Network crash during software update 10.6.3 and iTunes 9.1
Last night my wife was using her MacBook and it asked to instal the software update, which she accepted. This appeared to hang for some time and in the end she shut the Mac down. Since then the MacBook will not start up and stays on Appple and spining disk.
I tried reinstalling Snow Leopard from the update disc but this stopped with an error (no helpfull information).
I can access the Mac in Target mode and have run the disc utility and this does not find any errors.
Any sugestions, as I'm at a loss as to how to fix this!
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iPhone forums.
Regards.
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Suhelperd crashes during Software update after HD recovery
Hallo All,
It started with Software update not being able to update. I had to repair my Hard Disk, and I ended up by using the recovery partition to clean the Hard Disk. I'm back by reloading the latest available backup from Time Capsule. The software update dialog says all software is up to date now.
I would like to know I'm not running into any future problems and checked the system log. Quite a few failes show up, including suhelperd crashing. Does this mean any more problem(s)?
Thanks,
14-04-12 11:31:45,994 com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [903] for authorization created by '/System/Library/CoreServices/Software Update.app' [899]
14-04-12 11:31:45,994 com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [903] for authorization created by '/System/Library/CoreServices/Software Update.app' [899]
14-04-12 11:31:54,273 diskmanagementd: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x10ead6c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
14-04-12 11:31:54,412 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x10ead6ae0=disk0s3=Recovery HD
14-04-12 11:31:54,921 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7f9f7342a0c0
14-04-12 11:31:54,921 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
14-04-12 11:31:54,929 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
14-04-12 11:31:54,994 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7f9f73607660
14-04-12 11:31:55,731 librariand: changing log level to 5
14-04-12 11:31:57,012 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
14-04-12 11:31:57,012 diskmanagementd: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
ProductBuildVersion = 11C74;
ProductCopyright = "1983-2011 Apple Inc.";
ProductName = "Mac OS X";
ProductUserVisibleVersion = "10.7.2";
ProductVersion = "10.7.2";
14-04-12 11:32:20,058 com.apple.suhelperd: terminate called throwing an exception
14-04-12 11:32:20,579 ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
14-04-12 11:32:24,378 com.apple.launchd: (com.apple.suhelperd[907]) Job appears to have crashed: Abort trap: 6
14-04-12 11:32:28,902 ReportCrash: Saved crash report for suhelperd[907] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2012-04-14-113228_localhost.crash
14-04-12 11:32:46,450 rpcsvchost: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
14-04-12 11:33:28,168 mds: ERROR: _MDSChannelInitForAFP: AFPSendSpotLightRPC failed -1
14-04-12 11:33:28,000 kernel: AFP_VFS afpfs_mount: /Volumes/Time Capsule van ----, pid 994
14-04-12 11:33:50,183 com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [1009] for authorization created by '/System/Library/CoreServices/Software Update.app' [1005]
14-04-12 11:33:50,183 com.apple.SecurityServer: Failed to authorize right 'system.install.software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [1009] for authorization created by '/System/Library/CoreServices/Software Update.app' [1005]
14-04-12 11:33:53,555 diskmanagementd: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x111498c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
14-04-12 11:33:53,657 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x111498ae0=disk0s3=Recovery HD
14-04-12 11:33:53,881 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7f8453422260
14-04-12 11:33:53,881 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
14-04-12 11:33:53,898 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7f8453422710
14-04-12 11:33:53,925 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
14-04-12 11:33:54,211 diskmanagementd: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
14-04-12 11:33:54,211 diskmanagementd: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
ProductBuildVersion = 11C74;
ProductCopyright = "1983-2011 Apple Inc.";
ProductName = "Mac OS X";
ProductUserVisibleVersion = "10.7.2";
ProductVersion = "10.7.2";
14-04-12 11:34:17,962 com.apple.suhelperd: terminate called throwing an exception
