Netflix USA DNS issue - "try another title"

Hi,
I am using an USA DNS on my appleTV in order to get broader movie selections on Netflix.
Strange problem that started to happen recently, if I watch one movie then interrupt it to watch another it never works. I keep getting a message (roughly translated from swedish) "You cant watch this title right now. Try another title". This appears when trying to watch any other movie.
Only solution is to restart AppleTV then I can watch a movie again, but as usual if I stop one movie to watch another that same message is there every time.
This must be DNS related since when I use a swedish DNS (automatic) this problem never happens.
Anyone else had this and know how to solve it?
Is it perhaps my choice of USA DNS? Am currently using 192.95.16.109, I tried some other USA DNS but the same problem keeps happening and I´m sick of restarting AppleTV nonstop.

If it is affecting all your devices it would appear to be a BT problem rather than a device problem. Have you checked the BT Status page in case there are any reported problems.
http://btbusiness.custhelp.com/app/service_status/
Another thing to try:
Make a direct connection from your PC to the modem which will eliminate the homehub. Follow this guide to do that. Use your computer as normal to see if it has the same problems. If it connects to the websites OK you will know it is a faulty hub.
Step 1: Remove the homehub from the modem
Step2: Connect your pc/laptop into the modem using LAN1 port
Step3: Open network and sharing centre on windows and click set up a new connection or network
Step4: Connect to the internet then click make a new connection Broadband PPPoE
Step5: Username [email protected] and the password as BT
Step6: connect, If it doesn't,keep pressing try again until it does.

Similar Messages

Slow internet/DNS issue and SERVFAIL response using 10.6.4

Internet is slow since upgrading the older intel-based macs to 10.6.4 and since I received this new iMac with Snow pre-loaded.
nslookup, > scutil --dns and > dig -t soa local all return the same result
;; Got SERVFAIL reply from 172.16.16.251, trying next server
;; Got SERVFAIL reply from 172.16.16.17, trying next server
Server: 172.16.16.254
Address: 172.16.16.254#53
We can't change our .local configuration and have tried everything else on the forum we could find. Any other solutions?

Not really.
Your local DNS server appears to be incorrectly configured, as it should be generating NXDOMAIN replies, not SERVFAIL.
Unfortunately, SERVFAIL responses tell DNS to try another DNS server, not just give up:
NOERROR        NOERROR indicates that the domain does exist according to the root name servers and that the authoritative name servers are answering queries correctly for that domain.
SERVFAIL        SERVFAIL means that the domain does exist and the root name servers have information on this domain, but that the authoritative name servers are not answering queries for this domain.
NXDOMAIN       NXDOMAIN can means that the root name servers are not providing any authoritative name servers for this domain. This can be because the domain does not exist or that the domain is on-hold. Make sure that you use whois when you see an NXDOMAIN.

