Netgear WNR3500

Hi Guys,
I just got BT Infinity Option 2 on wednessday and ive been trying to use my Netgear WNR3500 Router with the connection and i cant for the life of me get it working
Let me start by asking, Is it possible to use this netgear router with BT infinity? If so does anyone know what i need to do
Thanks
Solved!
Go to Solution.

Hi Roger,
I have checked and can confirm my router supports PPPoE and ethernet WAN. I can successfully connect the router to the vdsl modem and the internet light on the router turns green after i enter the username and password into the router. This to me means its successfully connect to the BT network but when i try to go to any website, i get the following message.
You have been connected to this page due to one of the following reasons. You must now shut down your browser and Internet applications before attempting to reconnect.
The BTWholesale access circuit to your Service Provider is currently down.
Your service should be resumed soon.
Or
You are testing your local connection to BT using
‘bt_test_user@startup_domain’
Or
You are testing your connection to your Service Provider using ‘bt_test_user@domain’ where domain is your Service Provider domain name.
Or
Your Service Provider is currently unable to accept your connection request please wait until service is restored or contact your Service Provider for further information.
Or
You have attempted to access an invalid Service Provider domain.
Any ideas on how to sort this please?
Thanks

Similar Messages

How do I set up a Netgear WNR3500 as wireless extender with the Airport Extreme as my main router?

I just got the Airport Extreme yesterday because the Netgear couldn't hold all the computers we had on it. Now the Apple router works great, except for it is downstairs in the basement because our home computer is ancient and only connects via ethernet cord. So the Wi-Fi upstairs is only one bar on my smart phone way in the corner far from the router. I did some research and found out that the Netgear WNR3500 can be used as a wireless extender. I want to hook it up on the main floor away from the Airport where the signal is strong so it will still get great connection but will be able to transmit that same great connection a little bit farther. I just want to know how to do that.
Thank You!

The Netgear WNR3500 has mixed reviews at best and their customer support is unformly regarded as poor.
Interesting how different people have different experiences - although I never needed their tech support, so I would not have an opinion on that, this wireless router was the absolute best router I've ever had. I had to stop using it because I changed ISP's and was forced to use their modem/router combination (nothing else will work with their new V-DSL service); however, I've kept the router in case I should need to use it as an extender (which I haven't). In any case, unlike D-Link, Belkin, or Link-Sys which would at most give me one bar in my livingroom and the signal would cut out intermittently (livingroom is 50 ft from study), the Netgear showed all the bars and was steady as a rock. Configuring it with MAC filtering on their website was much easier than my current one as well.

Connecting WRT54G to NETGEAR WNR3500

i wished to make my NETGEAR WNR3500 as a repeater to a motel-based router of LINKSYS WRT54G. I am based here at Roundup, Montana to do some business and i found out that the wireless signal is so low that i have intermittent connection. Since i have a BUFFALO WHR54GS router at home and it is now busted, i bought a netgear router/repeater to be used at my home.
Since I'm still here at the motel, I plan to use the router as a repeater for a while to boost the motel's signal. The owner of the motel give me a go signal to use my router as a repeater but when I'm going to ask the router's specs, he didn't let me modify anything on it or look up the specs.
anyway, since there is a linksys range expander product that is capable of (duh) expanding the wireless range of routers, i didn't bought one because it will be only used for my stay here in the roundup.
What I need help is what to setup with the netgear router as it has the repeater capability to enhance the range of the linksys router.
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Hope someone will help me on this problem. I posted this at the NETGEAR FORUMS also.

Get wireless client utility from boingo, and it should show you all details about wireless signls available.

How does HP 8500 connect to Netgear WNR3500 router?

I currently have an old HP printer connected (USB) to an Apple Airport for a one printer for our house. Can the 8500 connect to the Netgear router, directly to a cable modem, without a computer (like the Airport can)....or not?

