Network printer won't install on windows 7 computer

I have 3 XP computers on my network and use the hp 3900 printer. I can install the printer directly using the usb connection to my new windows 7 computer, but when I try to install it from the host computer on the network it can't find the updated driver.

Hey,
First try installing the software below and check for any differnce:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-120038-6&cc=us&dlc=en&lc=en...
If the same error appears a such may happen due to other issues than the operating system version (e.g. lack of Administrator rights, free space, ram, etc.
Follow these guidelines, the steps should be similar for Windows 7:
http://support.hp.com/us-en/document/c03532486/
Additionally let me know how much free space and RAM you have on your PC, as well look for any Details button once the error message appears.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

Printer won't install on my computer

I just purchased a new laptop with Windows 7. Now the Officejet Pro 8500 series printer that I purchased two months ago won't install on the computer. It is telling me that it isn't compatible with my operating system. What can I do?

Just use Google and search the web for your drivers here...
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=3692888
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Network printer won't install

I am trying to install a printer on the office network, "No driver found" Operation failed wioth error 0x00000214

I'm guessing your using W7? Did you install the printer drivers? Make sure you also go to the manufacturer to get the latest up to date drivers.
Does it ask you to install from the "drivers disk" or go online to download them?

Printer won't install on Windows 7 Business edition

I bought this today and I went to install it via the disc. The installation stopped me and told me I had the wrong operating system when surely Windows 7 Buisness edition should be supported?
Is there a way around this or do I need to buy another operating system just to use my printer?

Hey,
First try installing the software below and check for any differnce:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-120038-6&cc=us&dlc=en&lc=en...
If the same error appears a such may happen due to other issues than the operating system version (e.g. lack of Administrator rights, free space, ram, etc.
Follow these guidelines, the steps should be similar for Windows 7:
http://support.hp.com/us-en/document/c03532486/
Additionally let me know how much free space and RAM you have on your PC, as well look for any Details button once the error message appears.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HT1926 Itunes won't install on windows computer because a "package is missing ". What is this package?

I've been trying to install itunes 10.6 so i can synchronize it with my iphone 4 but Windows doesnt let me becouse a package is missing. It will only let me instal up to itunes 10.4 which doesnt work with my iphone 4.

i couldnt find the ASU, when i tried to install it gives me the same missing package message.
If you're using XP, go into your Add or Remove programs control panel. Can you see Apple Software Update in the list of programs? if so, select Apple Software Update, click "Change" and then click "Repair".
If you're using Vista or Windows 7, go into your Uninstall a program control panel. Can you see Apple Software Update in the list of programs? If so, select Apple Software Update and click "repair".
If you were able to repair, and ASU now appears under "All Programs" in the Start Menu, try another iTunes install. Does it go through properly this time?

Just purchased HP 8610 printer, but it won't print from my 8.1 windows computer

just purchased HP 8610 printer, installed it wirelessly to my network but it won't print from my 8.1 windows computer. I can print from my cell phone and I can print using the eprint function, but even though I can see it on the network I can't get it to print a document.

Hi,
Have you ilstalled it software and drivers on your computer yet ? Please download and run the following tool:
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-136589-1/HPPSdr.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Using Canon MF 4320 printer installed on Windows computer

Hi guys.
Is there any chance to use Canon MF 4320 printer installed on Windows computer? I am getting a Canon UFR II Printer Driver Error: -50.
Thanks for your help

I found it useful to install the software form the CD provided with the printer rather than downloading the drivers. The download options were confusing with different drivers for different functions and the scanner did not work from the System Preferences > Print & Scan menu until I installed the software from the CD.
You should then download the current Canon driver for your printer, if it is supported on Mac OS X.
If all else fails contact Canon.
http://www.canon.co.uk/Support/Consumer_Products/Telephone_Numbers/telephone_num bers.aspx
You can also email them at
Canon Care Center <[email protected]>
asking where to find the driver and if your printer is compatible with Mac OS X (and which versions of same).
I did not find an MF4320 listed on the Canon support site.
http://usa.canon.com/cusa/support/consumer
or support for Mac OS X for any MF printer
http://usa.canon.com/cusa/consumer/standard_display/mac-osx
So it may not be supported but it is worth an email to Canon to find out.

