Netflix streaming has become frustrating

Netflix streaming has become frustrating as it constantly stops to load. I have a Time Machine 802.11n 4th generation within site of my Mac and Sony television. Modem is 2 years old and operates fine as I had my ISP run a check on it. I have done all resets per troubleshooting sites, and all is wireless. My current download speed is 28.28 Mbps and upload is 5.81 Mbps per Xfinity. Any suggestions or items I should check on?

Netflix operates with very little bandwidth, about 4Mbps as I understand it.. so 28Mbps download should be fine.
Is anything else using the bandwidth??
Bypass the TC and use ethernet direct to the modem and check that it works fine.
I presume you are using wireless to download?
Your TV might be too far away from the TC or might get poor signal due to walls or interference.
Try placing the TC closer.. try setting manual channels and test on 11, 8, 6, 1 in that order.
Make sure nothing else is using the wireless network when you are trying the netflix.

Similar Messages

Netflix streaming has slowed again

Is anyone else experiencing slow Netflix streaming speeds? Once Comcast and Netflix signed their peering agreement last year, I had no trouble streaming in HD. For the past three weeks, none of my devices will stream at a quality higher than 50%. The picture is so heavily pixelated that it's nearly unwatchable on a large screen. I tried streaming through the app on my Sharp TV, the app on my Sony DVD player, a Kindle Fire, and on a PC. None of them reach HD quality. My connection tests at full 25/5 speed, so I'm wondering if the peering issues are popping up again. I've tried everything I can think of, including different cables, bypassing the router, deactivating/reactivating the devices, resetting the TV, different DNS servers, and plugging into different ports on the router. Both the TV and DVD player are connected by an ethernet cable, so wifi is not the issue. I suspect Comcast is going to tell me to contact Netflix, and Netflix is going to tell me to contact Comcast. It doesn't appear that the issue is temporary, or something that will eventually go away on its own. If anyone has any ideas of what I can try next, it would be greatly appreciated. Thanks.

Netflix still slows down from 9PM to 1AM every night. I am on a wired 4K Netflix service through an app on my TV, and it runs full 2160 until evening, when the stream drops from 16M to 5M. I've had the 4K Netflix app on my Sony since they started it in Feb 2014. It is only in the last two or three weeks that this evening speed slow-down has happened. Comcast read me their press release about throttling, insisting it's not them. Netflix says if it's in 4K, they deliver it to all ISPs at full quality, so it's not them. I will say Comcast is looking into it, but every third rep I speak with, goes back to that throttling press release, so I have to start explaining all over again. Also, Comcast upgraded my Blast service from 50M to 75M, and even during the evening Netflix slowdown, the wired PC runs at 90M d/l. Pic 1 is daytime speed, pic 2 is service during prime time.

FIOS Quantum- Netflix Streaming Issues

Setup: Actiontec Rev I Router: 50 foot Cat5 cable to Roku XDS device. Speed test always indicates 50MBS download speed.
Netflix streaming has always worked but quality level varies and rebuffering and downgrading usually occurs. I'm often able to start out with 4 dots (highest streaming rate and quality) but often rebuffer and downgrade to 3 or 2 dots. With Roku set to debug, the stream speed is dropping when this occurs.
Amazon seems fine or, at least, much better.
I assigned the Static DNS address recommended by Roku. No help.
Any ideas?

If you're have issues this evening, it's probably due to reasons like below. I'm impressed with how high the latency is at the last ALTER.NET hop given that it's within Verizon's network.
WinMTR Statistics
WinMTR statistics
Host
Sent
Recv
Best
Avrg
Wrst
Last
192.168.0.1
0
275
275
0
0
1
0
L100.PITBPA-VFTTP-33.verizon-gni.net
0
275
275
2
4
31
4
G0-1-0-5.PITBPA-LCR-21.verizon-gni.net
0
275
275
2
5
12
5
xe-15-1-0-0.RES-BB-RTR1.verizon-gni.net
0
275
275
7
11
65
8
0.xe-5-3-0.BR1.IAD8.ALTER.NET
1
267
265
35
46
135
47
ae16.edge1.washingtondc12.level3.net
13
178
155
55
66
97
66
vl-3601-ve-225.ebr2.Washington12.Level3.net
0
275
275
53
62
75
65
ae-2-52.edge2.Washington12.Level3.net
1
271
270
251
300
354
298
4.26.6.198
5
235
225
110
118
127
115
ipv4_1.lagg0.c050.iad001.ix.nflxvideo.net
6
225
213
111
117
126
121

