Netgear and my mac, and a suggestion to reinstall OSX

Newbie to all things mac.
I have a new Macbook pro15 using OSX 6.5 I have been on to suupport twice as the airport can see my network, but keeps forgetting the network settings and defaulting to the self assigned IP address. support have walked me through some stuff with the file preferences and removed the network and started from scratch. This works and the network settings are remebered even when the machine is shut down.....unless it is shut down for more than about an hour, then I cant connect to the internet!! Super frustrating.
I have had a reinstall suggested, but I felt it seemed like a way fo getting me off the phine to be honest. Anyway I have a WD external drive and need to reformat it but there is a lot images I need to save. If I burn these to disk from a windows format will the macbook read them when the drive is reformated. Likewise will the PC i have be able to read them from the mac formatted hard drive? Lots of Q's but they are all liknked together.....

Simonpc1423 wrote:
the airport can see my network, but keeps forgetting the network settings and defaulting to the self assigned IP address.
Presuming these aren't the same steps you've already been told to do, it might help to reset the connection settings on your Mac using these steps one at a time until it works again:
1) Use the AirPort menu bar item to turn AirPort off, then on again.
2) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
3) In the same panel as (2), define a new location and see if you can make that work.
4) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease".
5) In the folder /Library/Preferences ( not <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
They may not help, but they'll only take a couple of minutes to try. Before you try these, note all your network settings, because the latter steps will destroy them.
Also, in the Network panel of System Preferences, if you select the AirPort connection item and click on the "Advanced" button, have you selected the option to "Remember networks this computer has joined"?

Similar Messages

  • I recently bought Mac book air and was doing a fresh install of 10.7 and I erased my hard drive and now want to reinstall osx but it keeps telling me that it can't find install information for this machine and to call AppleCare.

    Any one have any suggestions?? AppleCare is closed right now

    Hmmmm... 
    When you say OSX, which version do you want to reinstall? 
    Was the MacBook Air new when you bought it?  Did it originally come with Lion?  Mountain Lion? 
    When you say you erased your hard drive, did something go wrong while you were installing Lion? 
    Were you installing it from a file downloaded from the App Store, or from another source?
    When you press and hold "Option" while you boot up, does "Recovery" come up as an option to boot your computer?
    If so, you can reinstall Lion from the recovery part of the drive and (hopefully) everything should be fine.
    Let me know if you still need a hand with your MacBook and we'll see if we can get you going again.

  • I ordered the IX500 Scan Snap through Amazon and received the incorrect XI Standard disc in Windows format instead of for my Mac.  I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc.  Please help.

    I ordered the IX500 Scan Snap through Amazon and received the incorrect Adobe Acrobat XI Standard disc in Windows format instead of for my Mac.  I contacted Amazon and they suggested I contact Scan Snap who suggests I contact Adobe for the correct disc.  Please help.

    Fujitsu delivers only Adobe Acrobat for Windows, not Mac.
    http://www.fujitsu.com/global/services/computing/peripheral/scanners/product/ix500/

  • I've stuck with Entourage way too long. Now I don't dare install the Mavericks OS because all my Entourage files will go away. And my iMac won't open Mac Mail (probably because I've never opened it in the 5 - 6 years I've owned the Mac.) Any suggestions?

    I've stuck with Entourage way too long. Now I don't dare install the Mavericks OS because all my Entourage files will go away. And my iMac won't open Mac Mail (probably because I've never opened it in the 5 - 6 years I've owned the Mac.) Any suggestions?

    If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
    If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
    As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
    If there are specific tasks you need help with:
    http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
    Is a good resource.
    Peter

  • I have a new Imac with OS Lion.  When i use the apple migration tool to transfer from my PC to the Mac, it runs for two hours or so exchanging my pictures and address book, but when completed, I cannot locate anything on the Mac!  Any suggestions?

