Netgear DG834G and HP Photosmart 6520

Hello,
I've just bought HP Printer Photosmart 6520 .
I can marvelously print through USB, but when I try to use Wifi, it doesn't work.
Wifi configuration seems to be good from the printer : an IP is set correctly on my local
network (Netgear DG834G router)
But from any PC , I cannot ping and obviously print on the Wifi IP address of the printer.
Is there any specific setup to do on the router , in order to use printer wirelessly ?

Hi there , Welcome to the HP Community I noticed your posts and wanted to reach out to you! After checking the drivers and downloads webpage to see the available drivers for your Photosmart 6520, there is currently no Windows 10 drives available for your printer. I will include the link below for you to check up on the drivers available.HP Photosmart 6520 e-All-in-One Printer As for your second post, I am unclear of what exactly you are trying to do with the printer setup. Please let me know more detail about what you are looking for. Enjoy your Monday! Say "thanks" for the reply by clicking the thumbs up below!

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I encountered this same problem on my Intel Mac when I did the upgrade to 10.4.9. My Netgear router worked fine before the upgrade. I haven't seen anyone with this problem on a G4 before, but there have been lots of reports of problems with Intels. Are you really running 10.4.1 as it says in your footer?
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Netgear DG834G and time capsule

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Message was edited by: tago

Yes, this can be accomplished and it is known as a "dual-band" network. You can set it up by either having the Netgear or Time Capsule (TC) directly connected to your modem. As an example, I will assume that you will have the Netgear connected to the modem. In this case, you will connect the TC directly to one of the available LAN ports on the Netgear using an Ethernet cable and connect this cable to the TC's WAN port. The TC will need to be reconfigured as a bridge to allow the Netgear to provide both NAT & DHCP services for both routers' clients.
You will then give each wireless network a unique Network Name/SSID and configure both to operate in different radio modes. In this configuration, "n" clients would connect to the TC and "g" clients would connect to the Netgear.

Netgear DG834G and Airport Extreme ?

I've done a few searches and I just need this confirmed ...
I've got a Netgear DG834G Wireless Modem router and an Airport Extreme and would like to get them talking to each other - which I thought I did last night ! - so i can have the ADSL connection in one room shared out over wireless to the AE connected to a G4 via one of it's ethernet ports ...
I have read that the Airport Express and a Netgear device is not compatible with Apple's WDS - does that apply to the Extreme as well ?
Is that correct as when I checked the log on the airport it had made a connection with the netgear but I couldn't for the life of me organise a proper network between them !
Any suggestions appreciated...
I've been using the Airport for ages so not a real newbie... BUT... getting them to do what I want is proving an interesting project !
Mitch

Personally I wouldn't go for a USB adaptor as they are pretty ropey at best. You can get Wireless to Ethernet bridges that join an existing wireless network and provide an ethernet connection. They don't require WDS support as they pretend to be a client on the wireless network. Netgear even do one (allthough as you probably guessed I'm not a keen Netgear supporter).
The other possibility is if it is a G4 desktop that has PCI slots a Broadcom based PCI wireless card will be automatically recognised as an Airport Extreme card by OSX and can be picked up cheap on eBay.

Netgear DG834G and Airport Express

Hello,
Can anyone help me? I've just upgraded to a Netgear DG834g Wireless ADSL router. This is connected via ethernet to my G5, and my iBook and girlfriends Powerbook connect to it wirelessley.
Setting all this up took minutes. So far so good.
BUT, I cannot get this to talk to my Airport Express.
In the Netgear setup, I have added the AE to the 'Trusted' list (I used the MAC address on the side of the AE unit), but nothing will detect it.
I've tried using Airport Setup utility on both the iBook and the Powerbook but neither device can see it.
The amber light on the AE just flashes. I've even done a factory reset on it, but still no joy.
I've read through some posts on here and I can see that folks have managed to get these two devices talking to each other, but what I want to know is How? Have I missed something obvious?
Please help....
BTW, I'm using OS X 10.4.2 on all machines.
Many thanks

Panic over - the AE needed a hard reset, and re-configuring through Netgear set up, and AE setup utility.
All working fine now.

HP Photosmart 6520 - shows offline and has stopped rotating printing for short-edge binding