HT1218 why is streaming to my TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP s

why is streaming to my sony TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP service? Airport extreme software is up to date.
please advise
Michaelgfrommet

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

My MacBook Pro has become very slow and I am unable to watch Netflix etc.

My MacBook Pro has become very slow and am unable to watch, for example, Netflix etc. due to constant streaming.
Suggestions welcome.

We need you Computer statistics to help solve issue http://www.etresoft.com/etrecheck

I have bought my MacBook since July 2011. It has now become frustratingly slow. What shall i do?

I have bought my MacBook Pro since July 2011. It has now become frustratingly slow. I tried using the HELP key but did not seem to find any helpful information. What shall i do?

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Why is SKYPE has become so frustrating to use?

Not sure why it has become so difficult to use skype.
No phone based customer service
The guys on chat only repeat what you see on ur profile/status
All i wanted is to sign up for a skype numnber and it says my account is restricted and does not give any daamn reason.
Not just with this account but I have tried to create another account same frustration, email support totally sucks. No proper guidance on next steps nothing works here in skype.
This is why hate microsft, before MS take over skype was my favourite app but now it has become a headache app.
Is there any sane person in skype that can save me from frustration or should we wait for another great app that is not as frustrating?

Once you tap on New list, it gives you the option to name the list. If you look, you can see the insertion point blinking. Once you select a color and name the list, tap done, and it will bring it up on the screen to start adding reminders.

Apple TV Netflix Streaming & Other errors

Okay So I got Apple TV for Christmas. But Ive been experiencing very frustrating and upsetting problems. The following problems are very CRITICAL.
1. NETFLIX STREAMING
One of the featured abilities of Apple TV was Netflix Streaming. At first I loved using it, but then I started noticing problems. Half the time I played a netflix video... the video would pause and buffer every few seconds. Time after Time I have to deal with this. And its not my internet connection, because my PS3 can stream Netflix no problem. This is the MOST FRUSTRATING THING ABOUT APPLE TV. A Deal Breaker. I use my PS3 now for Netflix, because I refuse to watch a movie or tv show and have to deal with pausing every few seconds. It ruins watching the show. YOU NEED TO FIX THIS ASAP!
2. Error Cannot Connect To Netflix
Why is it one of the flagship features of Netflix has such a terminal error. Every week or so I have to disconnect (only found out this solution by googling this problem on the net otherwise I would of never found out how to fix Netflix on Apple TV) Apple TV, wait 10 - 15 seconds, reconnect, wait for it to load, and hope I dont get that ' Cannot Connect to Netflix Error". People say it may be netflix but its not. Apple TV cant access Netflix but yet my PS3, iPad, and iPhone can. Apple Please fix this.
THESE 2 PROBLEMS NEED TO BE FIXED ASAP. THEY HAVE BEEN GOING ON FOR MONTH WITH NOT A PATCH TO FIX IT. I didnt get Google TV, Boxee, etc. because I wanted Apple TV. Please dont make me regret my choice.
And the following are secondary concerns:
1. Please allow us to access our Youtube Subscriptions and Favorites faster on Apple TV.
Everytime I select Youtube to watch my subscriptions and favorites ... I have to go through menus to do so. Can they not pop up as soon as Select Youtube. My accounts already on there just let it pop up on the first menu.
2. Apps. Please include apps for Apple TV.
Apps where we can access Hulu, do skype chats, allow for keyboard integration. Allow us to do more with it.
Apple please fix these errors otherwise I have to stop recommending Apple TV and become a Detractor of the product and its support.

