"Network connection was reset" on attempting to subscribe to podcast

I tired to subscribe to podcasts tonight, and none of them work. When I click any of the 'subscribe' buttons, I get the error dialog reporting the following:
*We could not complete your iTunes Store request. The*
*network connection was reset.*
Make sure your network connection is active and try again.
Here I am posting to this forum, so there's nothing wrong with my network connection. What gives?
Update: Results of iTunes Diagnostics (Network connection only)
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer P5E-VM HDMI
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 6FD222D38545230E
Current user is an administrator.
The current local date and time is 2008-10-16 22:39:39.
iTunes is not running in safe mode.
Video Display Information
Intel(R) G35 Express Chipset Family
Intel(R) G35 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {48186A66-5926-4316-BF18-6A5FA169A05B}
Description: Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller - Packet Scheduler Miniport
IP Address: 192.168.0.108
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Oct 15 06:55:08 2008
Lease Expires: Wed Oct 22 06:55:08 2008
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-10-16 22:36:35.
Message was edited by: aggieben

I was unable to download episodes from a season I purchased. It kept giving me the same "connection has been reset" error message. But I went and clicked on support under quick links in iTunes and it allowed me to start downloading from that screen. I didn't have to go into anything, it just automatically popped up that I had items to download and asked if I wanted to download them. I clicked on it, it prompted me for my password, and then started downloading them instantly.

Similar Messages

  • ITunes Store Error Message: "network connection was reset"

    I've been having trouble connecting to the iTunes Store since Dec. 25, 2006. The last time I was able to connect to the site was Jan. 2, 2007!
    The error message that I have been receiving is: "iTunes could not connect to the iTunes Store. The network connection was reset."
    Here are the troubleshooting issues that I have already performed.
    1) Ensured that my internet connection was active.
    2) Checked to make sure Windows XP Service Pack Updates were compatible. No problems with the firewall detected.
    3) Have the latest version (7.02.16) of iTunes.
    4) iPod software is up to date.
    5) Ran iTunes diagnostics which states:
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection was reset.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection was reset.
    Secure connection attempt to iTunes Store was successful.
    Does anyone have this problem? Can anyone recommend a solution that worked for them?
    Sony   Windows XP  

    PS: I also went into Internet Explorer...
    Selected Tools, selected Internet options, then selected Advanced Tab
    Then I looked for the security section and made sure that SSL 2.0 was selected.
    I was still unable to access iTunes Store.

  • Err 3253 Network Connection was reset - Detailed description

    I have iTunes 12.1.0.71. I am using Windows 7 on a PC. For the past 3 days I have tried re-downloading several items from iTunes Store. Apps, music, etc. While doing so, I am able to get a few but then all of the sudden I get the error 3253 - Your network connection was reset. As soon as I get the error, I can no longer get iTunes to download anything else for the rest of the night.  Now... here comes the good part. As soon as midnight rolls around--poof! Everything starts working again.
    First I thought it was my ISP but I talked with them for over an hour and they swear they do not block iTunes traffic for any reason. By the way my internet never goes down. I can browse the web, use Netflix, etc. all while iTunes doesn't download.
    During my investigation, I found several reports of this error. Every work around attempt fails. I have tried the OpenDNS. It doesn't fix it. I've tried the Google DNS. I've tried turning off simultaneous downloads. NOTHING WORKS.
    Now here is the BEST part. I run a diagnostics check in iTunes for Network Connectivity. It fails when I run it because it says iTunes is not enabled in my firewall.
    But guess what. IT IS enabled.
    Now, check this... As I said before, this has happened for 3 days straight. It stops working while I'm downloading things and then at midnight--poof, it starts working again. Well when it starts working... I still fail these tests! What good are the diagnostics if they don't even tell you correct information?
    I need this fixed. I am an avid iTunes user. I love the product. But this is a huge let down! Apparently I'm not the only person who's had this either. Looks like this same error has been happening since 06 for various reason.  I welcome options to try but don't tell me the same ones I have listed. Also, please don't say it's my ISP or that I have some sort of data cap or bandwidth limit or iTunes is being blocked by my ISP. I've checked and verified. None of these are true. It has to be on something else.  Oh yeah... and my wife uses a Mac. The problem effects her too at the same time as me. Except she gets the 3259 error which is a network time out.

