Network Printing to Windows Computer

I'm a new mac user and have a Mac Mini connected through my home's wireless network. All the other machines are Windows XP. I have a HP Deskjet 990 that is connected by USB to the Dell Desktop and it is a shared printer over the network and I can print to it from my other Dell laptop which is connected over the wireless network. Although my Mac is on the network, and it's files, etc., can be seen and accessed by the Desktop, I can't print anything to the networked HP printer. I installed it on the Mac as a networked machine, and couldn't find the 990 drive so used the Gimp HP Deskjet 900 series driver. When I try to print, it tries to do it but nothing happens and the file just stays in the unprinted list. Your help is appreciated.

Here are some links that may help you:
http://docs.info.apple.com/article.html?artnum=301768
http://joelshoemaker.com/computer/mac/macfilesharing.html
http://docs.info.apple.com/article.html?artnum=19652
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1161.html
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1163.html
http://www.macfixit.com/article.php?story=2004120107141820
http://docs.info.apple.com/article.html?artnum=152259
http://www.ifelix.co.uk/tech/index.html
Hopefully you will find a solution in one of the above links.
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Configuration of Network Printer in Windows

Hi All,
I have a Sun Solaris 10 installed in HP PC (X86), I have successfully configured the network and is working fine.
I have HP printer connected to a PC (say) Tim's PC running Windows 2000 Prof. OS. Tim's PC is also in the same network and is working fine.
Now, I want to print or configure the printer (Tim's Printer) in the Solaris Server so that I can print a files from Sun Solaris
Please help me with the inform to procedure.
Thanks and Regards,
Manoj Mathew

Hi,
Yes, I run the Print Manager, and given the following details
Printer --> Add Network Printer === new window comes
Printer Name - TimPrn
Printer Server - My Solaris Server PC name is coming (i.e. MIS). I think it should the name of the Window PC where the Printer is connected. This name cannot be changed. How to change it?
Printer Make - HP
Printer Model - HP Laserjet 4L
Printer Driver - Foomatic (recommended)
Fault Notification - write to superuser
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Protocol = TCP
Option - Default Printer
Can you help me please
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Problem with network printer on Windows 7 machine

I'm running Mavericks on a Mac Mini. I have a Windows 7 machine with an attached Brother HL-5340D printer. I'm using the Brother HL-5340D CUPS driver. Whatever configuration I use, I cannot get my Mac to print from the Brother. I have even set up dhcp on the Mac and connected to the Windows machine with a cable. I have tried ipp, ldr/ldp, windows, ip, and most of the relevant options under advanced, and nothing works. I've run out of ideas on what to try and how to test and where to look for hints. All I get is the following:
Unable to connect to ‘192.168.33.2’ due to an error.
Not a lot of help.

James Wilde wrote:
1. I forgot to say that it was the Mac equivalent of dhcpd that I turned on so that the Mac is the server, on 192.168.33.1, and it has assigned the number 192.168.33.2 to the Windows box. And yes, I do prefer in these cases to use fixed addresses, but the Windows box seemed reluctant to accept its ip address thus the decision to start dhcpd on the Mac. After that I could not ping the Windows box from the Mac box. I didn't try to ping the Mac from the Windows box. I'll try that tomorrow. As to the network, there are only these two machines on the cable network. The default router on the Windows box is, if I remember correctly, set by dhcpd to the ip address of the house router. I have now disabled the cable network. See below.
Unusual that you could not ping Windows from the Mac. Would explain why you got a connection error with this setup. But if you have now stopped using the cable connection then this is mute.
James Wilde wrote:
2. The network profile is set to Home on the Windows box. I don't see any references to Homegroup in any of my messages on this topic. If you are referring to another post I made on a different subject, I am aware of the problems with Homegroup, and as far as I know, I have avoided this, since my wife's Windows box is the only Windows box in the house. Everything else is either Mac or Ubuntu, apart from one or two Windows virtual machines on my Mac and Ubuntu boxes.
No, you didn't mention Homegroup but you did mention not being able to see the Windows computer "Incidentally I now find that I can't get any result from selecting Windows in the Add Printer dialog." So I thought I would mention that Homegroup can cause this.
James Wilde wrote:
3. I've tried all three options in the Add printer dialog, IP, Windows, and Advanced. Under Advanced I have tried lpd and spoolss and ipp, under ip I have tried ipp and lpd. The share name is Brother-HL-5340D, and the hyphen between Brother and HL I put there myself to make it one 'word'.
I've just tried your suggestion and get the following when I click on Add.
Unable to verify the printer on your network.
Unable to connect to ‘192.168.1.202’ due to an error. Would you still like to create the printer?
I've seen this occur when the LPD process is not working. Open the Services pane on the PC and check the LPD service has started. If it is running and you still get the error message, what happens if you say yes to creating the printer?
James Wilde wrote:
As i said, I have disabled the cable network and am using the house wifi network (all machines with fixed IPs). I can ping the computer and have just mounted a disk on her computer with smb using Finder/Go. The mount does appear to be read only, but at least I can open all the folders.
Anything else I can try?
That is a good outcome. Proves there is a functional path between both computers.
Since you can connect using SMB, and if you cannot LPD to work, then try adding the printer again using the Windows view in the Add printer pane. You should see the workgroup used by the Win7 PC followed by the Win7 computer name. Selecting it should prompt you to authenticate (unless you have saved the account in Keychain) and then the printer share name should appear. After selecting the share, select the Generic PS driver as a test to see if you can submit a print job - open the print queue on the Win7 PC to see if the print job appears. If this does work, you can remove the printer on the Mac and add again, this time selecting the Brother driver and then see if this works.

