Network diagnostic tool won't run

Thought I'd run the NDT to see if if could tell me why my upload speed was 25 Mbps on a 75/75 connection. It just says testing in progress and has 4 steps that say not started. Nothing ever changes. There is a mention of a Java applet however I never got prompted for installation of such an item. Is that the issue??
Or is it possibly because the Verizon router isn't the gateway router to the network that the PC is on?

Yes, the issue is apparently Java. More specifically Java and Chrome, according to the Oracle site Chrome won't run Java any more, at least that is what it said when I tried to update Java to 8 v45. Update it in IE and NDT still wouldn't run in Chrome but runs OK in IE.
My upload speed looks even worse today, apparently am now 78/5
The top line of the web 110 detailed analysis is odd - 10Mbps Ethernet Link found
I'm guessing my upload issue is this
This connection is receiver limited 4.14% of the time.
This connection is sender limited 93.26% of the time.
Anybody know what sender limited means?

Similar Messages

Network Diagnostic Service won't run, Symantec turned off, yellow triangles by all network devices

We have a Lenovo laptop that suddenly cannot connect to the network (Windows 2008 R2 domain). The o/s is Windows 7 Pro 64 bit. The system tray icon shows that no network connections are available. When I run the troubleshooter, Windows detects that the Network
Diagnostic Service is not running, and when the troubleshooter attempts to fix it, nothing happens.
Looking in Device Manager, I see a Realtek LAN card, a Cisco wireless card, Teredo Tunneling adapter, and 5 WAN miniports. All are showing a yellow triangle. Under Unknown Devices, I have one device with a question mark and 5 with yellow triangles. I tried
uninstalling/reinstalling the network adapters, but it made no difference.
In addition, I got a message yesterday in the Action Center that Symantec Endpoitn Protection and Windows Firewall were both turned off. This made me suspect malware, but a Malwarebytes scan did not turn up anything. I am now trying a scan in Safe mode.
I've googled this extensively and have seen articles about Teredo Tunneling issues and Network Diagnostic Service issues, but I am not sure of the root of my problem. I don't want to try registry edit solutions or uninstall anything else if those solutions
are not my specific issue.
Any help appreciated.

Hello Peg2011,
Have you made any changes before the laptop can’t connect to the network?
Please take the following steps for troubleshooting:
1. Update the network cards drivers from the manufacturer website
2. If you still can’t connect to the network, please run the command ipconfig /all to check if the IP information is right and share us the result.
As this issue occur suddenly, you could try to use the system restore to return your PC's system files and programs to a time when everything was working fine.
For more information about system restore, please take a look at the following article.
http://windows.microsoft.com/en-hk/windows7/products/features/system-restore
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Airport express for isolated network diagnostic tool.

I have many isolated IP networks that I maintain. I am amazed by the network scanning capabilities of my iPhone. I use the various scanning tools when setting up wireless networks. My question is: can I use an Airport Express connected to an isolated network (no internet connection) via an Ethernet cable and connect my iPhone wirelessly to scan the wired network. I have been reading that the Ethernet port is only active when extending an existing wireless network. I would need to be able to set up a static IP address to get it into my network. I'm hoping this would work, much quicker and portable than a bulky laptop and computer bag.

I have been reading that the Ethernet port is only active when extending an existing wireless network.
It would also be active (802.11n AirPort Express only) if the Express is configured as a wireless Ethernet bridge. Apple calls this mode ProxySTA. However, in this mode the Express would not provide a wireless signal.
To get around this, you would need to use a second Express connected to the ProxySTA by Ethernet. This second Express can then broadcast a wireless network for your iPhone to connect to.

Acrobat Pro and other CS4 tools won't run.

Suddenly I can't execute two CS4 tools. Acrobat Pro reports a CS4 licensing issue and requests that I exceute another product like PhotoShop. Both versions of PhotoShop report error 148:3.
Please advise/help.
Joe

Run the Creative Suite Cleaner Tool, reinstall.
Mylenium

WEP and network diagnostic

Every time I want to log on to my wireless network (which is locked to WEP), I have to use the network diagnostic tool. Nothing else works, I've tried to put $ and x0 in front of the password, I have saved the password diferent ways on the keychain, but the only way I can acces my network is by using the network diagnostic and write the password with 40/128 hex encrypting.
My iPhone can not acces the network at all, my internet provider say it's an Apple problem....
The router is a Allied telesis AT-iMG634W

I had a similar problem after updating to 10.5.3, wifi would disconnect every 20 seconds or so. I know it works fine with Apple's Airport Express router and with a Linksys 54G router, but it never worked with a Linksys WRT300N. Obviously since N is draft one little change by either side and unreliable connection is the result.
I had to roll my macbook back to 10.5.1 with an archive and install then update back to 10.5.2 and WIFI worked again. I hoped they would have fixed this in 10.5.4 patch but they didn't, so I'm still on 10.5.2 until I know for sure it works.
I believe the problem is the handshake between the airport card in your macbook and the 3rd party router. If you had a Apple router it would probably work fine. One way to check is take to the apple store if it works there then you know what the problem is.
I see now there is 10.5.5 update (reason I'm here) checking to see if anyone found it to work for this problem. Good luck.
My macbook is a late 2007 model.