14-04-12 11:34:18,398 ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
14-04-12 11:34:19,718 com.apple.launchd: (com.apple.suhelperd[1013]) Job appears to have crashed: Abort trap: 6
14-04-12 11:34:20,002 ReportCrash: Saved crash report for suhelperd[1013] version ??? (???) to /Library/Logs/DiagnosticReports/suhelperd_2012-04-14-113420_localhost.crash
Crash report:
Process: suhelperd [1013]
Path: /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/Resources /suhelperd
Identifier: suhelperd
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Date/Time: 2012-04-14 11:34:18.014 +0200
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[1013]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
*** First throw call stack:
0 CoreFoundation 0x0000000104318fc6 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010418fd5e objc_exception_throw + 43
2 CoreFoundation 0x0000000104318dfa +[NSException raise:format:arguments:] + 106
3 CoreFoundation 0x0000000104318d84 +[NSException raise:format:] + 116
4 Foundation 0x00000001036ff218 -[NSConcreteTask launchWithDictionary:] + 470
5 Foundation 0x0000000103813fc0 +[NSTask launchedTaskWithLaunchPath:arguments:] + 203
6 suhelperd 0x000000010369c784 suhelperd + 38788
7 suhelperd 0x0000000103696f8a suhelperd + 16266
8 suhelperd 0x0000000103695d40 suhelperd + 11584
9 suhelperd 0x000000010369a557 suhelperd + 30039
10 suhelperd 0x0000000103698deb suhelperd + 24043
11 suhelperd 0x00000001036965bc suhelperd + 13756
12 libsystem_kernel.dylib 0x00000001051b128b mach_msg_server + 496
13 suhelperd 0x0000000103698608 suhelperd + 22024
14 suhelperd 0x000000010369653d suhelperd + 13629
15 suhelperd 0x00000001036949bc suhelperd + 6588
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00000001051b2ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x000000010506d7d2 pthread_kill + 95
2 libsystem_c.dylib 0x000000010505ea7a abort + 143
3 libc++abi.dylib 0x0000000104f087bc abort_message + 214
4 libc++abi.dylib 0x0000000104f05fcf default_terminate() + 28
5 libobjc.A.dylib 0x00000001041901b9 _objc_terminate + 94
6 libc++abi.dylib 0x0000000104f06001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x0000000104f0605c std::terminate() + 16
8 libc++abi.dylib 0x0000000104f07152 __cxa_throw + 114
9 libobjc.A.dylib 0x000000010418fe7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x0000000104318dfa +[NSException raise:format:arguments:] + 106
11 com.apple.CoreFoundation 0x0000000104318d84 +[NSException raise:format:] + 116
12 com.apple.Foundation 0x00000001036ff218 -[NSConcreteTask launchWithDictionary:] + 470
13 com.apple.Foundation 0x0000000103813fc0 +[NSTask launchedTaskWithLaunchPath:arguments:] + 203
14 suhelperd 0x000000010369c784 0x103693000 + 38788
15 suhelperd 0x0000000103696f8a 0x103693000 + 16266
16 suhelperd 0x0000000103695d40 0x103693000 + 11584
17 suhelperd 0x000000010369a557 0x103693000 + 30039
18 suhelperd 0x0000000103698deb 0x103693000 + 24043
19 suhelperd 0x00000001036965bc 0x103693000 + 13756
20 libsystem_kernel.dylib 0x00000001051b128b mach_msg_server + 496
21 suhelperd 0x0000000103698608 0x103693000 + 22024
22 suhelperd 0x000000010369653d 0x103693000 + 13629
23 suhelperd 0x00000001036949bc 0x103693000 + 6588
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001051b37e6 kevent + 10
1 libdispatch.dylib 0x0000000104f9c5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x0000000104f9b14e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00000001051b3192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010506d594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010506eb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00000001051b3192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010506d594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010506eb85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff632916b8 rdx: 0x0000000000000000
rdi: 0x0000000000009d03 rsi: 0x0000000000000006 rbp: 0x00007fff632916e0 rsp: 0x00007fff632916b8
r8: 0x0000000105101fb8 r9: 0x00007fff63291148 r10: 0x00000001051b2d0a r11: 0x0000000000000206
r12: 0x00007fda41605cc0 r13: 0x0000000104483e40 r14: 0x0000000105104960 r15: 0x00007fff63291830
rip: 0x00000001051b2ce2 rfl: 0x0000000000000206 cr2: 0x00000001050b31dd
Logical CPU: 0
Binary Images:
0x103693000 - 0x1036a3ff7 suhelperd (??? - ???) <55694424-84ED-3458-A355-5234F6513B29> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Resources/suhelperd
