Network Device Usermode I/O Protocol and ConfigFree error

I have a Toshiba laptop and recently it has not started properly, displaying the following message: "Not found TOSHIBA Network Device Usermode I/O Protocol. Please reinstall ConfigFree. OK".
I am unable to use the laptop and it will not shut down without being forced (though once it did shut down and restarted OK, and then worked fine for three days We left it over Xmas and now it is doing it again). Can anyone let me know what this error message means and how I can deal with it (I know little about the workings of my laptop!).
We have Windows XP and are set up to a wireless broadband connection. I would be wonderfully happy if I could sort this as I have been forced to travel to work rather than work from home today because of it!!!!
Thank you in advance!

Hi
The message is clear.
> Please reinstall ConfigFree.
So why didnt you reinstall this utility???
If you didnt create the Tools & Utility CD you can download this utility from the Toshiba driver page.
Then remove the ConfigFree from the Add & remove programs, reboot the unit and install the ConfigFree again.

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