I have suddenly had some issues with my HP Photosmart 6520 printer. I use a wireless connection with my Macbook Pro (OSX 10.9.5)
First problem is that the printer icon in the dock has recently shown to be offline/not connected. The printer would print pages of documents in the computer (Open Office stuff) but would not print material direct from a web browser. Now (a few days later) it showed to be offline and wouldn't print anything.
I should point out that the printer device list in System Preferences shows two different entries: one is "HP Photosmart series 6520" (listed as offline) - and the second is "Photosmart 6520 series (FDA82D)" (listed as idle).
The first ("HP Photosmart series 6520") had been ticked as the default printer. I then ticked "Photosmart 6520 series (FDA82D)" to change the default printer.
Then I noticed, when I used the Print command for a document, that the printer list in the Print dialogue box showed that it had a tick against the "HP Photosmart series 6520" printer. When I changed this to the ("Photosmart 6520 series (FDA82D)" printer, the machine printed my document. But the next time I opened the print command, the tick was once again next to the "HP Photosmart series 6520" printer.
The printers listed in the Print dialogue box have small icons to their left. The "HP Photosmart series 6520" has a wavy line inside a circle and the "Photosmart 6520 series (FDA82D)" has an exclamation mark inside a triangle.
The second problem is that the printer is no longer rotating the second page when I am printing two-sided and choose "short edge binding" in layout. It now prints out exactly the same as when "long edge binding" is selected (default). The result is that the second page is printed upside down in relation to the first page. This problem has never previously occurred.
So far I have tried paracetamol and scotch but neither seems to solve these problems. Not sure if I should try them together!
Sorry this is so long-winded - I'm trying to include as much detail as possible to make it all clear from the start.

Hello lenc48,
Welcome to the HP Forums.
I see that you are having a few issues when it comes to printing from your mac as well as some two sided printing issues.
I do have a some suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please remove the usb cable (if using wireless, disregard this step) from the printer and from the Mac and leave it disconnected until further notice.
Please click on the first link that will give you instructions on Uninstalling the Printer Software.
Once the software has been removed, please disable any anti virus protection that you may have on the Mac.
The next step we are going to take is downloading the HP Photosmart 6520 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks.
The installation will prompt you when to connect the usb cable (You will see a prompt for a wireless connection as well if that is the connection type you would like to use) so please do not connect the cable until prompted to do so.
If you are still having issues, feel free to write me back or you can contact HP Total care direct. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Grinding noises and frequent jams in HP Photosmart 6520

A piece of paper tore in the printer the other day and required a bit of tugging to get both pieces out. Since then, the printer has made grinding noises as it prints and every 2nd or 3rd piece of paper jams. And ALL pieces of paper have a notch or small rip at the same point after going through the printer. I checked under the printer and it's at the spot where a small stick of plastic teeth contacts the paper. I think this piece isn't moving at the right time (I can tell it's on a spring), causing the paper to catch on it as it gets pulled up into the machine. The standard "Paper Jam" routine isn't helping. Anyone have advice for this kind of problem? BTW, the printer prints photos just fine. It's a problem with paper feeding out of the tray. I've also been having frequent network problems with this printer for about a month, but I assume those are unrelated...

Hi , and welcome to the HP Forums! I understand you're getting jams, alongside some grinding noises. I would like to help! I would recommend removing the ink cartridges from the printer, and perform a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar. I would also recommend the steps in the following documents: A 'Paper Jam' Error Displays on the HP Deskjet Ink Advantage 6520 e-All-in-One and HP Photosmart 6520 e-All-in-One Printer Series A 'Carriage Jam' Message Displays for HP Deskjet Ink Advantage 6520 e-All-in-One and HP Photosmart 6520 e-All-in-One Printer Series Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

I cannot print on a 6x8 envelope. HP Photosmart 6520

I have tried changing the printer settings but 6x8 is not listed as an option. I have tried other settings but keep getting a message on my printer that there is a paper mismatch and it will not work. Please help before I toss this printer out a window! Thank you for any advice.
This question was solved.
View Solution.

Hi janierose and welcome to the HP Forum,
I understand that you are trying to print 6X8 envelopes and are getting a paper mismatch message. If you have a Mac operating system you can create a custom size. But if you have a Windows operating system that size is not supported.
Support Envelope sizes from HP Deskjet Ink Advantage 6520 e-All-in-One and HP Photosmart 6520 e-All-in-One Printer Series Printe....
The following table contains a list of supported envelope sizes.
Envelope type
Envelope size
US No.10
105 x 241 mm (4.12 x 9.5 in)
Card Envelope
111 x 152 mm (4.4 x 6 in)
DL
110 x 220 mm (4.33 x 8.66 in)
C5
162 x 229 mm (6.38 x 9.02 in)
C6
114 x 162 mm (4.49 x 6.38 in)
Japanese Envelope Chou #3
119.9 x 235.2 mm (4.72 x 9.26 in)
Japanese Envelope Chou #4
90 x 205 mm (3.5 x 8.1 in)
A2
111 x 146 mm (4.37 x 5.75 in)
Monarch
98 x 190 mm (3.87 x 7.5 in)
6 3/4
92 x 165 mm (3.62 x 6.5 in)
I hope this information helps.
Thank you,
I worked on behalf of HP.

HP PhotoSmart 6520, Printer offline, Wireless printing from Windows 8.1 and others

My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
Problem is this:
1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
Things we have tried:
1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
6) Enable/Disable other settings through the web and restart the printer. (No help.)
7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
None of the other devices suffer from dropped access to the WiFi and Internet.
Suggestions?
I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
Thanks!
P.S. Other things tried:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
1) When online, generating report, reports online
2) When offline, report reports that it is still associated with access point
3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
5) There is only one accesspoint with the name it associates with.
6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
7) No wireless extender is being used.
8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?