HP 950C network printer and windows 8.1

I have an HP950C printer that is usb connected to my desktop which runs XP. This printer was used on my network by my old laptop which was also XP. I now have a new laptop with Win 8.1 and the printer will not work unless I hook it up via USB. The error message is that there is no driver installled. I downloaded a driver and nothing changed. My HP disk isn't recognized by my laptop with Win 8.1. Is there a problem with getting it to work on the network because I have two different operating systems?
This question was solved.
View Solution.

Hi 080842,
Since your printer is USB only, one of the computers on your network will have to be connected to it by USB and then share it over the network. So the issue really is how to get Windows XP and 8.1 to share resources over a network.
The drivers for the 950c are in Windows already so no disks are needed.
These instructions are written for Windows 7 and XP, but they should work for Windows 8.1 and XP.
You will not need the step 5 as the driver for this model is built into Windows.
Step one: Windows 7 Homegroup must be setup
Printer sharing must be setup in the Homegroup settings, if one of the computers in the network is using Windows 7.
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click Network and Sharing Center.
5. Click Choose homegroup and sharing options
6. If the Homegroup is not setup, you need to set up your homegroup before continuing.
Step two: Set the Workgroup on each computer
Each computer on the network must be set to the same Workgroup. The workgroup name needs to be changed from the default to a new name.
Windows XP:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The default Workgroup is WORKGROUP.
4. The name of the Workgroup should be changed from the default.
5. In System Properties, click the Computer Name tab.
6. Click the Change button.
7. Enter the Workgroup name that is used by your entire network. If you are changing the Workgroup name, use the same name used in Windows 7.
8. Click OK.
9. You must restart your computer for the change to take effect.
Windows 7:
1. Click Start.
2. Right click Computer and then left click Properties.
3. The Workgroup is listed in System Properties.
4. The default Workgroup is WORKGROUP.
5. The name of the Workgroup should be changed from the default.
6. Change your Workgroup in Windows 7 by clicking Change settings.
7. Click the Change button.
8. Enter a new Workgroup name that will be used by your entire network.
9. Click OK.
10. You must restart your computer for the change to take effect.
Step three: Setup a share account on each computer in the network
Create a common share account on each of the computers, including the computer that is sharing the printer to the rest of the network. This share account must have the same name and password on each computer.
If you decide to use an existing account that appears on each computer all ready, this existing account must be password protected. If you do not want to password protect your default login, create a new share login as described in the following steps.
Windows XP
1. Click Start
2. Click Control Panel
3. Click User Accounts
4. Click Create a new account.
5. Enter the same user account name created as the share account on the Windows 7 computer.
6. Click Next.
7. Under “Pick an account type”, select ‘Computer Administrator’.
Note: In Windows XP you must select Computer Administrator in order setup a printer.
8. After you new account is created, select it under ‘pick an account to change’.
9. Click Create a password
10. Enter the same password used when creating the share account on the Windows 7 computer, following the directions on the screen.
11. Click Create Password button.
12. Log off your current user account and log into the new share account to activate it.
13. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Windows 7
1. Click Start
2. Click Control Panel
3. In the upper right corner ensure that View by has Large icons or Small icons selected.
4. Click User Accounts
5. Click Manage another account
6. Click Create a new account
7. Select Standard User
Note: The account created should be created with the lowest security setting necessary. Creating the share account as an administrator is discouraged.
8. Enter a new user account name. Use a name that is easy to remember as the account used for sharing resources across your network. For example: ‘ShareAccount’
9. After your new account is created, select it under “Choose the account you would like to change”.
10. Click Create a Password
