Network Magic - Licensing Scheme Question

I have a question regarding the licensing scheme.
I believe that I am allowed a maximum of 5 installs of NM on my network.
My wife's computer recently gave up the ghost. Given that I have had to replace her PC with a new one (the old one is toast - it will not boot) can I somehow transfer the license to her new PC ? or is the license installed on the failed PC lost forever meaning I only have 4 licenses left ?
Thanks.

Hi atari400, Do you have a Pro or Essentals license?
I would call NM Customer Service about that so they can help you with this situation.
Support Hours:
By phone: 888-812-9402
Mon-Fri, 9am-5pm Pacific Time
Sat-Sun, 11am-4pm Pacific Time
(We're closed on most US national holidays.)
My Cisco Network Magic Configuration:
Router: D-Link WBR-2310 A1 FW:1.04, connected to Comcast High Speed Internet
Desktop, iMac: NM is on the Windows Partition, using Boot camp to access Windows, Windows 7 Pro 32-bit RTM, Broadcom Wireless N Card, McAfee Personal Firewall 2009,
Mac Partition of the iMac is using Mac OS X 10.6.1 Snow Leopard
Laptop: Windows XP Pro SP3, Intel PRO/Wireless 2200BG, McAfee Personal Firewall 2008
Please note that though I am a beta tester for Network Magic, I am not a employee of Linksys/Cisco and am volunteering my time here to help other NM users.

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How Disable Network Magic Splash Screen?

Can someone please walk me through the steps to disable the Network Magic startup splash screen? I purchased the software a few years back and saw a message how to do it. I did it, and it worked a treat...until a recent glitch on my computer forced a major restore, which brought the splash screen back. Now I (of course) forget how I disabled it in the registry. I know this question is small potatoes compared to the major probs others here are having, but I'm hoping someone'll still give me a bit of help.
Solved!
Go to Solution.

cpmurphy wrote:
Oops, I apologize! You're right...you shouldn't have to repeat yourself.
I'm running Network Magic Version 4.9.8225.0-Pure0 on the Windows XP Home Version SP3.
Sorry. Hope you can help.
Chris
Hi Chris,
I am responding from Windows XP Home Edition Service Pack 3 w/ Internet Explorer 7 installed on FAT32 File System.
I just uninstalled and reinstalled Network Magic Version 4.9.8225.0-Pure0
Unfortunately, while this installation is still unactivated, having just reinstalled it, I have not experienced the Network Magic Splash Screen.
My copy is set up for Network Reports as well as starting up at bootup. It has FullAccess going through my McAfee Personal Firewall.
I have seen the Splash Screen you are referring to. It was seen when the Network Magic License Servers were down or Network Magic was not set up, right after it was installed. You need to set up Network Magic right after you install it, before you reboot. You don't need to activate it right away.
Uninstall Network Magic. Reboot. Reinstall Network Magic while it is connected to the Router and configured it, then reboot.
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

Network Magic can't even solve it's own licensing problem?

What's the deal with NM and Cisco?
So I try and install NM and it reports it can't connect to it's own licensing server.. Brilliant.
Then I try to open a ticket and it tells me I need to download the .2 version of the app and does not open the ticket...
So I follow the link, download and install and yes, I guessed it, it's the same non .2 version... Brilliant..
Very not impressive folks...
What is the deal?
Message Edited by Trondyne on 10-01-2009 04:47 PM

Trondyne wrote:
What's the deal with NM and Cisco?
So I try and install NM and it reports it can't connect to it's own licensing server.. Brilliant.
Then I try to open a ticket and it tells me I need to download the .2 version of the app and does not open the ticket...
So I follow the link, download and install and yes, I guessed it, it's the same non .2 version... Brilliant..
Very not impressive folks...
What is the deal?
Message Edited by Trondyne on 10-01-2009 04:47 PM
Hi Trondyne,
See the post at the top of the forum and include the information asked for.
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

How to purchase a license for Network Magic?

Hi there, hope anybody can help me here!
I have purchased a Linksys wireless-N broadband router in which Network Magic was included (trial). I would like to purchase a license so I can continue using this software. I have searched everywhere on the website, but I can not make a purchase because "there is a problem with what was submitted"??? I have tried with both my VISA and Mastercard and through Paypal, but none of them will accept my order. I have tried to call them but are just being turned over to another call-center where the connection is broken (tried that three times now).
I can not understand it should be such a problem to sell me a license. I have purchased, i dont know how many thing over the internet, without any problems with my cards or anything else.
And please dont advice me to check my submitted info prior to placing the order. I have tried five times, and even my wife can not find errors in those informations.
If I can not get help in here with my problem. Could anyone then point me in the direction of another network managing program that works similar to Network Magic!!!
Greetings from
Lennart Greve, Denmark
Network Magic Version: 5.5.9195.0-Pure0.LinksysRouterSetup

I'd advise against it... Network Magic as a product was abandoned by Cisco in early 2009 and has not been updated since.

