Network Offline on a C6380

I've searched to find a couple of mentions of offline messages in this area already, but none of them answered my question. So, here it is:
I have a C6380 printer that has been working fine for about 8 months. The set up is wireless and have anywhere from 2 to 3 computers connected to the network at any given time. 2 systems have Vista and one has XP. All of them have the software installed.
Recently, when we go to print, the response comes back that the printer is offline. I've tried to reset it by power off/on the printer, my hub, both, the computers, everything at the same time and nothing seems to bring it back. I then checked the network settings on the printer and reset the SSID and WEP key. This brings it back to functioning again. However, two days later, the system is offline again. When the key was reentered again, the printer came back online and seems to be fine again.
Any suggestions as to the cause and possible solution for this issue???

You may want to set a static IP address for the printer. From any one of your computers:
Type the printer's IP address into a browser (the IP address can be found on a Network Config Page printed from the front of the printer).
Choose Networking, then either wired or wireless depending on your connection (on the left side), then the IP4v tab.
Choose Manual IP. Enter the IP address of the printer, 255.255.255.0 for the subnet and your router's IP for both gateway and the first DNS server (leave the second empty). Your router's IP is likely the same as your printer's except the last number is a '1'.
Click Apply.
Now, I would change from WEP to WPA or WPA2 encryption. WEP is easily broken these days and will cause you more headaches than it is worth. Need help?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

For forum: re: Tools Options Network Offline Web Content and User Data, see Details below, thanks in advance!

For forum: re: Tools>Options>Network>Offline Web Content and User Data, (Help) says in part, '..If you have previously blocked a website from storing data for offline use..', If this refers to the times I have 'denied' a web service from storing data on my machine, then something is wrong. I have 'denied' many such requests, yet there is nothing in the box (Exceptions) 'Offline Data'. Why is there nothing in the box, and/or how do I manually add a service to the 'blocked' box? For me, this is a real problem as I have spent as much as 5 minutes clicking on the little 'Deny' box in the request before it goes away and allows me to watch the video I wanted to watch (the little 'request' box sits right in the middle of the video box, blocking viewing of the video). Is this a problem with Adobe Flash Player Settings (whos 'request' box it appears to belong to) or a problem with the Firefox> Tools (Local Storage) settings? (a picture of this 'request box' available on request)

Note that Offline Web Content is different then local DOM storage and is only used on a few websites that run an application like the mega.co.nz website.
You can inspect and manage the permissions for all domains on the <b>about:permissions</b> page or for the domain in the currently selected tab via these steps:
*Click the "Site Identity Button" (globe/padlock) on the location bar
*Click "More Information" to open Page Info
*Go to the Permissions tab
*Tools > Page Info > Permissions
*https://support.mozilla.org/kb/how-do-i-manage-website-permissions
You can delete the permissions.sqlite file to reset all permissions.

Windows 8 Printer over network offline -HP

Hello
I am using windows 8 in my office.I have installed HP Laserjet 1020 on one system and I have shared it.
Now on another PC i have installed it as a network shared printer.
But the problem is it shows offline after reboot.Sometimes though it work but it shows offline in another machine not in local machine to which printer is attached.
I have downloaded latest driver for my printer but still same issue

Hi,
Since this issue happened when you reboot the computer, I consider that the driver is not loaded propertly.
I suggest we disable fast boot feature in Windows 8 to see what’s going on:
How to Turn "Fast Startup" On or Off for a Hybrid Boot in Windows 8 and 8.1
http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html
Then let’s uncheck the power management on your network adapter:
Open Network and Sharing Center.
Click the Change adapter settings link in the upper left of the navigation pane.
Right click the network connection you want to enable/disable power management support on and click Properties .
Click Configure .
On the Power Management tab, clear the Allow the computer to turn off this device to save power check box.
If the issue still persists, please help to collect event log on the computer with shared printer and upload here for further research.
Collect event log:
http://windows.microsoft.com/en-us/windows7/what-information-appears-in-event-logs-event-viewer
Look forward to your response.
Kate Li
TechNet Community Support

MSI Z87 Gaming, Killer Networking offline

The killer network is enabled and connected but when I use the Killer Network Manager i get the following
Any help?

check KILLER E2200 GAME NETWORKING info at:
http://www.msi.com/product/mb/Z87-G45-GAMING.html#hero-overview

Offline Files - Where is the "Work Online" Button in File Explorer (when connected to company network)?