    Hello bryanfromdelphos,
    Welcome to the Apple Support Communities!
    I understand that you are receiving error 3253 while downloading from iTunes and have already tried a wide range of good troubleshooting steps. In this situation, if you have not done so already, I would suggest following the troubleshooting steps outlined in the attached article.
    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    "Error 3000" through "3999"
    Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
    Have a great day,
    Joe

  • The Network connection was reset everytime on different networks.

    Hello,
    my problem has been exasperating as I have wanted to get my podcasts on to itunes for sometime. The first thing I did was suggested was run it through the feed validator that gave me the thumbs up and I thought everything would run smoothly. Sadly I have been getting a hard time going through the first phase.
    Everytime I try to run my RSS feed through the submit podcast it works at it for a while and then comes up with the "We could not complete your iTunes Store request. The network connection was reset."
    So at first I thought it was my computer and my home network. I disabled the firewalls and my anti-virus software and still received the same answer. I then checked my internet speed and the website gave that the double thumbs up as well.
    Next I contacted one of my subscribers and asked if they could check out their feeds. Apparently my RSS feeds from my website work well and they are indeed alerted when we bring a new show out.
    I also contacted my Website Host asking them about the status of the server and they said everything is going great. Next I asked a friend if he could try to submit the podcast through iTunes and he received the same thing.
    I have spent many hundreds of hours producing radio drama in a podcast format but now I am able to go through any RSS feeder except itunes. What on earth can I do about it?

    The feed looks OK and can be subscribed to manually in iTunes; so one of two things is happening.
    1. We've seen instances where a feed which worked elsewhere wouldn't work with the Store itself (which is a different matter from the iTunes Application when you subscribe). This appears to mean that the server is not responding properly to requests from the Store, though I've never seen an explanation for this. Only the people running the server can sort that out, by looking at the logs. I don't know how likely it is that this is the explanation.
    2. There may be a temporary problem with the submissions process: this is not unknown. You could try this alternative URL:
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/publishPodcast
    but if that doesn't work you could leave it for a day or so and try again.

  • Unable to connect, 'network connection was reset.'

    I have been unable to connect with the itunes store despite an extreme effort and multiple changes/attempts. I do have sonic wall firewall running McAfee anti virus. Everytime I open itunes I get the message: "itunes could not connect to the itunes store. The network connection was reset." My network connection is active and has been checked. I could really use some direction or advice as to how to solve this frustrating problem.
    Thanks.

    I am getting the same message, HELP! I have done everything to try to troubleshoot myself. My network connection is fine. I have downloaded the latest version of Itunes, flushed my dns, added apple sites to trusted sites, check my norton antivirus to make sure Itunes was ok with my firewall. I really need help. Thank you.

  • Network connection was reset but ???

    i get the following message whenver i try to log into the UK itunes store.
    Network connection was reset. make sure your network connection is active and try again. HOWEVER, my net connection is fine, so how do i fix this???
    Any help would be greatly appreciated

    I recently upgraded to iTunes 7.1.1. on my G4 using OS 10.3.9 and I get the following error when ever I attempt to access my Shopping Cart on iTunes:
    We could not complete your iTunes Store request.
    The network connection was reset.
    Make sure your network connection is active and try again.
    Any solutions?
    Thanks

  • Hi, I am trying to update an iPhone 4 from iOS 4.3.3 to iOS 7.0.4, and every time I try to update it comes up with an error message saying that there was a problem because the network connection was reset. Is there any way I can get past this and update?

    The full message said:
    There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
    Make sure your network settings are correct and your network connection is active, or try again later.
    I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
    Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.

    When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'.  I can access my account on a different PC but not my own.  Can you advise me as to what I should do please?

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
    Allen

  • Cannot connect to the iTunes store. The network connection was reset.

    My iTunes has been messed up since August 17th. I am getting the error message; "Cannot connect to the iTunes Store. The network connection was reset. Make sure your network connection is active and try again." I am having no issues connecting to the internet or even receiving my podcasts. It just won't download my TV shows or let me shop. I have contacted Hewlett Pack. about this and iTunes/apple. No one seems to have an answer for me. I have disabled my firewalls, norton, done msconfig, allowed iTunes, everything. I am very frustrated and so are others that seem to be having this same problem. We need a genius!! Please help!

