Netgear calls to landlines and mobiles

I am new to this forum and found it difficult to search. I have been a Skype user for many years and now it will not work for me. Two problems so far:
1. I cannot access or view my account although it is shown as in credit. The Skype application just shuts down.
2. I can no longer make successful calls using my Netgear handset. The recipient phone dials but when it answers there is no connection.
3. I am not set up to make calls on my computer so cannot test this.
What am I doing wrong? I have a suspicion that microsoft have ruined a perfectly good system am my immediate reaction is to give up on skype!
Help anyone? Call me perhaps by skype "vicyouel"
Vic

First
You say you can not acces your account on PC?
If so raise a ticket for help.
If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

Similar Messages

  • Unable to call on landline and mobile phones

    I am facing problem to use my calling service through skype. (to landline and mobile phones). a massage showed on my home page that is as follows....  you are currently restricted from purchasing services or reedimming vouchers. please cantact costomer support to review your account status.  sir please help me out for this problems...

    Please its urgent

  • Subscription rates for calls to landlines and mobi...

    Only one rate is shown in the details for a limited subscription for calls to landlines and mobiles.  Is the same rate applied for both within the subscription or are two different rates applied?

    First
    You say you can not acces your account on PC?
    If so raise a ticket for help.
    If no joy in 4 days contact a moderator or Staff here (Claudius will help you)

  • Calling landlines and mobiles in Australia from ov...

    Hi,
    I intend to get a Skype number for use when I leave Australia for overseas for 9 months.
    I look at the "Premium" service but it does not show calling back to Australia to a mobile!
    What I want to do is call landlines and mobiles in Australia from overseas and for Australian contacts to call me on a Skype number.
    I already use Skype credit and expect that in addition to the bulk of the calls back to Australia I will need to call other countries (bookings etc)What do I do?
    If Skype number with a premium subscription does not allow calls to mobiles then would I need a Skype number (subscription) AND Skype credit?
    Cheers,
    Roger

     Please contact customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Cabbit use skype credit to dial landline and mobile

    I have been using Skype for over 10 years, and work internationally, so it really comes in handy for me , escept when I have poor WIFI,,,, I use it on desktop and my Iphone,,,, This week my account was suspended for suspicious activity and I was forced to submit information to reactivate and change my password,,, now that I went through all that, I still cannot dial landline and mobile phones although I have 35$ credit showing on my account,,,I have not been told why the account was suspended in the frst place,,, and now I am travelling and cannot even use it ,,,, I am very dissappointed at the process and difficulty to contact anyone who can reactivate my service... Any other service that suspects suspicious activity would simply inform me by my known email,, and resent verification link to the email to initiate a reset,,, but instead,, microsoft goes through an extended automated process, while the customer is forced to sit and wait,, then doesnt even know in the end why the problem started in the first place,,, I am slowly migrating away from microsoft,, and this is just another reason why,,,,

    You should be able to change payment method to Skype Credit.
    Try this first:
    1) Go https://secure.skype.com/account/call-phones/packa​ges
    2) Open your subscription Settings
    3) Click on Change payment method
    4) Add another payment method -> Skype Credit
    Once you have done this it should look something like this:
    If these steps don't work for you then please contact customer service for further troubleshooting: https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Have paid subscription for both landline and mobil...

    Hi,
    I have made my subscription to use both landline and mobile but I am unable to place calls to mobile.
    Please change my last order to enable me use both landline and mobiles.
    Regards,

    mhamed_mtl wrote:
    I have made my subscription to use both landline and mobile but I am unable to place calls to mobile.
    You have Morocco 60 min to landlines which only covers calls to landlines and this is why your calls are not going through to mobiles.
    Your can check this from your order history: https://secure.skype.com/account/purchase/history/orders
    Now, if you need to switch it then please request a refund from Skype Customer Service and purchase a new one that includes calls to mobile phones.
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Cannot make calls to landlines and cell phones.

