Network connectioncould not be made/error in Itunes Store
I am using Windows Vista (Home Premium Service Pask 1), IE7, Itunes 8, Norton IS 2009 (version 16.02.07, Belkin wirelsess modem. I can connect to the Itunes Store and search for music but when I try to buy a track the error message says that the request could not be completed as the network connection could not be made. It also says tha there was an 'error in the Itunes Store'. I can access and change my account information, I have tried two different payment methods. Switching off all Norton features does not have any effect. I re-installed Norton and Itunes yesterday, in that order so that Norton might be tailored during Itunes install. That seemed to work because program control entries were added. I have run diagnostics in Itunes and all connections were sucessfull (only anomaly is that diags said the user is not an administrator which it was). I have searched microsoft, symantec and itunes web-sites and I am losing the will to live! Can anyone help, please?
Fixed it myself shortly after posting the question by enabling protected mode in IE7! I can only put it down to the collective telepathic powers of the Itunes user community. Once I got past acknowledging an apple T&C's change I enabled protected mode and was still allowed to download. I am now a happy buyer.
Similar Messages
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hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store. An unknown error occured (-3212). Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!
same here no solutions
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When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?
Send a PM(Private Message) to ATT Uverse Care.
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imatch has not completed loading step 1. Error (0x800B0109) There was an error in itunes store.
I had this error with iTunes on Windows XP. I solved it by going to Microsoft Update, selecting "Custom" to do a custom scan (not Express), then installed "Update for Root Certificates for Windows XP [April 2012] (KB931125)".
If you're using Windows 7 or Vista, this linke might work too:
http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsu pd.exe -
Can not access itunes store reads error 4002 -error in itunes store
CAN NOT ACESS ITUNES STORE. GET THE FOLLOWING MESSAGE. ERROR 4002- ERROR IN ITUNES STORE PLEASE TRY AGAIN LATER
Hey Caretaker,
I'd take a look at the following article that goes over the basic troubleshooting for being unable to access the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Hope that helps,
David -
Error Message: This Apple ID has not yet been used with Itunes Store
I set up Apple ID. When I try to make purchase on Itunes Store, systems asks for Apple ID & Password. When I enter, I receive Error Message: This Apple ID has not yet been used with Itunes Store. Options to click Review Account or Cancel. When I click Review Account, it asks for my Apple ID & Password again and gives me the same Error Message. How do I make a purchase?
This isnt an error message as such, but it should give you the option to review and confirm your account details, which is necessary before you can use the account on that machine.
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What is error 1202? I cannot connect to itunes store. i have downloaded the latest version of itunes and still not able to connect to itunes store.
For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
1. Go the app store
2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
3. Find a free app and try to download it
4. you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
6. Full in all you name and address etc... And click next.
7. Verify your email and Enjoy downloading FREE apps
8. Say thank you as I do appreciate your love :) -
I have not been able to access itunes store for over a week now. I keep getting error -1202. I have updated to latest version of itunes but problem still exists. Any tips?
See this one
https://discussions.apple.com/thread/3742260?start=0&tstart=0 -
Apple id has not been used with the itunes store-please review your account information
Hello,
Good Day.
I bought apple ipad 2 and need help.
I registered online and after this i am getting the error.
apple id has not been used with the itunes store-please review your account information
Can any one help me in this issue.
Thanks&Regards,
Shankar.MThis is information you you have created an apple id.
To use this apple id for the itunes store, you have to agree to the terms and conditions and enter in the requested information before you can use the store.
When you create an apple id it does not mean you gain access to all apples features, you would need to create a :-
Itunes id
Facetime id
Game centre id
imessage id
icloud id
You can use the same email address as each login. but until you agree to each terms and conditions you wont be able to access the services.
This is usually done the first time you access each service and sign in with your apple id.
As to iTunes you need a little extra as they will request to confirm details as to address, etc, with the payment information they can confirm you are actually in that country you are trying to purchase from.
Once you have added the credit card details, you can go back in a set payment method to none and remove the credit card details once you have activated the itunes on your apple id.
Basically this message you are getting is just ADDING the feature of iTunes store to your apple id, and confirms you have not got a iTunes id yet. -
Unknown error in iTunes Store 11222
For the past couple of days when I've tried to sync my iPod, I've been getting a message "cannot connect to iTunes Store. Check your network connection and try again." Network connection checked. Even ran iTunes diagnostics to confirm that my iTunes was on the net. Passed with flying colors--even said that my iTunes was connected to the Store! But when I tried to connect, got the same message the first time, then on the second click received "unknown error in iTunes store 11222." I need some help here, or the iTune Store techs need to fix a problem. . .
Message was edited by: [email protected]I got my daughter a brand new Ipod today and was forced to download ITunes V8, and ran into this error. I have spent the better part of christmas trying to get this to work without luck. I have renamed the host file, cleared dns, updated my firewall to assure that itunes is clear to communicate, assured that I don't have proxy server set, etc. I had Version 7 and never had any problems. This thing doesn't do me much good if I cannot purchase music, and it seems this problem has been going on for a while since I see posting from October. I can access any website that I want outside the Itunes application, so it isn't my web connection....any thoughts.
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Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store error 306. I am using windows 7.
(Apologies for butting in, wha.)
now older version is not able to connect to itunes store error 306. I am using windows 7.
If you still get the 306 after updating to 10.6.1.7, perhaps try the following user tip:
iTunes for Windows 9.0.x: Error 306 -
Please give me a solution asap.
This is the iTunes Diagnostic Report That had been generated, but I hadn't connected my iPod Touch to it but I guess the device is not giving any problem.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Sony Corporation VGN-NW225F
iTunes 11.1.1.11
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0036BCE80A4B11B0
Current user is an administrator.
The current local date and time is 2013-10-06 02:04:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {12A6B503-5D6E-4C9D-9E63-F4DD82122E2B}
Description: Atheros AR9285 Wireless Network Adapter
IP Address: *.*.*.*
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Sun Oct 06 01:28:03 2013
Lease Expires: Sun Oct 06 01:28:02 2013
DNS Servers: 192.168.2.1
Adapter Name: {0392DEE3-4F2A-4EED-8133-34D4E6248495}
Description: Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-10-06 01:27:23.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
G: Optiarc DVD RW AD-7700S, Rev 1.70
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.1.1.11 (x64) is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found. -
TS1398 Not able to download from iTunes store
Not able to download from iTunes Store after making purchases.
elaborate more, what happens when you try to download? Any error messages?
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I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.
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