Network Error while accessing "Server Documents" in BO Mobile XI 3.1 SP3

Dear Gurus,
I have installed SAP BO Mobile XI 3.1 SP3 at separate server than BO enterprise successfully. I have configured VAS and VMS server according to configuration document and deployed MobileOTA also.
I can download MobileOTA on to my Nokia E72 and connect using my BO enterprise credentials. But when I try to open "Server Documents", it shows "Network Unavailable" error. FYI, I can access InfoView, CMC from BO Mobile server without any issue. Please help me how to resolve the issue.
Thanks in advance.

Hi shakawat,
I would suggest to access the same server docs through Infoview first..may be on some laptop or desktop.
If you are able to access the same then try to access the same reports/docs through mobile and with the same credentials as you are using for infoview.
It happened with me as well but in my case the problem was with the user access rights. Check user access rights in CMC.
Regards,
Ankur

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Network Error: Clean Access Server could not establish a secure connection to Clean Access Manager

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===========
Network Error:
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Please report this to your network administrator.
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Secondary: 10.1.206.249 camsrv2.mycompany.com
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Eduardo,
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If you find this post helpful, please rate so others can find the answer easily

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We r trying to fetch reports from BO 4.1 using java code.The sysytem is logged in and the code also create session.
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at java.lang.Thread.run(Unknown Source)
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detail:Unable to connect to service CDZHome from server CDCTCOE.WebIntelligenceProcessingServer via CMS CDCTCOE.India.TCS.com:6400 (FWM 01006) IDL:img.seagatesoftware.com/ImplServ/OSCAFactory/connection_failure:1.0
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at com.crystaldecisions.enterprise.ocaframework.ManagedSession.validateStatelessService(ManagedSession.java:610)
at com.crystaldecisions.enterprise.ocaframework.ManagedSession.newService(ManagedSession.java:911)
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at com.crystaldecisions.enterprise.ocaframework.idl.ImplServ._OSCAFactoryStub.newService(_OSCAFactoryStub.java:92)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getUnmanagedService(ServiceMgr.java:845)
... 46 more
Note:We have all the required jar files with the code and there is no firewall in between the BO server and the system.

Hi Dell, bit late reply on the thread but we are working on upgrading from 3.1 to 4.1 and am presently got stuck in the same place which is getting discussed in this thread.
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Rave,
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Ankit_Jain wrote:
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I try with Internet Explorer 6 and 8.
Ankit_Jain wrote:
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