Network connection error lollipop 5.1 update

Yesterday I uploaded the lollipop 5.1 update to my z2 tablet through pc companion and everything seemed to work fine. However I get a network connection error in sony movies and the play store whenever I try to download something. It's odd as I can connect to the Internet fine through chrome etc and surf the Web can't seem to download on the device. I have tried this on three different wifi networks so it must be something to do with the device. Can anyone shed any light on this error?

Hi @SilverMerlin If you can connect to Internet and surf the Web using for example the Chrome browser, your network connection works ok. I would try to clear the Play Store cache since this could be a reason of this error of repeatedly getting this network error message. To do this go to: Settings -> App, scroll down to All apps and finally to Google Play Store app. Open the app details and tap on "Force stop " and then "Clear Cache". Then restart your app. I hope can be useful. I'm at disposal for any question. Best Regards,

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Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
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Thanking You

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LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
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Related netctl service:
[email protected]
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Network connection error lollipop 5.1 update

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