Yes, you can. Depending on the model of 8500 (there are three), it can connect either with a wired (Ethernet) connection (all of them) or the two higher end ones can connect wirelessly.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Imac i7 unable to connect to router at 270mbs on DGN2000

Hello,
I have a Netgear DGN2000 router and i decided to switch the speed settings from 130Mbs to 270Mbs, but after doing so my imac was unable to connect. I tested my windows based laptop and that was working fine. I switched back to 130Mbs and it connected.
I've checked the Network utility and the Link speed is currently at 54Mbs (not even 130Mbs).
Airport is compatible with Draft N speed but why is my Imac not even connecting to the router when i select 270Mbs, any suggestions?
Many Thanks
S
Message was edited by: scottydoguk
Message was edited by: scottydoguk

Wireless connection speeds (or lack thereof) are a bit difficult to figure out; for instance: do you have anything else that is using the network which still only works with the earlier slower "g"? Usually the network will only work as fast as the slowest (weakest) link. How far is the iMac from the router and are there any obstacles in between (walls, ceilings, anything metal, appliances, etc). And, who is your ISP, how old are the cables they are using from their hub to your house, is there a splitter?
After almost 2 years of mediocre speeds with Comcast, it was finally determined that a) their cable from the box to the house was defective and replaced and b) they supplied a new splitter. At the same time, I replaced all the Cat5 cables with Cat6 and got a new router (Netgear WNR3500) and haven't had a problem since.

The (big) list of iPad WiFi Dropping Solutions

Here's a list I've compiled of multiple solutions on how to fix the iPad's dropping WiFi. If your iPad can't access the internet at all then this is not the list for you. If your iPad shows incorrect password when it is in fact the right password then some solutions here may work for you.
1. Move closer to your router
2. Turn WiFi off then on again.
3. Restart you router.
4. Update your router
5. Update your iPad.
6. Renew your lease by tapping Settings > WiFi, pressing the arrow next to your network name (SSID) and clicking Renew Lease.
7. Reset your Network Settings by going to Settings > General > Reset > Reset Network Setting. You will need to rejoin to your network once completed.
8. If you know your IP addresses, DNS address, Router address and Subnet mask then go to Settings > WiFi then click the arrow on your network, click 'Static' and manually enter your addresses. Do not worry about the Search Domains.
9. If no. 6 does not work then try changing the DNS address to an OpenDNS address (208.67.220.220 and 208.67.222.222)
10. Oddly, lowering your brightness setting may work (making it higher may also work). Also turning off auto-brightness may work.
11. Set your channel (on your router) to 11. It this does not work then try Auto.
12. Set the HTTP Proxy to 'Auto' (Settings > WiFi > (select your name) > Select Auto). If this solution does not work then set it back to Off.
13. Switch your Security setting (on your router) to WPA2 or Mixed WPA & WPA2. (This solution worked for me!)
14. If you see something like a "Key Timer", "Group Key Timer", "Group Update Time Value" or "Group Key Update Timer" in your router security settings then set it to 0. If you see something like "ARP" then set that to 0.
15. Try everything at http://support.apple.com/kb/HT4199
16. Try resetting your router (WARNING: You will have to reconfigure your router afterwards as it'll lose all its settings).
17. If all else fails, buy a new router (try an Apple AirPort Extreme/Express).
Another thing you could try is putting your iPad into a DMZ but I think that is not required.
This list will grow from time to time. If I've missed anything then please give me a heads up!
Message was edited by: Bo98 (added another solution (see no. 7))
Message was edited by: Bo98 (added solution - see no. 12)
Message was edited by: Bo98 - Updated No. 9 and 13 added No. 14 and 5
Message was edited by: Bo98 (added yet another solution - No. 1)

Buying a new router (item 17) worked for me. I finally bit the bullet and got me a half decent router I could afford. Netgear WNR3500 (?) ... I have set it to WPA2-PSK[AES] and everything else as default and my iPad seems to be happy with it.
I wouldn't recommend getting an airport extreme. apparently there is no web interface. Maybe you can control it and configure it through iTunes. Or maybe you just have to live with the ultimate wisdom of some code jockey at apple. Who knows.
I wasn't willing to take that chance after the infuriating experience with iPad.
For now, my iPad seems to like the new router (an un-expected purchase that I was forced to make). Will report back if there are problems with it.
Message was edited by: a.e.a.m : added encryption details.

Possible to select one of two wireless routers preferentially?

I have two routers in my home because the signal strength doesn't reach the whole house.
Often my laptop will connect to the more distant router with a weaker (slower) signal. Is there a way that I can configure my connection to prefer one router over another, or to choose the stronger signal?
Thanks.

