Netflix titles not in Dolby Digital

I use a digital optical cable to connect my Apple TV to my Sony receiver because my TV does not support Dolby Digital pass-through via HDMI. I've discovered that Netflix titles won't play in Dolby Digital. I can verify this because my Sony's display shows LPCM.
I can get DD output from the same Netflix titles using my TV's Netfix app or my Sony receiver's Netflix app and I can also get DD output from purchased movies and TV shows on my Apple TV. The receiver displays "Dolby Digital".
Is it possible that the Apple TV isn't passing through DD from the netflix app?
Thanks!
David

To answer my own question and to those having the same issue, it turns out to be a bug in the latest Apple TV software update. Here's a similar discussion: https://discussions.apple.com/thread/6012766?start=0&tstart=0.

Similar Messages

Since a mounth back ivé not get dolby digital when watching Netflix :-/

Before this lack of dolby digital my apple tv has played netflix with dolby digital for more than a year without any problems, ive tryed to reset the apple tv but it doesent helps i still youst getting stereosound. The strange thing is that when i mirroring netflix from my iphone to apple tv i getting dolby digital :-P
If any one could help me i´l be greatful :-)
/Mattias

From what I've seen, the most of the problems with the cards are with the 64-bit drivers. My Audigy 4 also works with the XP drivers of the CD and Vista B2 drivers as much as they should. Many people don't realize that it is a beta driver, on a new OS (which is now in final development) so some things will and will not work. Also many people don't read readmes and such and still complain on things that where stated. Such as the Vista B2 drivers for the Audigy series
Known issues:
* Waking your computer from sleep or hibernate mode stops audio output. To resolve this, restart your computer.
* In this download, the Effects Amount slider in EAX is disabled.
* To configure your speakers, use Audio Console only. Configuring your speakers in "Audio Devices and Sound Themes" in Control Panel may result in loss of audio during playback in Windows Media? Player. To resolve this issue, close and reopen Windows Media Player again.
* This download does not support
o Dolby? Digital or DTS? decoding
o CMSS?-3D
o recording
o 6. speaker systems
All thats stated is pretty much what people are complaining. Though its stated what won't work, they may work due to its a general driver and not a specific driver. So some may have somethings working on one card, and not on the other.

ITunes rented movie not outputting Dolby Digital 5.1 audio

The problem with the downloaded movie (Real Steel HD) is
that the Dolby Digital 5.1 (English) audio is not being putput. The movie is only playing back in
"stereo" mode. When playing back on iTunes there are four audio tracks
to choose from:
1. English 1 (This plays stereo)
2. English 2 (NO SOUND) - I believe this should be the Dolby Digital track
3. French (This plays stereo)
4. Spanish (This plays stereo)
Neither of the two English tracks is outputting Dolby Digital 5.1 audio.
I have confirmed that my PC is capable of up to 7.1 surround sound and
my A/V receiver is capable of even more. I have updated both the ATI
Radeon 4500 driver and the Realtek drivers. I have tested and
confirmed that my PC is capable of outputting sound to all 5 of my
speakers and my subwoofer, HOWEVER when playing back the rented movie
in iTunes the maximum audio is stereo. I have the latest version of
iTunes installed, so that shouldn't be the problem.
I have also purchased another movie advertised as Dolby Digital 5.1
audio (The Bourne Supremecy HD) but I am afraid to begin my 24-hour
viewing period because of these audio problems being unresolved.
My question is: Are there known issues of movies purchased on iTunes
and played back on a Windows 7 PC not playing the Dolby Digital
tracks? If so, is there a fix for this via an iTunes settings change
or a Windows update patch?
From the four audio tracks that I listed above, I believe track 2 is
the Dolby Digital track, yet there is NO SOUND when that track is
selected.
Please help, as this is pretty frustrating when your movie night is ruined for the family especially after you've paid for and waited for the movie to download.

I managed to get my DD tracks working.
First had to update itunes to the latest version (10.7.0.21) to get rid of the out of sync sound problem
Then updated the realtek driver. There was an update directly in the realtek website (mine is the HD Audio): http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24& Level=4&Conn=3&DownTypeID=3&GetDown=false
After all that. I tunes wasn't allowing anymore to select the Doubly Digital 5.1 tracks (an improvement).
Then went to the windows properties for the realtek optical output and checked both options to allow application exclusive access and to have priority (http://dailykermit.wordpress.com/2009/09/11/windows-7-exclusive-device-control/)
After all this, I was able to enjoy my rental

Are the movie trailers accessed thru Apple TV in Dolby Digital?

BExcuse none of them show as being in Dobly Digital when I play them. Thanks in advance for any clarification.