Internet DHCP/DNS issues with WRT1900ac

I've had a WRT1900ac now for about 2 weeks and the problems seem to be escalating. Need help. And yes, I've already read dozens of threads about these issues and nothing seems to be working.
Most of the problems seem to be centered around this DHCP/DNS issue that so many have been reporting.
First, the symptoms:
Galaxy S4 phones when connected via wifi have some apps that don't update (facebook and google play)
Some computers (both Win 7) will connect to the network just fine, both wired and wireless - but won't be able to get to the internet
I've spent the last 2-3 days of my life reading forums and trying all sorts of things to get this to work properly (like my old router) and I'm still stuck. Some things I've tried:
Firmware is up-to-date (latest version: 1.1.8.164461)
Manually assigned static DNS in router config settings (connectivity -> local network) to various combinations including the router address, 8.8.8.8, 8.8.4.4, 75.75.75.75, 75.75.76.76 (I have comcast), OpenDNS addresses, etc. I read that the router address is not needed, so I stopped including it.
I manually assigned IPs and DNS on the Galaxy S4 phones and that seemed to work... but also seems unnecessary.
I've reserved DHCP addresses on the computers in question, that didn't seem to work, I also manually set DNS on one of the comupters (can't on the other... long story/not my computer) and that worked for a while and then stopped working.
The only way to get one of the computers on the internet now is to turn on the guest network (even though the computer is hard wired to the router), connect, and then the wired network works. No clue why this is, but my guess is that it needs the guest network for DNS, then it fails back over to the wired network. Once that happens, I can actually turn off the wifi on the computer and everything works great... until I reboot. Key point: I can't change any settings on that box other than entering in SSID/passphrase info for the wireless connection. I can connect to the regular (non-Guest) wifi just fine - I just can't ever get to the internet.
I've tried massaging DHCP settings on the router until I'm blue in the face - Static DNS, reserving DHCP addresses, hell I even put one of the computers in the DMZ to see if that would work and it still can't connect to the internet (it's worth noting that with my old router, Linksys WRT310N, the setup was literally plug-and-play - no hassle with any of this).
I've tried countless router reboots, factory resets, turning off my modem and router for 2+ minutes, and nothing is working.
I even read somewhere that if you modify your DHCP settings at all that the WRT1900ac stops doing DNS properly and breaks, so I even tried several "hard" factory resets and used all the default DHCP/DNS settings. And it worked... for a few hours.
Seriously, I'm at my wit's end. I'm out a lot of money on this thing and it's been one headache after another. Please help.

I think for most people its a bad idea to hold out that hope, lol. It seems like a great piece of hardware but if you really need a router and don't want to have to 'play' with it, its probably not a good choice. I have an EA6900 that I am very happy with but it has the same restrictions as far as DNS and I really hate the idea that I am forced to use the smartwifi portal. I would really like for them to give me a choice of the old gui or the new one and let ME decide. Lots of routers to choose from out there now and new ones seem to be coming out all the time so do some reading and see if something suits you better. Good luck!

Linksys WRTP54G DNS issue

I have reviewed and tried HOURS of suggestions on this site regarding WI-FI DNS issue ie. "can't find the server" message. This appears to be Router model problem/resolution. Does anyone know the specific fix to get the ITouch to work with an linksys WRTP54G Router. General comments and fixes are not needed, only the one specific for this router. Thanks.

Don't give up on the iPod Touch. It's one of the most remarkable devices ever invented.
Your router routes IP traffic. That's all you need. Your iPod should work with any router. Somewhere, there a configuration setting that is not right.
There is one other possibility, and that's that your ISP is doing something funny like using a proxy server. Unlikely but possible.
You need to attack this systematically. Like has been suggested, narrow down if it is a connectivity or a DNS issue. If you can get to a site by its IP address, then you have a DNS issue. If you cannot, then it is something set wrong elsewhere.
Possibilities:
- MAC filtering (you have ruled this out)
- Encryption (you have ruled this out)
- Is your router not giving out enough IP addresses? If you set the limit to 2 and you have 3 computers, someone will lose out.
- Is your router correctly picking up its settings from your ISP (DHCP), or have you hardcoded some or all of it? Does your (working) PC have some of the missing bits hardcoded - for example, if your router doesn't have its DNS settings, but your IP settings on the PC have them hardcoded, the PC will work, but the iPod won't - unless of course you hard code them on the iPod as well
- Have you inadvertently coded something into your router like a static route, a filter, , or configured a DMZ that is conflicting with the DHCP address that your iPod is getting?
- Have you (or someone in your house) configured some access restrictions on the router, maybe for another PC in the house, like a child's PC?
If all of this is confusing, or something is really screwed up, you could always start form scratch, as if you just bought the router. There is a way to reset it to factory defaults (I believe holding the hidden reset button for a long time), then set it up correctly for your ISP again, and it should work for all computers, iPods, etc.
There is always the possibility that the Vonage firmware is somehow interfering. Do you use the Vonage features? You could always put in a more standard firmware.
Bottom line, it is far more likely that this is a setting on your router than the fault of the iPod. The iPod is just an every day IP device, and should work with just about everything. Do not give up on the iPod.

