iTunes music: an error occurred loading this content.

Hello - i have been searching for days for a similar thread, but haven't found this exact issue presented.
I have a 27" imac hosting my itunes library (movies and music) wired to an airport extreme. In my living room i have an apple tv 3rd gen wired to the same network. Everything works, netflix, itunes store, radio, youtube, etc. Home sharing movies that i have in my itunes library works, the whole movie will play without issue.
Here's the issue: when i play my music, playlists or otherwise, the apple tv will play a few songs (sometimes 2-3 songs, sometimes 20+ songs on the same playlist) and then, 2 seconds or so into a song, will stop and present the "an error occurred loading this content. please try again." message.
I have read all the theories about HDMI handshake issues, have tried all of the disconnect power and HDMI, etc, even though i don't think it's related since every other kind of media works. I really can't figure this one out, and i am wondering if it's a software issue. Has anyone on 6.1.3 had this issue or anything like it?

Hello - i have been searching for days for a similar thread, but haven't found this exact issue presented.
I have a 27" imac hosting my itunes library (movies and music) wired to an airport extreme. In my living room i have an apple tv 3rd gen wired to the same network. Everything works, netflix, itunes store, radio, youtube, etc. Home sharing movies that i have in my itunes library works, the whole movie will play without issue.
Here's the issue: when i play my music, playlists or otherwise, the apple tv will play a few songs (sometimes 2-3 songs, sometimes 20+ songs on the same playlist) and then, 2 seconds or so into a song, will stop and present the "an error occurred loading this content. please try again." message.
I have read all the theories about HDMI handshake issues, have tried all of the disconnect power and HDMI, etc, even though i don't think it's related since every other kind of media works. I really can't figure this one out, and i am wondering if it's a software issue. Has anyone on 6.1.3 had this issue or anything like it?

Apple TV and Home Sharing "An error occurred loading this content"

Recently I moved and switched my homeshare library from my Mac to a Window8 PC. I'm running the same network equipent, but the bandwidth to the internet was less in the new place then the old one so I wanted to store more on the PC. My bandwidth to the internet is slow at times so I like to download to my PC and watch the shows on my appletv. I thought it might be a Windows 8 issue, but I powered up my Mac Pro (2008) again and it has the same problem. I thought it might be a WIFI issue so I ran network wires, same issue. The only new thing I can think that happened was the apple tvs recently took a SW update, I'm not sure what version they had before. (tend not too look at versions when things are working).
What I know:
All the shows play fine when I stream. (they can just take a 5-10m to start due to internet bandwidth, but they play fine).
Some shows play fine with homesharing (I have found no common thread between ones that do and don't).
All shows play fine on my PC in iTunes
Between my 2 AppleTvs (both running version 6.1) It is consistent which shows will play in home sharing and which will not. There have been a couple shows that will play on one but not the other and a couple shows that won't play one day but will the next day.
I have tried playing a show that will not play over and over for 10m. The status remains the same.
If the show has an option to resume playing or start from beginning. I'll be asked "Resume/Start over" first then be told "An error occurred loading this content"
The first time I try and play a show it takes 5-10 seconds to give me an error, repeat attempts typically take < 1 second to show the error.
Most shows on both my AppleTVs with home sharing return an error "An error occurred loading this content". I've tried running network wires, rebooting, holding menu and shift down to reboot, pulling power. I have examined the files that play versus ones that do not and they all appear to be in good working order. As an example. Episode 1, Season 2 of Big bang theroy plays fine, but Eposodes 2-5 don't, but then Episodes 6-8 do play ok. I find the same problem with Movies and Music Videos.
Setup Facts:
Asus Wireless Router is connected to my DSL modem into the Ausus router WAN port. The ASUS router creates a network 192.168.1.X my DSL has a 192.168.0.1 IP address.
On the AppleTV it has a valid IP address and I'm fairly confident the network is ok since I have NO issues streaming any shows from the internet via Music, TV shows, Movies, Hulu, Netflicks, etc.
PC is running Windows 8 and I've disabled all power reduction settings to be always ON. (Again some shows play fine, the ones that play seem to always play). Running itunes version 11.1.5.5
All the shows are ones I've downloaded iTunes. None of the shows are handbraked home videos.
AppleTV version 6.1 for both AppleTVs.
What I've tried:
Power Clearing Devices
Switching locations of Apple TV with different TVs
Trying Mac Pro and Windows 8 Home Shares
WiFi and networked
Changing HDMI Cables.
Every TV I have, 1: Sony (new), 1 LG (about 2 yers old), 1 Samsung (about 5 years old).
Any Adivce?