On my Apple TV in the description for Skyfall, Life of Pi & The Birds it just shows 1080p & CC (no DD symbol) whereas Argo & Psycho shows 1080p DD & CC, I am just going by the film description on the screen before purchasing. If the description doesn't show that little DD symbol, I assume it is not in Dolby Digital and likely not to give it buying consideration.

IOS 5 update won't play 5.1 Dolby digital sound

I just updated both my apple tv 2's to iOS 5. Now, in order to get sound out of my movies that I used the apple tv 2 settings in handbrake for, I must turn off Dolby digital. They worked fine before the update. Any suggestions?

Just got of the phone with Apple Support, and they have esculated a case to Apple Enginnering
Extract from my email to apple
"I have Reset my Apple TV as per your instructions and sill have the same issue with the latest V4.4 firmware, previously all video's played ok on V4.3
Procedure
AppleTV is connect directly to my Onkyo TX-SR508 via HDMI
Reset as per instructions
1. Reset -> restore Apple TV
2. Waited for the latest firmware to download and re-install (v 4.4)
3. Setup as per on screen instructions
4. Reconnect to Home sharing
Issue No Audio playing (Video OK)
5. Select a Video in AppleTV (encoded with 3 channels - Channel 1: Video (H.264), Channel 2: Audio (AC3 5.1 surrond sound), Channel 3: Audio (AAC Stereo)
6. Press Play, Audio does not Play (Dolby Digital light does not illuminate on Onkyo receiver) :-(
7. Press up on remote
8. Hold select for more options
9. Select Audio
10. Select ACC audio channel (Audio starts to play in ACC Stereo)
11. Reselect AC3 audio channel (audio starts to play in AC3 5.1 surround sound, Dolby Digital light illuminate's on Onkyo receiver) :-)
Notes:
1. I have to de-select/re-select the audio on ever video file for Audio to play correctly in AC3
2. click audio is correctly heard when navigating the Appletv menu's

Question for P6N SLI Platinum User : Does ALC888 support Dolby Digital Encoding?

Hello to all P6N SLI Platinum users here,
I have one question regarding Dolby Digital Encoding support on this motherboard. By default, ALC888 does not support Dolby Digital Encoding. But I am still curious. Can you please check on your motherboard, does it support Dolby Digital encoding or DTS Live Connect output to SPDIF? (You may check it by Realtek HD Audio Manager control panel. If there exist such setting option, it means it does support.)
The reason I ask this is I am thinking to switch from 975X Platinum to this board, I am unable to try this myself here as it requires me to reinstall my OS in order to load to WinXP
Thanks in advance.

have a look here:
http://en.allexperts.com/e/d/do/dolby_digital.htm
according to info there its support Dolby Digital Live

XBOX Dolby Digital 5.1 (optical) -- SB Live 5.1 Platinum -- Logitech Z5300 - IS IT POSSIBL

When the XBOX is set on Stereo or Dolby Surround (both with Dolby Digital set to off), I get sound out of four speakers and sub, but no center channel. This is in games, movies, and menus/music.
When the Dolby Digital is enabled, there is light pop/static sound followed by NO AUDIO. This occurs when I put a game or movie into the XBOX.
Menu sounds and XBOX music files come through in 4. no matter what the XBOX settings.
When I play DVDS and games on the computer, the Dolby Digital works great.
Is the setup I desire possible? Can the Li've Dri've's optical in accept Dolby Digital? If not, WHY NOT?
The speakers are analog. CMSS is off. I've swapped XBOXs, AV packs, and optical cables.
ApexAnalog

you will have to use movie mode in presets , which is cmss to get sound from sb5. and optical out on the xbox and optical in on li've dri've.
And have the advanced av pack and goto xbox audio settings and choose dolby digital enabled, as you have done.
But the card is not doing dolby digital, its uplaoding to the speakers in a simulated dolby digital mode, much as in the same way if you just connect the left/right audio pins, to the AUX 2 in at front of li've dri've.
Well thats how my 4 sb5. and li've dri'ves do it, so they all can,t be broken, or every single xbox i have plugged in, in much the same ways as external dvd players and the li've dri've optical in on sb5, handle it.
So unless someone at creative can tell us how to get dd5. with this setup. Thats what im saying, try it for yourself, then get a dd5. decoder and see the difference.

ATV3 - I need to enable dolby digital for optical surround sound (netflix and home movies), but when I do this it stops audio coming through TV speakers

I have a cinema sound receiver connected to Apple TV via optical cable. When I have dolby digital set to Auto it doesn't come through as dolby digital when watching movies on netflix and iTunes (home movies).
If I set Dolby Digital to ON it works as expected, but the sound stops working through normal TV speakers (via HDMI). This is the same for netflix and home movies.
I tried 16 bit setting, but it made no difference.
Any advice on how I can get this working - meaning Dolby Digital always on for when I turn my surround sound on and sound through speakers for normal operation?
Obviously I can change the setting when needed, its just a pain.
Thanks in advance.