To Apple and Netflix,
I have recently purchased 2 Apple TV devices and a Roku XDS and subscribed to Netflix.
The problem I'm having, along with many others in the various forums, is that Netflix is accessed and "Suggestions" and "Previously Viewed" items show up but when I attempt to play a selected item I get a message on screen showing "error 112" and no streaming occurs.
The ATV refers customers to Netflix and Netflix refers customers back to Apple. Which of course isn't a fruitful solution.
Having no email contact for Netflix isn't helpful either. After contacting them on the phone they would not generate a ticket number and would not log my complaint as the system can't record referrals to Apple. They also do not have employee identifiers so you only get a first name of the service representative, I can only assume Netflix wants no record of customer complaints and wants to wear you down by waiting on the phone. Apple support is almost as daunting. You better have your serial number handy or you are going nowhere. So if you are at work and trying to contact support… Good luck.
My equipment:
Zoom DOCSIS 3.0 cable modem
Airport Extreme 802.11n
Charter HSI Plus 2Mbps Up / 20Mbps Down
2 ea. Apple TV 2nd gen
1 ea. Roku XDS
As a veteran film and TV post production engineer in Burbank, CA, I am a methodical trouble shooter and well versed in negotiating software and hardware from diverse products. I quickly determine my internet connection is solid and bandwidth is adequate (typically between 20 to 30Mbps and in the later hours up to 75Mbps). I check that other streaming channels on that device are functioning properly such as "Radio" and "YouTube". I can stream Netflix from the Roku. I can even stream Netflix from my second Apple TV device. But the other Apple TV continues to exhibit the same symptom "error 112". I can usually get around the problem with a couple of hard reboots of the Apple TV, but not always. The problem is not confined to one ATV, either device may exhibit "error112".
I will also be posting this open letter on Amazon and Facebook and hope to post your response and solution as well.

IPhone 6 has become unusable, update didn't solve it. Random crashes etc

Hi all,
My iPhone 6 has become unusable.
apps keep crashing, e.g. the native Mail app won't even open.
Whatsapp doesn't show pictures sent
Other apps e.g. web browser Open then bounce straight back to the home screen
There was an update waiting to be installed, the latest iOS version so I tried that but it was in vain.
Any ideas on what to do to resolve this please before a cumbersome factory reset?

archon522 wrote:. There is obviously an issue because there are multiple reports of performance issues with Netflix traffic, and it's only coming from Verizon customers.
That is simply not true. There is a 10+ page thread on this very same subject in the Comcast forums on DSLR.
Some customers on every major ISP in the US (Comcast, TWC, FIOS) are openly complaining about Netflix issues. From what I can tell it depends where you are and time of day. The ISPs are letting their CDN ports get saturated and are making no moves to fix it. Kind of makes sense when you consider they all have video streaming services of their own and that they compete with Netflix.
Other people think this is a Netflix issue...i.e. if all the ISPs are having issues with Netflix is must be Netflix's problem.
The ISPs have been remarkably quiet on this issue. The only recent post I have seen anywhere is in the Comcast Forums:
"We are aware of these threads and the concerns expressed here. We are actively engaged. It is sensitive and we can't really say more than that right now.
JL
National Engineering & Technical Operations"
http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Is-comcast-working-on-the-Netflix-issue...
So take it for what you will. IMHO this is about all about money and the ISPs are to blame.
Having said all that, CableVision is the one of the very few that joined Netflix OpenConnect, so if Netflix is that important to you moving to them is a very good idea. Most people don't have that option.
https://signup.netflix.com/openconnect

Pages on my iPad3 has become very slow to open documents after upgrading to ios7. I've clicked on a folder 5 minutes ago and am still waiting. The work-around seems to be to force-close it, but I've needed to do this many times in the last few days.

