Netprotect Plus Download issue

Can anyone from BT or other members please help?
Since November 2011 I have been trying to download and install NetProtect Plus via the BT link. Every time I click the link for "BT BB Option 2" customer it fails to download stating the NetProtect Plus is only for BT BB Customers.
I have been a BT BB customer for many years and have had Netprotect Plus previously. Only reason I am looking to download it again is because I have installed a new operating system on my machine, Windows 7.
BT support have been no help whatsoever despite many many email's and phone calls. I am totally frustrated because the Family Protection that is a big reason why I have Bt BB I cannot utilise as I cant download.
Solved!
Go to Solution.

What you guys don't want to do is use the internet without adequate protection. While you are sorting the Netprotect issue, try downloading Microsoft Security Essentials (MSE) for free and run it in conjunction with Windows firewall. Many people also recommend Malwarebytes Anti-Malware (MBAM) to run an occasional scan to supplement MSE.
Once you've had these in place for a while, like me you'll probably wonder why you relied on McAfee in the first place. If you decide to give up on it completely, you should run this clean-up tool: http://service.mcafee.com/FAQDocument.aspx?id=TS100507.
You can click the white star next to this message if you think it was helpful.

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