11. Enter a new password, following the directions on the screen.
12. Click Create Password button.
13. Close any remaining opened windows, making a note of the new account name and password as you will need to create identical accounts and passwords on the other computers on your network.
14. Log off your current user account and log into the new share account to activate it.
15. Once the computer is ready after logging into the share account, you can log off the share account and back into your regular user account.
Step Four: Share the printer to the network
The computer that has the printer attached and installed by USB must have the printer shared to the network.
Windows XP
1. Open the printers and faxes folder in Windows XP.
Note: A hand symbol under the icon for the printer indicates it is all ready shared to the network.
2. Right click on the printer to be shared to the network.
3. Left click on Sharing.
4. Click “If you understand the security risks but want to share printers without running the wizard, click here”.
5. Select “Just enable printer sharing”.
6. Click OK.
7. Select “Share this printer”.
8. If the Share name is acceptable, click OK.
9. If you want to change the Share name, enter a new name. Click OK.
Note: If the Share name entered is longer than 8 characters, you will get a warning that the printer will not be accessible from MS-Dos computers.
Step five: Install the appropriate software for your printer
Install the printer software on the other computers on the network that will need to access the shared printer. Install the correct driver for the printer model for each computer on the network.
1. Check for available drivers – visit the HP website and download available drivers.
Note: Even if you have an install CD for your older HP product, there may be an updated driver for your printer.
2. Launch the driver setup by double-clicking on the downloaded driver.
3. If the driver install process requires you to attach the printer USB cable to continue, click cancel instead. This will roll back the install, but it will leave the driver files installed.
4. Select the USB connection type. Look for the checkbox labeled “Connect later – Do not connect to the printer now. I will connect it later”.
Note: You might have to select USB connection type before the checkbox is visible.
5. Complete the install without attaching the USB cable.
6. After the software is installed, delete any icons created on the desktop. They will not be linked to the shared printer and will only result in errors if used.
Step six: Install the shared printer.
Note: Computers that are not sharing a resource to the network may not show up by name when viewing the entire network.
Windows 7
1. Click Start.
2. Click on Computer.
3. In the lower left pane, click on Network.
4. Double click on the computer that is sharing the printer.
5. Enter the name of your share account as the “User name”.
6. Enter the same password created for the share account.
7. Check the box labeled Remember my credentials.
8. Click OK.
9. Right click on the printer, left click Open.
10. Windows will find the previously loaded driver for the printer and complete the install.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

MacBook won't print from shared printer on Windows computer

I've been trying all day to get my MacBook to print through my wireless workgroup network. I've found detailed instructions here http://macs.about.com/od/macwindows/ss/sharewinprttig.htm. I have a Canon Pixma MX330 Printer hooked up to my Windows XP Computer. The PC is hooked up to a cable modem and wireless router which I have been successfully able to use for internet for the past 3 years. I have a white MacBook with OS X 10.4.11.
I have completed all the instructions at the website stated above without any problems. The problem is that when I try printing something, nothing actually prints. My MacBook acknowledges that there is a printing in progress, the job is sent to my PC which signals that there is active data transport throughout the workgroup, AND my printer lights up. BUT the Printer utility on my Mac says the job is completed before anything actually prints. My printer doesn't signal any errors and neither does the PC. It seems as though the job has been completely lost in cyberspace.
Its been a hassle to print something from my computer for the past 3 years (my old printer wasn't compatible with Macintosh and I just got a new one), having to email it to myself then open it up from the PC to print and today I've decided to put all my effort into solving this problem.
I'd greatly appreciate any help. Thanks.