Pages on my iPad3 has become very slow to open documents after upgrading to ios7.
I posted on here about this a few weeks back and someone suggested force-closing Pages -- and that does indeed enable me to open things -- but I have had to force-close many times in the last 24 hours, which is worrying. Are there any other suggestions?
I am sometimes also finding that, when I have been writing something and then click on "documents" the screen goes blank, there is a wait of around a minute and then the same document is re-displayed, before clicking "documents" again lets me look at other documents -- which is a pain if I am trying to move between documents repeatedly. Again, words of wisdom on this would be great.
Pages under iOS6 opened quickly, and there was an immediate loss of performance when I upgraded. I am finding this very frustrating because I don't feel that the new Pages has added to the facilities I was using, but a slowness to open documents is frustrating.
Thanks
Mark

Pages on my iPad3 has become very slow to open documents after upgrading to ios7.
I posted on here about this a few weeks back and someone suggested force-closing Pages -- and that does indeed enable me to open things -- but I have had to force-close many times in the last 24 hours, which is worrying. Are there any other suggestions?
I am sometimes also finding that, when I have been writing something and then click on "documents" the screen goes blank, there is a wait of around a minute and then the same document is re-displayed, before clicking "documents" again lets me look at other documents -- which is a pain if I am trying to move between documents repeatedly. Again, words of wisdom on this would be great.
Pages under iOS6 opened quickly, and there was an immediate loss of performance when I upgraded. I am finding this very frustrating because I don't feel that the new Pages has added to the facilities I was using, but a slowness to open documents is frustrating.
Thanks
Mark

All my photo's are missing from iPhoto and I'm getting a message "your photo library is either in use by another application or has become unreadable"

Yesterday when I opened iPhoto all of my photo's were missing. After many hours of frustrating time looking how to resolve, I decided to try again this morning. When I tried to open iphoto, I got the message I referenced above regarding the library is either in use or has become unreadable.
My photos are not in iPhoto anymore. There's nothing there. iphoto acts like its never even been set up. I have iPhoto '11 version 9.4.3. I have OS X Lion version 10.7.5. However, when I go to "All My Files" and then under "images", there are over 10,000 images. I see my photos (I guess it's all of them - i have no idea how many there were) and other "images" also. When i go to "pictures" I only see the 15 or so items I have scanned. In "iPhoto Library", there is 1 picture of what looks like a deck of playing cards with flowers on them - I don't know where that came from. But also in "iPhoto Library" under the heading "desktop", it shows a size of over 27GB and under "kind" it says "package". Still under desktop and "Photo Booth Library" it shows 53GB and under "kind" it says "Photo Booth Library". Before I opened iPhoto to view my photo's, I went to "empty trash" yesterday (not in iPhoto) and it showed over 65,000 items to delete. There were no more than 200 that I could actually see. So, I don't understand. I let it delete a couple of thousand before I stopped it because I didn't know what it was doing. I know - not too smart. I don't know if that has anything to do with iPhoto or not; I'm just throwing that out there. Today I went to "empty trash" and it now shows the 200 items that I can see in there. Don't know what happened.
I do have a time capsule but not sure if I’m using it correctly. If you were to tell me to restore to a certain point, I’d have to be walked thru the process.
I downloaded “iPhoto Library Manager”, not exactly sure how to use it, but got a message basically saying the library nor the database could be loaded and that album data file for the library “iPhoto Library” could not be read.
I’ve spent hours and hours and hours searching the web for answers but I’m scared to do much of anything thinking I could end up losing all my photos if I haven’t already.
Please help!
Thank you!
James

Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start
with Option #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

HT204394 How can I expunge my iCloud account which has become contaminated and open a new one?

How can I expunge my iCloud account which has become contaminated and open a new one?

If you want to create a new iCloud account, go to Settings>iCloud, tap Delete Account, then sign back in with a different Apple ID to create the new account. If you have any photo stream photos that you want to keep, save them to your camera roll before deleting the account.

Netflix streaming video freezes but audio is ok...