HP p6230a runs slow after bios update - Getting error BIODHD-8 on Diagnostic Tools

After bios update my desktop runs so painfully slow it is unworkable. Disk drive seems to be constantly hammered by processes that don't appear on task manager. Running 64 bit windows 7 (sp1). Running the diagnostic tools prior to boot up comes up with error code BIOHD-8 - A SMART test failed on the drive - please contact HP Support. Ideally would like to get previous version of bios as machine was running well before update.

I will ask my HP Employee Expert colleagues about this internally. It will take a while for them to respond.
the BIODHD-8 error code means your harddrive is failing and must be replaced.
Back up everything that you possibly can before it fails and no longer boots up into Windows .
is your notebook still within the standard warranty period of one year? A notebook hard disk is a warranty replaceable item.(no cost to you while within warranty)
HP notebook warranty status check website
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

I am having trouble running the New York Times Reader (Times Reader) application. It runs on adobe air. I've reloaded adobe air and the application, but it won't run. Any ideas?

I can't figure out why the Times Reader won't run on my Mac (OS 10.8.5). The application opens, but doesn't run. Nothing shows up on the screen except the menu bar at the top.
I have reloaded the application, and uninstalled and reinstalled Adobe Air, but neither has helped.
Loooking for ideas.

If it happens again then try to reload the website or clear the cache and the cookies from that website.
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://support.mozilla.com/kb/Deleting+cookies
*http://support.mozilla.com/kb/How+to+clear+the+cache

Wifi Diagnostic Tools

Morning all,
I am looking to run a diagnostic tool to determine if my wireless setup is as best as it can be. What tool would allow me to do this?
Thanks,
Steve

SteveP wrote:
Morning all,
I am looking to run a diagnostic tool to determine if my wireless setup is as best as it can be. What tool would allow me to do this?
Thanks,
Steve
I suspect you will get a number of different answers, but here is mine: inSSIDer
Link: http://www.metageek.net/products/inssider/
Here is what it will display:
Note that I covered up the actual name of my network and substituted my forum name. Also, I am currently not on my FiOS connection but on an AT&T DSL connection at our lake house, so you don't see any Actiontec routers, for example. .
Several items I like to check:
1) (Most important!) How many networks are using the same channel. In my case only my network is on Channel 1, but you can see there are several on channel 6, which can lead to conflict and a slowdown. Keep in mind that many of the channels overlap , the best channels to use are 1, 6, and 11, whichever one is the least used in your area.
2) Verify that you are using good encryption (and see who isn't ).
3) The signal strength.
There are some additional graphs available, signal strength over time, etc. Overall this tool at least gives you some good info. And it is free!
Hope this helps.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416-P1, IMG 1.8, Build 02.54
Keller, TX 76248

CS3 installs but won't run

Ok - not sure if this goes in this section or not.. but it's a technical question.
My b/f bought me a Dell Laptop last week. It has the recommended minimum of everything adobe says it needs for photoshop CS3 (see below for 1721 specs)
When I installed it on the laptop - it was slow, but said it installed. But when I go to open up Photoshop, it opens the screen - and then just hangs. After about 5 minutes it says not responding and I close it. Any of the other programs that came with won't even get that far. I click on them and it gives the little "thinking" circle (as I call it.. lol) and then nothing.
I have read that CS3 has issues with Vista - but their site says the home premium should work. I've also read about 64 bit issues.. but the OS is 32 bit - so it's capable of running 32bit systems... I guess.
I called adobe yesterday after installing and reinstalling CS3 15+ times... with the same issue. I was on the phone for about 2 hours with them. Basically - they have NO CLUE what it would be since it installs fine and opens with no error messages. I checked the log files and there is nothing in there I see that says any kind of error.
I have disable windows defender, uninstalled McAfee and google desktop (all are known to cause issues with CS3), I have ALL non MS startup services turned off.. I have turned off the MS users control.. all suggested by the adobe tech.
I have installed using the run as administrator. Nothing. Created a new admin account and installed on that user and opened on reg admin account. Nothing. (again typical things that correct cs3 install issues)
The last thing the guy said was that it might be a video issue. I checked and there aren't any issues mentioned and no driver updates listed.
We tryed installing this on my b/f's laptop. He bought the exact one I have (except his is red.. mine blue.. lol) and it does the EXACT same thing...
So today we called dell. they say it's a software issue and won't answer any questions for free. Apparently only hardware support is free... But they won't accept this is a hardware conflict with the software..
errrrr
Anybody have any clues on this?
=======================================
LAPTOP SPECS:
Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz) Genuine Windows Vista Home Premium
Operating System
Genuine Windows Vista Home Premium
Memory
2 GB DDR2 SDRAM 677MHz (2 DIMMs)
Hard Disk Drive
120 GB SATA Hard Drive (5400 RPM)
Video
ATI RADEON Xpress1270 HyperMemory
Media Bay
8X DVD +/- RW w/dbl layer write capability
Base
Inspiron 1721 Notebook: AMD Turion 64 X2 Mobile Technology TL-56 (1MB/1.8GHz)
Bluetooth Wireless
Bluetooth Wireless Card 355
Software Upgrade
Microsoft Works 8.5
Premium Pack - Advanced Photo+Music: Deluxe Pack + Paint Shop Pro XI
NoteBook Screen
17 inch WXGA+ TrueLife Glossy Notebook Screen
Hardware Upgrade
No Camera
6 Cell Primary Battery
90W AC Adapter
Network Interface Card
Dell 1505 Wireless-N