Thanks for the help, and sorry for my delayed reply.
I have a cable modem connected to the WAN on a new Netgear WNR3500 in a downstairs room with a metal roof. I have a G5 and an old G4 connected to the WNR3500 LAN ports at 1Gb speeds. I have Macbook Pro that I used to connect to the LAN port on my old wired router so I could get maximum speeds for work teleconferencing. Now I connect it wirelessly for that since the WNR3500 is wireless-N, but I still use the hardwired 1Gb connection occasionally for large data transfers.
I also have a cable from a WNR3500 LAN port running upstairs to the WAN port on my old wireless router, a Netgear WNR314, which only supports wirless-G. My WNR3500 does not reach all parts of the upstairs and I already had the old router and cabling so I hooked it up to supplement the 3500. The 314 is set up to NOT provide DHCP hosting - all of the wireless connections through it are assigned ip addresses by the 3500 downstairs. I have a Powerbook G4 upstairs that is usually connected wirelessly to this router.
The problem is that if I bring the Macbook Pro upstairs, or the Powerbook G4 downstairs, they don't automatically switch to the nearer (and stronger and thereby faster) router but stay connected to the weaker signal. I think that means my setup is not supporting roaming. I haven't looked at the WNR314 settings in more detail yet, but I don't remember a specific 'bridged" mode. The two routers do have different SSIDs.
So, is it just that the 314 is too old to support bridging, or is it because the two are using different protocols and channels? E.g, if I set up the 3500 to use wireless-G would that allow them to switch automatically? Not that I want to do that, because I like the LAN transfers speeds I get with the wireless-N. I do understand that my cable modem is the bottleneck for web I/O.
For now, I can switch manually, which is not such a big deal, but if I'm in the middle of a transfer or teleconference, that gets cut off.
Message was edited by: Dennis Seitz

BT Infinity & Steaming via WMC and Xbox

Hi,
This seems to be a fairly well known issue but since upgrading to BT Infinity and getting the new Home Hub I am having problems streaming content to my pc via Xbox and Windows Media Centre. I basically have to reset the modem and HH everytime I turn the xbox on. I have assigned the xbox the same IP via homehub settings but that hasn't helped. I've tried forwarding the ports but get a conflict error in homehub settings despite it being the only configuration. From reading other posts it seems a problem with the new infinity homehub.
Has anyone found a solution to this? I think I'll just buy a Netgear WNR3500....
Paul

FIGURED IT OUT!!!!
This has taken me 2 days and finally I can relax!!!
I could set up WMC on the Xbox streaming from my PC with an ethernet cable no problem at all. Until I turn the Xbox Off and try to use it again later on it would lose it's connection. The only way I could use it again without going through the pain staking time of setting it all up again or to swap Ethernet cables on the back of the router... That wasn't convienient......
I had tried all the things under the sun, port forwarding, turning firewalls off, wireless connection, wired connection.....
after trying again for another 2 hours this afternoon, I sat back and thought about it...
What is the Protocol Called to Stream Media?
I wrote this into google and this came up - http://en.wikipedia.org/wiki/Real_Time_Streaming_Protocol
RTSP - Real Time Streaming Protocol
I then thought does The Hub Manager have this Protocol Under Application Settings, YES IT DOES!!
I applied it along with the Xbox Live Setting.....
I turned my router off for a minute, my xbox off and restarted my PC.....
The Anticipation that filled up in my body waiting to see if it worked was unbelivable!!!!
IT WORKED....... YES!!!!!
HANG ON A MINUTE! I Turned my XBOX OFF again and retried it, IT WORKED AGAIN HAS WORKED.....
Any Longer trying to figure this out might have made me return to Sky Broadband........
For A Guide to Add the settings to the Xbox Follow this: http://uk.answers.yahoo.com/question/index?qid=20091110130828AAOYFkK Once completed to it again with "RTSP" instead of "Xbox Live"
Hope this all works for you as it did for me as its sooooooo frustrating!!!!