I have windows 8.1 Pro. I connected a network drive and was able to set up some of the contents as available offline. When I connect to the VPN, however, and go into file explorer - for that drive, it indicates the state as "Offline (background
sync)" and will not allow me to make other folders/files under the mapped drive as available offline or to open any of these. How can I change this state so I am working online? (Also, sync is not running). Thank you for your help.

Hello Liz Braden,
Do you mean that when you use VPN and can’t sync offline folder?
If yes, please take a look at the following thread similar to this issue.
https://social.technet.microsoft.com/Forums/windows/en-US/21042eeb-434b-4864-afbc-22948d4d02e1/offline-file-sync-over-a-vpn?forum=w7itpronetworking
Try to disable the "Configure slow-link mode" for Offline Files:
Computer Configuration\Administrative Templates\Network\Offline Files\Configure slow-link mode
Best regards,
Fangzhou CHEN
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

When I try to open live hot mail I get this message:The Windows Live Network is unavailable from this site for one of the following reasons:

When I try to open live hot mail I get this message: The Windows Live Network is unavailable from this site for one of the following reasons:
* This site may be experiencing a problem
* The site may not be a member of the Windows Live Network
You can:
* You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
However, when I open hot mail in IE it opens just fine. Tried changing the password as suggested but it did not help in Firefox.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Issue with offline availability of roaming profiles in Server 2012

I've recently stood up a Windows 2012 R2 server. I set up folder redirection using the guidelines
here and roaming profiles using Group Policy. All is well except for the fact that if the client is physically disconnected from the network then the profile isn't available.
I've set up folder redirection/roaming profiles on many different version of Windows Server and this is the first time I can remember that the files weren't available offline without further intervention from me. Is there some new setting or default on 2012
R2 that I'm running afoul of?
I note the following screen on the share properties but don't want to go at it until I know more
Location of image in case of no display
Sunt ludi et ioci dum aliquis oculo nocet.

Shaon,
No problem at all, I'm delighted that someone is answering at all! :-)
The answers to your points/questions are as follows:
1. The issue persists after a reboot
2. All computers in the OU are experiencing this issue along with all users affected by these group policy items
3. There is only one group policy applied here and in relation to the three items you've mentioned:
Action on server disconnect [Not configured]
Non-default server disconnect actions [Not configured]
Do not automatically make redirected folders available offline [Not visible]
All the relevant group policy objects (on the server) are at their default "Not configured" value. I've filtered by Windows 7 and Windows 8 as I have nothing below that. I've checked both locations viz.:
Computer Configuration\Policies\Administrative Templates\Network\Offline Files
User Configuration\Policies\Administrative Templates\Network\Offline Files
The same is true for Local Computer Policy, all are set to "Not configured". In Explorer on the client under the Easy Access option all of the salient settings are greyed out.
- Derek
Sunt ludi et ioci dum aliquis oculo nocet.

No longer able to print due to new network provider. HP Deskjet 3050 J610a, Windows Surface RT.

4 months without a printer and i am supposed to be running a small business, please help.
Change of internet provider & i can no longer print using usb or wireless.
Print report states network offline; no activity connection, url 0.0.0.0; admin password not set.
I have run diagnosis and fixing tests.
I have tried pressing the push button on printer whilst pressing the WPS on modem.
I am unable to add modem via Control Panel having put my phone code in.
I have the HPSoftware on the cd but my CD\DVD external drive is not compatible with this pc/tablet.
I can't download the software as it states it is not compatible with windows surface RT
I have tried everything with and without the usb lead
I may have uninstalled software so i checked to see list of installed programs and apparently i don't have any programmes installed on this pc (surely not)!
I have been trying to find where i can change/add connectivity settings to maybe enter the PIN number of the printer but am unable to find how.

I checked the HP web site here. http://support.hp.com/us-en/product/HP-Deskjet-3050-All-in-One-Printer-series---J610/4066450/model/4... And indeed I find no drivers for Windows Surface RT. You will have to connect up a 'regular' windows computer to print.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Firefox worked on my laptop in UK, but here in USA, it does not work on my Brighthouse Wireless Network, but Internet explorer does. What setting do I ned to change?