TS1702 I'm not able to update Smurf's Village. Tried most of the things proposed on the net including restarting the iPad and trying syncing with the computer. Had a similar issue with another application. Had to delete and reinstall it, with all history

I'm not able to update Smurf's Village. Tried most of the things proposed on the net including restarting the iPad and trying syncing with the computer. Had a similar issue with another application. Had to delete and reinstall it, with all history lost.
Tried following up with the developer's instruction. Didn't help. Developer suggested contacting Apple if their instruction didn't work. Tried the various methods recommended on the Apple site. Same result.

Telling is that you tried most of the things on the net doesn't tell us exactly what you did try, so we are all still left to guess .....
Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again
If that doesnt work - go to Settings>General>Date and Time - set the date ahead by a few months. Try to update again. If you get an error message of any kind - go back and change the date and time to automatic again. Then try again.
If that doesn't work, restart your router and reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Windows 2012 RDS on hyperV - DNS issue

Strange issue, whilst fiddeling arround with some certificates on the connection broker and eventualy rolling back the snapshot I was unable to contact my RD session host.
When I try to connect through RD Web Access it gives me an untrusted certificate (which is correct) and after accepting this it seems to hang in a loop, just trying to connect for ever.
Looking at the CB I found some DNS issue;
Event 8014, DNS Client Events
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So I ran a ipconfig /registerdns but that gives me the same error.
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What I noticed, after removing it from the domain and adding it again, the RDP connection failed to find the server but didnt try to connect indefinatly. Once I ran ipconfig /registerdns I was back to the beginning, just trying to connect and nothing happens.
So it had some sort of effect.
I'm still unable to setup a connection to my session hosts.
Anyone??

Hi ,
Maybe you can get the accurate assistance from RDS forum :
http://social.technet.microsoft.com/Forums/en-US/home?forum=winserverTS&filter=alltypes&sort=lastpostdesc
Best Regards
Elton Ji
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are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

RV180W intermitent DNS issues

Hello,
I have a simple setup with a RV180W router (5 users, no domain, no AD, 1 VPN site-to-site).
Everything was working fine during about 1 year. Suddently, last week, internet browsing is slow or giving 404 error on computers.
You can try to load google (or any page) it give 404 error, you try it again it takes 3 minutes to load, you try it 5 sec after, it works.
I'm connected with Remote Desktop externally when doing my tests, the connexion is NOT dropping (while I experience 404 error) which makes me think of a DNS issue.
The router setup hasn't changed before the problem happens (no new computers, no firmware upgrade).
I was on 1.0.1.9 firmware so I tried to update it to the latest 1.0.3.10. That didn't resolve the issue and now i'm having the "100% CPU bug" that is stated in numerous other post. (which I don't care for now)
If I reboot the router, everything works fine for a couple of hours before failing again.
The syslog is showing 0 error, 0 warning, 0 all.
Should I replace the unit ?
Thanks,
Benoit

Hi Marty,
Right now, everything is working fine so I can't make some test you're asking.
As soon as the problem comes back i'll answer both of these question :
When the issue occurs, can you ping google.com?
Can you ping the WAN IP of the router from the outside when this happens?
Who is the ISP? : Cogego (Canada). I've called them and they told me that there's no problem on their side (classic)
What type of connection is it? DHCP
Did the ISP provide a modem/router or just a modem? It's just a modem and it has been replaced on monday.
Has anyone tested with a PC connected directly to the modem? No, but I could make the test.
I've done a tracert on google.com last time the issue occurs and it was resolving the name but the response was very slow.
I've also been able to connect to speedtest.net to make a speed test, the page was loading correctly but the speed test couldn't complete giving a timeout error each time.
As soon as the issues comes back, I'll provide more answers.
Thanks,

DNS is working but unresolved DNS issue remains

Perhaps someone can help me with a DNS issue.
I have DNS working fine on a my Mac server.
I take responsibility for the domain (example.com) and establish the primary zone with the nameserver as server.example.com.
I also setup a A record for the phrase www.example.com to point to the externally hosted website.
That all works fine inside the network.
sudo changeip -checkhostname resolves just fine.
The problem is that I need to establish a reference for a test website : www.example.com/wp-admin so that it works inside the network.
That URL has a different IP address than the www record.
A) I'm not sure how to add the part of the URL past example.com
B) I cannot add a / as part of the machine name - the server software forbids it.
Can anyone clue me into how to do this?