Rob - thanks for taking a stab at this.
I have tried installing from the DVD and also from the zip file. the zip file was extracted to the hard drive brfore I ran it - and I ran it as administrator.
And when it stalls - it gives the (NOT RESPONDING) tag on the window - which usually means that even if I leave it (and I have for up to 20 minutes) - still nothing.
Here's the update from my dealings with DEll today...
Dell tech support guy told me that it was a know issue that CS3 WON'T run on Vista and that Adobe is working the issue
Told them that I knew others that were running it on Vista and it worked fine. They had no answer.
Then I waited for the Technical support manger to call. This is after expressing my displeasure to the technical supervisor about them trying to pawn this issue off on anyone else but themselves. Why can't they go grab a 1721 off the shelf and replicate the issue and try to figure it out from there?!?!?!
I used to work on a network helpdesk.. if I tried to pull that crap answer without trying to replicate the issue and AT LEAST try to find an answer.. I wouldn't have lasted very long at all!!!!
The Tech manager told me to call customer support and ask for an OS swap (from vista to XP) because they don't know what the problem is and so it muct be a Vista compatibility issue
I call customer support. They say that they no longer will give out XP since it is a step backwards. And to install XP on the machine ourselves (even a liscensed copy) would void the warranty. They suggest I talk to sales about swapping the laptop out with a "more compatible" one. Which isn't a totally bad idea since I really do think it is an AMD/ATI conflict.
They transfer me to Sales.. ohh - you used the Employee Purchase program.. you need to talk to them.. and they transfer me.
The EPP people tell me.. ohhhh you didn't actually go through us since you bought it off the Dell Outlet store. So they transfer me.
The dell outlet store says they will be more than happy to swap me out to an Intel based machine.
Only catch is the Intels are more expensive. They don't have any for the price we paid for the amd's. Fot about $40 more I can get one with a slower processer, a gig less ram, no dvd writer, but with a 160gb hd. To get compatible to mine - would be about $150 more.
And they only have silver in the low end, and black or brown in the higher. Not that I really give a s@!t what the color is.. but it brings up the main reason I am sooo pissed abput all of this....
Why should I have to pay more money, settle on doing without option/features want/need.. just because THEY don't want to take the time to figure out what the real issue is?!?!?! Why isn't it them doing these calls and doing all this troubleshooting.. Why am I being peanilzed for THEM not wanting to do their jobs....
Told the B/F that I am done with Dell. That I don't want the laptop anymore and I don't want any other one from them. He says he'll pay the extra and get me the other one.. but that isn't the point....
Not sure what my next move is.