I have it working now.. BUT I still don't have 100% on both appleTVs. I'd guess it's closer to 99% (which is a huge improvement).
What I've done since:
First I verified that I had open on my firewall the correct ports. I use AVG Internet security so verified I had it setup ok. (this was after I tried a few times with it off). (this produced no improvement)
TCP
direction both ways
local ports 3689
remove port(s): all
remote addresses:all
UDP
direction both ways
local ports 5353
remove port(s): all
remote addresses:all
Might have been over kill, but I assigned both AppleTVs a fixed IP 192.168.0.200 and 201. by their MAC address on my router. I then added them to the whitelist in AVG Internet Security
I saved changes and rebooted my PC, AppleTVs and PCs
It still didn't work. (I described the above because when I tried removing them no shows played, so more an FYI if 100% of your shows don't play).
I then downloaded itunes (11.5) same version I was running.
I used 7-zip (winrar should work too) to unzip the file iTunes64Setup.exe into a folder iTunes64Setup. This is important, which I'll explain in the next steps.
I then ran the iTunes64Setup.exe and selected repair.
it then told me it could not find iTunes64.msi. which I gave it the directory iTunes64Setup that I had expanded the iTunes64Setup.exe into that directory. (Really apple??? This one anoyed me that it was in the EXE but I had to manually expand it and put it somewhere for you to refind )
It completed the setup and I rebooted my PCs and AppleTVs again.
I went to a show that was consistently not playing and it worked on both TVs. I'd say 99% are working fine now. What's special about the remaining shows I do not know. If the file was corrupt I would not expect to be able to play it on another appletv.
The few files that don't play:
I'm now convienced that my network is fine. with 99% playing ok. If it was an intermitent problem with the network I'd expect that re-attempts to play the shows would produce different outcomes.
What have I tried:
I've done a factory reinstall of the appleTV. (my advise is don't waste you time, it did nothing except eat up 30m of my time watching redownload and then entering passwords).
I've tried deleting the shows that don't play (which do play on my computer) and redownloading them (same outcome) (again, my advice would be don't waste your time). When I did a check of the files they redownloaded identically with only the creation dates different.
Open to move things to try. Any ideas anyone?

Apple tv is not working: "an error occurred loading this content. Try again later". Any idea?

My apple tv is not working. I have rented 4 movies and I cannot open any of them. My Apple TV is located in USA. Anywy I am traveling at the moment outside US, but cannot watch my rented movies. I get the following error message: "an error occurred loading this content. Try again later". Any idea? What is the solution for this issue?

I have 4-5 mbps for Downloads. It works fine when opening websites and downloading large files from the Internet. I have set-up my IP to "automatically" as you suggested, even though I believe this was the default setting.
I changed the resolution in Settings > Itunes Store > Video Resolution from 1080p to 720p. Then I rented again "Salmon Fishing in the Yemen", (but now using HD 720p) and I get exactly the same error.
Then I changed it to Standard Definition and now is working. Basically what I have found out is that if I rent movies in HD 1080p or HD 720p it will simply not work.
I believe 4-5 mbps is very fast internet connection, so the errors above should not be appearing.
Feedback for Apple TV developers is to show estimated time for full downloads when using 1080p or 720p so the user can understand what is going on. Very frustrating as I just bought the Apple TV for watching HD movies. I have a 55" HD Sony Bravia tv ready to be used... !!!

My tv shows that I have purchased won't play. It says loading, then says authorizing then it says A error has occured loading this content. I just bought apple tv brand new. Any suggestions?

My tv shows or movies that I have purchased won't play at all. It says loading, then it comes up and says authorizing. Then it says "An error has occured loading this content." I just bought this apple tv and gone over and over pluging it in and setting it up thinking I did something wrong but I don't think it's that. Like I said I can see all my shows and movies but just can't get anything to play. Please help me. Any suggests?

This is happeningto you as well?

Apple TV 'an error occurred loading this content'

Apple TV 'an error occurred loading this content'

Having same problem :(
3 days in a row. I can rent movies and give apple money - but i cant see the 2 movies i rented.
This is a convinience product. This is inconvient and i cant count on using it when i want.

Apple TV 2G "An error occurred loading this content. Try again Later"

I recently got an Apple TV 2G and also upgraded my Macbook Pro to Mountain Lion. Last night I was checking out what the apple tv can do, and found an issue. I have several movies and tv shows that are in my itunes account on my Macbook Pro. When I try and play them on the apple tv, their thumb nails come up, once you select the movie it takes to to the spinning wheel of death for about 5 minutes and the comes back with an error stating "An error occured loading this content. Try again Later." I've tried reseting it, un plugging it, restarting my computer. The funny thing is that the apple tv can see the movies and can even see the thumb nail for the image but it just wont play. I also tried to airplay and it works great. Which makes me believe its not a wifi issue or a firewall issue either. I've read a few other discussion boards about the same issue with renting movies/tv shows. But theses movies are all on my home computer, and play fine on my computer too. I also tried to see if it was a certain type, but ones that I uploaded onto my computer and purchased from the itunes store both won't work. I was also watching hulu plus and that works great, so streaming doesnt seem to be a problem. If someone could please give me a few pointers on what to do before I go crazy that would be great.

I get the same response and I rented two different movies 1st thinking that the Kings Speech was just over sold. So Rented and paid for a second movie. So I tried something else I and get the same error message and I have been trying to get the movie to download.
I have been at this for about three hours.
"An error occurred loading this content. Try again later."
Not good!
How about fixing this Apple?

Netflix on Apple TV error loading this content

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