HP OfficeJet J6410 won't install under Windows 8

Hello to you all,
Two days ago, I bought a new notebook for my daughter. She needs it for her study. It's the HP Pavilion TouchSmart 11-e000ed.
Again, just like the situation I wrote about before in this topic over here (link: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind... the OfficeJet Printer J6410 won't install under Windows 8.
Now this is what I've done before the problem occured:
- I made a username and password for her,
- I activated Windows 8,
- I made a recovery-point,
- I took my external DVD writer, installed Office 2007 Home and Student for her (o.k, I know it's old, but it's very o.k - and legal copy -. for her study, used it myself as well and still do, and never any complaints about that one), and activated it,
After that and restarting the notebook;
- the notebeek activated USB 2.0 (it does that automatically at first use),
- installed XPS2OneNote (to use for Office OneNote 2007),
- installed SaveAsPDF&XPS,
- removed Norton Internet Security (I never use it, I use something else for that purpose, but was - and still am - planning to install that on a later moment),
- I made sure the notebook can access the server we have here at home, and made a share for her.
After that I used the OJ_AIO_J6400_Full_Win_WW_140_408.exe file (Dutch, but I'll translate the text in English).
From this point on I will describe as precisely as possible what happened
- - the program extracts some files, no problems there,
- - when the first screen appears, I pressed 'Install',
- - a bar appears, and after that another pop-up that says tha you must allow all HP processes. I pressed 'Next',
- - system is controlled, and after that one must agree with the licence agreements. I checked the box, and pressed 'Next',
- - the system is prepared for installation and - yes! - there it comes... an error message.
The error message says:
C:\users\<username of my daughter.\AppData\Local\Temp\7zS0FF0\Setup\de..
Please not that this is a different message than the one I got before, as I described in my posting before, (link again: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officet-J6410-won-t-install-under-Wind...
Nonehteless, I assumed that, as before, the problem was with the C+++, just like before. That is why I made the following steps:
- I used the OJ_AIO_J6400_140_408_Scrubber program, run L4 4 times.
- I looked for the KB2565063 update, but it isn't there anymore. So, instead, I ran all updates there are until the system said that there are no updates to be found,
- After that I took the old installation disk that came with the OfficeJet J6410 printer, and (tried to) ran hpsetup.exe. It doesn't do a thing! Literally!!
- after that I tried to run the the OJ_AIO_J6400_Full_Win_WW_140_408.exe file again. No success. I got the same error as before (see above, the ..\7zS0FF0\Setup\de.. thing again.
So, what to do now?
Anyone got some helpfull tips for me? I would really appreciate your feedback / help.
Thank you in advance,

Hi again,
No, it didn't work. And, the solution you offered neither.
This is what I've done.
After downloading the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file, I tried to install it.
It failed. I got an error message similar to the one before.
'C:\users\<username of my daughter.\AppData\Local\Temp\7zS57DB\Setup\de.'
I tried to ran the scrubber again, and the CCCUninstaller and tried again.
Same error message occured.
After that I tried to look for the KB2565063 file again. Found it this time and ran the vcredist_x64 file.
I rebooted the system, tried to run the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file again.
Same error message ocuured.
So, after that, I followed the steps you proposed.
Step 2 - searching for hpoins*.dat --> no results found.
Step 3 - searching for hpwins*.dat --> no results found.
Step 4 - I ran the Run Dialog box and typed MSIEXEC /REGSERVER (with AND without the extra space between ('MSIEXEC /REGSERVER') in the Dialog Box and pressed Ok.
Got an error message in Dutch:
'Kan het bestand MSIEXEC /REGSERVER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /REGSERVER. Check if you typed the name correctly and try again'.
Step 5 - I ran the Run Dialog box and typed MSIEXEC /UNREGISTER (with AND without the extra space between ('MSIEXEC /UNREGISTER') in the Dialog Box and pressed Ok.
Got an error message in Dutch:
'Kan het bestand MSIEXEC /UNREGISTER niet vinden. Controleer of u de naam juist hebt ingevoerd en probeer het daarna opnieuw.
Translation: 'Can't find the file MSIEXEC /UNREGISTER. Check if you typed the name correctly and try again'.
So... conclusion: NOTHING worked.
My ideas for a possible solution didn't work, and neither did your ideas for a possible solution.
Reason why I want it to work is because of the HP Solution Center. If I can not install it with the software from the original installation disk, or the software that one can download from the HP site (the OJ_AIO_J6400_Full_Win_WW_140_408-4.exe file that is), than I have no HP Solution Center. That would be a pity, for I am sure my daughter would really love the use and ease of the program, and would really use it a lot for her study.
What's next? What else can I try to solve the problem?
Got any more idea's or helpful hints?
Thanks in advance,