When I'm watching Netflix streaming videos, Firefox video freezes. Audio is fine and I can continue hearing the video. Firefox is the only browser that does this. IE9 and Google Chrome plays without the video freezing. I love Firefox and would like to continue using it. I get tired of having to change browsers just to be able to watch streaming video. Thanks!!!

Hi glel,
This a very long thread on the subject and contains everything that has been tried.
http://discussions.apple.com/thread.jspa?messageID=1592078&#1592078
Ralph

Becoming frustrated with Aperture 3

For the last month I have been using Aperture 3. I love all the new feature and I want it to work. I have own Aperture since version 1.5 and the story has always been the same. I use it for a while until I become very frustrated with its poor performance.
When Aperture 1.5 came out I purchased a MAc PRo with all the bells and whistles just so I could run Aperture 1.5, after a few month I became very frustrated because its poor performance and I was forced to move to Lightroom 1.
When Aperture 2 came out I was very excited thinking that Apple would finally figure out how to get Ap performance right. Once again, after a few month I was forced to switch back to LR 2.
Aperture 3 finally came out and it seemed to be a dream come true. Its feature sets rock, but once again, after one month I may be forced to switch back to LR 2.
What's more frustrating is hearing how many are running Aperture 3 with good (or at least acceptable) performance.
This post is my last hope, my last attempt to Aperture sanity. Any suggestion about what may be going on is very welcome.
I am running a MAC PRO 2 x2.66Ghz Dual-Core Intel Xenon with 11GB of memory. Aperture library and images (referenced) are in a RAID system (same place). The video card is an NVIDIA GeForce 8800 GT. I am running Aperture 3.01 on Snow Leopard 10.6.2 with all the updated installed.
Ap3 is running so slow at times that going from image to image after adjusting one it may take up to 5 seconds (enough for the beach ball to show up). AT times it even slow down the system. Forget about working on 100% zoom with any of the brushes.
I just can't buy a new MAC PRO with every new version of Aperture, and, last time I did that it didn't make a difference, anyway.
HELP! Before I give up.

I agree with you that slow can be relative.
I am a working professional and I need my equipment to support me and not get on my way. When I say slow is because I compared to my previous workflow, how much it takes me and the software to do basic, global adjustment... WB, Exposure, Black point, Contrast, definition, white recovery, and then go to the next image. I am not eve talking about brushes or sharpening. I know how long it took me using LR 2 and to that I am compare how long it takes me in Ap 3. I can tell you right now that the only thing that kept me yesterday working on Ap 3 is that I truly believe its RAW conversion is better than LR 2or LR 3 because the slowness is unbearable at times.
And I say at times, because there are times that Ap 3 works just fine.
Having a Hardware issue has cross my mind.
The same HD that has the Ap 3 Library and images is the same on I use for LR 2. Yet, LR 2 does not have those issues. But I'll try the defrag suggestion.
As far as a bad image, this is a brand new library and not a converted one. I created it from scratch. But again, I will try anything. Not sure how can look for a bad image, but what I can do is create two new library, one in my current working HD and one in another HD. I will first import a new project and see what happens. Then, I will export a project from my working library and import it. Let see what happens. I may defrag any way, but that may help diagnose if that is the issue or not, or if I have problems with the raid.
One of the things that bother me is the inconsistency of experiences. I agree with you that for some it zip even in similar systems. For other the experience has been frustrating. That is weird beyond reason! Hopefully the more we keep doing this the more likely that we can get to the root.
Thanks.
Message was edited by: DavidPR

My internet has become very slow on Macbook Pro

I don't know what happened but since few days my internet has become very slow on all sites It takes ages for a youtube video to be played. I sometimes to refresh a page for it to appear.
Safari, Firefox and Chrome all 3 have become very slow.
I tried changing my wireless internet 3 times but all the time it is slow.
I have had my laptop for more than 3 years now.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;gsub(/[-0-9A-Fa-f]{22,}/,"UUID");if($0~"/Users"&&$0!~"/Shared") gsub(/\/Users\/[^ \/]+/,"/Users/USER");if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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