Hello Sarah897 and welcome to Apple Discussions.
When you have a Windows computer sharing its USB connection, you cannot use the drivers supplied by some vendors, and Canon is one of those. This is due to the Canon driver software for Mac OS X only being written to work with a direct USB connection. It will not work when shared by a Windows computer. (This is step 13 on page 4/5 of the link you posted. Also, this step is not entirely correct - or up to date - GimpPrint is long be renamed to Gutenprint)
So you will need to look at using a CUPS-based driver, such as those offered by Gutenprint. And in most cases the Gutenprint driver will work fine, providing your printer model is supported. And that could also be your issue here if you using a Gutenprint driver already. Looking through the list of supported printers with the latest version of Gutenprint, the MX330 is not listed. So you would have to look at using a different model of Canon driver within the Gutenprint list to see if you can get the printing to work - but this could take a lot of time and use a lot of paper and ink.
I would actually you look at purchasing an Airport Express. With this connected to your wireless network, you could connect the MX330 to the Express's USB port and then use the Canon provided OS X driver - no need to find a compatible driver while the good folks at Gutenprint get around to supporting this new model. The other benefit of having the Express is that you don't need the XP computer to be turned on in order to print from the Mac.
HTH
Pahu
Message was edited by: PAHU

How can I sent a .prn file to my networked printer in windows 7

OS Windows 7, HP Photosmart 7510 wirelessly connected. The .prn is an old file created with s/w no longer applicable to WIn 7. Right clicking on the .prn file does not list the "Print" option.
I've read articles on using the Run and DOS cmd to use "copy /b" command, but can't make it work, using \\computername\printername. "Print" command doesn't work because I guess it's a network printer? (PRN not setup)
COPY /B C:\Users\Keith\Documents\My Docs\Reference\BackYardLandscaping\NWyard.prn \\KEITH-HP\HP Photosmart 7510 series (Network
Tells me syntax is incorrect? Tried substitution printer IP address for computername? didn't work.
There should be an easier way to send a file to a printer then using DOS commands? Tried dragging and dropping, didn't work.

>> ... I didn't realize the .prn file created were dependent on the type of printer ...
Most (but not all) of the output originally intended for HP LaserJet (or clone) printers can be printed on newer LaserJet models, which (apart from the cheap 'host-based' models) usually support the PCL5, PCL6 and PostScript Page Description Languages.
But inkjet devices use a larger set ofPDLs (and, in most cases, not the same as those supported by LaserJet printers), so there is much more potential for incompatibility.
Some PCL Viewer applications (e.g. SwiftView, PCL Works) should be able to display the contents of your .prn file(s), and may be able to convert them to raster images which can then be printed on a different printer model.

Can't find network printer from Windows XP and Bonjour

Does anyone else have a problem printing to network printers from Windows XP machines? I have Bonjour for windows installed and had been printing fine from my Windows XP machines, but lately the XP machines can't seem to find the printers. They work fine from all the Macs (Tiger 10.4.11 and Leopard 10.5.4). I'm wondering if some recent Windows XP patch broke the network printers or the way the printing system deals with ports that reference hostname.local or how hostname.local works on Window XP. I suppose it could have been a Norton Internet Security update too.
It seems like the XP machines can no longer find printers when they use printerhostname.local for their printer port name
Bonjour can see the printers when it initially starts up an looks for printers. Bonjour even sets up the printer port as:
PrinterName.local using port 9101 /* for an Airport Extreme attached printer */
The only way I can get the printers to print is to create another port with the actual IP address like:
192.168.1.123 using port 9101
which kind of defeats the purpose of the PrinterName.local naming convention.
This doesn't just happen on Airport Extreme attached printers. It also happens on any printer's host name that is qualified with a .local tag.
The weird thing is that I can ping the printer using the printer.local hostname.
I'm stumped. Any clues?

I am also unable to access my printer through Bonjour after updating XP to Service Pack 3.

Slow network printing on Windows 7, fast on Windows XP

My system is dual boot. I can either boot in XP SP3 (32 bit) or Win 7 (64 bit). When I print an 8MB file to my CM2320nf over the network through XP, it takes 5 seconds to transfer the data from my PC to the printer. When I print the exact same file using Win 7, it takes 45 seconds to transfer the data.
Since both times they are printed from the exact same PC, this rules out stuff like settings on the printer, or router/switch settings, etc. It must be something in Windows 7 causing the slow data transfer.
I've compared settings in XP and Win 7, and the only difference is the Print Processor used. In XP, HPZPP5k4 is used. On Win 7, it's hpcpp03. Could this be the cause for the slow printing in Windows 7? How can I add/install a print processor in Windows (and where can I find/download HPXPP5k4.dll anyway)?