    I just bought a subscription for 1 month with skype. I have try to make several calls already and have not been able to connect. Skype starts to call and then it comes up with the message that you have to have skype credit or a subscription. What can I do?

    grandebiff wrote:
    I cannot make phone calls to landlines or cell phones and get connected. It appears to be working but is actually not connecting. I have no problems receiving phones calls. I have had this problem for about 10 days. I use FireFox for my browser. I have checked my privacy settings. Any ideas.
    Do you have Skype Credit, or a subscription, to cover calls to landlines or mobiles from your Skype account?  If not, then you won't be able to call telephones other than possibly toll-free numbers in a few countries.  Remember that a Skype Online Number only covers receiving calls.  It does not give you the capability to make calls to telephones.
    http://www.skype.com/intl/en/features/allfeatures/online-number
    I don't think your browser would be the problem here.  Check the Skype app on your computer, and your account (either through the app, or log into your account on the Skype web site). 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

  • Free World Subscription Landline and Mobile

    Hello
    I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
    Matt

    MattUK wrote:
    I have just signed up for a few month on world unlimited landline and mobile. Now i have signed up, it states i can only call landlines. Which is it, not an impressive start for someone wh wants to pay for a service.
    Hello Matt and welcome to the Skype Community.
    With your Unlimited World Subscription you can:
    Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
    Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • My two months old IPhone5(AT n T) not receiving calls (quite a few times) even though signals are good,Because sometimes people are calling my landline and asking Is your phone switched off ? In fact network also good at that time.Any fix ?

    My two months old IPhone5(AT n T) not receiving calls ( quite a few times - Till now it happened around 15-16 times) even though signals are good,Because sometimes people are calling my landline and asking me that  Is your phone switched off ? Infact network also good at that time.Not sure about the problem.
    I contacted AT n T also and explained about the problem, They suggested to monitor few more days...whether it is real network issue or not. But I am very sure it is NOT network issue because one day I was waiting for my brother at my office open parking space, And i called my brother whether he is ready at his place so that i can go and pick him, but he told it takes sometime...and he told, he will call in 15 mins, So i was at the same location (NOT even moved 1 inch also ), just sitting and listening music and after 30 mins, I called him back and asked Still not ready, then he replied he was trying me from last 15 mins and it is going to voice mail , I got similar complaint from others as well. Today also my cousin called my landline and asked Is your phone switched off ? because i was trying to reach you but it is going to voice message, I saw the signals at that time, Signal strength is very good. I think there is some problem in Iphone5 may be LTE or something.
    Taking phone to next levels is good, But it should NOT hamper it's basic phone functionality ( Make calls, receiving calls, Voice mail etc ). Please let me know if any fix for this.

    You say it started on yours after upgrading to iOS 8.  I've been on iOS 8.0 for quite some time and only recently did this issue spring up. 
    The one thing I haven't tried is downgrading it back to iOS 7 (which would be a shame, but if it's the only answer...)
    I'll get back to you once I've tried that. 

  • Just want landline and mobile numbers in my contacts on my 5s not emails

    I just want landline and mobile numbers in my contacts on my 5s not emails as I do not use email on my phone can't find an answer anywhere thanks

    How do you put Contacts on your phone, manually or via an online account (iCloud/Gmail etc)

  • Cant call landlines and mobiles.

    hello, every time I try and call a landline/mobile in my country/locally, it does not connect and comes up with "account blocked". does that mean my account is blocked? or the phone i am trying to connect to is blocked? I am able to make video skype calls to other peoples computers but unable to contact phones. please help me i am highly frustrated!

    Hi,
    Your account seems to have been partially blocked, I'm afraid.
    You need to contact Customer Service.
    https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service ?
    Hth 
    On ne regarde pas l'avenir dans un rétroviseur !
    IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
    Skype 7.8.391
    Logitech usb headset or Jabra 250 bt

  • US Unlimited plan to call landline and mobile is n...