Indesign CS6 won't install on Windows 7 64bit via GPO

Good afternoon,
I created a installation of Indesign CS6 with application manager enterprise 3 to deploy to computers via the active directory.
It installs correctly without issue to Windows XP x86 machines however won't install to Windows 7 x64 machines.
When the computers starts it trys to install but fails and proceeds to the login screen. The following information is left in the Windows event log.
Has anyone else had this problem and more importantly know how to solve it?
Log Name:      System
Source:        Microsoft-Windows-GroupPolicy
Date:          13/08/2013 9:44:23 AM
Event ID:      1085
Task Category: None
Level:         Warning
Keywords:
User:          SYSTEM
Computer:      WIN7TEST
Description:
Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>1085</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.375831000Z" />
    <EventRecordID>9482</EventRecordID>
    <Correlation ActivityID="{B74A3709-81F6-4B73-AA1F-9B610874B7EA}" />
    <Execution ProcessID="384" ThreadID="1324" />
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="SupportInfo1">1</Data>
    <Data Name="SupportInfo2">3961</Data>
    <Data Name="ProcessingMode">1</Data>
    <Data Name="ProcessingTimeInMilliseconds">41590</Data>
    <Data Name="ErrorCode">1603</Data>
    <Data Name="ErrorDescription">Fatal error during installation. </Data>
    <Data Name="DCName">\\AYR.burdekin.qld.gov.au</Data>
    <Data Name="ExtensionName">Software Installation</Data>
    <Data Name="ExtensionId">{c6dc5466-785a-11d2-84d0-00c04fb169f7}</Data>
</EventData>
</Event>
Log Name:      System
Source:        Application Management Group Policy
Date:          13/08/2013 9:44:23 AM
Event ID:      108
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WIN7TEST
Description:
Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was : %%1603
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">108</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
    <EventRecordID>9481</EventRecordID>
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data>Software changes could not be applied. A previous log entry with details should exist.</Data>
    <Data>1603</Data>
</EventData>
</Event>
Log Name:      System
Source:        Application Management Group Policy
Date:          13/08/2013 9:44:23 AM
Event ID:      102
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      WIN7TEST
Description:
The install of application Adobe InDesign CS6 from policy Global-Application-Adobe InDesign failed. The error was : %%1603
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">102</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
    <EventRecordID>9479</EventRecordID>
    <Channel>System</Channel>
    <Computer>WIN7TEST</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data>Adobe InDesign CS6</Data>
    <Data>Global-Application-Adobe InDesign</Data>
    <Data>1603</Data>
</EventData>
</Event>

Hi Abhijit,
I am able to install InDesign CS6 manually on the machines from the CD/DVD however when trying to install it via GPO or running the msi using the msi exec commands it doesn't install and leaves the above errors in the event log.
The installation was made using the same CD/DVD and the installation works on the Windows XP clients and software other than InDesign CS6 will install to the Win 7 64-bit machines via GPO.
Cheers,

Photosmart C4680 software won't install in Windows 8.1 64 bit

Photosmart C4680 software won't install in Windows 8.1 64 bit. The installer starts, then never does anything. I see it in Task Manager consuming resources forever:
Here is the version I am trying to run:

Hey!
Sorry for the drop-off from the thread, I must have missed your response, I apologize.
When it comes down to the actual installation and issues revolving around that; it is no longer an HP printer issue. It is an MSI (Microsoft Installer) issue.
For MSI support, I recommend for you to call Microsoft Technical Support at 1-800-642-7676.
Best of luck and let me know the outcome if you think of it. Have a great day!
I worked for HP.

After upgrade to latest firmware canon network printer won't print

after upgrade to latest firmware canon network printer won't print. It's a canon MP540 on a wireless network. It will print a test page but won't print from any application, just sits there with the message 'copying print data'!
Running Mac OS X Lion 10.7.2 (11C74), with firmware SMC Version (system): 1.73f63.
Any help gratefully received.