Nobody?

Can't share files/printer with Windows computer anymore

I had a perfectly working wireless home network with a windows xp and dlink router but then I moved...now I got the internet working and I have the same setup but I can't get anything to print from my Macbook or connect to server to share files.
how can I find out if all the setting are the same or what is causing the problem.
MacbookPro Mac OS X (10.4.8)

More info please...
Is the Printer on the Windows® machine I take it?
Care to give us IPs of the various Computers/Routers involved?
Were you printing via IP before or what?

Trying to acces printer on windows computer behind airport express and more

Title din't let me put it all in. Heres my problem. I have a mac, mom has a pc. Used to both run on a wireless network was able to access her printer no problem. However, her wireless card or windows itself was garbage so I bought a wired d-link router for cheap and hard lined her in. I however plugged my airport express into the router so I could still get wireless. All is working. However, I am not able to access her computer files or printer anymore. So, because she is behind the router, I can't get it. I am able to put say her address in that the router gives, say 192.168.0.100. Still no help. Basically it used to be set up like this in my printer settings. smb://name-0ab6f1634:139/BrotherM . So if anyone has any idea how to help me with this, that would be awesome. Wasnt sure if I should post here or in the networking place.. Thanks

I'm not there to see everything, but it sounds like you didn't set up the Airport Express correctly. Go into Airport Utility and uncheck/turn off "Distribute IP addresses." Now, your wireless computer(s) will get their IP address from the d-link and be a part of that network.

Slow network printing on Windows 2008 Server

Hi,
We are just testing/configuring a Windows 2008 (x64) server to replace an aging Windows 2000 file & print server.
I have added the print services role and added a network TCP/IP printer (a HP Laserjet 2200).
When I print to this printer from either the server (via print test page) or from a client, it takes around 30 seconds before the print will start to print. On our Windows 2000 server, this would print immediately.
I have insalled the HP 2200 driver that came with Windows 2008.
Anyone any ideas where to find the problem causing the delay?
Thanks,
Kenny

Hello,
I have done some research and I find firewall component of the antivirus software such as Mcafee might cause similar network delay issues.
If you have installed AV softwares on Windows Server 2008, please try uninstalling it temperately and test whether this will make any difference.
Moreover, You could also try disabling TCP Chimney Offload, RSS, Receive Window Auto-Tuning Level on Windows Server 2008 one by one to see whether it makes any difference.
To disable TCP Chimney Offload, follow these steps:
a. Use administrative credentials to open a command prompt.
b. At the command prompt, type the following command, and then press ENTER:
       netsh int tcp set global chimney=disabled
To disable RSS, follow these steps:
a. Use administrative credentials to open a command prompt.
b. At the command prompt, type the following command, and then press ENTER:
       netsh int tcp set global RSS=disabled
To disable 'Receive Window Auto-Tuning Level', follow these steps: :
a. Use administrative credentials to open a command prompt.
b. At the command prompt, type the following command, and then press ENTER:
       netsh interface tcp set global autotuninglevel=disabled
I hope this helps. Thanks.
Regards,
Neo Zhu

Installing more then one HP All in One networked printer on one computer

I want to be able to install more then one networked all-in-one printer on a single computer.
This is need to be able to move from home office with one all-in-one to a client's location
with another all-in-one but a different model.
I have been told in the past that I can connect one via network connection and one via USB
but this is not an acceptable solution because the printers are networked and used buy more then one system
at a time.
I don't think this is a unique situation for consultants or moble workers.
Is there a way to do this with networked HP all-in-ones printers?