0x1036ae000 - 0x1039c7ff7 com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x103bb0000 - 0x103bc2ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x103bcc000 - 0x103bfcfff com.apple.framework.Admin (11.0 - 11.0) <D7C96057-01E2-3D78-B0FF-23976D585408> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x103c21000 - 0x103cb2ff7 com.apple.PackageKit (2.0.2 - 169) <06B68AF6-038E-3634-82F6-84B90CCCCFE9> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x103d10000 - 0x103ff2fff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x104112000 - 0x104112fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x104117000 - 0x104117fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10411d000 - 0x104128ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x104137000 - 0x104164fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x104179000 - 0x10425de5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x104275000 - 0x104449fff com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x104599000 - 0x1045e7fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x104603000 - 0x104805fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x104899000 - 0x10499bff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x1049c6000 - 0x1049d8ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x1049e4000 - 0x104b4bff7 com.apple.CFNetwork (520.3.2 - 520.3.2) <516B611D-E53E-3467-9211-3C5B86ABA865> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x104bf4000 - 0x104c40ff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x104c70000 - 0x104c71fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x104c79000 - 0x104ce3ff7 com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x104d11000 - 0x104d24ff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x104d31000 - 0x104d4dff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x104d59000 - 0x104dceff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x104e2b000 - 0x104e9efff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x104f00000 - 0x104f0bff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x104f16000 - 0x104f1bfff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x104f26000 - 0x104f68ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x104f7d000 - 0x104f82fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x104f8a000 - 0x104f91fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x104f99000 - 0x104fa7fff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
0x104fb8000 - 0x104fb9fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x104fbd000 - 0x104fc1fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x104fc9000 - 0x104fc9fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x104fd4000 - 0x104fdeff7 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <39EF04F2-7F0C-3435-B785-BF283727FFBD> /usr/lib/system/liblaunch.dylib
0x104fe6000 - 0x104fecfff libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
0x104ff4000 - 0x104ff8fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x105001000 - 0x105003fff libquarantine.dylib (36.2.0 - compatibility 1.0.0) <48656562-FF20-3B55-9F93-407ACA7341C0> /usr/lib/system/libquarantine.dylib
0x10500d000 - 0x10500eff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x105017000 - 0x105018ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x10501d000 - 0x1050fafef libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
0x105139000 - 0x105141fff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
0x10514b000 - 0x105186fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x10519c000 - 0x1051bcfff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x1051d3000 - 0x1051d8ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x1051df000 - 0x1051e8ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
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0x10b084000 - 0x10b0d6ff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10b0e8000 - 0x10b0eefff libGFXShared.dylib (??? - ???) <B95E9B22-AE68-3E48-8733-00CCCA08D50E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x10b0fa000 - 0x10b110fff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x10b124000 - 0x10b163ff7 libGLImage.dylib (??? - ???) <348729DC-BC44-3744-B249-9DFA6498344A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x10b16c000 - 0x10b16efff libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x10b173000 - 0x10b176fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10b17b000 - 0x10b1a8ff7 com.apple.opencl (1.50.69 - 1.50.69) <687265AF-E9B6-3537-89D7-7C12EB38193D> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x10b1b8000 - 0x10b67ffff FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x10baa5000 - 0x10baacff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x10baba000 - 0x10bb30fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x10bb73000 - 0x10bbd5ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x10bc1c000 - 0x10bc56fe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x10bc70000 - 0x10bc72fff com.apple.EFILogin (1.0 - 1) <71D23C08-890D-34B7-B85D-B7F967090FA6> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x10bc7d000 - 0x10bc81fff libutil.dylib (??? - ???) <28672328-B738-38CE-B231-8A93CA6E6EA4> /usr/lib/libutil.dylib
