Network connection timed out when upgrading to iTunes Plus

Seems I unknowingly fell into the same limbo as other users, after upgrading 214 songs to iTunes Plus, when trying to download them, I only get "network timed out" messages trying to download those "upgraded" songs.
Then I did my research to find out that it's affecting a lot of people.
It's not my network I can assure you, I flushed the DNS, I tried directly from modem to cpu (removed the router from the line) checked all my network settings and security's, checked all my system32/host files, checked my packet transmission settings, disabled firewalls, virus scanners, re-installed itunes.
So then I went another step to install Itunes 10.1 on my work cpu (different network) and my ex-wife's cpu (different network) and all had the same issue after I authorized their cpu's for my account use.
The 214 songs show up ready for download, but same message (networked timed out)
Seems to me that the Apple network is probably trying to send all the songs at the same time as a single packet, which of course is going to be too huge for anybody's network. (Since I'm hearing that people requesting for their que's to be reduced to smaller numbers 30-50 songs at a time and getting success I might have to do the same)
Is there any other thing I might be forgetting?
I guess if I dont get this resolved soon™, my only resolution will be to call visa and dispute the charges which I'd rather not. Im hoping for a more logical resolution.

This problem is related to having your computer, Apple device, etc
(from your current physical location) being unable to resolve/connect to
the following site/domain names and their related IP address(s).
The following table is presented to help explain/clarify this issue:
Site/Domain name | IP Address
phobos.apple.com | 17.250.237.43
deimos3.apple.com | 206.169.246.144
albert.apple.com | 17.149.240.64
gs.apple.com | 17.151.36.30
itunes.apple.com | 206.169.246.171
ax.itunes.apple.com | 206.169.246.139
If ANY of these sites/IP address are unresolvable (via PING for example)
then the ability/usability of Apple's iTunes (and the Store) will suffer.
To have yourself verify that (if) you can connect to these sites, you'll
need to open up a MSDOS/Command prompt window
and then type "ping" (without the quotes) and one of the (above) listed sites.
For example you would type the following at your command prompt:
ping phobos.apple.com (then press the return/enter key)
which (should) give you results like this:
pinging phobos.apple.com.akadns.net http://17.250.237.43 with 32 bytes of data:
Note: Anyt response other than "reply" (like Request timed out)
indicates a problem resolving the site's name to an IP address
and (generally) has NOTHING to do with your (normally functioning) computer
as this is dependent on the ISP (Internet Service Provider) that you are
using to connect to the Internet (like Sprint, Insightbb, etc) with.
The 'key' here is that it's the ISP's responsibility to (properly) resolve
the site's name to (one or more of) Apple's sites.
If (however) Apple (itself) is (currently) experiencing a DDOS attack
(Distributed Denial Of Service) upon one (or more) of it's sites, then THAT
would explain a possible cause of the problem.
However I stress THAT is NOT the problem since I can connect from my Insightbb
(ISP provider) at home but (currently) can not connect at work via their ISP.
This is (also) WHY the "tag" of the FQDNSN (Fully-Qualified DNS Name)
is listed as http://akadns.net since that is the ISP/Router resolving the DNS name!
I hope that this has helped shed some light as to WHo's problem this REALLY is,
and will help to stop the Apple-User 'finger-pointing' game in it's tracks!
Your's The Lan_Man!
William Cull
Technology Specialist
University of Louisville

Similar Messages

ITunes network connection timing out when downloading

*When I try to download the new software 3.0 for my IPhone 3G, ITunes 8.2.1.6 says the network connection timed out as soon as it is 99% complete.*
It happens every time.
In fact the last time it had downloaded 230.0 MB of 230.1 MB and then gave me the message.
*The STATUS field in the Itune download window says*
*"0 KB of 230.1 MB - stopped (err = -3259)" after the message is given.*
I tried completely uninstalling Itunes and Bonjor est. (all Apple software) and downloaded a new copy and installed it.
I tried turning off my fire wall completely.
None of my other internet accessing software is having any problems.
Please help!!!
Ive had old software on my phone for a long time and this is really aggravating me.
Message was edited by: dave92983

Hi can youplease do the following
1 Bt quiet line test dial 17070 option 2 you should hear no noise any thing heard should be reported to Bt faults on 151 but do not mention broadband when you call once any noise is removed broadband should improve
2 run a Bt speed test speedtester.bt.com andpost back here the results in full
3 obtain your full hub stats byentering 192.168.1.254 into to your browser address bar and navigating to connection and post the full details back here then someone will be able to offer more help about your connection
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Network Connection Timed Out When Buying Something From iTunes

I've been on iTunes 10 for a while, not sure how long but before October I'm sure, and had no problems with it until last night. I tried to download an album and got the message "We Could Not Complete Your iTunes Store Request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again."
I've downloaded a song while running this version (10.0.1) and had no problems before.
Ran diagnostics and it said Network interfaces verified, internet connection verified but secure link to itunes store failed.
I don't know what to try. I've made sure everything is up to date, restarted everything, I'm connected to the internet, my anti-virus software (AVG) isn't blocking iTunes and I've definitely got enough money for the album in my iTunes account. What should I try?
Thanks in advance,
Jodie.