What are the printer models and your operating system. I am using both the Photosmart 2610 and Officejet 7410 networked here and have additional drivers installed for a K60 that is at another location I occasionally visit. Typically you would install the most recent driver and install the printer, then run the installer again and specify "Add printer".
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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DeskJet 970CXi - Windows 7 - Network Printer - Drivers solution

Hi all, i was looking for a solution to install my Deskjet 970CXi as a network printer, using Windows 7.
I didn't find anything directly concerned the network installation but only for local printer through USB port.
Many people are bored and tired about this issue.
So i decided to try by myself and using an idea taken from another thread ..... now it works really fine and it is recognized by the system as Deskjet 970CXi !!!
Here's the solution I've found
First part written by panther3001
1) in Windows 7, click the start menu
2) in the search field type "run"
3) click on "Run"
4) type "hdwwiz" and go to "OK" - note, you can type "hdwwiz" directly on search box, or add the command "run" in the start menu ( http://windows.microsoft.com/en-US/windows7/What-happened-to-the-Run-command  )
5) click "next," then click "install the hardware that I manually select from a list." click "next."
6) click "printers" and "next"
7) select "use an existing port" and go to "USB001." click "next" (you don't have USB cause the printer is on the network) .. choose LPT1 instead
8) click "windows update". This causes Windows Update to look for ALL printers that exist for Windows 7, and lo and behold, The driver for the 970cxi now shows up!!!
9) select this driver and continue on.
second part discovered by myself
10) install the printer as local printer and then try to print the test page, you'll get error, don't worry and delete the print process.
11) close the window displaying the printers and other devices
11) click the start menu
12) choose Devices & Printers
13) click on add printer
14) choose Network, wireless or Bluetooth
15) now Windows shows you 2 printers (one on the net and the other on your PC)
16) choose the printer connected through the printer server
17) from the drop list choose HP Deskjet 970CXi
18) DONE !!!
Following this procedure i performed the network installation of 3 Deskjet 970CXi, one is mine, the second one is my brother's printer (at his home) and the last one is in my office.
Please let me know if this works for  you also.
Nicola

Hi,
No, it should not come offline at all. Please use the following tips/instructions to fix:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

New laptop won't print wirelessly to a network printer

I just bought a new laptop running windows 7, and it wont print to my photosmart c5580 that is networked and wired through my computer (desktop) and shared running windows XP. I also know that my computer has to be on for this to happen, I also know that the printer is networked correctly cause I have another desktop that prints fine wirelessly through the network. The laptop recognizes the printer as well as other files that are being shared, I have also downloaded the windows 7 driver for that printer, as well as change the name of the workgroup to match the rest of the computers on the network. Any help will be appreciated.

Hi,
There is a challenge sharing a 32 bit driver from XP to a 64 bit version of Windows 7, as a software installation defaults to 64 bit. The exact opposite happens on a 64 bit XP to 32 bit Windows 7. The solution is to use Add a device, and check the x86 box when prompted. Here are the links to HP documents which should help you resolve the issue:
http://h71036.www7.hp.com/hho/cache/545396-0-0-225-121.html?jumpid=reg_R1002_USEN#4 Sharing printer in XP
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01800167&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US... Adding networked printer on Windows 7
Thanks
Naveen K
HP Support Engineering Center
Click on STAR button to say thanks
(Although employed by HP, I'm trying to address the issues with my sole willingness and my employer does not bear any liability for my responses)