Kaspersky Internet Security not detected by NM on Vista

Network Magic configuration:
Network Magic version: 5.5.9195.0-Pure2
Platform version: 11.2.99195.1
Internet connection: Cable (Comcast)
Modem: Arris TM502G
Router: Netgear WNR3500-V1 firmware: V1.0.29_8.0.29NA
Problem computers use both wired and wireless connections. The laptop is wireless via Intel PRO/Wireless 3945ABG at 36
mbps. The desktop is wired via Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) at 1000 mbps
O/S on both is Vista Home Premium SP2
Software firewall on both is Kaspersky Internet Security 2010 (v9.0.0.736)
On both of these Vista machines, NM says no Antivirus is installed and the firewall is Windows Firewall. On my XP machines, it detects the Kaspersky software.
Bill

Hi, NM has not been updated since your version of Kapersky was released, so NM does not know about it.
My Cisco Network Magic Configuration:
Router: D-Link WBR-2310 A1 FW:1.04, connected to Comcast High Speed Internet
Desktop, iMac: NM is on the Windows Partition, using Boot camp to access Windows, Windows 7 Pro 32-bit RTM, Broadcom Wireless N Card, McAfee Personal Firewall 2009,
Mac Partition of the iMac is using Mac OS X 10.6.1 Snow Leopard
Laptop: Windows XP Pro SP3, Intel PRO/Wireless 2200BG, McAfee Personal Firewall 2008
Please note that though I am a beta tester for Network Magic, I am not a employee of Linksys/Cisco and am volunteering my time here to help other NM users.

Wpa-psk troubles

Hello everyone, i'm having troubles connecting to a netgear wpa-psk network. I know that the network name and password are correct but which ever network type i choose wpa/wpa2 personal or enterprise it does not work. i am running 10.5.3 and the router is just the other side of the room. Suggestions would be great. Thankyou

I've seen similar problems using Airport to connect with my Netgear WNR3500 router. Basically, the only encryption option that works is WEP, which is no good for my printer! I've tried WPA Personal & WPA2 Personal and neither works even though my printer is connecting just fine with WPA2.
I suspect Airport has issues with WPA/WPA2 and there appear to be no new fixes released for OS 10.4.11 on the Powerbook G4. The only way to get WPA/WPA2 to work with this Powerbook is to get another wireless NIC.
Any suggestions would be welcome.
Thanks

Do Not Wish To Use BT's Home Hub 4 After Infinity ...

Hi
I am due to have BT Infinity 2 installed next Thursday 1st August and want to prepare as fully as I can in readiness for the visit.
Right now I am with Sky Unlimited Broadband getting 13.5 down and 0.7 up. I am promised at least 58 down and 17 up - we will see My Sky Router currently operates in "Modem only mode" and feeds my own router, a Netgear WNR3500 which serves my house well for both ethernet and wifi.
What I require from the Engineer's visit is for him to do whatever he has to with the "Master Socket", and swap the BT Modem for the Sky one and continue to utilise the WNR3500. i.e. I'd rather not use the Home Hub 4 router if at all possible. The Home Hub only has 1 gigabit ethernet outlet whereas my Netgear router has all 4 sockets enabled for gigabit lan. Indeed I have a further 4-port gigabit switch linked into the Netgear for other device useage.
So can a simple swap of the modems suffice?
Will the engineer need to tinker with the Netgear's settings - if so what will he need to do please?
I don't want the Netgear router's settings disturbed if it can be helped as they have been set up with many devices (ethernet and wifi) in mind and I seriously do not want to have to mess with them post Infinity 2.
Can anyone shed some light please on whether this will be possible (I believe it can) with some details as to the settings that need to be made to the Netgear router for it to operate alongside the Infinity 2 modem please.
Many thanks in anticipation of advice
roz