Issues configuring network-ups-tools with Powerware 5110

Been using Arch for about 24hrs now (It replaced RHEL5 which was running for 18mths) and I'm very impressed. Have found it very good for a new user, the extensive wiki's have been a huge help to get things going. Under RHEL I really needed to do a lot of google searching to get things working but have only had to do it twice for the same build under Arch. I was able to fix the first issue (wTorrent wiki missed install of php-sqlite) and now network-ups-tools.
I had it working 100% under RHEL so its not a device/hardware issue that I can see. But under Arch I keep getting connection lost messages after starting the ups daemon.
System can see a USB device
[root@fiorano ~]# lsusb
Bus 005 Device 002: ID 0592:0002 Powerware Corp. UPS (X-Slot)
[root@fiorano ~]# ls -l /dev/bus/usb/005/002
crw-rw-r-- 1 root nut 189, 513 Jan 3 16:44 /dev/bus/usb/005/002
Config files:
# nut.conf
MODE = standalone
# ups.conf
[myups]
driver = bcmxcp_usb
port = auto
desc = "Powerwave 5110"
# upsd.conf
no changes
# upsd.users
[monmaster]
password = 1
allowfrom = localhost
upsmon master
instcmds = ALL
# upsmon.conf
DEADTIME 15
FINALDELAY 5
HOSTSYNC 15
MINSUPPLIES 1
MONITOR myups@localhost 1 monmaster 1 master
NOCOMMWARNTIME 300
POLLFREQ 5
POLLFREQALERT 5
POWERDOWNFLAG /etc/killpower
RBWARNTIME 43200
SHUTDOWNCMD "/sbin/shutdown -h +0"
# upssched.conf
CMDSCRIPT /usr/local/ups/bin/upssched-cmd
# /etc/udev/rules.d/52-nut-usbups.rules
# various models - bcmxcp_usb
SYSFS{idVendor}=="0592", SYSFS{idProduct}=="0002", MODE="664", GROUP="nut"
I can communicate with the UPS and the process is being performed by the nut user so udev rules file is ok
[root@fiorano ups]# bcmxcp_usb -D -a myups
Network UPS Tools - BCMXCP UPS driver 0.21 (2.4.1)
USB communication subdriver 0.17
debug level is '1'
Shutdown delay longer than battery capacity when Low Battery warning is given. (max 60 seconds)
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
nut 1608 0.0 0.0 1800 788 pts/0 S+ 17:09 0:00 bcmxcp_usb -D -a myups
This time with more debug data....
[root@fiorano ups]# bcmxcp_usb -DDDDD -a myups
Network UPS Tools - BCMXCP UPS driver 0.21 (2.4.1)
USB communication subdriver 0.17
send_to_all: SETINFO driver.parameter.port "auto"
debug level is '5'
send_to_all: SETINFO ups.firmware "Cont:00.50 Inve:01.50"
send_to_all: SETINFO ups.power.nominal "700"
send_to_all: SETINFO output.phases "1"
send_to_all: SETINFO ups.model "POWERWARE UPS 700VA"
Length of meter map: 92
Index Offset Format NUT
0027 0000 51 output.frequency
0028 0004 51 input.frequency
0033 0008 51 battery.voltage
0041 0012 f0 None
0043 0016 f0 battery.charge.low
0047 0020 f0 None
0056 0024 f0 input.voltage
0065 0028 51 output.current
0068 0032 51 output.current.nominal
0078 0036 f0 output.voltage
Length of alarm map: 24
Index Alarm Supported
-001 INVERTER_AC_OVER_VOLTAGE No
-001 INVERTER_AC_UNDER_VOLTAGE No
-001 INVERTER_OVER_OR_UNDER_FREQ No
-001 BYPASS_AC_OVER_VOLTAGE No
-001 BYPASS_AC_UNDER_VOLTAGE No
-001 BYPASS_OVER_OR_UNDER_FREQ No
0000 INPUT_AC_OVER_VOLTAGE Yes
0001 INPUT_AC_UNDER_VOLTAGE Yes
0002 INPUT_UNDER_OR_OVER_FREQ Yes
-001 OUTPUT_OVER_VOLTAGE No
-001 OUTPUT_UNDER_VOLTAGE No
-001 OUTPUT_UNDER_OR_OVER_FREQ No
-001 REMOTE_EMERGENCY_PWR_OFF No
-001 REMOTE_GO_TO_BYPASS No
-001 BUILDING_ALARM_6 No
-001 BUILDING_ALARM_5 No
-001 BUILDING_ALARM_4 No
-001 BUILDING_ALARM_3 No
-001 BUILDING_ALARM_2 No
-001 BUILDING_ALARM_1 No
-001 STATIC_SWITCH_OVER_TEMP No
-001 CHARGER_OVER_TEMP No
-001 CHARGER_LOGIC_PWR_FAIL No
-001 CHARGER_OVER_VOLTAGE_OR_CURRENT No
-001 INVERTER_OVER_TEMP No
0003 OUTPUT_OVERLOAD Yes
-001 RECTIFIER_INPUT_OVER_CURRENT No
-001 INVERTER_OUTPUT_OVER_CURRENT No
-001 DC_LINK_OVER_VOLTAGE No
-001 DC_LINK_UNDER_VOLTAGE No
-001 RECTIFIER_FAILED No
-001 INVERTER_FAULT No
-001 BATTERY_CONNECTOR_FAIL No
-001 BYPASS_BREAKER_FAIL No
-001 CHARGER_FAIL No
-001 RAMP_UP_FAILED No
-001 STATIC_SWITCH_FAILED No
-001 ANALOG_AD_REF_FAIL No
-001 BYPASS_UNCALIBRATED No
-001 RECTIFIER_UNCALIBRATED No
-001 OUTPUT_UNCALIBRATED No
-001 INVERTER_UNCALIBRATED No
-001 DC_VOLT_UNCALIBRATED No
-001 OUTPUT_CURRENT_UNCALIBRATED No
-001 RECTIFIER_CURRENT_UNCALIBRATED No
