"Network connection timed out" for albums but not singles? huh?

When I try to buy an album (15 songs for $10.99) I get the error mssg "network timed out." All my connections are working fine. But when I try to buy any individual single (at $1.29 each) it goes through. Is this a ploy to get me to spend $19 instead of $11 for the same material? How can I buy the whole album?

ps. I have store credit with iTunes!

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HT3204 The network connection timed out

I ran a diagnostics test. It came back as:
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
I'm not sure what to do next.

I had same problem. Disabled my anti virus software and it worked fine. Be sure to re-enable software after finished.

HT1212 ipad disabled it syncs sand starts download for update but stops and says network connection timed out. its not 3g cant use find iphone

trying to unlock sons disabled ipad mini cant use find iphone not 3g and wont connect internet when disabled syncs to itunes whenusing never synced method
asks if i want to update and restore download starts and then message syas network connection timed out. any ideas on another method i can update after unlocked and restore all his stuff from icloud

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be..

I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa

I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

My itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?

my itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?

I have manage to update. You need to disable windows firewall and
You have any other anti virus (I have kaspersky) you need to disable that as well

I am trying to update to iOS5, but after the download completes, I get an error message "There was a problem downloading the software for my iPad2. The network connection timed out." Any suggestions?

I am trying to update to iOS5 on my iPad 2, but after the download completes, and file processing starts, I get an error message "There was a problem downloading the software ... the network connection timed out." Diagnostic tests check out OK. Any suggestions?

Temporarily disable your firewall and security software and see if that helps.

I keep trying to update but Keep getting message that network connection timed out. What shall I do, I do not know how to disconect my firewall

Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall

Im getting the same thing...

I am unable to connect to the Itune Store, it says the network connection timed out. The internet is working for everything else. Any idea?

I can no longer connect to the ITunes Store. CAn you help? When I do the diagnostics it says Securie link to itunes store failed.

I think I may be having the same problem. "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." All tests pass the diagnostics. iPhone restored to factory settings in DFU mode, but when beginning to sync I get this error message. I've been searching online for fixes and tried several suggestions, but nothing worked so far. (disabled antivirus, firewall, ie settings, uninstall/reinstall itunes...) I'm getting very frustrated & hoping someone on here can help.

HT201210 There was a problem downloading the software for the iphone "moh" The Network connection timed out.

Hi
I am trying to restore my iphone 4 iOS 5.1.1 uding itunes the latest version update. but always I am disconnected in the mid of the process sometimes an getting the message :
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
I have Internet speed of 12MB. and have changed different USB cables and laptop with Intel Core i5 .
Is there any one has any idea???

i tried itunes in different computers and itunes recently installed .
the issue that the restore never completed always freeze in the middle and giving the above note.
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
Is there a way to refresh the restoring update in itunes ???
in case they proxy or Antivirus issue it suppose not not to start the restoring process at all Is not ???
but in my case always start as normal then freez ........
any other suggestion

Can not restore iPod, iTunes Network Connection Timed Out

Cannotrestore iPod, iTunes Network Connection Timed Out. I have updated my iTunesversion, but still can’t perform iPod restore. I turned off my firewall, tried numeroustimes for the past 3 days

Did you also disable your antivirus? Some users reported that they had to configure their security software to no automatically startup on boot up and then reboot their computer. Just turning off/disabling without rebooting did not work.

Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
          ▪          port 80
          ▪          port 443
          ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
          ▪          evintl-ocsp.verisign.com
          ▪          evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!

Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799

Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

Can not update iphone firmware using iTunes "The network connection timed out"

Hello,
I can not update the iphone firmware using iTunes.
Messagte displayed
"There was a problem downloading the software fo the iPhone. The network connection timed out.
Also seen stopped error -3259
I have run network connectivity tests from iTunes and All Tests passed.
Can anyone help?
Thank you,
Joan

Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.

"Network connection timed out" for albums but not singles? huh?

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