Network Magic v 5.5 I cannot access the online help from the links within NM

When I try to access the online help from any link button in NM V5.5 including the main help > Help center > Network magic help, the browser will open and resolve address ,  Status bar will state done but I have a blank page.
The URL in the address bar is
http://go.purenetworks.com/redir/webhelp/nm/_cover.htm?pn=nm&a=5.5.9195.0&as=0&ad=2&bt=shp&b=Pure&dc=Pure0.LinksysRouterSetup&dt=OLN&k=1611759616&ct=cisco&ag=d9429c0fe2fd40b9&g=d04c74e28eb95300%2Cb2610a4f03b2f988&lcid=1033&ulcid=2057&am=99&it=upgrade
I am running windows 7 Ultimate,  have tried 
Firefox  3.6 and
IE 8.0  -- I have put the Url into the trusted zone  and the web page will again show up as done and status bar shows trusted zone
I have tried all this with my Firewall & AV (Kaspersky Internet Security 2010) both on and disabled
 NB  The "ask linskys link works" as does the "community forums"
The Main help > Help center >Getting Started also works.
( I am running the WRT610N Router set up by Network Magic)
Many Thanks

I've seen this too use http://support.networkmagic.com
Mikro the Owner of the Linksys BEFCMU10_V4-UG Modem & The BEFSR41v4 Router.

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