-001 BATTERY_CURRENT_UNCALIBRATED No
-001 INVERTER_ON_OFF_STAT_FAIL No
-001 BATTERY_CURRENT_LIMIT No
-001 INVERTER_STARTUP_FAIL No
-001 ANALOG_BOARD_AD_STAT_FAIL No
-001 OUTPUT_CURRENT_OVER_100 No
-001 BATTERY_GROUND_FAULT No
-001 WAITING_FOR_CHARGER_SYNC No
-001 NV_RAM_FAIL No
-001 ANALOG_BOARD_AD_TIMEOUT No
0004 SHUTDOWN_IMMINENT Yes
0005 BATTERY_LOW Yes
0006 UTILITY_FAIL Yes
0007 OUTPUT_SHORT_CIRCUIT Yes
0008 UTILITY_NOT_PRESENT Yes
-001 FULL_TIME_CHARGING No
-001 FAST_BYPASS_COMMAND No
-001 AD_ERROR No
-001 INTERNAL_COM_FAIL No
-001 RECTIFIER_SELFTEST_FAIL No
-001 RECTIFIER_EEPROM_FAIL No
-001 RECTIFIER_EPROM_FAIL No
-001 INPUT_LINE_VOLTAGE_LOSS No
-001 BATTERY_DC_OVER_VOLTAGE No
-001 POWER_SUPPLY_OVER_TEMP No
-001 POWER_SUPPLY_FAIL No
-001 POWER_SUPPLY_5V_FAIL No
-001 POWER_SUPPLY_12V_FAIL No
-001 HEATSINK_OVER_TEMP No
-001 HEATSINK_TEMP_SENSOR_FAIL No
-001 RECTIFIER_CURRENT_OVER_125 No
-001 RECTIFIER_FAULT_INTERRUPT_FAIL No
-001 RECTIFIER_POWER_CAPASITOR_FAIL No
-001 INVERTER_PROGRAM_STACK_ERROR No
-001 INVERTER_BOARD_SELFTEST_FAIL No
-001 INVERTER_AD_SELFTEST_FAIL No
-001 INVERTER_RAM_SELFTEST_FAIL No
-001 NV_MEMORY_CHECKSUM_FAIL No
-001 PROGRAM_CHECKSUM_FAIL No
-001 INVERTER_CPU_SELFTEST_FAIL No
-001 NETWORK_NOT_RESPONDING No
-001 FRONT_PANEL_SELFTEST_FAIL No
-001 NODE_EEPROM_VERIFICATION_ERROR No
-001 OUTPUT_AC_OVER_VOLT_TEST_FAIL No
-001 OUTPUT_DC_OVER_VOLTAGE No
-001 INPUT_PHASE_ROTATION_ERROR No
-001 INVERTER_RAMP_UP_TEST_FAILED No
-001 INVERTER_OFF_COMMAND No
-001 INVERTER_ON_COMMAND No
-001 TO_BYPASS_COMMAND No
-001 FROM_BYPASS_COMMAND No
-001 AUTO_MODE_COMMAND No
-001 EMERGENCY_SHUTDOWN_COMMAND No
-001 SETUP_SWITCH_OPEN No
-001 INVERTER_OVER_VOLT_INT No
-001 INVERTER_UNDER_VOLT_INT No
-001 ABSOLUTE_DCOV_ACOV No
-001 PHASE_A_CURRENT_LIMIT No
-001 PHASE_B_CURRENT_LIMIT No
-001 PHASE_C_CURRENT_LIMIT No
-001 BYPASS_NOT_AVAILABLE No
-001 RECTIFIER_BREAKER_OPEN No
-001 BATTERY_CONTACTOR_OPEN No
-001 INVERTER_CONTACTOR_OPEN No
-001 BYPASS_BREAKER_OPEN No
-001 INV_BOARD_ACOV_INT_TEST_FAIL No
-001 INVERTER_OVER_TEMP_TRIP No
-001 INV_BOARD_ACUV_INT_TEST_FAIL No
-001 INVERTER_VOLTAGE_FEEDBACK_ERROR No
-001 DC_UNDER_VOLTAGE_TIMEOUT No
-001 AC_UNDER_VOLTAGE_TIMEOUT No
-001 DC_UNDER_VOLTAGE_WHILE_CHARGE No
-001 INVERTER_VOLTAGE_BIAS_ERROR No
-001 RECTIFIER_PHASE_ROTATION No
-001 BYPASS_PHASER_ROTATION No
-001 SYSTEM_INTERFACE_BOARD_FAIL No
-001 PARALLEL_BOARD_FAIL No
-001 LOST_LOAD_SHARING_PHASE_A No
-001 LOST_LOAD_SHARING_PHASE_B No
-001 LOST_LOAD_SHARING_PHASE_C No
-001 DC_OVER_VOLTAGE_TIMEOUT No
-001 BATTERY_TOTALLY_DISCHARGED No
-001 INVERTER_PHASE_BIAS_ERROR No
-001 INVERTER_VOLTAGE_BIAS_ERROR_2 No
-001 DC_LINK_BLEED_COMPLETE No
-001 LARGE_CHARGER_INPUT_CURRENT No
-001 INV_VOLT_TOO_LOW_FOR_RAMP_LEVEL No
-001 LOSS_OF_REDUNDANCY No
-001 LOSS_OF_SYNC_BUS No
-001 RECTIFIER_BREAKER_SHUNT_TRIP No
-001 LOSS_OF_CHARGER_SYNC No
-001 INVERTER_LOW_LEVEL_TEST_TIMEOUT No
-001 OUTPUT_BREAKER_OPEN No
-001 CONTROL_POWER_ON No
-001 INVERTER_ON No
-001 CHARGER_ON No
-001 BYPASS_ON No
-001 BYPASS_POWER_LOSS No
-001 ON_MANUAL_BYPASS No
-001 BYPASS_MANUAL_TURN_OFF No
-001 INVERTER_BLEEDING_DC_LINK_VOLT No
-001 CPU_ISR_ERROR No
-001 SYSTEM_ISR_RESTART No
-001 PARALLEL_DC No
-001 BATTERY_NEEDS_SERVICE No
-001 BATTERY_CHARGING No
-001 BATTERY_NOT_CHARGED No
-001 DISABLED_BATTERY_TIME No
-001 SERIES_7000_ENABLE No
-001 OTHER_UPS_ON No
-001 PARALLEL_INVERTER No
-001 UPS_IN_PARALLEL No
-001 OUTPUT_BREAKER_REALY_FAIL No
-001 CONTROL_POWER_OFF No
-001 LEVEL_2_OVERLOAD_PHASE_A No
-001 LEVEL_2_OVERLOAD_PHASE_B No
-001 LEVEL_2_OVERLOAD_PHASE_C No
-001 LEVEL_3_OVERLOAD_PHASE_A No
-001 LEVEL_3_OVERLOAD_PHASE_B No
-001 LEVEL_3_OVERLOAD_PHASE_C No
-001 LEVEL_4_OVERLOAD_PHASE_A No
-001 LEVEL_4_OVERLOAD_PHASE_B No
-001 LEVEL_4_OVERLOAD_PHASE_C No
0009 UPS_ON_BATTERY Yes
-001 UPS_ON_BYPASS No
-001 LOAD_DUMPED No
-001 LOAD_ON_INVERTER No
-001 UPS_ON_COMMAND No
-001 UPS_OFF_COMMAND No
-001 LOW_BATTERY_SHUTDOWN No
-001 AUTO_ON_ENABLED No
-001 SOFTWARE_INCOMPABILITY_DETECTED No
-001 INVERTER_TEMP_SENSOR_FAILED No
-001 DC_START_OCCURED No
-001 IN_PARALLEL_OPERATION No
-001 SYNCING_TO_BYPASS No
-001 RAMPING_UPS_UP No
-001 INVERTER_ON_DELAY No
-001 CHARGER_ON_DELAY No