DNS is not the tool you need here.
DNS translates host names and (for some protocols) IP ports, but doesn't translate file paths.
In the classic URL scheme (and simplifying things), the DNS translation deals with getting an IP host address for the string that's between the first double // and the subsequent / in the URL, and nothing else.
To differentiate further, you can either use a virtual host (what Apple calls a "Site" in Server Admin) on the target server, or can configure the web server (usually via a rewrite rule) to redirect the incoming HTTP request to the path you want.
Depending on exactly what you're up to here, sometimes a reverse web proxy can be used. A reverse web proxy is where you're forwarding an incoming HTTP request from one server along to another web server, either on the same or another IP host.
[Here|http://labs.hoffmanlabs.com/node/1329] is a write-up on virtual hosts on Mac OS X Server.

Dns issues with one domain (Resolved)

i'm currently having dns issues with one domain, in that it won't resolve when I use bt's dns servers.
The domain is owned by a friend in the US who runs his own server for irc, web, and I also have a server that is on his connection, and resolves fine from other machines on different networks, and also resolves fine when I set windows to use the opendns servers, but when it's set to either my routers ip (using bt's dns), or set to automatic (using bt's dns via the homehub), this one domain will not resolve.
I'm pretty certain it's not a windows issue, as it's a clean install of windows 7 that I did yesterday. I've tried rebooting the homehub, and also flushing my dns on windows, but this has not solved the issue.
As I say, it resolves fine on other networks, and also when I use the opendns servers, so I know it's definately a dns issue.
Using bt's dns servers:
C:\Users\admin>ping chatnsn.com
Ping request could not find host chatnsn.com. Please check the name and try agai
n.
Using opendns:
C:\Users\admin>ping chatnsn.com
Pinging chatnsn.com [68.51.24.74] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 68.51.24.74:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
(The timeouts are normal...he has his router set to not respond to ping requests).
Has anyone got any ideas on how to sort this out? Preferably without having to phone the helpdesk...lets just say i've done it in the past, and according to the poeple I spoke to in india, I knew nothing about my own systems, and it was a problem at my end...which was not the case, and I proved this several times.
Edit: This issue appears to have resolved itself, and the domain is now resolving again using the homehub for dns resolution.

Hi,
When NSLOOKUP starts, before anything else, it checks the computer's network configuration to determine the IP address of the DNS server that the computer uses.
Then it does a reverse DNS lookup on that IP address to determine the name of the DNS server.
If reverse DNS for that IP address is not setup correctly, then NSLOOKUP cannot determine the name associated with the IP address.
http://support.simpledns.com/kb/a90/nslookup-cant-find-server-name___-default-server-unknown.aspx
Also refer to:
How to fix NSLOOKUP Default Server: UnKnown?
http://www.randika.info/2013/01/how-to-fix-nslookup-default-server.html
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

DCDIAG reports broken delegations but not having any DNS issues.

I am planning on moving my 2003 domain to a 2012 domain, I need to resolve all the dns issues with my current domain. When i run DCDIAG i get the following error for all of my name servers. I have 3 seperate forests. I use forwarders to forward to all my
dns servers. I have no DNS issues as far as i know. When i run dcdiag on any of my DC's i get the following error for everyone of my Name Servers.
DNS server: 20.26.212.204 (server.mydomain.com.)
4 test failures on this DNS server
This is a valid DNS server
Name resolution is funtional. _ldap._tcp SRV record for the forest root domain is registered
Delegation is broken for the domain mydomain.com.mydomain.com. on the DNS server x.x.x.x
[Error details: 9003 (Type: Win32 - Description: DNS name does not exist.)]
The only zones in my dns are the _msdcs.mydomain.com and mydomain.com. I do not understand why it is saying mydomain.com.mydomain.com in the error. I am not sure where else to look to try and resolve this error.
Any help greatly appreciated.
Thanks for your help