I was having the same problem last night trying to rent a movie via my Apple TV. Connection continually timed out and I received the message that my ID and password were incorrect. I tried the same via my PC and was able to rent the movie but was unable to access my account. This morning I am able to access my account so I wonder if this glitch is fixed?
Anyone know?

Network Connection Timed Out when downloading from...

I have only had BT broadband for a few months but am regretting it due to the huge number of dropouts I have - lose connection many times daily which is a big pain as I rely on this for my work.
One specific problem that has reared its head recently is if I try to download latest iphone upgrade from Itunes then after about 30 seconds it fails with "Network Connection Timed Out' and the connection breaks. This happens every time I try.
Also sometimes when I access sites I get TCP Network Error.
I know these problems are to do with the BTHub Router because if I switch to using my old Netgear Router which is still running on another line in the house (I need the backup as BT fails so often) then all works fine.
Can anybody help - or should I just throw it all away and try another provider?

Hi can youplease do the following
1 Bt quiet line test dial 17070 option 2 you should hear no noise any thing heard should be reported to Bt faults on 151 but do not mention broadband when you call once any noise is removed broadband should improve
2 run a Bt speed test speedtester.bt.com andpost back here the results in full
3 obtain your full hub stats byentering 192.168.1.254 into to your browser address bar and navigating to connection and post the full details back here then someone will be able to offer more help about your connection
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

"The network connection timed out" Update/Restore using iTunes

Can anyone help with this problem. Ever since IOS 7.0 was released, iTunes is so broken when it comes to updating the software or restoring iPhones. Everytime I try to restore or update I get the error "There was a problem downloading the software for the iPhone. The network connection timed out." after waiting for the 20min download. For one thing there is nothing wrong with my network connection it's fine, I cannot access the itunes store the whole nine yards, it's just when I need to update or restore the phone. It takes 20 mins to download then it gives me this stupid error. I have tried everything I've seen on the forum that others have tried with disabling virus scanners and other 3rd party software and nothing! The funny thing is, it happens on every computer in the house, even my Mac notebook, so it seems like it's tracking the Baja network connection, but I don't have any problems with anything else we are using, it's just with iTunes. We were using OpenDNS, so I removed that from the router and I still have the some problem. Does anyone know a way around this problem. I am so ready to bail on apple products. Frustrating....
I would appreicate any help in resolving this problem....
Tnx

Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.

Network Connection Timed Out - When downloading updates for IPOD

Just got new ipod, plugged in sync'd ok but when I had to update new version onto ipod, managed to get 3 hours in then with 12 minutes to go it says "network connection timed out" and nothing else - can anyone help? Thanks

Are you on dial up? No way should an ipod update take 3+ hours to download on broadband!

I get a network connection timed out when I try to restore my ipod touch and I know connection is fine

My daughter forgot her password on touch. We have tried to restore, but after 6 or 7 minutes we get a connection timedout error message and it says to try again later. I turned off firewalls, but that did not help. Any suggestions?

Disabling the computer's antivirus and firewall during the download and restore usually resolves that problem.

"The network connection timed out" when finished downloading 2.0 software

So, every time I try to update to 2.0, as soon as the download finishes I get this error: http://i34.tinypic.com/11jutdf.jpg
It's happened 5 times now, and I'm quite upset since I just blew ten bucks on this.
Anyone else has a similar problem and figured it out?

I am getting the same error i have troubleshot everything on my end and found it to be a problem on their end. I have a friend who lives a mile away who is having the exact same problem. Apple support has NOT been helpful and i got a cookie cutter form letter response telling me it was my problem and there was nothing they could do about it. I got distraught and have emailed them again asking for another source to download from or a hard copy.

Upgrade to itunes 7.6 now error "network connection timed out"

Upgrade to itunes 7.6 now error "network connection timed out" when i try to connect to itunes store and podcast

I did a manual install of itunes 7.6 (it refused to install through the automatic update) and now I get the same problem - itunes store won't connect.

