NetProtect Plus - User Manual?

Does anyone know where I can find a user guide/manual for NetProtect Plus?
Every time I click on "Learn More", it just opens up a window with the BT website in it.  It's clearly not working as intended because if you click on any links, the pages don't display in the window properly.  Maybe the URL for NetProtect Plus help has changed and the software doesn't realize this?
Thanks

Hi Chippy_boy and welcome
sadly it's always done that
(well from 2009 anyway)
Would anything on here help? - http://bt.custhelp.com/app/hub/c/346,510
-+-No longer a forum member-+-

Similar Messages

  • Where can I download a user manual for Advanced Port Replicator III plus

    Where can I download a user manual for this?
    I have searched the download manuals section but cannot find a reference to this.
    Thanks for any help

    Seems this manual is not available in the Toshiba user manual page.
    But usually you should receive a user manual together with the Advanced Port Replicator III plus.

  • Installed BT NetProtect Plus now I cannot access m...

    Hi,
    I thought I was doing the right thing by installing BT NetProtect plus on my Windows XP Pro PC however ever since I have had issues.  I can no longer browse my home network to access shared files - when I double-click my workgroup I get an error of 'MSHOME is not accessible, you may not have permission to use this network resource'.  I did not get this prior to the installation.   I tried initially just disabling the firewall - at least this allowed other PCs to browse the shares on my PC but it did not help on my PC. 
    I have now uninstalled NetProtect Plus but this has not resolved the issue.  It would seem that the software has changed some setting but not reset it when removed.
    I do have File and Printer sharing enabled on my PC
    I have enabled WINS
    I do have the Computer Browser Service running
    All of these were suggestions on the Internet.  Still no luck. 
    Please any other suggestions would be most welcome as I need to be able to access the network for my work.

    Some things that might be worth checking.
    The account/share password if any is still correct.
    The Log On  credentials for the appropriate System Services are still correct (cross check any details using your other PCs )
    The User/Admin Account you are using still has the proper credentials & access rights, particularly to the folders you have shared.
    "I have this awful feeling someone is watching every move I make (one of my pet hates is router location tagging)." Marvin (A paranoid Android)

  • BT Netprotect Plus stuck checking for updates

    Managed to get BT NetProtect Plus installed, but now it is stuck on 0% and saying checking for updates.
    Does anybody have any ideas on why or how to get it to update.
    I have tried other Antivirus software and they update ok.

    Hi Jimw,
    Thanks for the post and welcome to the forum.
    You can try an manually update Netprotect.  Please see this link How often is BT NetProtect Plus updated?
    Let me know if this problem continues.
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • BT Netprotect Plus - Where are stored passwords on...

    I have just upgraded my McAfee BT Netprotect Plus software.
    The previous version of this software had a password vault (which was accessed through the advanced option under the Internet options).  This was a secure way of keeping a list of all user names and passwords - which gets ever longer! The feature was extremely useful, and reassuring that it was unlikely anyone else would see it, avoiding the need for less secure means of recording this information.
    I cannot see any way in which this list can now be accessed through the upgraded software and I fear this vital list may have been lost...
    Help!!

    They are stored in '''key3.db''' and '''signons.sqlite'''.
    Both of these files are located in your [http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile profile folder].

  • BT Netprotect Plus and Bullguard

    I've just signed up for BT INfinity which is now installed and working fine. So, now I have an email from BT asking me to ste up BT Netprotect Plus, which I understand comes free with this package.
    I already have Bullguard Internet security (with 95 days subscription left). Should I uninstall Bullguard now and install Netprotect Plus, or wait until the Bullguard subscription ends?
    And will Netprotect Plus provide the same securities as Bullguard? (It seems to, as far as I can see, including BT's online backup drive as well)
    Thanks!