Hello everyone,
here is the friendly and signed driver installation method to enable Dolby Digital Plus in your Encore internal speakers only. This is not an official driver, there is no control panel for Dolby Digital Plus or various sound effects, but tested and has much better and richer surround sound quality as before with factory driver. I guess, this driver tweak can work with any Bay Trail tablet also.
How can you upgrade Encore sound drivers:
1. Download signed driver package and extract.
2. Open Device Manager.
3. Upgrade your Sound, Video and game controllers
- Intel SST Audio Device
- Realtek I2S Audio Codec
one by one with "Have a disk" method.
4. Double click enabledolby.reg file and add to your registry.
5. Restart, and enjoy better sound quality.
Thanks.
UPDATE: Official Toshiba Dolby Digital leaked, official driver attached: ToshibaDolby.zip
- Encore with WimBoot -
Attachments:
EncoreDolby.zip ‏310 KB
ToshibaDolby.zip ‏1310 KB

Netflix Dolby Digital 5.1 gone after udpate

Hi,
Is anybody (or everybody) else having that problem ?
Last week I was playing Netflix movies in Dolby Digital 5.1 but now the same movies on the same hardware (Apple TV/ AV reciver) are not Dolby Digital anymore but only prologic.
Other Apple TV items (ie. movies, shows, itunes festival) have no problems streaming in 5.1.
It look like this happen at the time of the latest Apple TV OS update.
Is this a Netflix issue or a Apple issue ?
Tried to contact Netflix....they don't have a clue.
PS, I have the latest generation of Apple TV and I update my Apple TV OS last week (so i'm up to date).

I've encountered the exact same issue. Ever since the latest Apple firmware update I can't get the Netflix app to send a Dolby Digital signal to my receiver. I've tried everything but it just does Pro Logic II. This is for content on Netflix that I know is Dolby Digital 5.1 supported.
As you've said, Dolby Digital still works fine for other content (iTunes festival, movies, etc) but Netflix doesn't seem to trigger it. Something is not quite right with this firmware and Dolby Digital. I can't remember for sure now but I think that, before this firmware, my receiver always had the Dolby Digital light on when the Apple TV was on (even when on the home screen). It now seems to be Pro Logic II all the time except for specific content.

Just upgraded to 6.1 and immediately lost Dolby Digital 5.1 sound when streaming Netflix. Anyone else experience this? Any fix? Thanks!

Just upgraded to 6.1 and immediately lost Dolby Digital 5.1 sound when streaming Netflix. Anyone else experience this? Any fix? Thanks!

You're not the only one. I'm having the same problem, currently no solution is known.
See this thread: https://discussions.apple.com/thread/6012766

TS5150 No Dolby digital, only PCM 2ch @ 48 k. Tried every method. Get DD with xbox360 on Netflix but only PCM on Apple TV .

I can't get my Apple TV to send a Dolby Digital signal to my receiver. I have tried going through my tv, HDMI in optical out to the receiver, optical direct. Switching DD on and off in the settings menu, ext. if I use Netflix on my xbox it's in DD no issues. I have a Rotel RSX 1065. I know that it is not the issue. If I disconnect the optical cable from the Apple TV the signal is lost, not an input conflict. Reconnect and it's in PCM 2ch @48k.

Hold select down when playing in Netflix to see if it give you any audio options.
Also it is not necessarily the case that Netflix uses the same media file for all devices - the servers may be tailored to feed an optimised file for the device playing it back.
AC

I would like to connect my Apple TV to my receiver using an HDMI cable and pass thru dolby digital. I do not have optical inputs on my receiver.

I want to connect my Apple TV to my receiver using an HDMI cable. This should allow me to pass thru high definition video and simultaneously decode Dolby Digital material with an HDMI connection from my receiver to my TV without the use of an optical cable (my receiver does not have an optical input). I am unable to decode 5.1 material and don't understand why this is not working. In the audio setting I have Dolby Digital output turned on.

Welcome to the Apple Community.
Are you sure the content you are playing has Dolby Digital.

How 2 buy dolby digital live from a country that is not listed in the form ?