Error: Network Connection Timed Out

I am beyond ****** off at the moment. My iTunes was working perfectly until two weeks ago, and now it insists my Network Connection Timed Out when I try to access the store or update podcasts.
It can't be my internet connection, because as you can see, I'm able to access the internet. For some reason it's this specific copy of iTunes (7.5), because the iT7 downstairs works perfectly. Of course, since Apple are so fecking stingy, I can't add a few files from there without wiping everything off my iPod.
So here's the run-down:
I'm using a Dell Inspiron 8600, Windows XP, browsing with Firefox and attempting to load the latest podcasts onto my iPod Shuffle. I don't give a toss about downloading songs, I just want to update my podcasts without having to search the net for the source file.
I ran the Network Diagnostics and it insists the Conneciton to iTunes failed, suggesting I adjust my cable (i don't have one - it's wireless) or flush my dns settings (which i've done several times).
I found a thread on these forums from March and tried every solution:
- uninstalling and reinstalling itunes... doesn't work.
- opening Internet Explorer 7, then opening iTunes... doesn't work.
- searching for a host file and removing the phobos apple line... doesn't work. The phobos line wasn't there
- using itunes 7... doesn't work.
- flushing my dns... doesn't work.
- turning off my firewall.... doesn't work.
- avoiding clashes with mcafee or zone alarm... doesn't work, cos i don't use those
I think it's appalling that I've tried all this, and i'm still no closer to knowing what the problem is, and that Apple failed to respond to any of the other people's problems in the earlier thread. And that i spent about ten minutes signing up to this fecking forum just to ask for help. Surely support should be readily available to anyone!
Can anybody help me? In the other thread, people found alternative sites for buying music, but has anyone got an alternative, ipod-compatible podcasting program?

I have this same problem. Here's what I can add to this discussion - iTunes accessed the iTunes store a day or two ago. I have a home network and can access the internet from all of the networked PCs. I can access the iTunes store from all of the networked PCs using Internet Explorer. I can access the iTunes store from my laptop iTunes. I can not access the iTunes store from my workstation PC. I get the same "network connection timed out" message. I downloaded and installed a new (same version) of iTunes on the workstation PC. both the laptop and the workstation are running the same OS (Windows XP SP2), both are Dell computers, both are accessing the internet via a wired connection to the same switch and the same router. All other internet connections work fine.
What's different? In the last couple of days my Workstation lost access to a network printer. I worked with HP for over an hour to re-establish network connection to that printer with no success. I have access to the same networked printer from my laptop.
The IP address for the network printer is identical to what it was when it was installed - HP suggests looking for a change to the IP address. I made no changes to the workstation PC, the home network or the router, ISP, or internet connection.
But, it seems to me that the loss of access to the HP networked printer and the inability of iTunes to access the iTunes store are related.
I also called Apple and attempted to get technical support. I own 4 iPods with 104 Gbs of storage on them, I own 1900 CDs and iTunes has 36.5 days of music loaded into it.
I purchased Apple Care on all of the iPods - it's expired and they never warned me. They want to charge me $29 to fix this problem - even though I no longer can purchase music via the iTunes Store, so I need to pay $29 in order to gain access to the iTunes store to spend more money with Apple?! Not a smart business decision. I own a few other PC based music programs and more than willing to transfer all of it out of iTunes and into one of the other products. I'll sell all the iPods on eBay and purchase other MP3 players if I must.
But, I suspect the problem is (1) Apple doesn't have a documented answer to this problem, (2) the level 1 techs that answer the support phone are clueless - they just e-mailed me the same article from the Apple website that I told them I read and does not apply to my problem, and obviously does not resolve my problem. (3) Apple is not setup to resolve this type of problem with their level 1 support, and they can't escalate the problem without charging us.
I'll try again on Monday, may even purchase Apple Care first and then use that. The Apple Care Tech Support is typically better than the free level 1 call in support.
Suggestions, comments, etc. are all appreciated.
nlc
<SCRIPT language=JavaScript>

</SCRIPT>

"Network Connection Timed Out" every time I try updating

Ive been trying to update to 4.1 all day but Ive hit a major snag--every time I download the upgrade, no matter at home starbucks or school, it gets to the VERY END (literally, it gets to the "processing" point), and says network connection timed out.
Ive uninstalled itunes, tried on 9, tried on 10...nothin!

I was having this issue for two days and saw on another post to pause/turn off your security software. I have Kaspersky 2011 and paused it (right clicked on the icon in the tray and hit "Pause"). I know it's painful to do--I hate the vulnerability--but it worked beautifully after doing so. This was the only thing I tried and it worked.
Hope this helps.
w.

When i was waiting for an hour for itunes to grading my 2nd generation ipod touch to a 4.2.1 and it was about done, it suddenly said the network connection timed out and that made the upgrading a fail. Why does it do that? and what does it mean?

When i was waiting for an hour for itunes to grading my 2nd generation ipod touch to a 4.2.1 and it was about done, it suddenly said the network connection timed out and that made the upgrading a fail. Why does it do that? and what does it mean?

Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799

When i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.

When I click on the itunes store this message appears."Itunes could not connect to the Itunes store. The network connection timed out".

When I click on the itunes store this message appears."Itunes could not connect to the Itunes store. The network connection timed out". what am I doing wrong?

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

Disable or turn off your firewall, anti-virus, and all security software and try the download again.
Stedman

Network connection timed out when upgrading to iTunes Plus

Similar Messages

Maybe you are looking for