"Network connection is timed out" when trying to access itunes store

I've re-installed itunes & upgraded Firefox but still cannot access itunes CD database or the store. Therefore no track info or album artwork can be retrieved and no podcasts can be subscribed to.
Message reads "Network connection is timed out..make sure your network connections are correct"
I have full access to all other web sites.
Help please

I've re-installed itunes & upgraded Firefox but still cannot access itunes CD database or the store. Therefore no track info or album artwork can be retrieved and no podcasts can be subscribed to.
Message reads "Network connection is timed out..make sure your network connections are correct"
I have full access to all other web sites.
Help please

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