    I have a new IMAC with lion.  When I use the migration tool from my PC to the new Mac, it takes about 2 hours to transfer my photos and address book, etc.  However, when completed, I cannot locate any of the transfered material on the Mac!  Any suggestions?

    You have posted to the older PPC iMac forum.  You need to poster to a newer iMac forum.
    I suggest posting here:
    https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?tagSet=1382
    Complete list:
    https://discussions.apple.com/docs/DOC-2463
    Try double clicking on the harddrive icon on your desktop
    You should get something like this.
    On the left pane is a list of common places.
    All the user data is in the /Users folder. 
    See the magnifying glass on the upper left of the screen.  This is spotlight.  Type in a file name.
    Robert

  • When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

    When I try to download OS 10.5.6 from 10.4.11 I get 'software cannot be installed, I havemore than 1GB RAM, enough Hard Drive and a intel core processor. The OS 10.5.6 software is from my newer Mac ibook, any suggestions?

    Hi Tommy,
    Using install discs created for another computer is the problem. I suggest you get a stand alone install disc for Leopard and give that a try. I know it's a bummer since you have a perfectly good install disc but you can't take an install disc from a new computer and use it to update an older computer. As a matter of fact you would have problems using your install disc on the same type of computer if it didn't have the same build number. In the old days of Power Macs that wasn't an issue. You could take an install disc for one computer and update every Mac you owned. Sorry.

  • I'm new to Macbook Pro, and never imagined I would have problems saving bookmarks when I switched to Mac.  Any suggestions with this issue?  And has Apple come up with a permanent fix?

    I'm new to Macbook Pro, and never imagined I would have problems saving bookmarks when I switched to Mac.  Any suggestions with this issue?  I have Safari 6.0.4, and has Apple come up with a permanent fix?

    Triple-click the line below to select it:
    ~/Library/Safari/Bookmarks.plist
    Right-click or control-click the highlighted line and select
    Services ▹ Show Info
    from the contextual menu.* An Info dialog should open.
    Does the dialog show "You can read and write" in the Sharing & Permissions section?
    In the General section, is the box labeled Locked checked?
    What is the Modified date?
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

  • My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

    My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

    You need to reinstall OS X:
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Friend suggested I use Airport Express to extend my network to fix dead spots, should I just plan on replacing existing Netgear and buy two AXn's?

    I have a few dead spots around the house and I am seeking a good solution without pulling ethernet cable.  Reading this community it would seem best if going with Airport Express solution to replace my Netgear and pick up a couple of AXn's. Or perhaps Airport Extreme for base at cable model and AXn for extension?
    I had assumed I could just configure one AXn and put it in the dead zone, but reading configuring roaming network indicates you need two. I was planning on adding Apple TV in extended zone does this change anything?

    There are a number of possibilities of using multiple AirPorts to extend the wireless range of your network without using wires. Please check out this Apple Support article for more details.
    Since your goal is to use wireless connections between routers, you will need two or more AirPort to accomplish this. Unfortunately, extending the Netgear by wireless will not work due to WDS compatibility issues between router manufacturers.

  • I have a airport base station, will it work with netgear and linksys cards?

    So I am at a hous ethat is using a low end netgear router to wirlessly serve about 4 computers. I am the only Mac in the house and suggested they a Airport Base, will their linksys and netgear wireless cards work with the airport Base or should they just upgrade to a high end linksys router?

    Hi Chris:
    Yes, the AEBS is compatable with any 802.11 B/G cards including Netgear and Linksys cards.
    I've used many of the wireless routers that are available (Netgear and Linksys) and recently upgraded to an AEBS. I've found you really get what you pay for. I've had little problems with the AEBS and cross compatiability.
    I hope this helps!