Hi all - thanks for your replies.
Yes I am fully aware that it is a 2-box installation and that the BT Engineer will fetch an Openreach modem with him this Thursday to swap with the Sky one.
I am just concerned that with 2 x media players, 1 TV, 2 Blu ray players, a PS3, 2 x servers, 3 x mobile phones as well as 2 x desktops, 1 x Sky box and 4 laptops in our household, all networked either by ethernet or wireless, that any tinkering with my existing router or network settings, could knock one or some of these devices out.
I agree that maybe it could be best for the engineer to install the HH4 in the first instance - indeed I would like to see if the wireless coverage is better than my Netgear Router's. To be fair to the HH4, the only thing making me want to stick with the Netgear is that the HH4, like most modems supplied by internet providers, is not fully equipped with 4 x Gigabit Ethernet ports. My Netgear provides Gigabit Ethernet to 3 separate rooms, all Cat-6 cabled and when Streaming High Definition - lets say a Blu ray image 3D with DTS HD Master Audio it is imperitive that I have Gigabit Lan ports. There is a debate as to whether T/100 ports will suffice - the maximum bandwidth I have noticed playing anything is around 85mbps, which in theory, should work with T/100 ports but I think I will feel easier with Gigabit ones.
It will be cool to try out the HH4 though as I have heard good things regarding it's wireless coverage. Our house is large and in one upstairs room wifi is "hit and miss" - if for example you get a connection that is good but it can easily disconnect - extremly frustrating when watching catchup TV! I have tried with a "Wireless Extender" but this cuts down the speed. That said with a possible 58mbps on tap with Infinity, the Extender's ovehead will still leave a sizable speed.
So in summary as long as the Engineer doesn't tinker with my PC's settings - but I believe BT state I must make my PC available (what for?) - then I am cool with the initial installation of the HH4.
Problem is I cannot make the visit this Thursday as I am working, so my daughter needs to be taught a few things so she can understand the Engineer and relay back to me. I have to tidy things up too lol! The floor of my study where everything will be, including the existing and new master socket, is a right mess so I will start tidying up later.
So finally please assure me that my network will not be affected in any way and when I disconnect the HH4 and substitute the Netgear Router, all I need to do is amend my router's Basic Settings to provide a Username/password login as mentioned above and to switch to "OTHER" (Internet Type), which will place the Netgear in a position to accept a PPPoE signal from the modem.
If I have missed anything please let me know.
Thanks again for taking the time and interest in reading this thread.
roz

Is Time Capsule Secure?

I have a 1T Time Capsule and love it. It works just as advertised. But I have what is likely a rookie question. Since my cable modem is plugged directly into the time capsule, can others reach that drive over the internet? OS X has a firewall, I know, but it would seem to me that the time capsule is 'upstream' of my laptop; that the drive in the time capsule is on the other side of the firewall.
Please lay my mind to rest: there is some security to keep outsiders out of my backup data. Right?

All,
I agree that "No one asked for it..." isn't a very compelling reason and that the average or even above average user isn't going know what SPI is or why they would want or need it. Someone in a NetGear forum did point out however that, unless you’re running commercial websites from your location behind this router, you probably don’t need SPI, which is used to defeat DOS attacks like PING and SYN floods.
I just purchased a NetGear WNR3500 router. It has SPI and 2 levels of NAT firewall security. The problem is that iChat won't connect with SPI enabled. So even though I have it I can't use it. It appears to be specifically an iChat issue with this router’s SPI because with SPI enabled a Windows XP PC with the AIM client connects without problem. I’m certainly not happy disabling a major component of my firewall as a workaround.
The other thing that makes me long for a Time Capsule is that I also just bought an Iomega MiniMax 500GB drive. If you're not familiar with it, it has the same design and footprint as the Mini, so a natural fit, right? The only problem is that it doesn't mount when the Mac boots. I have to power cycle the drive for it to mount. At this point, I'm considering it defective pending a resolution from Iomega.
So the question is - return both the router and the drive and get a Time Capsule? Operationally, how does everyone find the TC? Glitches, reliability, etc?

WDS network and printing

Having probs trying to connect to a HP c5180 on our network...
Setup is 2x Netgear WNR3500 routers, one as a wireless base station, one as a repeater. Printer is connected via ethernet to the repeater (as it's up in our office), and it gets an IP fine, and works fine on an ubuntu desktop.
But... my macbook Pro is having probs. I can't see the printer at all over bonjour no matter if I'm connected to the base or repeater stations, and if I manually add as an IP printer, I initially see it and can send jobs, but then it states the printer is busy and won't print.
Any ideas? Have enabled RIP on the base station, but that made no difference. Also disabled IPv6 on my macbook pro to see if that would work.

PS - FYI, in both situations, the hard-wired AX is set up as WDS main, and the AX connected wirelessly for Airtunes is set up as WDS remote; and connection sharing is set up as "off - bridge mode".
Thanks again for any help.

Just bought a new Droid Razr Maxx yesterday. WI-FI doesn't work at all.