    I have read carefully through the replies to your original post Rachel.
    It is correct that you should never have two anti-virus security applications installed at the same time and that you should always ensure the one you have is uninstalled before installing a different application. Do not rely on the anti-virus package you are installing to do this for you.
    However, I do not agree with one statement made. McAfee is a good solid make of anti-virus software. They provide anti-virus products to the commercial market and have a good product, that is trusted by many people and companies.
    I have had Bull Guard installed on my computer and have got 45 days left to run on the free license. It is also a good product, but, as you say, the BT infinity product is provided free, to up to 5 computers in your household I believe, so having at last got round to it, I am uninstalling the Bull Guard product, which is very good, and installing the BT infinity product.
    As a last note. If I did not have this free offer from BT, I would be installing and using ClamWin, which is a free product under the GNU General Public License (GPU). This is an excellent product and is always free under this license.
    I do not see any point in paying for a product, when there are many good, robust and reliable products available fee-of-charge.
    I operated for many years without an anti-virus product and never got infected, becuase I (and my children, of course) am always careful what sites I visit and what things I download. That and a good firewall at the point of entry into your internal network (LAN) are all that is really needed and your BT hub provides a suitable hardware firewall for you protection. Of course, there are better ones and it could be tweaked to make it more secure, but generally, it is the actions of the internet user that causes the vast majority of security and malware problems on a computer.
    I am a security, network and Microsoft engineeer of 30 years experience.

  • APP -  CONFIGURATION & END USER MANUAL

    Hi All
    I need configuraiton & end user manual of automatic payment programme.
    If anybody has these document, Plz send me on following e-mail id:-
    [email protected]
    With Regards
    Deepak Garg
    Mob 9213784161

    hi
    Automatic payment programme
    The Automatic Payment Program does not check the Balance of your Bank Account.(GL A/c. Bal.) 
    What it does check is the min & max amounts that you have maintained in your customisation. 
    In  FBZP Transaction (type in easy access screen), you have to maintain the config for your automatic payment runs. 
    In Bank determination (in FBZP), you have to fill in the available amounts  for  each Bank. This is the maximum amount up to which payments will be generated by the Auto. Pay. Run. 
    So if you want to ensure that on any single day the payment run does not pay more than bank balance, you have to update on a daily basis available balance to match with your bank balance . 
    In SPRO you can find the customisation for A P Run, but FBZP is the old transaction for the same thing. Plus it lets you do all the related customisation, in one place. 
    As far as I know, there is no direct way of linking your GL account balance to the A P Run. 
    http://web.mit.edu/sapr3/windocs/bppcs29f.htm
    http://help.sap.com/saphelp_erp2005vp/helpdata/en/d2/6f914f415e11d182b10000e829fbfe/frameset.htm
    http://help.sap.com/bestpractices/BBLibrary/Documentation/J03_BPP_05_EN_IN.doc
    nagesh

  • Problems downloading Bt netprotect plus

    Hi I have just tried downloading BT netprotect plus, its asks me to enter my email address and password which I do, it then asks me to agree to the terms and conditions, which i agree to, but the next page that loads up is blank, with just the Mcafee logo in the top corner. and so I am unable to complete the process of downloading Net protect, any help would be much appreciated thanks !
    Solved!
    Go to Solution.

     I had problems with my McAfee it went rogue in that it stopped me getting on line even when it was switched off so I uninstalled it and downloaded a new one .....not a good idea as it was the new beta one and it doesn't start at boot up, I have to remember to manually switch it on.
    Spoke to a nice man from India but he didn't know how to help so it looks like I'm stuck with this beta rubbish for the time being.
     If you present McAfee is working I would hold on the new one for a while but then it might be ok on other op systems.
    Forester

  • BT NetProtect Plus (Who Updates It?)

    I know that BT NetProtect Plus is actually Mcafee's Internet Security software re-badged, but does Mcafee update this software inline with they own or do they pass the updates on to BT (or A.N.Other)?  The reason I as is I am running IE9 on Windows 7 64 and it is rubbish (really slow).  I want to switch to Firefox 5, but the Site Adviser software does not work with Firefox.  If Mcafee fix their software (they are working on it), how long will it take to filter through to BT NetProtect Plus?
    Chris.
    Solved!
    Go to Solution.

    AFAIK:
    1) it's not quite re-badged as some features aren't available to the BT version
    2) it's updated by McAfee
    The BT version is still the 2010 version, not the 2011 version - confirmed by referring to the build numbers
    I'm currently using BTNP and FF5. FF5 auto disables Site Adviser during installation so fttb I've installed WOT instead - no probs at all
    With any updates, McAfee have been known to roll them out to areas in the world where there aren't many users, I guess they're the guinea pigs, then for their customers and then us....
    -+-No longer a forum member-+-

  • BT Netprotect Plus & Windows 8

    Is BT Netprotect plus software compatible with Windows 8?