As above, I have also tried downloading a later version, also tried downloading Google Chrome, none work. I have tried using my laptop at several different wifi connections in USA and Firefox does not work on any. So it is not a wifi set up problem in our home in USA. I am running X.P and I.E 6. When I downloaded I.E 8 that would not work either, so I had to re set the laptop back to a date a week ago.
Unable to access certain bank sites with I.E 6, that is why I use Firefox. Any suggestions appreciated.
This is the message I get
"Unable to connect
Firefox can't establish a connection to the server at webmail.apscontrol.com.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

Problem to make able Offline File Windows 7

Hi, I need your help to solve this problem whit the offline files.
This is the step-by-step of what i done:
I opened the control panel in windows 7
I Clicked on the sync center icon
I Clicked on the manage offline files link
I Clicked on the enable offline files button
I Restarted the pc
But it doesn’t work out: when I go back to the start on the control panel I find the button “Enable Offline Files” instead of the “Disable Offline Files”.
Can someone tell me why? I need to know what I do wrong.
Tks

Hi,
Did you enable offline files by using an administrator account? Just a confirmation, thanks for your understanding.
In addition, would you please let me know whether the problematic Windows 7 client computer joined to a domain?
If it’s in domain environment, please contact your administrator and confirm if disable “Allow or Disallow use of the Offline Files feature” policy setting (the path in GPME: Computer Configuration-> Policies-> Administrative Templates->
Network-> Offline Files). If disable this policy setting, Offline Files is disabled and users cannot enable it.
Please also refer to following TechNet article and check if can help you.
Configuring New Offline Files Features
for Windows 7 Computers Step-by-Step Guide
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Provision offline files in Windows 8.x

Hi there,
I stumbled across a problem. I want to make certain folders offline available for all users. For this I am using the Group Policy setting "Administratively assigned offline files" under "Administrative Templates / Network / Offline Files". Unfortunately,
both, the user part setting and the computer part setting, do not work.
All paths are specified as UNC paths in the "name" column of the provided table in the Group Policy Editor.
Any suggestions, how to get this working?
----------------------- Greetings from Germany, Martin

Hi,
I made a test in our testing enviroment. It works fine when enable this policy. Both my test account could access Offline Files.
Therefore, please check your group policy setting. Make sure sharing folder path correct.
Computer Configuration->Administrative Templates->Network->Offline Files
Roger Lu
TechNet Community Support

Disable Offline Files

Am trying to devise a package to push to W2K (fully-patched) workstations
that will disable Offline Files (in Windows Explorer, Tools - Folder
Options - Offline Files tab - uncheck Enable Offline Files). It turns out
that it is not an easy, quick reghack. Additionally, we "lock down" our
users, users are USERS and not administrator-equivalent. We are using
client 4.91 with mixed SP1 and SP2. We use ZEN 3.2 SP3. Server is NetWare
6.5 SP?
The following regkeys are part of the disabling process:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Applets\SysTray]
"Services"=dword:00000017
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\NetCache]
"DefCacheSize"=dword:00000415
"Enabled"=dword:00000000
However, just using those keys don't disable the feature (if you enter
these, it doesn't disable the function - the function stays retained).
I found the following additional information:
C:\Winnt\CSC is a hidden directory, and when you Enable Offline Files, 2
"system" files are created (if they didn't exist) - 00000001 and 00000002.
You can delete 00000002 anytime, but not 00000001 unless you disable
Offline Files. You can not delete 00000001 unless you disable Offline Files.
I can easily push out a reghack for just about any other program with no
issues, but this is something else (and, nevertheless, frustrating).
Problem: Just inserting the regkeys manually, clicking on the REG file, or
pushing the keys via ZEN, does NOT disable the Offline Files option.
QUESTION: Has anyone used ZEN to successfully push out a method to disable
Offline Files, and if yes, what is needed to disable that functionality?
Thank you.