-001 WAITING_FOR_UTIL_INPUT No
-001 CLOSE_BYPASS_BREAKER No
-001 TEMPORARY_BYPASS_OPERATION No
-001 SYNCING_TO_OUTPUT No
-001 BYPASS_FAILURE No
-001 AUTO_OFF_COMMAND_EXECUTED No
-001 AUTO_ON_COMMAND_EXECUTED No
0010 BATTERY_TEST_FAILED Yes
Lengt of Config_block: 64
Length of statistics map: 0
Lengt of command list: 22
Lengt of outlet_block: 0
Lengt of alarm_block: 11
send_to_all: SETINFO output.voltage.nominal "240"
send_to_all: SETINFO ups.serial ""
send_to_all: SETINFO input.voltage.nominal "240"
send_to_all: SETINFO input.frequency.nominal "50"
send_to_all: SETINFO input.frequency.low "45"
send_to_all: SETINFO input.frequency.high "55"
send_to_all: SETINFO input.transfer.boost.high "216"
send_to_all: SETINFO input.transfer.trim.low "260"
Shutdown delay longer than battery capacity when Low Battery warning is given. (max 60 seconds)
send_to_all: SETINFO ups.beeper.status "enabled"
send_to_all: SETINFO input.transfer.low "186"
send_to_all: SETINFO input.transfer.high "280"
send_to_all: SETINFO ambient.temperature.high "1"
send_to_all: ADDCMD shutdown.return
send_to_all: ADDCMD shutdown.stayoff
send_to_all: ADDCMD test.battery.start
send_to_all: SETINFO output.frequency " 49.9"
send_to_all: SETINFO input.frequency " 49.9"
send_to_all: SETINFO battery.voltage " 13.5"
send_to_all: SETINFO battery.charge.low "11"
send_to_all: SETINFO input.voltage "234"
send_to_all: SETINFO output.current " 0.3"
send_to_all: SETINFO output.current.nominal " 1.8"
send_to_all: SETINFO output.voltage "234"
send_to_all: SETINFO ups.load " 16.7"
send_to_all: SETINFO ups.status "OL"
send_to_all: DATAOK
dstate_init: sock /var/state/ups/bcmxcp_usb-myups open on fd 5
send_to_all: SETINFO driver.version "2.4.1"
send_to_all: SETINFO driver.version.internal "0.21"
send_to_all: SETINFO driver.name "bcmxcp_usb"
send_to_all: SETINFO driver.parameter.pollinterval "2"
send_to_all: SETINFO input.voltage "236"
send_to_all: SETINFO output.voltage "236"
send_to_all: SETINFO battery.voltage " 13.7"
send_to_all: SETINFO input.voltage "234"
send_to_all: SETINFO output.voltage "234"
send_to_all: SETINFO input.voltage "236"
send_to_all: SETINFO output.voltage "236"
^CSignal 2: exiting
But starting the daemon and things fail...
:: Starting UPSd Daemon [DONE]
[root@fiorano ups]#
Broadcast message from nut (Sun Jan 3 17:24:55 2010):
Communications with UPS myups@localhost lost
Broadcast message from nut (Sun Jan 3 17:25:00 2010):
UPS myups@localhost is unavailable
Here are my daemon and message logs, showing a comms issue with the UPS but I am using the exact same settings as my previous OS build?
[root@fiorano ~]# tail -f /var/log/messages.log
Jan 3 17:24:55 fiorano bcmxcp_usb[1730]: Startup successful
Jan 3 17:24:55 fiorano upsd[1731]: listening on 127.0.0.1 port 3493
Jan 3 17:24:55 fiorano upsmon[1735]: Startup successful
Jan 3 17:24:55 fiorano upsmon[1737]: Communications with UPS myups@localhost lost
Jan 3 17:24:55 fiorano wall[1739]: wall: user nut broadcasted 1 lines (46 chars)
Jan 3 17:25:00 fiorano upsmon[1737]: UPS myups@localhost is unavailable
Jan 3 17:25:00 fiorano wall[1742]: wall: user nut broadcasted 1 lines (36 chars)
[root@fiorano ~]# tail -f /var/log/daemon.log
Jan 3 17:24:55 fiorano bcmxcp_usb[1730]: Startup successful
Jan 3 17:24:55 fiorano upsd[1731]: listening on 127.0.0.1 port 3493
Jan 3 17:24:55 fiorano upsd[1731]: not listening on ::1 port 3493
Jan 3 17:24:55 fiorano upsmon[1735]: Startup successful
Jan 3 17:24:55 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan 3 17:24:55 fiorano upsmon[1737]: Communications with UPS myups@localhost lost
Jan 3 17:25:00 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan 3 17:25:00 fiorano upsmon[1737]: UPS myups@localhost is unavailable
Jan 3 17:25:05 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan 3 17:25:10 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Jan 3 17:25:15 fiorano upsmon[1737]: UPS [myups@localhost]: connect failed: Connection failure: Connection refused
Hopefully someone can point me in the right direction to get this fixed. I did not install any packages manually, everything has been done via pacman (system is fully up to date as per the time of this post.)