Bought a new Droid Razr Maxx yesterday 9/23/12. Everything on it works just fine, except Wi-Fi. My phone doesn't even search for networks. I bring up the wi-fi menu and it's just blank. I hit scan and nothing happens. I restarted my phone a few times and it finally brought some up (although they're gone now) and when I tried to connect it would just practically ignore my requests. I'd enter the password in, hit "connect" and absolutely nothing would happen. This isn't just a problem with my home router, It doesn't find/recognize any wireless networks at my major university either. I've never had an issue like this. What can I do? Maybe I should just take it back to my local Verizon store?
Thanks!

To do a Soft Reset You Hold the Volume Down and the Power at the Same Time till the Phone Shuts off let go of the Buttons and the Maxx will re-power itself up.. Give the Wi-Fi another Shot
Here is how to set up your Wi-Fi and since your New to this OS on this phone have a Look at this Link for some Extra Advice: On the Link your Going to it also has Via PDF the Owners Manual witch is really Informative.. B33
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8417
How do I set up and troubleshoot Wi-Fi issues?
Follow these steps to set up and troubleshoot Wi-Fi wireless Internet access.
Note: The DROID RAZR will only operate on the 2.4 GHz frequency and will not work on the 5GHz frequency.
Quick links
Wi-Fi set up instructions for Android 4.X (Ice Cream Sandwich) users
Activate Wi-Fi
Obtain the MAC address
Using Mobile Hotspot
Wireless Lan Supported Specs
Set Wi-Fi to work smarter, not harder
Troubleshooting
Unable to stream any media when connected to Wi-Fi network, but can still surf using the web browser.
Ruckus WiFi router issue
Activate Wi-Fi
To turn Wi-Fi on and connect to a wireless network:
From the home screen press the menu key.
Tap Settings.
Tap Wireless and networks.
Touch the Wi-Fi check box to turn Wi-Fi on.
The phone will scan for available wireless networks.
Tap Wi-Fi settings.
The network names and security settings (Open network or Secured with WEP) of detected Wi-Fi networks are displayed in the Wi-Fi networks section.
Tap a Wi-Fi network to connect. When you select an open network, you will be automatically connected to the network. When you select a network that is secured with WEP, enter the WEP (security) key and then touchConnect.
Obtain the MAC addressTo obtain the MAC address:
From the applications tray, tap Settings.
Tap About Phone.
Tap Status and scroll to Wi-Fi Mac address.
Using Mobile Hotspot. Click here to learn more.
Wireless Lan Supported Specs
802.11b/g/n
WEP
WPA/WPA2 PSK
802.1x EAP
Set Wi-Fi to work smarter, not harderTo save battery power, give your Wi-Fi connection a rest when you're not using it. Use the Wi-Fi sleep policy to set your Wi-Fi connection to sleep when the display turns off and reconnect when it turns on.
From the Home screen, press the menu key > Settings.
Touch Wireless & networks > Wi-Fi settings.
Press the menu key > Advanced > Wi-Fi sleep policy.
Touch When screen turns off.
TroubleshootingNote: A software update is now rolling out, and includes enhancements in Wi-Fi performance and more. Click here for full details.Unable to establish connection with the phone
The wireless network may not be in range or has too of a weak signal to provide a successful connection. Check the signal bar to ensure you have strong connection.
Re-enter the key on the phone to match the key configured on the router. Make sure that the encryption type and security settings match on the router and phone.
If WEP encryption is in use, check that the key configured on the router matches the key entered on the phone.
The wireless network you're attempting to connect to may be configured for static IP addresses only. Check with the system administrator for an IP address assignment.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
Can't connect to Internet
Try a different URL or web site address.
Disconnect and try connecting to the network again.
Enter correct Password (WEP-WAP/WPA key).
If connected via a commercial Wi-Fi hotspot, such as the ones at Borders or Starbucks, we recommend renewing the hotspot's DHCP lease.
Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
Cannot connect to certain web sites using HotSpot
A software update is now rolling out, and includes enhancements in HotSpot performance and more. Click here for full details
Ruckus WiFi router issueIssue: Device does not connect to Ruckus WiFi router (example model#: 2825)
Description: In DHD11 TA3 we have an IP address conflict between the LTE IP address and the default gateway address with the Ruckus router.
Work around: Change the default gateway address on the router as follows:
Login Router through Browser: http://192.168.20.1
User name: user
Password: password
(user name and pass written on AP)
goto "Local network" under Configuration section on the Left side.
change the field in : "Local IP Address" from 192.168.20.1 to
192.168.0.1
Change :"Starting Address" from 192.168.20.2 to 192.168.0.2
click update settings.Note: We become aware of an issue with a certain Wi-Fi router Router: Netgear N600 WNDR3400, that may experience loss of Internet Connectivity on Wi-Fi signal with the DROID RAZR MAXX.Here's our solution for this issue:
Go to the wireless settings for the Netgear router from a browser on your PC by going to192.168.1.1
On the Router Manager screen, go to the Setup section in the left hand column and select Wireless Settings
Under the Wireless Network (2.4GHz b/g/n) section change the channel from Auto to a static channel of your choosing. (Any number from 01 -11)
Scroll down to the bottom of the Wireless Settings screen and select Apply.
Cannot connect using Netgear WNR3500
If you are unable to connect try we changing the router security to something even more secure than WEP, (i.e. WPA or WPA2).
For Android 4.X (Ice Cream Sandwich) users.
TURN WI-FI POWER ON OR OFF
Touch Menu > System settings, then touch the Wi-Fi power switch to turn it or .Note: To extend battery life, turn off Wi-Fi power when not in use.
WI-FI SEARCH & CONNECT
When Wi-Fi is on, the Wi-Fi in range indicator appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.To search for a network when Wi-Fi is off:
Touch Menu > System settings > Wi-Fi.
Touch the Wi-Fi power switch to turn it and scan. Your smartphone lists the networks it finds within range.Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu > Advanced.
Touch a network to connect. If necessary, enter Network SSID, Security, and Password, and touch Connect.
When your smartphone is connected to the network, the Wi-Fi connected indicator appears in the status bar.Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.
WI-FI HOTSPOT
You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.Caution: This application significantly impacts battery life. You may want to run this application with the charger connected.Note: You need to subscribe to Wi-Fi hotspot service to use this feature. Contact Verizon Wireless for details.To set up your smartphone as a Wi-Fi hotspot:
Touch Menu > System settings > Tethering & Mobile Hotspot > Mobile Hotspot to turn on the hotspot.
Touch Mobile Hotspot settings > Configure Mobile Hotspot to change hotspot security and configuration settings:
Network SSID: Enter a unique name for your hotspot and touch Next.
Security: Select the type of security you want: WEP, WPA, or WPA2. Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.Note: Keep it secure. To protect your smartphone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot Security (WPA2 is the most secure), including password.
Broadcast Channel: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time.
Touch Save when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID, selecting a Securitytype, and entering the correct Password.