    Theres a bit more information on this at www.bt.com/windows8
    BT NetProtect Plus
    We've become aware of a problem for Windows 8 users when downloading BT NetProtect Plus on bt.com. When downloading you'll get a screen saying you have an incompatible operating system.
    We're planning to fix this by Monday 29 October. Please check back here on Tuesday 30 October.
    Hope this helps
    Dean
    BTCare Community Mod
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • BT NetProtect Plus Windows permission

    For the past week or so, every time I boot up my computer, after a couple of minutes Windows tells me I have no anti-virus or anti-spyware.  This seems to happen as I start Outlook or Internet Explorer, though that might be a coincidence and it's just a timing thing.  Windows gives me the option to start the McAfee software, which I click, then asks if I trust the publisher and want to run the program.  I have to go through these steps for both the anti-virus and anti-spyware, then repeat it all again.
    I have checked Task Manager immediately after booting into Windows, and always McShield.exe takes a lot of procesor for a minute or so, so it does start when I boot up, then apparently stops again (possibly when it tries to fetch updates?)
    Can anyone tell me why this happens and if there is anything I can do to stop it.  For one thing, I'm surprised windows doesn't recognise McAfee as a trusted publisher!
    I have Windows 7 32-bit if it's relevant.
    Update:  2nd August - Today I got the Windows alerts/prompts before starting any programs so I guess it must be a time thing rather than triggered by starting a program.  It only seems to happen on my desktop, not my laptop.  and I have run a virus scan.

    Theres a bit more information on this at www.bt.com/windows8
    BT NetProtect Plus
    We've become aware of a problem for Windows 8 users when downloading BT NetProtect Plus on bt.com. When downloading you'll get a screen saying you have an incompatible operating system.
    We're planning to fix this by Monday 29 October. Please check back here on Tuesday 30 October.
    Hope this helps
    Dean
    BTCare Community Mod
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Netprotect plus. Real-time scanning constantly swi...

    I keep getting told my "Computer is at risk".  When I check, I find my "Real-Time scanning" is switched off.  However I try, when I switch it back on, moments later it is off again.  With a bit of fiddling about, I can get it to remain "active".  However, the moment I open "Outlook Express 6" I become unprotected, once again.  Thereafter, "Netprotect Plus" is overly sensitive and drops out continually, even if I've closed " Outlook Express 6".  I have to fiddle about with it again, making sure "Outlook Express" is closed, to get it to remain operating "as it should". 
    Solved!
    Go to Solution.

    The real time scanner can become disabled (turned off) if
    1) There's a conflict with another installed antivirus software
       (for example, I had to remove MSE, not just deactivate it)
    2) There's a virus on the PC - I suggest using Malwarebytes (can be used with BTNP)
       http://www.filehippo.com/download_malwarebytes_anti_malware/
       Pay close attention during download to make sure you untick any toolbars or additional extras
       (A desktop shortcut is all you need and you can manually update, rather than automatically)
       You could be suprised by what it finds that BTNP didn't!
    3) A BTNP update didn't install correctly
    4) You've carried out a system restore on your PC - BTNP should update and correct itself after a short time
    Possible solutions
    remove BTNP using add/remove
    Use the McAfee removal tool (steps 1&2 only) - http://service.mcafee.com/FAQDocument.aspx?id=TS100507
    Then download it again.
    or
    XP - Click Start, Run, type services.msc, and click OK.
    Vista or 7 - Type services.msc in search, right-click services, select Run As Administrator, then click Yes.
    Look for McShield service and check the status.
    If the status is Stopped, right-click the McShield service and click Start.
    When McShield displays started, close the window.
    Open BTNP and verify that Real-Time Scanning is enabled.
    Close BTNP
    Restart computer and check real time scanner again.
    If Real-Time Scanning still switches off
    *Download and run the oas-disabled-fix.cmd utility
    http://download.mcafee.com/products/licensed/cust_support_patches/oas-disabled-fix.cmd
    Restart the computer after tool completes.
    The real time scanner should stay enabled now.
    *I HAVE NOT TRIED THE ABOVE LINK, SO UNSURE IF IT WORKS, BUT McAFEE HAVE CREATED IT!
    -+-No longer a forum member-+-

  • I have a new mac book pro but cant find a user manual?