R00KIE wrote:I think you should make it 775
Didn't help.
R00KIE wrote:Can you post the script you call in /etc/rc.d to start/stop/restart the service? Maybe someone can spot a problem there.
Sure, it was put there by the package retrieved from the default repo by pacman as was everything else. All I did was modify a few files in /etc/ups so all user/permissions etc should be setup correctly by the package?
[root@fiorano ~]# less /etc/rc.d/upsd
#!/bin/bash
. /etc/rc.conf
. /etc/rc.d/functions
PID=`pidof -o %PPID /usr/sbin/upsd`
case "$1" in
start)
stat_busy "Starting UPSd Daemon"
/usr/bin/upsdrvctl start &> /dev/null
[ -z "$PID" ] && /usr/sbin/upsd &>/dev/null
/usr/sbin/upsmon &>/dev/null
if [ $? -gt 0 ]; then
stat_fail
else
add_daemon upsd
stat_done
fi
stop)
stat_busy "Stopping UPSd Daemon"
/usr/bin/upsdrvctl stop &> /dev/null
/usr/sbin/upsmon -c stop &> /dev/null
[ ! -z "$PID" ] && kill $PID &> /dev/null
if [ $? -gt 0 ]; then
stat_fail
else
rm_daemon upsd
stat_done
fi
restart)
$0 stop
sleep 3
$0 start
echo "usage: $0 {start|stop|restart}"
esac
exit 0
R00KIE wrote:Maybe someone more experienced in debugging these kind of problems can help, I'm all out of ideas now.
Hopefully someone else stops by, but really appreciate your help. I'm sure its something small that I'm overlooking!
R00KIE wrote:forget about your config files for a moment and try something different and check if it works
Things is, NUT is fairly simple to begin with, there is really only 3 items you need to get it to work that I can see. The UPS driver, upsd user and monitor line.