Obscure problem with File/Folder sharing

   1. Network Magic Version installed: 5.5.9195.0-Pure0 Platform 11.2.9195.1
   2. Internet connection: Cable (Comcast)
   3. Modem: Arris TM502G
   4. Router: Netgear WNR3500 V1 - Firmware Version: V1.0.29_8.0.29NA
   5. The Method of connection your problem computer has to the Router: Wired
   6. The Connection in use on the problem computer: Ethernet Port is a PCI Adapter Card, Netgear GA311
   7. Operating system: Windows XP Professional SP3
   8. Software Firewall in use: Kaspersky Internet Security 9.0.0.736
   9. Anti-Virus Program: Kaspersky Internet Security 9.0.0.736
I have a problem sharing files between one PC and several others. A while back I changed hostnames for several of my PCs. The problem computer never updated the hostnames - it reports the old hostnames under View Details and Alerts. It's communicating, after a fashion - I can share a folder and it shows up in the other computers, but if I try to open it they report either that the network object can't be found or that permissions are insufficient.
I tried shutting down each PC, then removing it from the Map on the problem computer, then starting it back up and adding it back on the problem computer - but the old host names are retained, still. How can I correct this problem?
Bill

There doesn't seem to be any actual support for Network Magic at the "Support" link - just a bunch of generic FAQs and links to this Forum. I was under the impression that some actual support people hung out here and might be able to research an actual question. I'm having what seems to be a "bug" where the hostname won't update, and I thought A) that someone in product development would care, and B) there might be a way to get it to refresh its information.
Bill

Netgear WNR3500

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