  • Firefox has suddenly gone wrong. I was successfully running both Firefox and Internet Explorer 8 on Windows 7. I auto-accept upgrades including the most recent Firefox upgrade and the suggested upgrade to Adobe Flash 10.1. But after this, Firefox stopped

    Firefox has suddenly gone wrong. I was successfully running both Firefox and Internet Explorer 8 on Windows 7. My laptop is new and has plenty of RAM and HDD. I auto-accept upgrades including the most recent Firefox upgrade and the suggested upgrade to Adobe Flash 10.1. But after this, Firefox stopped working and does not work when I re-load Firefox 3.6. Also IE8 now works very slowly and does not locate major websites like Microsoft without a 'can't find the website message' and having to pressing Return a second time. When I do get to the Mozilla website and click on the button to try to download Firefox 3.6.6, I get this message "Oops! Internet Explorer could not find mozilla3.snt.utwente.nl". Can you help with what has gone wrong? As it stands, I can't use Firefox at all. Note: because Firefox did not work after the upgrade, I've downloaded the IE8 version of the Adobe Flash 10.1. What I really want is to be able to use both Firefox and IE8. But is this possible if they use different versions of Adobe Flash?
    == This happened ==
    Every time Firefox opened
    == About 2-3 days ago ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C)

    I have been having the same problem as the original poster. After upgrading to Ffx 3.6.6, the program asks you to upgrade to Flash Player Plugin 10.1. I download and installed 10.1 only to find videos weren't loading.
    In my case, the problem is the previous installation of Flash Player (9.0.47) was somehow messing things up. To fix this, because I already had Flash plugin 10.1 installed I had to uninstall 10.1 using the uninstaller from adobe and then manually remove any files related the old flash player plugin 9.0.47
    Here is a run-down of my process:
    0. To check if you have a previous installation of the Flash Plugin lurking around, in Firefox go to Tools -> Add-ons -> Plugins (tab). At this point you may seen both Flash plugins.
    1. Proceed to uninstall Flash Plugin 10.1. Adobe provides an uninstaller here: http://kb2.adobe.com/cps/141/tn_14157.html
    ( you have to make sure you have nothing running when you execute the installer).
    2. On my Mac (sorry I don't know what it is in Windows) I searched the hard drive for any files/folders with "Shockwave". I found a folder called "Shockwave 10". It wasn't removed by Adobe's uninstaller. For safety I deleted it and then emptied the trash.
    3. I then went to My HD -> Library -> Internet Plugins.
    Remove the file and folder named "Flash player.old"
    4. Restarted; ran the Adobe Flash Player 10.1 installer. Restarted again.
    5. Opened up ffx and double checked the plugins list (see step 1). Version 10.1 is installed and available. Went to problem sites to test it out and Success!
    Hope this helps.

  • Tried to open my old MacBook.  Couldn't remember password.  Followed suggestion to reinstall hardware.  Now startup disk is stuck in computer and it won't turn on.  I keep getting a message saying I need to restart the computer.  Any ideas?

    Tried to open my old MacBook.  Couldn't remember password.  Followed suggestion to reinstall hardware.  Now startup disk is stuck in computer and it won't turn on.  I keep getting a message saying I need to restart the computer.  When I hold down power button, I get the same message over and over.  Any ideas?

    Hello m.goo, and a warm welcome to the forums!
    To eject the Disc, hold the Mouse button down, (or what passes for it on a Laptop), while powering up, if you also hold the Option key down at the same time it should eject & give you a chance to insert your install disc & wait for it to shw as a Boot option.
    "Try Disk Utility
    1. Insert the Tiger Mac OS X Install disc , then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, *you must select your language first.)*
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    Then Safe Boot , (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.
    If it appears to be time for An Archive & Install, which gives you a new OS, but can preserve all your files, APPs, pics, music, settings, etc., as long as you have plenty of free disk space...
    http://docs.info.apple.com/article.html?artnum=107120
    Be sure to use Preserve Users & Settings.
    To check if AppleCare applies, AppleCare Products Overview...
    http://www.apple.com/support/applecare/overview/

  • I Killed Quick time (going to reinstall OSX and need ac3codec for mac)