Ok this is my first post on this forum .. and i feel like i was forced 2 do this becouse :
I own a X-fi elite pro? and i've been trying to make dolby digital li've work on my sound card for about 6 month now ..
I thought if i have a visa and a foreign exchange bank account it will be fine .. trying 2 buy it
but it's not .. becouse when filling the form for buying dolby? nowere can i see Romania , i tryed filling in anotherr country but it keeps giving me errors
about the tranzaction that can't be done .
I also did send 2 mails to creative but looks like nowbody bothered to hel me ..in one and a half week.
my only solution is 2 sell this so called great sound card ,which it is but with the wright support from creative , and buy a auzen prelude x-fi , because as
far as i heard they sell u the dolby license when u get it.
By posting here I hope that somebody , maybe a forum admin or moderator , could help me resolve my problem becouse nowbody respondes to my mails? .
Whater it's only a code that could be mailed to the buyer why do you need the country becouse you are not shipping me the code ?
Excuse my poor english ,
Have a nice day ,
Teaca Gabriel

P? What is in fact the thing which i'm buying ..
A ? is it a big box that weights 30kg and need shipping ? NO
B Is it a piece of harware that needs shipping ? NO
C ? It's a code that alows me to use my sound card for the reason i've bought it and it an be mailed to my adress mail after i pay it's ? answer : YES
Maybe i did not understand .. why can't you mail me the code after i pay the ~5 $ that alows me to use dolby digital .. ? Why do you have support for romania if you can;t send mails to romania .. .
I understand the license may be? shipped in a package ? try to make me understand why is so f***ing difficult because i do not get it .. why can i downlaod the software if i can not activate it ?
And what should i do to resolv my problem ?maybe take a plane to uk ? and make a card in that country only for buying this ? no wonder guys mode youre drivers .. explain waht are you shipping that is so heavy / hard to arri've to my country .

Dolby Digital Not Decoding Properly

I have an Apple TV with the latest software. I am running the output via HDMI to a Denon 1909 AVR.
The Denon does not automatically recognize when dolby digital 5.1 is coming in like it does with other sources, however, I can see that the input is 5.1 and can change the receiver so it is in DD or DD EX modes. When not in DD or DD EX modes, everything is fine. However in DD or DD EX modes, the sound is good except for one very important piece - no dialogue is coming through - like it is missing a channel or something.
I have tried switching HDMI cables with no change.
DD 5.1 works perfectly from Dish TV, Blu-Ray and DVD sources, just not from Apple TV.
I am using itunes downloaded HD TV and SD movies that specify DD 5.1.
Anyone have any ideas on how to fix this?

I also have just recently purchased Apple TV and am running it into the VCR port on a Bose V30 system, I have decided to use the component and optical ports on the Apple TV running into the back of the Bose surround system. I get Dolby 5.1 through Bose off my SKY HD and also PS3 using optical but not through the Apple TV. I only get PCM, sometimes even no sound at all, although once a movie or music running if I flick between audio sources I do eventually get sound. I wanted to know if anyone else has had this problem with this setup. I'm unsure at the moment how many movies rent or buy in i-Tunes are actual Dolby presentations? Does anyone know how this is illustrated in the store?
Thanks in advance

March XFI drivers SPDIF not working for Dolby digital playback

>? Tried to dolby digital movies using powerdvd 8.
No sound. Drivers work fine with games/desktop. So I think they installed ok.
Dolby digital out worked fine on the previous drivers. Am I forgetting to set something?
The build in dolby digital tester works. I'll hear sound on the receiver thru dolby digital only. But movies are silent.
This is xfi fatality pro. ? vista 64 SP
Also the spdif out properties only has 2 channel format showing. Shouldn't there be 5 channel as well?
Message Edited by galvin on 03-3-2009 04:8 PMMessage Edited by galvin on 03-3-2009 05:09 PM

So no one has any idea how to fix this? past drivers I had spdif pass through automatic. Is it disabled somehow in the march drivers?
Using power DVD 8 not 9. So that probably has newer options that don't exist. I installed the march drivers just the drivers. All the drivers have is the audio control panel and driver. There is no other software. So maybe there is a registry hack I can do to enable the pass through to work?
I think I may have found the problem but don't know how to fix it. In the audio control panel there is no decoder tab. And that tab gives options for setting
your receiver to decode dolby digital. So I think thats why movies are silent.
Just bought powerdvd 9. Maybe 8 is no longer compatable with the latest drivers. I'll see if this fixes it or not.
Same problem in powerdvd 9. When a movie is playing it does say this "S/PDIF output device:? Speakers (2- Creative SB X-Fi) (in use)" so the spdif is in use but the signal isn't getting to the receiever. Going to try and reinstall the drivers again.
Message Edited by galvin on 04-0-2009 :28 AMMessage Edited by galvin on 04-0-2009 :43 AMMessage Edited by galvin on 04-0-2009 2:53 PMMessage Edited by galvin on 04-0-2009 0:36 PMMessage Edited by galvin on 04-0-2009 02: PM

Netflix titles not in Dolby Digital

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