HP Update unable to install HP Printer Diagnostic Tools

Today the HP Update application prompted me to install three updates related to my Deskjet 3520. Two of them seemingly installed OK, but the third one ("HP Printer Diagnostic Tools") downloads but immediately fails after installation has started.
The manual download of the tool seems to run, but there is no success message, and HP Update still shows this one as missing afterwards. This is on Windows 8 Enterprise x64.
This question was solved.
View Solution.

That update is supposed to install a desktop shortcut to the diagnostics landing page. You can find that here: www.hp.com/go/tools .
I don't know why the update is not working, but I would suggest selecting the "Hide" option so it no longer shows up and adding the above link to your favorites if you wish to save it.
Although I am an HP employee, I am speaking for myself and not for HP

Officejet Pro 8500 A909a - setup can't find printer, HP Network Diagnostic does

Windows XP SP3
HP Officejet Pro 8500 A909a CB022A
DLM1FN1006BR
I have been fighting with this printer for the past week, put at least 40 hours into trying to fix this alone. I will never buy another HP product for my office again.
Windows can find the printer on the network. HP Network Diagnostic can find the printer on the network. But the latest version of the installation for the printer, that I downloaded from the website last week, refuses to find the printer on the network. I would do this without the HP software if I could but I need the functionality of hitting the scan button on the printer and it converting those scanned documents to PDF.
Here's a list of things I've tried:
Finding the printer by IP in the setup (doesn't find it)
Using the HP Scrub tool for this printer at all levels (L1-L4) MULTIPLE times followed by deleting the files in %temp% and then reinstalled the full software package.
Disabled all services and startup items.
Disabled the Windows firewall. Tried with Windows firewall installed as well.
Restarted the HP services in services.msc
Updated MSIEXEC.
Un registered Re-registered the msiexec
Re-registered ATL.dll
Ran subinacl to make sure all permissions are set properly.
What I don't understand is why the HP Network Diagnostic can find it and the install can't. It seems to me that without installing all the HP software, I have no way of using the scan button to scan documents - the scanner just says "Select Computer" followed by "No Scan Options".
Can anyone tell me what I've missed in troubleshooting?

Bump? Anyone have any sort of advice? Or is everyone seeing that I've followed every step in the HP Support site and nobody knows what else to suggest?

Known issue: Diagnostic tools - profiling tools fail to launch (Windows 10 Technical Preview SDK and tools, March 2015 release)

The following issues exist when you run the diagnostic tools without the debugger for Windows universal app projects (Debug >
Start Diagnostic Tools without Debugging):
When the startup project is a C++ universal app set to deploy to a physical Windows Phone device, the profiling tools fail to launch.

Workaround:
Using the Start debugging drop-down menu, change the target to Local Machine, Simulator, or Emulator.

Patch 10.1.5 won't run on Acrobat X Standard

I'm trying to apply the latest Acrobat patch, 10.1.5. It installs fine for my Acrobat Pro PCs but will not run on my Acrobat Standard PCs.
When I launch the AcrobatUpd1015.msp, it runs for a few seconds then disappears.
This is what I get in the log:
MSI (s) (EC:B8) [14:11:31:390]: Product: Adobe Acrobat X Standard - Update '{AC76BA86-A440-0000-A440-7A8C400A1015}' could not be installed. Error code 1603. Additional information is available in the log file c:\logs\delme.log.
MSI (s) (EC:B8) [14:11:31:390]: Windows Installer installed an update. Product Name: Adobe Acrobat X Standard. Product Version: 10.0.0. Product Language: 1033. Manufacturer: Adobe Systems. Update Name: {AC76BA86-A440-0000-A440-7A8C400A1015}. Installation success or error status: 1603.
MSI (s) (EC:B8) [14:11:31:390]: Product: Adobe Acrobat X Standard -- Installation failed.
MSI (s) (EC:B8) [14:11:31:390]: Windows Installer installed the product. Product Name: Adobe Acrobat X Standard. Product Version: 10.0.0. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
Fatal error during installation.
C:\Windows\Installer\c08dae4.msi
I've tried running the patch from a network share and locally. I've also tried using "IGNOREAAM=1". No luck
Anybody run into this?

Thanks,
My original post contained the full contents of the verbose (uses /l* switch) log file.
Here is everything the log file contained:
MSI (s) (EC:B8) : Product: Adobe Acrobat X Standard - Update '{AC76BA86-A440-0000-A440-7A8C400A1015}' could not be installed. Error code 1603. Additional information is available in the log file c:\logs\delme.log.
MSI (s) (EC:B8) : Windows Installer installed an update. Product Name: Adobe Acrobat X Standard. Product Version: 10.0.0. Product Language: 1033. Manufacturer: Adobe Systems. Update Name: {AC76BA86-A440-0000-A440-7A8C400A1015}. Installation success or error status: 1603.
MSI (s) (EC:B8) : Product: Adobe Acrobat X Standard -- Installation failed.
MSI (s) (EC:B8) : Windows Installer installed the product. Product Name: Adobe Acrobat X Standard. Product Version: 10.0.0. Product Language: 1033. Manufacturer: Adobe Systems. Installation success or error status: 1603.
Fatal error during installation.
C:\Windows\Installer\c08dae4.msi
Thanks for any help you can provide. This has been a VERY frustrating problem. I’ve tried manual installs on three different PCs now.
We started at 10.1.3. All Standard PCs ran the 10.1.4 patch but won’t run the 10.1.5 patch.
Acrobat Pro 10.1.4 PCs ran the 10.1.5 patch no problem.
Jim Cassidy | Technical Specialist II, Desktop and Mobile Computing | IT Division | 604.276.5184
WorkSafeBC | www.worksafebc.com<http://www.worksafebc.com

No start, blue screen. Diagnostic tools gives error code BIOME-1. Any suggestions?

Hi,
My system does not start anymore. I use BIOS version 5.43 for my Pavilion 9190. Running Diagnostic tools gives an error code BIOME-1 in the memory test. What to do?
Fred

Since that indicates a memory problem, it would seem that would be where to start. First try to re-seat the memory modules (with the computer turned off). If that does not help, make the Ultimate Boot CD (with another computer) and then boot to it. Run the memory testing routines. MemTest will tell you which module is failing, if you read the results properly as it runs the testing routine.
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Network diagnostic tool won't run

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