0x10bc87000 - 0x10bc93ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10bca4000 - 0x10bce2fff com.apple.bom (11.0 - 183) <841FA160-A37A-368D-B14E-27AA9DD1AEDA> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x10bcf7000 - 0x10bd06fff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x10bd14000 - 0x10bd22ff7 com.apple.AppleFSCompression (37 - 1.0) <88C436E8-38AE-3D96-A8C8-2D1805CC47B7> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x10c015000 - 0x10c040ff7 com.apple.CoreServicesInternal (113.12 - 113.12) <C37DAC1A-35D2-30EC-9112-5EEECED5C461> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x7fff63293000 - 0x7fff632c7baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1774
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=120.2M resident=74.1M(62%) swapped_out_or_unallocated=46.2M(38%)
Writable regions: Total=38.3M written=7732K(20%) resident=8900K(23%) swapped_out=0K(0%) unallocated=29.6M(77%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 21.3M
MALLOC guard page 32K
Mach message 8K
STACK GUARD 56.0M
Stack 9752K
VM_ALLOCATE 56K
__CI_BITMAP 80K
__DATA 12.1M
__IMAGE 528K
__LINKEDIT 22.8M
__TEXT 97.4M
__UNICODE 544K
mapped file 15.6M
shared memory 312K
=========== =======
TOTAL 236.3MNo, if you don't already have a backup (either on the cloud or on your computer's iTunes) then you will lose your content - if it's in recovery mode it's too late to take a backup
-
Iphone crash during software update.....now won't connect
Hey everyone,
I was trying to update the software on my 3gs, but during the update itunes stopped recognizing my iphone and now the phone is giving me the connect to itunes screen because it needs to be restored. Now, the problem is that when I try to connect the phone to my pc it tells me that it's in recovery mode and it needs to be restored, however, when I click retore it gets stuck on the "preparing iphone for restore sceen" and sometimes it stops and gives me the 0xE0000065 error message. So I tried to open ports 88 and 443 and try again, but the same thing keeps happening. If anybody has any suggestions, PLEASE let me know, thanks.I ran Disk Utility and repaired permissions with the following results:
1/24/08 6:23:15 PM Disk Utility[362] Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
1/24/08 6:23:15 PM Disk Utility[362] Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
1/24/08 6:23:15 PM Disk Utility[362] Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
1/24/08 6:23:16 PM Disk Utility[362] Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/runner " has been modified and will not be repaired.
1/24/08 6:23:17 PM Disk Utility[362] Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
1/24/08 6:23:17 PM Disk Utility[362] Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig" has been modified and will not be repaired.
1/24/08 6:23:17 PM Disk Utility[362] Warning: SUID file "usr/libexec/authopen" has been modified and will not be repaired.
1/24/08 6:23:18 PM Disk Utility[362] Warning: SUID file "System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
1/24/08 6:23:19 PM Disk Utility[362] Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
1/24/08 6:23:58 PM Disk Utility[362]
1/24/08 6:23:58 PM Disk Utility[362] Permissions repair complete
Now Software Update seems to work. Are these warnings serious? -
Crash during software update = black screen and no way to Restart
Had to rebuild my hard drive and system from original Leopard install CD.
Subsequently, initiated internet Software Update which transferred OK.
After Software Update restarted to finish installation the process locked up at "54% complete". Restarting to break out of frozen state, (what else might I have done?!) machine begins to come up but screen goes black then text/code at top of screen scrolling down to a message that I need to Restart but such is repeatedly unsuccessful + no way to open CD drive to perhaps begin again from scratch.
Machine is in a partially updated and therefor scrambled state. Suggestions anyone??You can open the drive by restarting while holding down your mouse button, wired mouse only.
Perhaps you had the following?
You may be experiencing a Kernel Panic as seen and described in Apple doc. HT1392. If not, disregard.
Here's the most used site for Resolving Kernel Panics. Please do all the steps in order, even if you don't think you need to do a certain step.
Here is a great MacFixIt article.
Luck! DALE -
HELP!!! Macbook won't recognize SSD After crash during Software Update!