    I have purchased a monthly subscription to call US landlines but when I type the US numbers that I want to call, the "call button" is not enabled. I have checked the format and it is correct; (including international dialing code).
    I am currently in New Zealand and want to call US regularly. I paid for my subscription using a US debit card and gave my US address. It is still active. Is my location really affects my subscription? I bought it before I moved to New Zealand. Please help me. 

    I'm confused as well because the subscription plan descriptions are not clear. I was under the impression that buying a subscription (such as per month unlimited United States, for $2.99) meant that one did not pay per minute for calls. What is one getting for the subscription fee if one has to pay for calls separately?

  • Combination of unlimited calls to landlines and 60...

    Hi, I have two subscriptions on my sky account: unlimited calls to landlines to italy and 60 minutes to cell and landlines to italy. Unfortunately if I call to landlines my skype account uses a 60 minutes subscriptions and I found me in a situation that I have no free minutes and I cant call cell phones. Is there any possibility how to manage this two subscriptions and call with unlimited calls when I want to call landline and to use another subscription if I need to call cell phones? Thank in advance. Andrea

    Hi meg8!
    Our subscriptions are set to automatically renew everytime they are about to expire. If you only want your subscription for 1 month and do not want it to renew automatically, you can cancel your subscription by following the steps below:
    1. Sign in to your account here: https://secure.skype.com/account
    2. In the Account details section, click Subscriptions.
    3. Click Settings next to the subscription you would like to cancel, then click Cancel subscription.
    Once your subscription has been canceled, it will still run until it's expiry date. Please refer to the private message I sent regarding the expiration date of your subscription. You can find the link to your mailbox on the top right of the community
    Also you may notice that the charge for automatic renewal of your subscription is taken 3 days before your subscription expires. This is to ensure that your subscription renews without any problems. And in case there is any problem with your payment, you still have 3 days to correct it.
    Hope this helps.
    Did my reply answer your question? Mark it as a solution to help others, Thanks.

  • Free calls to US landlines and mobiles from India

    I want to know if this offer period has expired. I read in a post somewhere that this offer was open till Mar 1, 2015. However, it still seems to be active on the Skype website. Is the offer period extended? If so, till when?

    AshIndiGo wrote:
    Is the offer period extended?
    Hello and welcome to the Skype Community.
    We can confirm that this promotion has been extended.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Can I make skype calls to landlines or mobile numb...

    I recently subscribed to a free 30 day trial and I do not see the Bahamas listed as one of the places that can be called. Is the Bahamas a location that is included in this trial?

    Currently Unlimited World subscription doesn't include Bahamas:
    www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
    If you wish to call Bahamas then you can subscribe here:
    www.skype.com/intl/en-us/prices/pay-monthly/#BS
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Maybe you are looking for

  • My ipod nano (5th gen) will not show up in my computer or in itunes, what shall i do?

    when i plug my ipod nano (5th gen) into my windows 7 laptop it makes the noise to say that it has connected with teh usb port but does not show up in my computer or itunes? i dont know what to do but have already tried the troubleshooting guide on yo

  • How can I use different iTunes accounts on one iPad?

    How can I use different iTunes accounts on one iPad?

  • ITunes Unchecks Manually Manage Music and Videos.

    Everytime I connect my iPhone 4 to my computer and open up iTunes, the "manually manage music and videos" option becomes unchecked so that I cannot add or delete any music from my iPhone.  When I check "manually manage music and videos" again, of cou

  • Iphone 5 screen gone black

    Woke up this morning and my iphone screen is completely black but its still responsive, i can still answer calls and all. I have a bad feeling im going to have to replace the phone completely, is there a way to back up all my info to my icloud accoun

  • Two elements in Table CellEditor

    Whether it is possible in the table (CellEditor) to insert a sheaf of elements? For example Caption and TextEdit? It is necessary for a news line. Can there is other way of visualization. I shall be glad to your offers!