Purchase question, Network Magic

I have a personal home network with 2 PC on it. If I buy the full version of Network magic will I need to buy 2 copies (about $80) or does one copy cover all the computers on my network (Is there a Mac version?)?

Wrong forum but here's the answer anyway. Network Pro 5.5: 8 computers Network Essentials 5.5: 3 computers Network Basic 5.5: 8 computers The Mac version is sold as an add on. Here is where I go the info from. http://www.purenetworks.com/product/compare.php
I don't work for Cisco. I'm just here to help.

How to have same version of Network Magic on all pc`s on home network

I had to uninstall Network Magice from my laptop, and on re-installation I ended up with version 4.1 I am running version 5.0 on my desktop. Before uninstalling I had the same version on both. My question is, how can I get back to version 5.0 on my laptop, all I get from NM is a prompt to buy an update or a new version, I have entered my license key onto my laptop but I cannot upgrade, any help would be greatly appreciated.........

You "must" uninstall the older version and do a clean install of your new version, using the new key.
Network Magic 5.59195.0 Pure0, Platform Ver. 11.2.9195.1
Microsoft Windows Vista Home Premium Ver. 6.0.6002 Service Pack 2
HP Pavilion a6700f PC
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Linksys WRT54GSv4 1.06.3

How to delete screenshots in Network Magic 5.5?

I am running Network Magic version 5.5.9195.0 on my home network. One of its features is the ability to take desktop screenshots of connected computers. NM will store up to 100 screenshots before overwriting the oldest ones. Rather than accumulating screenshots which are not relevant anymore, I like to delete the ones I have no need for anymore. That way I also save HDD space.
The screenshots are stored in the following location:
C:\Documents and Settings\All Users\Application Data\Pure Networks\Platform\ScreenCaptures
However, deleting screenshots does NOT remove them from the Past Screenshots list in Network Magic. Hence my question: how do I not only delete screenshots from my computer, but also from the Past Screenshots list in Network Magic? I opened a ticket for this question with Pure Networks, but they closed it without a conclusive answer...

Flevokiwi wrote:
I am running Network Magic version 5.5.9195.0 on my home network. One of its features is the ability to take desktop screenshots of connected computers. NM will store up to 100 screenshots before overwriting the oldest ones. Rather than accumulating screenshots which are not relevant anymore, I like to delete the ones I have no need for anymore. That way I also save HDD space.
The screenshots are stored in the following location:
C:\Documents and Settings\All Users\Application Data\Pure Networks\Platform\ScreenCaptures
However, deleting screenshots does NOT remove them from the Past Screenshots list in Network Magic. Hence my question: how do I not only delete screenshots from my computer, but also from the Past Screenshots list in Network Magic? I opened a ticket for this question with Pure Networks, but they closed it without a conclusive answer...
Hi Flevokiwi,
Best solution for right now, is to uninstall Network Magic. Reboot. Use Explore to delete the remaining folders of Network Magic. Run Disk Cleanup. Reboot and reinstall Network Magic. Use your other copy of Network Magic to reactivate the reinstalled copy of Network Magic.
This was asked before and no one from Network Magic Beta Forums had any other answer.
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

EasyLink Advisor and Network Magic together - Why?

I am running a Toshiba laptop with Windows XP(MCE) SP3, wireless on a home network with a WRT300N V1.1 router - conecting this laptop, Lexmark X4550 wireless printer, a PS3(80), 3 PSP's, a desktop HP running Windows SP2 with a USB g adapter. I have updated LELA to (Version 3.11 build 9139.94 Platform version: 11.2.9195.1); and Network Magic to (Version: 5.5.9195.0-Pure0 Platform version: 11.2.9195.1 Updated 8/19/2009). I am running a Clearwire wireless broadband modem to the internet and the back of the router. So far, everything seems to be running fine.
My question is why am I running two different systems from Linksys to manage my router? Do I need both of them, even though they seem to be a little different? Which one is the future standard for Linksys? Do I lose anything by deleting one of them, or do I gain anything by keeping both of them? They do not seem to interfere with each other - it is just confusing.
LELA seems to be the better one now that both have been upgraded to the newer sotware.
Please advise. Thanks...
Toshiba Satellite P105-S0684 laptop with Windows XP(MCE) SP3, Intel Pro/100 VE wired and Intel Pro/Wireless 3945ABG wireless. Network with a WRT300N V1.1 router (Firmware version V1.51.2) - conecting this laptop, Lexmark X4550 wireless printer, a PS3(80), 3 PSP's, a desktop HP running Windows XP(Pro) SP2 with a USB g adapter. I have updated LELA to (Version 3.11 build 9139.94 Platform version: 11.2.9195.1); and Network Magic to (Version: 5.5.9195.0-Pure0 Platform version: 11.2.9195.1 Updated 8/19/2009). I am running a Clearwire wireless broadband modem to the internet and the back of the router.

