Network problem in hp laserjet m1213nf mfp

hello

Hello dezertwolf,
Welcome to the HP Consumer Printer Forums.
Please see the following link for troubleshooting that may resolve your issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02264213&tmp_task=solveCategory&cc=us&dlc=en&la...
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Similar Messages

  • Problems configuring HP Laserjet M1213nf MFP with Mac via AirPrint

    Hello,
    I have a HP Laserjet M1213nf MFP printer, connected to a Dlink DSL-2730U ADSL router. I am having problems configuring the printer with my Macbook running OSX Yosemite. I can see the printers name in nearby printers but when I try to add the printer, the mac gives me an error saying, "unable to communicate with the printer at this time". The network settings on the printer are configure for iPv4 and iPv6 addresses. 
    Previously, I had the ADSL DSL-2750U model router, and the printer was connected fine. I did not face any issues then. I have been facing problems since I changed my router so the problem should be in the router. I have the IP for the printer reserved in the DHCP reservation list on the router settings using the mac address of the printer.
    Can someone please help me out here? Is there something I am probably missing.
    Rgds
    ~n~

    I talked to the DLink Support. They asked me to disable an option called "MultiAP Isolation" and Voila, the printer is working fine. I can add it to all my devices on the wireless network. I looked up google. Apparently, this isolation feature present in some routers, prevent wifi clients to interact with other devices connected to the wired network and also with each other. Thats why only my desktop which was also connected wired was only able to access the printer and not the laptops connected wirelessly. 
    Problem solved. Thanks for all your help on this one.
    Cheers!

  • Why can't I  find my hp printer i.e. Laserjet M1213nf MFP?

    Why can't I  find my hp printer i.e. Laserjet M1213nf MFP?  Is it not one of the air printers? And if it is , how will I locate it?

    First you'll want to make sure that you have updated the firmware in your LaserJet 1213nf. The firmware updater can be found here:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4075457#N238

  • Problem with HP LaserJet M1319f MFP installation

    Dear support team and community members,
    I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian
    language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1. 
    The priter was working correctly with Windows XP.
    I downloaded the driver package from the official hp website.
    After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
    I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
    I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
    I cleaned the cashe and temporary files around 10-15 times.
    Windows update is not helping with the drivers too.
    I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
    After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
    I tried the Driver Wizard software too, but it returns that this model is no supported.
    I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
    Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
    The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print
    Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
    The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
    I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
    I tried to disable the IE component, but no luck either.
    So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
    Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/
    and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
    I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
    Thank you very much in advance for any kind of guidelines.
    Best regards,
    Ivan

    Hello Rick,
    Just as I mentioned above I'm using Microsoft Forefront Protection, but had no luck with disabling the Real-time protection - it is disabled,
    but that chanage nothing.
    The downloaded driver is for Windows 7 64 bit.
    I did write to HP but I still got no answer from them... I already checked that support page, but I didn't get any information corresponding
    to my problem, not to mention that a lot of that page is just copy/paste from another product and it's not relevant to that model.

  • Cannot Scan with Network Connected HP Color Laserjet 2840 MFP

    Just acquired Lenovo T530 which comes with Windoze 7 installed.  My SOHO printer is an HP 2840 connected on LAN and I was able to use scanner function without problems from previous laptop running Win XP.
    New laptop total failure as it doesn't see the scanner.  Have spent many hours updating and searching for solutions but without any luck. Quite a few postings on topic come up in Google but no solutions.  HP site useless as the links go in a loop without getting to an answer. 
    As T530 is brand new and under warranty I had assumed I would be able to ask Lenovo for help but cannot find how.
    Meanwhile if anybody has solution please help. 
    Budgie_one

    Hi Budgie_one, a late welcome to the forum,
    I have the same problem with my HP CM1017 colour laserjet multi-function, worked brilliant with XP but unfortunately HP never brought out scanner drivers to work with Win7, printing was all Ok.
    I spent ages searching the HP forums where the proposed solution was to install the drivers in compatability mode, which never worked for me, so I gave up and ended up installing the thing in Win7 XP mode.  If I need to scan I just start the XP mode and all works as planned.
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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  • Printing problem with hp laserjet 1536dnf MFP

    Printer HP1536dnf
    Operating system    Windows 7 (32 bit)
    Printer has been set up and installed correctly. Problem is when printing  the lcd is showing "printing document" but nothing  happens for a while and I get a PCL XL Error
    Subsystem:   TEXT
    Error:               InternalError 0x50
    File Name:     cheettext.c
    LIne Number: 710
     I have checked all options after going through the hp site including hp diagnostic utility which shows no errors. I have re-installed the printer drivers and have checked if it is offline or paused.

    I would make sure you have lastest fw (i know you probably see this alot) there was an update for this product that addressed some pcl erors such as the cheettext people were reporting seeing. you can do this by going: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3974279&lc=en&cc=us&dlc=en&lang=en&cc=us and selecting the OS you are using and getting lastest FW.
    Also if you do see it a powercycle does help reduce the frequency  that you see it ( i know it is not the best solution ) but at least it should help you get what you need printed printed, sometimes it helps to elminate it for some people.
    I am an HP Employee.