    I suspect a location-driven problem here. I live in SHanghai, China - as does the poster above! I have this problem on three different computers using three different ISPs.
    Anybody got a suggestion? Tried firewalls, turning off virus production, reinstalling iTunes, putting phobos.apple.com and such in the permitted list, all sorts of stuff, to no avail. And Apple help support just bounces me around - I've interacted via email with three people, finally graduated to a real person, and they sent me back to email when the usual "reboot your machine and reinstall iTunes, then turn off virus protection" didn't work.
    Bill Parr
    [email protected]

  • ITunes store will not update my apps: "The network connection was reset."

    Why can't I update my apps as usual?  I suddenly keep getting the message "There was a problem downloading [name of application].  The network connection was reset." 

    De nada amigo.
    Thank You for extending the courtesy of awarding points to comments that are helpful or provide answers in the Apple Support Communities, as this is not mandatory, but it is much appreciated!

  • Network connection was reset store does not connect

    there was a change of dns server for my iTunes store and not go over the followingmessage: network connection was reset store does not connect, what can I do to fix it my pc is an xp professional.

    Do you have Norton AntiVirus? It could be that Norton is blocking iTunes from working because it considers iTunes a virus. If you think this is the problem, only uninstall Norton if you have your account information or if you are willing to buy a different AntiVirus program.

  • Network Connection was Reset Error

    Tried to sign into iTunes Store and received the following message. "We could not complete your iTunes Store request. The network connection was RESET! What is the problem. I am using Windows 7 and everthing else is working fine Internet service etc.
    Hope someone can help!

    The internet connection is not propaly setup on your iTunes app, DO NOT change the settings unless you know what your doing. Also, is this a one time or does it happen permentally, because if it happens permentally then you will need to re-install iTunes
    Apoligises for my spelling

  • Itunes says that my network connection was reset how do I fix it?

    So I can get Itunes to open but when I try and connect to the store it says your network connection was reset please make sure you're network connection is active and try again. But me r my brother can get it to work. what can we do?

    Hello courtneyfromcan,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues in Windows
    If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Wndows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Best of luck,
    Mario

  • TS1368 When I try to connect to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset."

    When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.

    Hello donnafromwakefield,
    The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/en-us/TS1368
    Cheers,
    Allen

  • We could not complete your itunes store request. the network connection was reset.

    When I try to play the movie I rented it says this: "We could not complete your itunes store request. The network connection was reset. Make sure your network connection is active and please try again." My connection is fine, how do I fix this?

    The latest message is: 'We could not complete your iTunes Store request. The network connection was reset.'
    In between, I got a messge about verifying my payment method. When I tried to submit the details, I kept getting a mmessage stating that my payment method was declined (my card is not near it's expiration date, and works fine).
    Argh!

Maybe you are looking for

  • What is the actual solution to HomePlug + Infinity...

    I had the Infinity service installed on Friday past 28th Oct and thought all was well! Well it was untill I tried connecting my PC / PS3 / XBOX etc through the Solwise homeplugs NET-PL-200AV-PEW-N I'm using. At the HH3 on a direct connection via cat5

  • Ngage QD - PC Suite and Vista support

    I've had my Ngage for a while, but never had a bluetooth dongle to connect it with. Now that I do, I can't seem to find the install disc, or an installation version of it that seems to work with Vista. All the legitimate links from Nokia direct to th

  • Is it possible to do a LCM migration between 11.1.1.2 and 11.1.1.4 of epm?

    Hello all, Is it possible to do a LCM migration between 11.1.1.2 and 11.1.1.4 of epm? Thanks.

  • Wierd bahavior when unplugging ipod from PC

    Hi Experts!, Well im facing a bad behavior when i unplug my ipod from the pc the battery icon with the plug is till appearing on the screen! with a grey bar and not green. tried everything! software update, reset, restore still didnt work. the next d

  • I just bought a music video in itunes...

    I just bought a music video in itunes and it doesn't show up in movies, it shows up in music, and then I synced my ipod and it is not on my ipod. How do I get it on there? Thanks!