toomanydonuts wrote:
My understanding is that there should be no port scan attempts coming through the router. Normally all the router's ports are closed, so no port scan should be coming through the router.
That's my understanding as well, but, unfortunately, I am still getting ports being scanned from remote IPs. :-(
Possible sources for this would be:
1) another computer on your network is sending out the port scan
2) a wireless printer on your network is opening ports ( I have an HP wireless printer that does this).
3) someone is connecting wirelessly to your network, and scanning ports
1) I only have one computer.
2) Believe it or not I don't have a printer. :-)
3) The router is connected to my computer via ethernet cable, so (I assume) I have (hopefully) turned off the wireless part of the router.
To verify that the router's ports are closed, go to Gibson Research at grc.com , and click on the "Shields UP!" test. Scan your ports and see if any of them are open. The Shields UP! program WILL do a port scan, so you can also see if your computer's firewall complains during this test.
I have done the above and the ports that "Shields Up" scans are stealthed.
If you do find ports open, the most likely cause is a program, running on one of your computers, that is opening ports.
All the programs that I use I have used for a number of years. With the D-Link router that I used I did not have this "problem". Having said that I am not interested in going back to the D-Link router. Hopefully this problem that I am having with my Linksys router can be rectified. :-)
Report back with the results of the scan.
Message Edited by toomanydonuts on 01-23-2008 02:02 AM
Thank you very much for your help toomanydonuts!!!
Servalan

Computer does not have the latest version of Network Magic????

Your Network Magic Version installed:           5.1.9055.0-Pure0
The type of connection to the Internet, like DSL, Cable, or Verizon FIOS Internet Connection.:     DSL
The Brand of Modem and its Model Number the router is connected to.:      Motorola Surfboard SB5100
The Brand, Model, Hardware Revision of your Router and include the Firmware Version: D-Link DIR 655 Rev. A4    Firmware 1.21
The Method of connection your problem computer has to the Router: Wired or Wireless: Wireless
Operating system and version and Service Pack Level, if any. Ex. Windows XP Professional x64 Edition Service Pack 1: Vista (Ultimate) SP2
Software Firewall in use: McAfee Personal Firewall 9.0.136 Build: McAfee Personal Firewall 10.3
Also if any Anti-Virus Program or Spyware Program is actively protecting your computer. (Some Programs like Spybot does cause problems, not being able to go to specific sites.)
          MCAfee SecurityCenter 9.3
My problem is this. I downloaded Network Magic from the link on the web page, after I made my purchase, on every computer. Things were working fine with the computer above, then one day I was changing the internet usage times and I received an error message:
THE COMPUTER NEEDS NETWORK MAGIC, NETWORK MAGIC VERSION 5.0 OR LATER MUST BE RUNNING ON THE SELECTED COMPUTER IN ORDER FOR YOU TO CONNECT TO IT.
Now prior to that day I was about to connect to it from my computer. I am also still receiving Network Magic reports on the above computer sent to my email everyday. If the software is not install like the error message says then how is it that I continue to receive the computer usage reports?