Hello today an update was available, and my macbook asked me to install and restart, so I restarted my macbook, and the installation began. After an hour and a half, the update was still installing, and all of a sudden my power went out. Since I never have my battery plugged in my macbook when I have it plugged into the charger the macbook turned off in the middle of the update. Now When I try to turn my macbook on it boots on a white screen for a minute or so and then a folder with a "?" appears and begins to flash.
i tried inserting a Snow Leopard install cd into my macbook to reinstall my OS, but "disk utility" wouldn't even recognize my SSD! I have since swapped it out with my old hard drive and everything works fine...but how do I get my Solid-State drive to become recognized again?
Any help would be great! Thanks! Also my macbook specs are below in case if anyone needs them for whatever reason.I'll try that....do you know if they charge anything for that? Thanks!
-
Error during software update, slow browsing speed and maximum force quits ?
I have a mac book. Today i was doing software update, it gave me an error "operation could not be completed, connection reset by peer" ? now what does that mean?
I had recently downloaded open office application which i have deleted it. Further my internet browser are so slow that i feel surfing in stone age.
Besides, i have seen my system is getting pretty slow and i have to use force quit as some operation do not respond to the request.
What to do?Hello,
Regarding the error in software update: It just means you lost your internet connection, but it was the fault of something on your side, not Apple's side. Try again later, or better yet, try it somewhere else. Sounds like your internet setup (your router, modem, etc) is having problems. -
My iPhone froze while downloading a new update. The screen now shows a picture of iTunes icon and USB cable. How do I unlock the phone if I never registered the device on a computer?
Have you tried to restore the iPad back to factory settings from within the Setting App? You might also try and hard "reset" by holding the power button and the home button at the same time until the iPad 2 restarts.
Besides that, find a friend with a computer and try to update it from their comptuer, or if it is close and convenient go to the Apple Store and they will be able to help you. -
How can you restore photos lost during software update on iTunes?
How do you restore or even find photos lost during software update of iphone 4 on iTunes?
Why did you not back it up before performing the update? Did you perform the update on a computer other than the one you normally sync with?
As already stated, if you didn't back it up, the data is now gone. -
Hi
My 3rd Gen Ipod Touch was undergoing a software update when it stopped and itunes threw up a message saying "Update cannot be completed due to an unknown error". I disconnected and reconnected the ipod, and itunes suggested I restore the ipod. I started the restore and it froze midway and again said "Cannot be completed due to unknown error". The ipod is now frozen with the apple logo and an empty progress bar. It is not responding to anything. Windows is recognising it by opening Itunes but Itunes is not showing the divice in the pane. I dont know what to do! Please help!See Here for Device Frozen
http://support.apple.com/kb/ts1445
Device Not Recognised
For Mac
http://support.apple.com/kb/ts1591
For PC
http://support.apple.com/kb/TS1538
And Here for further help:
DFU Mode
Open iTunes and Connect the iPhone to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPhone in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
Bandwidth usage details in SCCM 2007 during software update deployment
Hi All,
How can we know or check that how much bandwidth has been used during software update activity in SCCM 2007use performance monitor / performance counter perhaps
http://social.technet.microsoft.com/Forums/en-US/473bf861-6d81-4a3b-b603-2dfdbfa80c62/is-there-a-perfmon-counter-for-network-utilization?forum=perfmon
---Pat -
Freezing up during software update
I just installed loin on one of my hard drives on my early 2008 Mac Pro. During software update the OS either crashes or freezes up.
I was eventually able to correct the problem. It first started because the phone's battery got completely discharged - thought the USB cable would keep it powered but that wasn't the case.
Anyway, tried to reboot the phone by removing and reinstalling the battery and the phone would not turn on, so this is how I understood what happened. Disconnected it from the USB cable and got the following message:
Your BlackBerry® Device Software is updated and you can safely disconnect your device.
Warnings were encountered during the loading process:
Application data could not be restored to the device. The backup data file has been saved to "file name". You can use the Desktop Software Backup/Restore tool to restore this information.
Recharged the phone, did the restore and the phone is back to life !
Cheers,
Giorgio
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