Hi,
Base on my experience, that must be the Delegated zone issue, this issue is because the new DNS
has duplicated the name for parent and child domain, you can try to backup your current DNS then delete the duplicate zone then restart the DNS service.
More information:
Back up a Zone File
http://technet.microsoft.com/en-us/library/ee649198(v=ws.10).aspx
Understanding Zone Delegation
http://technet.microsoft.com/en-gb/library/cc771640.aspx
Create a delegation for a domain controller
http://technet.microsoft.com/en-us/library/cc757375(v=ws.10).aspx
Hope this helps.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

DNS Issues, can't set static DNS server

I have an Airport Extreme (which I'll call the router). It has an IPv6 tunnel (to Hurricane Electric), so it hands out IPv4 DHCP and announces an IPv6 network as well. The DNS servers configured on the router are OpenDNS'.
My Apple TV 2 is connected via wired Ethernet to the router. It was using a DHCP address provided by the router, which made the DNS server the same address as the router. I wanted to manually set the DNS to use my ISP's, so that I can make sure the Netflix streaming issue I have is not a DNS issue.
So I changed the Apple TV to a manual address, and set the DNS server to my ISP's DNS server (Apple TV can only have one DNS server? Odd.)
After I save this, the Network page shows the correct manual IP, mask, and router, but the DNS Address is an IPv6 address (one that belongs to my network, but the entire address isn't visible), not the one I set. When I Configure TCP/IP again, and I reach the DNS Address page, the first digit of the existing address is "20", and the rest of the digits are "0". Interesting note as well: if I press Down, the number will increment to 19, and so on, but if I press Up, it changes to 0. Obviously the UI isn't designed for IPv6 addressing, but there's an IPv6 address in there nevertheless.
Screenshots:
http://www.flickr.com/photos/random_robin/5310011344/
http://www.flickr.com/photos/random_robin/5310016288/
I have tried to set the DNS Address multiple times now, and have restarted the Apple TV. The IPv6 DNS Address persists.

After 16 hours of working i don´t have seen this easy solution. I had tried with Internet Explorer and Opera but finaly i have need to use Firefox.
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Frequent but random DNS issues

I have been experiencing frequent but random DNS issues that have been affecting my access to websites and above all email. The problem is that it comes and goes without any intervention on my part but when it becomes really bad I have found that changing the DNS server in the network settings tends to fix things immediately for a while until it starts up again a day or two later. Obviously this shouldn't be necessary and it's been happening now for several weeks.
At first I had problems with BT DNS and after hitting my head against a brick wall for a week or so was amazed that the problem cleared up as soon as I put in the Google DNS. Then yesterday I was having major hassles and I remembered the DNS trick so I tried Open DNS with no improvement but tried BT again and everything was immediately OK. Most of the time I've just been struggling along and waiting for things to improve.
In an effort to try and troubleshoot the email issues I contacted my webhost and ran a trace route which show *** hops immediately after listing the BT HomeHub rather than a clear path of progression that my webhost says may be related to an ICMP protocol block in the router but I'm still seeing this even if I temporarily disable the firewall on my homehub and computer.
I have spoken with various BT support staff and they clearly just don't understand the issues. I am sick of resetting the router and calling BT just to go through the same steps. On one call the support guy felt it was likely to be an issue with my router so I asked about them sending me a replacement and they won't do it.
After two years of headaches with non functioning YouView I've just about had it with BT. Does anybody have any suggestions how to fix these problems?