Chiangel wrote:
Your Network Magic Version installed:           5.1.9055.0-Pure0
The type of connection to the Internet, like DSL, Cable, or Verizon FIOS Internet Connection.:     DSL
The Brand of Modem and its Model Number the router is connected to.:      Motorola Surfboard SB5100
The Brand, Model, Hardware Revision of your Router and include the Firmware Version: D-Link DIR 655 Rev. A4    Firmware 1.21
The Method of connection your problem computer has to the Router: Wired or Wireless: Wireless
Operating system and version and Service Pack Level, if any. Ex. Windows XP Professional x64 Edition Service Pack 1: Vista (Ultimate) SP2
Software Firewall in use: McAfee Personal Firewall 9.0.136 Build: McAfee Personal Firewall 10.3
Also if any Anti-Virus Program or Spyware Program is actively protecting your computer. (Some Programs like Spybot does cause problems, not being able to go to specific sites.)
          MCAfee SecurityCenter 9.3
My problem is this. I downloaded Network Magic from the link on the web page, after I made my purchase, on every computer. Things were working fine with the computer above, then one day I was changing the internet usage times and I received an error message:
THE COMPUTER NEEDS NETWORK MAGIC, NETWORK MAGIC VERSION 5.0 OR LATER MUST BE RUNNING ON THE SELECTED COMPUTER IN ORDER FOR YOU TO CONNECT TO IT.
Now prior to that day I was about to connect to it from my computer. I am also still receiving Network Magic reports on the above computer sent to my email everyday. If the software is not install like the error message says then how is it that I continue to receive the computer usage reports?
Hi Chiangel,
If Network Magic is not now installed on the question computer, you need to unsbscribe from the E-mails themselves to stop them.
As for not seeing the computer from the other computer, you need to adjust Vista's Network and Sharing Center, to allow the computers to see each other.
What build of McAfee Firewall are you running?
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

Is it legal to ban the use of Network Magic Pro for registered users

Hi
I have a question ... Is it legal to ban the use of Network Magic Pro for registered users
Cisco would he have to propose a solution : patch, reg file or other solution
Because it's certainly enough to modify one or more files to make Network Magic Pro registered ...
Regards.
Daniel

Hi Daniel,
I'm not sure if it's still possible to create a solution to it. I believe Cisco and Pure Networks (Network Magic) has ended their partnership since last year.

Buying Network Magic in the UK

Hello
I cannot find a uk link to buy network magic online can someone help please.

Network Magic seems to be unavailable to buy in the UK but if you look v closely at their site there is an option to download the old version. This is right at the bottom of their home page. When installing version 4, uncheck the box that says 'Use Advanced Features' and it will work. It offers a 4 day trial. As I already had a license for the old version I entered it to activate the old version and it works!

Can't activate Network Magic

I think I had a trial version of Network Magic installed with my Cisco Linksys router. I have DSL from the phone company and a Gateway desktop computer. This week I added a Toshiba netbook and it picks up the network beautifully. But I can't get Network Magic to activate.
I've gone to the "store" and paid for a download, and received the License key by e-mail. I've disconnected
firewalls, opened ports, removed the program and reinstalled several times on both computers, and it still doesn't work.
All I want to do is share my itunes with both computers. HELP!

RDConnelly wrote:
I think I had a trial version of Network Magic installed with my Cisco Linksys router. I have DSL from the phone company and a Gateway desktop computer. This week I added a Toshiba netbook and it picks up the network beautifully. But I can't get Network Magic to activate.
I've gone to the "store" and paid for a download, and received the License key by e-mail. I've disconnected
firewalls, opened ports, removed the program and reinstalled several times on both computers, and it still doesn't work.
All I want to do is share my itunes with both computers. HELP!
Hi RDConnelly ,
Support Hours:
By phone: 888-812-9402
Mon-Fri, 9am-5pm Pacific Time
Sat-Sun, 11am-4pm Pacific Time
(We're closed on most US national holidays.)
thecreator - Running Network Magic version -5.5..9195.0-Pure0 on Windows XP Home Edition SP 3
Running Network Magic version -5.5.9195.0-Pure0 on Wireless Computer with McAfee Personal Firewall Build 11.5.131 Wireless Computer has D-Link DWA-552 connecting to D-Link DIR-655 A3 Router.

Old computer not working with Network Magic

Hi I am having issues activating my license for Newtwork Magic on one of my home computers the desktop. I am using Network Magic Pro Ver. 5.1.9005.0-Pure 0 There are a total of 3 computers on the network. 2 are Dell Laptops with Home Vista. The third computer is a Dell desktop Precision 330. The desktop is running Windows XP Pro, Ver 2002 SP3, Pentium 4 1800MHZ. I have cable internet, Surfboard modem, a D-link router DIR-655. The desktop has a D-Link DWA-552 XtremeN adapter.
I have installed and un-install Network Magic 4 times but I still recieve the same message and yes i ran a clean disk, manually deleted files and restarted the computer everytime. The message I am receiving is: "The Licensing server could not be contacted. Please make sure you have internet connection and try again."
I am at this time using the desktop to send this message so yes I am connected to the internet but Network Magic is not acknowledging the connection. On my computer, a laptop, Network Magic indicates the desktop is on the network but a alert states that Network Magic is not installed.
Thank you

Basics from the User Guide are restart, reset, restore from backup, restore as new device. Have you gone through ALL these steps? What exactly HAVE you done to troubleshoot your issue?