    Hi,
    I killed my quick time. I have a video file I want to play (a project I'm working on with others.) anyway, it has 5.1 audio. The video plays, but no audio. I put the file on the XP and still no audio. I played it on Divx player. It says I'm missing Tag 8192.
    So after a quick Google, i get ac3codec for the XP, install... and i get the audio on the XP with the video.
    Off to find the codec for the mac...I found a file, i forget where i got it, placed it in the /libary/qucktime. and none of my .avi files will play any more, just a white screen. my .mov files seem to work fine. I remove the codec, and QT is still busted.
    In reading the fourms here, it seems Quicktime is part of OSX, so there is no real, uninstall...reinstall thing, is that correct? Unless there is another suggestion, I plan on reinstalling OSX tonight. This should restore QT.
    Also, is there a ac3codec type thing for the mac?

    Ok, i'm getting really bent. I don't get how these played before and now they don't. I'm still not getting it to work.
    Here is the movie format: XVID, 608 x 272, Unknown
    I went here to get a codec: http://www.xvidmovies.com/mac/
    i down loaded the codec for OSX
    I end up with a file called: XVIDDelegate and i put in in the root of the HD\Libary\QuickTime.
    Still does not play.
    there is an instruction file.
    "First you need DivX 5 (http://www.divx.com/divx/mac/). Then, if you are
    on MacOS X, drop "XVIDDelegate.component" into /Library/QuickTime, or if
    you are on MacOS 9, drop "XVIDDelegatePPC" into your Extensions folder
    and restart."
    So i go to dvix.com, and it seems i have to pay $20. I'm really confused, maybe its just frustration blinding me. Most of my avi files played, now they don't.
    Thoughts?

  • Hello. I have an iphone5 and I use it for a hotspot for mylaptop and printer. Does any one know a device that will extend its range? I have tried a Netgear and Belkin range extenders without any luck. Thank you!

    Hello. I have an iphone5 and I use it for a hotspot for mylaptop and printer. Does any one know a device that will extend its range? I have tried a Netgear and Belkin range extenders without any luck. The Belkin was closest to working. IT could find my iphone but when it create a new network, both the laptop and printer could not find the new extended network. Thank you!

    Hi - you can do what you want to do with AirPlay from your iPhone - but unfortunately it is not as easy as the people in the Apple store told you - your first problem is that you have a non Apple router - you cannot extend a non Apple router wirelessly with the Express - you can only join the network and connect an ethernet device to it - you can however connect via ethernet and have it create a wireless network of its' own - you can set this up from your iPhone or the XP - but this is a complicated setup and would involve many different discussion areas of this forum - therefore I would suggest that you use your 90 days of support and consult directly with Apple to do this - go to this link - http://www.apple.com/support/contact/

  • I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2  icloud just

    I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
    icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

Maybe you are looking for

  • How use parameters on a html region for report query region

    Hi all. I have created a number of report regions which initially query some data. The requeriment now is to have a date range (initial and final) and use this range as a parameter for report queries. i created a new region containing these two date

  • Server 4.0.3 and PHP

    Hi, I use php in the creation of my websites. Unfortunately the default installation of php that server uses does not seem to have imap or pear and pear mail. I have used many 'solutions' but they all install a new copy of php that server refuses to

  • Banking Vendor Info not updated from HR Banking infotype

    Hi Gurus, I have an issue  and I can't quite for sure know  how to solve it. My HR team are able to change the banking info of the vendors/employees( employees are also treated as vendors) ....  When we run a report or job  for employee's direct depo

  • 'Gift this app' - no show

    Purchased an app under 'Gift this app'. Receipt rec'd but recipient never received the app. Any troubleshooting direction?

  • TLS vs. MLS

    TLS vs. MLS: transport level security versus message level security Hello everyone, I've been busy configuring HTTPS and message security in my PI landscape but there are some points I'm not sure about. What are the differences between TLS and MLS? B