Printing in Windows 8 and Windows RT

Wow! It Just Prints
You can easily print when you connect your new Windows 8 tablet, laptop, or desktop to your existing network with this HP printer.
HP has included basic (in-OS) drivers for your printer with the Windows 8 operating system and published two Windows 8 store applications.
What “just works”
Basic direct and network print from Windows 8 start tile programs like Internet Explorer, Google Chrome, and Firefox.
Basic print from desktop applications
Scan from desktop applications like MS Word and Paint.
Ink Level information from HP Printer Control and Scan from HP Scan and Capture Windows 8 store application.
You do not have to download any software or insert the printer CD.
At a high level, three steps are needed:
Connect the new Windows 8 tablet or PC to a home network with a connected HP Printer
Download HP Printer Control from the Windows 8 store.
Download HP Scan and Capture from the Windows 8 store.
Connect the new Windows 8 tablet or PC to a home network with a connected HP Printer
1.1. After a tablet or PC with Windows 8 is connected to a home network, HP basic print and scan drivers are connected automatically.
1.1.1.   To print from an internet browser, move to the far right of the screen to open the “charms” menu, and open devices
1.1.2.   Networked printers will be displayed as an option to print to.
1.2. From the desktop, open an application and choose file > print.
2 Download HP Printer Control and HP Scan and Capture from the Windows 8 store.
3.1. View Ink Levels and other printer information from the HP Printer Control
3.3. Scan from HP Scan and Capture
To have fuller features of your printer, install the full featured hp.com drivers.
This is need to get:
                        boarderless photo printing
                        scan to pdf
                        toolbox functions like printer maintenance
From HP Printer Control, select “Get Full Featured Software”.
Please Note: The Full solution Software does not install on Windows RT as it was not designed for the Platform
List of the products that support this method of Network Printing
Product Name
HP Officejet Pro X551dw Printer
HP Officejet Pro X451dn Printer
HP Officejet Pro X451dw Printer
HP Officejet 7100 Wide Format
HP Officejet Pro 3100 Black and White Printer
HP Officejet 7600A Wide Format e-All-in-One
HP Officejet Pro 200
HP Officejet Pro 250 MFP
HP Officejet Pro X576dw MFP
HP Officejet Pro X476dn MFP
HP Officejet Pro X476dw MFP
HP Officejet Pro 3610 Black and White e-All-in-One
HP Officejet Pro 3620 Black and White e-All-in-One
HP Officejet 150 Mobile L511
HP Photosmart 7520 series
HP Deskjet 2520 series
HP Deskjet 3510 series
HP Photosmart 6520 series
HP Deskjet 6520 series
HP ENVY 120 series
HP Deskjet 2020 series
HP Deskjet 2510 series
HP Photosmart 5520 series
HP Deskjet 5520 series
HP Deskjet 3520 series
HP Officejet 4610
HP Deskjet Ink Advantage 4615 All-in-One
HP Officejet 4620 plus e-All-in-One
HP Deskjet Ink Advantage 4625 e-All-in-One
HP Officejet 100 Mobile L411
HP Officejet 6600 All in One
HP Photosmart 5510d series
HP ENVY 110 e-All-in-One Printer D411
HP Photosmart 7510 series C311
HP Officejet Pro 8600 e-All-in-One
HP Officejet 6700 Premium e-All-in-One
HP Officejet 6100 ePrinter
HP Officejet Pro 8100
HP Photosmart 5510 series
HP Photosmart 6510 series
HP Deskjet 3070 B611 series
HP Deskjet 3050A J611 series
HP Deskjet 3000 J310 series
HP Deskjet Ink Advantage 2060 K110
HP Envy 100 D410 series
HP Deskjet 3050
HP Officejet 6500 E710n-z
HP Officejet 7500 E910
HP Officejet Pro 8500A e-All-in-One Printer - A910a to f
HP Officejet 6500 E710a-f
HP Deskjet Ink Advantage 210
HP Deskjet 1000 J110 series
HP Deskjet 2000 J210 series
HP Photosmart Plus All-in-One B210 series
HP Deskjet 2050
HP Deskjet 1050
HP Photosmart B110 series
HP Photosmart B010 series
HP Photosmart Ink Adv K510
HP Photosmart Prem C310 series
HP Photosmart Prem C310 series
HP Photosmart Wireless All-in-One D110 series
HP Photosmart C410 Series
HP Photosmart Prem C410 Japan
HP Photosmart eStation C510 series
HP Photosmart eStation C510 Japan
HP Officejet 4400 K410
HP Officejet 4500 All-in-One G510g to m
HP Officejet 4500 Desktop Edition All-in-One G510a to f
HP Officejet Advantage 4500 All-in-One K710g
HP Officejet 4575 All-in-One K710a
HP Officejet 4500 Wireless All-in-One G510n to z
HP Officejet 7000 Wide Format Printer
HP Deskjet F2400 series
HP Photosmart Plus B209a-m
HP Deskjet D5500 series
HP Deskjet F4400 series
HP DJ F4500 series
HP Deskjet Ink Advantage K209a-z and K209g
HP Photosmart C4600 series
HP Photosmart C4700 series
HP Photosmart Premium Web C309n-s
HP Photosmart B109a-m series
HP Photosmart Wireless B109n-z
HP Photosmart Premium C309a-f
HP Photosmart Premium C309g-m
JonW
I work for HP

Hello jnapier99
The Officejet 6500 E709n does have a Windows 8 driver, however, it does not have a Windows 8 RT driver which is what the MS Surface tablet uses. This would explain the message you are receiving.
Source: Supported Printers for Windows 8
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Network Printing to Windows Computer

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