Use a Group Policy:
\Computer Configuration\Administrative Templates\Network\Offline Files\Allow
or Disallow use of the Offline Files feature
Craig Wilson
Novell Product Support Forum Sysop
Master CNE, MCSE 2003, CCNA
Editor - http://www.ithowto.com
(Seeking Full-Time Expert? Drop me a note :> )
<[email protected]> wrote in message
news:[email protected]...
> Am trying to devise a package to push to W2K (fully-patched) workstations
> that will disable Offline Files (in Windows Explorer, Tools - Folder
> Options - Offline Files tab - uncheck Enable Offline Files). It turns out
> that it is not an easy, quick reghack. Additionally, we "lock down" our
> users, users are USERS and not administrator-equivalent. We are using
> client 4.91 with mixed SP1 and SP2. We use ZEN 3.2 SP3. Server is
> NetWare
> 6.5 SP?
>
> The following regkeys are part of the disabling process:
>
> **************************************
>
> [HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Applets\SysTray]
> "Services"=dword:00000017
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\NetCache]
> "DefCacheSize"=dword:00000415
> "Enabled"=dword:00000000
>
> **************************************
>
> However, just using those keys don't disable the feature (if you enter
> these, it doesn't disable the function - the function stays retained).
>
> I found the following additional information:
>
> C:\Winnt\CSC is a hidden directory, and when you Enable Offline Files, 2
> "system" files are created (if they didn't exist) - 00000001 and 00000002.
> You can delete 00000002 anytime, but not 00000001 unless you disable
> Offline Files. You can not delete 00000001 unless you disable Offline
> Files.
>
> I can easily push out a reghack for just about any other program with no
> issues, but this is something else (and, nevertheless, frustrating).
>
> Problem: Just inserting the regkeys manually, clicking on the REG file, or
> pushing the keys via ZEN, does NOT disable the Offline Files option.
>
> QUESTION: Has anyone used ZEN to successfully push out a method to disable
> Offline Files, and if yes, what is needed to disable that functionality?
>
> Thank you.
>
>

Allow or Disallow use of the Offline Files feature

Hi all! I am having an issue with Offline files on some new Windows 8.1 clients we have deployed. We wish to have Offline Files disabled for these machines, but using the GPO Setting "Computer config>Policies>Administrative Templates>Network>Offline
Files>All or Disallow the use of the Offline Files feature" is not working as described. We have used this setting as far back as XP and to my knowledge it has always worked. However, on these client systems the setting does disable the button to enable/disable
offline files but does not actually disable offline files itself. The explanation of the setting has this to say:
If you disable this policy setting, Offline Files is disabled and users cannot enable it.
Why isn't this working in Windows 8.1? Thanks!

Hi Matt,
Based on your description, have we restarted the computer? As stated in the explanation sector of the setting, changes to this policy setting do not take effect until the affected computer is restarted.
TechNet Subscriber Support
If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
Best regards,
Frank Shen

Windows Offline Files / Sync Center - 99GB?? bug?

Currently have a laptop connected to a domain where the user's My Documents folder is set up in Sync Center... while the laptop is on the network everything is fine and dandy, however once the user disconnects a good portion of the files and folder show
a gray X indicating that they haven't sync'd over a local copy. When going into the 'Disk usage' tab for Sync Center, everything shows as 99GB used, 99GB available and the drive size is 999GB. If I do a manual sync I see that it fails due to not enough offline
cache space. Attempts to change it with the 'Change size' button have failed as nothing shows up when I click on that button. Free disk space shows up as roughly 24GB free and Windows Scan Disk reveals nothing wrong with the drive. Help!

Hi,
Did this issue occur before ? Did the machines in the domain share the same issue with you?
1.If the issue occured occasionally, I recommend you to manually re-initialize the offline files database/client-side cache following this link:
How to re-initialize the offline files cache and database in Windows XP (Win7 takes with the same path)
https://support.microsoft.com/kb/230738?wa=wsignin1.0
2.This issue may be caused by the group policy,please check the following policies according to the path.If you have no permission to change the policies ,please contact with your administrator.
Here is the policies path:
Computer Configuration\Administrative Templates\Network\Offline Files
Limit disk space used by off line files
Default cache size
Prohibit user configuration of Offline files
Here is the link for reference:
Fixing OffLine File Cache Problems Using Group Policy
http://www.falconitservices.com/support/KB/Lists/Posts/Post.aspx?ID=158 (link from official website would be better)
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
3.If the issue persists, please check the Event Viewer for related error information.
This path may be helpful:
Event Viewer \Applications and Services\Microsoft\Windows\Offline Files
Best regards

I want to get into Hotmail but it says "Windows Live Network is unavailable from this site."

I have always been able to get into my Hotmail account until about two weeks ago. I updated Mozilla in hopes that this would help but it didn't. The message I get also says that it is unavailable from this site for one of the following reasons - The site is experiencing a problem (but when I try to get into Hotmail from Internet Explorer I have no trouble). OR The site may not be a member of the Windows Live Network - it has always worked before and every once in a while still works. Can anyone help me?

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Network Offline on a C6380

Similar Messages

Maybe you are looking for