First off if you can print a test page there is absolutely no reason you wouldn't be able to print from a application...none. But stranger things have happened now that we have Lion. Within the application are you selecting the wireless printer........just had to check.
I have the MP620 which is simlar to your MP540 and have no problems printing from my MBA (June 2011). I too have the latest firmware and software......without problems printing.
A few things I'd try would be to remove the wireless printer from your computer (in Preferences, printers), restart, and repair permissions. Then add the wireless printer back, and see if it works. If not.....power OFF the printer and turn back on.
If the above fails reinstall the printer driver (yours) I think you will have to plug in the USB cable.
Keep me updated and I'll tyr and help!

IPod Touch won't install on my computer, works on my brothers perfectly.

My problem is that my iPod won't install on my computer. What happens is that I will connect my iPod and then I get the Hardware installation wizard pop up and it says "An error occurred during the installation of this device. The system can not find the Hardware specified". I'm thinking the problem may be my computer because i tried it on my brother's computer and it works perfectly but on mine which is (Microsoft Windows XP-Windows 7 Viena) It wont work. I've tried restarting, resetting my iPod, putting it in UFC or w.e that is and other options I don't know what else to do please contact me ASAP.
P.S. If I don't click "Finish" on the Hardware Wizard my iPod will sync and connect to iTunes just fine but if I click Finish it will disconnect and the process will start all over again.

I have also tried restarting the iPod and reconnect it again, but still no sign.

Itunes 10.2.2 won't install on my computer. I have tried everything in the support list already, please help

itunes 10.2.2 won't install on my computer. I have tried everything in the support list already, removed all apple files, quicktime, itunes(older version) from the software lists. re-starterd computer, new installations, nothing will help. I have an ipad and an ipod but I can't use it anylonger because my computer refused to install itunes 10.2.2. Please help

This procedure might work or might not work:
Uninstall iTunes according to Apple's directions here
http://support.apple.com/kb/HT1925
Download the free Ccleaner and repair your Registry
http://www.piriform.com/ccleaner/download/standard
Then download/install iTunes again from the Apple website
http://www.apple.com/itunes/
Your iTunes content will not be removed,
Please regularly backup your iTunes content to external medium (hard drive, cd/dvd's) using the File>Backup Library in iTunes. Apple will not reissue new copies of content.
(Notice: this post is a copy/paste in a hope that a uninstall/reinstall and repair of your Registry may solve your particular issue, Windows issues are particular difficult to resolve due to multiple factors, so my advice is to be taken into advisement with others recommendations which may be more specific or experienced in resolving your issue. If it or others recommendations solve your issue, please respond back with a "Correct" or "Helpful" or not resolved responses so we can further refine our efforts in trying to successfully assist others. I receive no compensation for product mention.)

RSAT won't install on Windows 8.1 Pro - "The system cannot find the file specified."

Please help. RSAT won't install on Windows 8.1 Pro. Every time I try, I get the same error - "The system cannot find the file specified.". I really don't want to have to refresh the PC to get it working! I've installed the update successfully on
a fresh win 8.1 enterprise install on a Hyper-V VM.
I am in uk, so have installed the en-US language pack first. I did have a windows component store corruption but I've managed to fix that.
event log says:
Windows update "Update for Windows (KB2693643)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe"
"C:\RSAT Windows8.1-KB2693643-x64.msu" ")
CBS log (C:\Windows\Logs\CBS\CBS.log): http://1drv.ms/19CAv14

As Roger Lu reported, the log indicates that there is corruption in the update files that you downloaded. The log actually reports “file not found”, so you may also want to check permissions on the extracted files in C:\Windows\SoftwareDistribution\Download\76ecaa86ec6712300c2d71cbcdad378c\.
You can also re-try downloading the files to see if your original download was just corrupt.
Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet
It was a permissions issue! Thanks so much Bruce!
I checked the permissions for the folder mentioned above and TrustedInstaller only had List Folder Contents and Special Permissions. So I granted granted Read & Execute to TrustedInstaller and tried installing again...
1) double clicked the installer.
2) once it said Initialisation was complete, I checked the permissions again and it had re-set them to as before, so I granted Read & Execute to TrustedInstaller again
3) Installation was successful.
Not really sure why this happened as it doesn't make sense but it's working now :-)

Flash player won't install in windows 7

Flash player won't install in windows 7
This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.
HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"

Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
If you still have problems, please post the contents of the FlashInstall.log file in
C:\Windows\system32\Macromed\Flash
C:\Windows\syswow64\Macromed\Flash
[topic moved to Flash Player forum]

Network printer won't install on windows 7 computer

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