Network Magic or Home Network Defender is Blocking Uploads

I removed my primary hard drive and installed a new, faster larger one. When I installed Network Magic I have been getting some significant problems:
1. Speed test shows 0 Kbps upload speed and the gauge shows nothing uploaded on the Network Magic Speed Test
2. I can NOT upload my videos to my external video publishing site - the Vimeo uploader is erroring out and crashing. When I try the browser tool, I am getting an error that says I can not upload the file.
I did not have this problem before I reinstalled Network Magic. My other computers do not have this problem.
I am using:
Network Magic Pro Version 5.5.9195.0-pure0
The OS on this computer is Vista Ultimate Service Pack 2
The internet connection is CABLE via Atlantic Broadband
The Router is a Linksys WRT610Nv2 Fireware 2.00.00 B05
The computer's virus software is NETSAFE Security Suite from Altantic Broadband - Firewall is NOT active. ( this is different than my other computer that is on the network, and it different than my prior installation configuration on my old hard drive - it used McAfee.

I removed my primary hard drive and installed a new, faster larger one. When I installed Network Magic I have been getting some significant problems:
1. Speed test shows 0 Kbps upload speed and the gauge shows nothing uploaded on the Network Magic Speed Test
2. I can NOT upload my videos to my external video publishing site - the Vimeo uploader is erroring out and crashing. When I try the browser tool, I am getting an error that says I can not upload the file.
I did not have this problem before I reinstalled Network Magic. My other computers do not have this problem.
I am using:
Network Magic Pro Version 5.5.9195.0-pure0
The OS on this computer is Vista Ultimate Service Pack 2
The internet connection is CABLE via Atlantic Broadband
The Router is a Linksys WRT610Nv2 Fireware 2.00.00 B05
The computer's virus software is NETSAFE Security Suite from Altantic Broadband - Firewall is NOT active. ( this is different than my other computer that is on the network, and it different than my prior installation configuration on my old hard drive - it used McAfee.

Network Magic Pro 5.5 incorrectly identifies my HTC Android phone as a Win7 PC

Your Network Magic Version installed: 5,5,9195,0-Pure0
The type of connection to the Internet, like DSL
The Brand of Modem and its Model Number the router is connected to. SpeedTouch546T2 (set up as a bridge)
The Brand, Model, Hardware Revision of your Router and include the Firmware Version: Linksys WRT610Nv2 Firmware 2.00.00 B05
The Method of connection your problem computer has to the Router: Wireless.
The Connection in use on the problem computer: HTC Desire onBoard WiFi device
Operating system and version and Service Pack Level, if any. Android 2.1
Software Firewall in use: Windows 7
Also if any Anti-Virus Program or Spyware Program is actively protecting your computer. MS Security Essentials
Include your location in the post or fill out your Profile for this forum and include the location. Norway
I have a variety of devices on my home network, such as 1 MAC, 5 Win 7 PCs, 4 Android mobile phones, 1 TV PVR, 1 BluRay Player, 1 TV, 2 Network Printers, 1 iPod Touch. All of them is appearing as the should except one of the mobile phones. It is being recognized as a Win 7 PC and I can not change the type to anything but a PC/Mac. I have tried changing the IP address and also completely resetting the network but to no avail. Network Magic also gives my Android phone (HTC Desire) the name of one of the connected Win 7 PC's. The IP address and MAC address recognized by Network Magic is the ones associated with the phone, not the PC. The PC is a laptop with both wired and wireless connection, but it doesn't help if I disable on or the other or both. I have also completely reinstalled Network Magic on the PC but the problem persists.
In addition to being annoying, the problem also prevents me from administrating a NetGear access point as it only accepts to be managed by the computer Network Magic is associating with my Androd phone. To work around that issue I hope I can do a factory reset on the access point and reconfigure it, but I'm not looking forward to it. I have bought Network magic Pro as my network management sw and would like to use it for that purpose.
Please anyone - HELP!

Dang! It's been a year since this was posted and nobody is able to HELP...
Anyway, I have the same problem here too... My Verizon Motorola Droid A855 is identifies as computer and Microsoft Windows 7 (workstation). I can't get the other options to categorize it as a cellphone. The thing is my Panasonic DMP-BD60 Blu-Ray DVD Player appears on the network map and I was able to put it under "Media Adapter," another pc appears as it should, a Hawking Wireless-G Range Extender as "Wireless Access Point," and a BoostMobile Motorola i1 Android cellphone appears as a "cellphone." So, how come my Motorola DROID A855 is detailed as under my pc name and operating system Windows & Professional? This is weird.
Anybody has an answer?
Fiat lux

Network Magic - Licensing Scheme Question

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