Hi @TheSynAck,
I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
HP Wireless Printers - Printing with HP Wireless Direct
I hope this gives you a better understanding of the intermittent connection issues.
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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How to print in black and white only on hp photosmart 6520

Cannot find a place to select print in black and white only on my HP Photosmart 6520 printer.
It prints color just fine, but sometimes I do not want to use my color cartridges. I selected B&W instead of gray scale, but cannot stop the color printing.
Thanks

Hi,
Please try (for Windows):
Double click printer icon on desktop,
Clich Set Preferences
Click Advanced
Under Grayscale, select Black ink only
Click Ok/Apply ..
Please note: the printer still need color inks during warming up process.
Regards.
BH
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I want to print in black and white only on my hp photosmart 6520

photosmart 6520 windows 7 how do I set this so it only prints in black and white not in color at all times .
This question was solved.
View Solution.

Of course, I was forgetting to click on the apply button to set the change before ok. THANK YOU very much

HP Photosmart 6520 Server Connection Error: -1: Apps don't work and Scan to email doesn't work

My HP PhotoSmart 6520 has a persistent error to connect to the server and therefore Apps and Scan to email doesn't work.
I have manually set DNS to 8.8.8.8 / 8.8.4.4, I have installed latest driver on my Macbook pro, I have updated firmware, but still not working. Weird is also that in my ePrintCenter, the Apps I see there are not in line with thos visible on the printer.
Detail is that I have set up the printer on a Windows PC but recently changed to Mac.
Printing, scan to Computer all works fine.
Help! I have read a lot on forums but so far no solution for me!

Hi Jack6520,
Welcome to the HP Support Forums. I see that you are unable to connect to the apps and use the scan to email feature of your Photosmart 6520 printer due to a server connection error.
First off, thank you for the very detailed information, I really appreciate it.
To better assist you, would you please provide some additional information:
When you set the manual DNS servers, did you also set a manual IP address for the printer?
Have you changed routers or internet service providers recently? Have you updated the firmware on the router? If you have an ISP-provided router, do you know if they pushed out a firmware update?
Have you recently installed any new anti-virus/malware software? If so it may have blocked the ports the printer uses to communicate. I’ve included a post by VisionAiry titled “Check the Anti-Virus for Blocked Ports and Timed Scans”.
Do you have a guest network setup? Please Print a Network Configuration page. It will let you know how many networks the printer sees. A guest network will have the same name as your network with a tag about it being the guest network.
Previously did you customize the printer’s ePrint email address? I’m asking this because I might ask you to disable then enable the web services. If we have to take this step you will lose the customized ePrint email address without any ability to get it back.
What version of Mac OS X are you using? whatsmyos.com
Are there any cables other than the power cable connected to the printer?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
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I work on behalf of HP

HT4356 I checked everything out and had no problem printing from IPAD/MINI using the HP Photosmart 6520 printer, but the next day, using same application, my HP did not show, but was looking for the AirPrint Printer, what am I doing wrong?

Using IPAD2, IPAD MINi, HP photosmartE6520 set up on wireless network. No problem printing from my devices, but the following day, it is looking for AirPrint printer, why?

Hello lenc48,
Welcome to the HP Forums.
I see that you are having a few issues when it comes to printing from your mac as well as some two sided printing issues.
I do have a some suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please remove the usb cable (if using wireless, disregard this step) from the printer and from the Mac and leave it disconnected until further notice.
Please click on the first link that will give you instructions on Uninstalling the Printer Software.
Once the software has been removed, please disable any anti virus protection that you may have on the Mac.
The next step we are going to take is downloading the HP Photosmart 6520 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks.
The installation will prompt you when to connect the usb cable (You will see a prompt for a wireless connection as well if that is the connection type you would like to use) so please do not connect the cable until prompted to do so.
If you are still having issues, feel free to write me back or you can contact HP Total care direct. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Photosmart 6520 and Mac OS X Yosemite: What utility should I install?

I uninstalled the utility for my Photosmart 6520 e All-in-One because it wasn't working with new Mac OS X Yosemite. In hindsight, I wish I had just used the Apple Upgrade, but I didn't know about it. I tried installing the utility for Mac 10.10 Maverick (I think that's what it's called), but am having no luck. My printer is on and it is not showing up to select in my printer queue. What should I do?
This question was solved.
View Solution.

Hi,
Please use the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

On windows8 how do I switch a photosmart 6520 printer between offline and online

on windows8 how do I switch a photosmart 6520 printer between offline and online

Hi 1jsl
I'd like to help you get the printer communicating with the computer. Please follow the instructions in the following document. This document addresses 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print as well as,
Printer won't print
Print jobs are stuck in the print queue (A log of print jobs waiting to print)
No response from the printer
Thanks for joining the HP Forums, I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Netgear DG834G and HP Photosmart 6520

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