This is what a traceroute looks like when trying to connect to BT.com
Traceroute has started…
traceroute to www.bt.com (193.113.9.162), 64 hops max, 72 byte packets
1 bthomehub.home (192.168.1.254) 1.501 ms 1.049 ms 0.934 ms
2 * * *
3 * * *
4 217.41.217.13 (217.41.217.13) 21.465 ms 19.531 ms 20.967 ms
5 host109-159-245-2.range109-159.btcentralplus.com (109.159.245.2) 22.287 ms 22.830 ms 22.663 ms
6 31.55.164.177 (31.55.164.177) 20.768 ms 20.926 ms 20.712 ms
7 31.55.164.107 (31.55.164.107) 21.666 ms 21.210 ms 21.068 ms
8 109.159.248.93 (109.159.248.93) 22.297 ms 22.197 ms 21.800 ms
9 109.159.248.180 (109.159.248.180) 28.189 ms
109.159.252.202 (109.159.252.202) 26.659 ms
core1-te0-10-0-7.ilford.ukcore.bt.net (109.159.248.144) 26.981 ms
10 core1-pos1-0.birmingham.ukcore.bt.net (62.172.103.81) 31.349 ms 31.834 ms
core2-pos1-1.birmingham.ukcore.bt.net (62.172.103.93) 29.987 ms
11 iar1-gig5-4.birmingham.ukcore.bt.net (62.6.196.94) 48.045 ms
iar1-gig5-5.birmingham.ukcore.bt.net (62.6.196.98) 33.903 ms
iar1-gig5-4.birmingham.ukcore.bt.net (62.6.196.94) 30.034 ms
12 62.172.57.218 (62.172.57.218) 31.126 ms 28.949 ms 29.447 ms
13 * * *
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64 * * *

Dot11 radio card dns issue

Hello,
I've a vpn router with a dot11radio card installed. Clients on the wireless network are not able to get url names resolved. They can get to the page by using the ip address in the browser but can't get out otherwise so we know it's a dns issue. I've added the ISP's dns servers to the wireless dhcp pool and also taken them out but nothing helps. Thanks for any assistance to resolve this issue. The sanitized config file is attached.

If you remove your ACL's does it work, if not then try a public DNS like 4.2.2.1, 4.2.2.2.
Here is a link... scroll down to like the 5th thread:
http://forum.iopus.com/viewtopic.php?p=4230

Weird Wifi DNS issue

Hi all,
I recently reinstalled windows 7 on my laptop and began to encounter very annoying wifi issues. It will connect to my router but the small yellow excalmation mark always notifies me that I have no internet access. Wired connections work fine however. So
recently someone suggested it may be a DNS issue and I tried switching to the Google DNS servers for IPv6 (2001:4860:4860::8888 and 2001:4860:4860::8844). That resolved my issue perfectly and I was finally able to use wifi again. Just as a test, I switched
back to "Obtain DNS settings automatically" and it continued to work, so I left it at that. However, two days later it stopped working all over again. I tried switching to the Google DNS settings again and it didn't work. I tried using the IPv4 settings
and it didn't work. I tried that whilst disabling IPv6 and it still didn't work.
The most frustrating part is I tried pinging internal stuff and it works fine, for example, 127.0.0.1, my router IP, another computer on my network (which works fine). I'm even able to log into my router configuration page on Chrome, but anything else doesn't
work, including webpages and even Steam.
Any ideas?

You need to talk to your ISP's Technical Support. The DNS addresses are supplied by your ISP and are usually listed in the modem or router depending on your setup. The DNS address in Windows should be the base address of the modem/router.
If your losing DNS addresses when using WiFi you need to look at the settings within the WiFi router.
It is very feasible your are experiencing random failure of your WiFi router or you system's WiFi chip, or you may have a defective driver for your system WiFi chip.
If another computer's WiFi works, then most likely it's either a defective WiFi driver or the WiFi chip itself going bad on your system and not a Windows 7 problem.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

I am trying to purchase an app and update my apps all are free but it won't accept my security code, all itkeeps saying is that my payment method has been declined, I only have one card so can't try another

I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!

Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
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Netflix USA DNS issue - "try another title"

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