Network on 10.10.10.x print to printer set to 192.x.x.x

Hi all,
im a noob... on our office, our ip's are set to 10.x.x.x and all the printers also and it works ok.
now, we got an printer that internally it works with a network of 10.x.x.x and it does not accept to setup the ip to 10.x.x.
our problem is that we cant set it to our network ip, so if we set eg.192.x.x.x we cant print to it....
can you please help?
thanks

Hi thinprinter,
Based on your description, I’m a little confused with this problem. Would you please let me confirm something?
“now, we got an printer that internally it works with a network of 10.x.x.x and it does not accept to setup
the ip to 10.x.x.”
Did you mean that you want to add a new printer in 10.x.x.x network segment? However, didn’t it accept the
IP address (10.x.x.x)? Was there any error message that you can get? Meanwhile, would you please let me summarily know how you setup the new printer? Did deploy via GPP (the path: Computer Configuration or User Configuration-> Preferences-> Control Panel
Settings-> Printers)? Or any other way? Any detail, please feel free to let me know. It may help me understand this issue clearly and go further analysis.
By the way, you descript “it does not accept to setup the ip to 10.x.x.”. Please let me confirm if “10.x.x”
is a typo.
Hope this helps.
Best regards,
Justin Gu

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