    I have a new mac book pro and cant find a user manual?

    being a windows user I too looked for a book as I had pretty much all large OS changes like XP to w7Pro.... so barnes and noble has what I found to be an excellent book after looking through many at bookstore...
    "OS X Mavericks The Missing Manual" which covers OS X 10.9.1 first edition was dec 2013 so recent book 850 plus pages of info and pictures very easy read and the views make it simple to follow.
    Me I like technical info but this book is for everyone with sections on just about every topic the OS has.
    I do believe I paid like $35 (US) but well worth it as I hadn't touched an Apple since 1988 with truly floppy discs we used to punch nothces in.
    Author is a N. Y. Times writer who wrote many a "Missing Manual" as I can't remember the last time anything came with a manual. I had a $4600. windows machine built by Puget Systems and others over the years from Falcon Northwest.... none came with manuals other than similar to Apples quick info foldout.
    Good luck

  • DVR user manual

    I did not recieve a manual when my DVR was shipped.  I was told there was online support.  I can find all kinds of WHAT the
    dvr will do , But, I need to know HOW to do it.  Does anyone have a DVR users manual and how do you get it?

    Unfortunately, that manual is way out of date. If you look at the back cover it is from 2005, when Verizon was using the Interactive Programming Guide that was written by Microsoft, instead of the IMG they use today that was written by Verizon. Plus, it is more about the hardware, connecting it, etc, than it is about actually using it.
    The IMG does have a Help function, with tutorials and videos. Not very good IMHO, but there is at least something. Unfortunately I have really never seen much in the way of good documentation on how to use the STBs, really you just need to try out most everything, and visit some of the forums like this one. There are other forums, such as http://www.dslreports.com/forum/vzfiostv and http://www.highdefforum.com/verizon-fios-54/ where you can find lots of info.
    To jimgit: If there are specific questions you have about how to do things, ask them here, I a sure someone can help you (although I suggest you search first to see if you can find the answer already posted).
    Justin
    Verizon FiOS TV, Internet, and phone
    IMG 1.6.0, Build 06.89
    Keller, TX
    Message Edited by Justin on 11-16-2008 07:17 PM

  • Any Way to Save a pdf User Manual?

    I seem to recall that in previous versions of FCS apps, including Motion, you had the Help option to open (usually in Preview) a pdf User Manual. From there, via the Print dialog, you could do a "Save as PDF", into the folder of your choice.
    I often like to have a searchable User Manual which I can access without having to launch the app itself. So I created a special folder into which I would save separate pdf copies of user manuals which had been incorporated into the apps themselves. But in Motion 4, all I'm seeing is an HTML Help Document, and trying to "Save as PDF" via the Print window only seems to let me save the one currently visible page, nothing more.
    So -- is there still any way to create a separate, searchable User Manual for Motion (and for the other FCS3 apps), or have even pdf help documents gone the way of those two-ton paper manuals of yesteryear?
    Thanks,
    John Bertram
    Toronto

    John Bertram wrote:
    So -- is there still any way to create a separate, searchable User Manual for Motion (and for the other FCS3 apps), or have even pdf help documents gone the way of those two-ton paper manuals of yesteryear?
    Yeah, the PDF functionality is lost within the FCS3 apps themselves. The Pro Apps team wanted to be able to continually update the Help files, so they were made (exclusively) web-based.
    That resulted in a bit of an outcry. Thankfully, the team listened, we have to now visit the Help pages for each app (here's the one for Motion) and open/download from the View as PDF link.

Maybe you are looking for

  • What is the difference between "refurbished" and "reconditioned?"

    I have seen "refurbished" laptops available on the Apple site and "reconditioned" laptops available on Woot. What, if anything, is the difference? Thanks!

  • Time outs in Web Dynpro

    Hi, How does SAP applications handle sessions time outs in Web Dynpro for ABAP when the processing takes a long time.  Can we change some configuration settings so that we can have a Web Dynpro application can run for a very long time without getting

  • Mapping basic getting error

    Hi all I created small mapping as I'm new to OWB, doing loading emp data from source to target on Oracle source/target on same instance using 11g, I'm getting error, Table not present, What is missing. mapping is simple, I created same table in sourc

  • How do I get an audio report for incoming e-mail?

    ''locking as a duplicate - https://support.mozilla.com/en-US/questions/858329'' I asked a question, then got a message that it would be answered as soon as I confirmed my e-mail address. There was no way to confirm the address, and then I was locked

  • Insert trigger with if condition

    Hi. I am new sql programming and I am trying to write a insert trigger. I have created an insert-trigger that inserts into another table(p_person) whenever the trigger table (p_personmds) gets insterted: CREATE OR REPLACE TRIGGER INSERT_P_PERSON_TG A