  • Problems with HP LaserJet 400 MFP M425dn

    Firmware Datecode: 20121205
    We can not access this MFU over VPN link. Otherer devices are accessed successfully.
    As far as I understand there is an error in MTU Path Discovery.
    tcpdump logs are attached.
    Is there a way to change MTU of this device?
    BTW, this MVU a bit randomly reboots when I open page "Settings" of "Networking" submenu (/hp/device/set_config_networkSettings.html?tab=Networking&menu=NetSettings) if option "System" -> "System Setup" -> "Language" is "Russian". But this is a very good feature since I've have not found the way to reboot this printer remotely.
    Here I was tring to access web interface over VPN (IPSec), 192.168.4.135 is IP of my comp, 192.168.160.200 - is IP of MFU, 192.168.160.254 is a gateway:
    $ tcpdump -n -r printer-1.pcap
    reading from file printer-1.pcap, link-type EN10MB (Ethernet)
    17:20:29.337867 IP 192.168.4.135.54147 > 192.168.160.200.80: Flags [S], seq 2356029847, win 8192, options [mss 1460,nop,nop,sackOK], length 0
    17:20:29.338026 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [S.], seq 614551948, ack 2356029848, win 8760, options [mss 1460,nop,nop,sackOK], length 0
    17:20:29.344909 IP 192.168.4.135.54147 > 192.168.160.200.80: Flags [.], ack 1, win 64240, length 0
    17:20:29.348488 IP 192.168.4.135.54147 > 192.168.160.200.80: Flags [P.], seq 1:304, ack 1, win 64240, length 303
    17:20:29.348564 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], ack 304, win 8457, length 0
    17:20:29.378872 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [P.], seq 1:513, ack 304, win 8457, length 512
    17:20:29.379063 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 513:1973, ack 304, win 8457, length 1460
    17:20:29.379100 IP 192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    17:20:29.379103 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 1973:3433, ack 304, win 8457, length 1460
    17:20:29.379135 IP 192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    17:20:29.379251 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 1:1461, ack 304, win 8457, length 1460
    17:20:29.379272 IP 192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    17:20:29.379274 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 1461:2921, ack 304, win 8457, length 1460
    17:20:29.379304 IP 192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    17:20:29.379306 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 2921:4381, ack 304, win 8457, length 1460
    17:20:29.379335 IP 192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    17:20:29.379338 IP 192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 1:1461, ack 304, win 8457, length 1460
     This is more detailed view on some packets.
    $ tcpdump -nv -r printer-1.pcap
    17:20:29.379063 IP (tos 0x0, ttl 64, id 1, offset 0, flags [DF], proto TCP (6), length 1500)
    192.168.160.200.80 > 192.168.4.135.54147: Flags [.], cksum 0x7233 (correct), seq 513:1973, ack 304, win 8457, length 1460
    17:20:29.379100 IP (tos 0x0, ttl 64, id 62678, offset 0, flags [DF], proto ICMP (1), length 68)
    192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    IP (tos 0x0, ttl 64, id 1, offset 0, flags [DF], proto TCP (6), length 1500)
    192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 513:1973, ack 304, win 8457, length 1460
    17:20:29.379103 IP (tos 0x0, ttl 64, id 1, offset 0, flags [DF], proto TCP (6), length 1500)
    192.168.160.200.80 > 192.168.4.135.54147: Flags [.], cksum 0x5edf (correct), seq 1973:3433, ack 304, win 8457, length 1460
    17:20:29.379135 IP (tos 0x0, ttl 64, id 62679, offset 0, flags [DF], proto ICMP (1), length 68)
    192.168.160.254 > 192.168.160.200: ICMP 192.168.4.135 unreachable - need to frag (mtu 1280), length 48
    IP (tos 0x0, ttl 64, id 1, offset 0, flags [DF], proto TCP (6), length 1500)
    192.168.160.200.80 > 192.168.4.135.54147: Flags [.], seq 1973:3433, ack 304, win 8457, length 1460
    17:20:29.379251 IP (tos 0x0, ttl 64, id 1, offset 0, flags [DF], proto TCP (6), length 1500)
    192.168.160.200.80 > 192.168.4.135.54147: Flags [.], cksum 0x0c1c (correct), seq 1:1461, ack 304, win 8457,

    Sandy0331,
    I am sorry you are having this fax issue.
    I think the best option would be for you to print out the fax log. I believe it will reprint the last 50 inbound and outbound faxes.
    Check the fax activity log for errors.
    a.Touch the Fax button, and then touch the Fax Menu button.
    b.Open the Fax Reports menu.
    c.Open the Fax Activity Log menu.
    d.Select the Print Log Now option.
    ●If a phone is connected to the product, make sure that the phone is hung up.
    ●Disconnect all other lines between the fax and the product.
    ●Connect the product directly into the wall telephone jack and resend the fax.
    Source: http://bizsupport1.austin.hp.com/bc/docs/support/S​upportManual/c02853746/c02853746.pdf
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  • HP laserjet 1536dnf MFP keeps Printing

    Hi Admin,
    I currently work as an IT Entry Level Support, and I have a problem with HP laserjet 1536dnf MFP  that I cannot give time to figure out why.
    Here's what I have:
    System: WXP Pro v2002 SP2
    Hardware: HP laserjet 1536dnf MFP
    Device Manager Driver: HP LJ M1530 Series Scan ; Driver Date: Nov 16, 2009
    HP laserjet 1536dnf MFP keeps printing JZJZL() and different Random Garbled characters, I can only print properly if I switch it on and Turn it on again.
    One more question: Is there a way to stop whatever is printing from the HP Toolbox.
    Thank you..
    This question was solved.
    View Solution.

    Hi @Claude-Antoine, 
    I understand that the printer is printing garbled print and something keeps printing off from the Toolbox. I can help you with this.
    Most likely the driver is corrupted and you will have to uninstall and reinstall the printer software.
    If you can print the hardware self test page properly, then it would be a software issue.
    Printing a Configuration Report.
    I have provided a document with some steps to try to see if that will resolve the issue.
    Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.
    Here is the link for the newest drivers. HP LaserJet Full Feature Software and Driver.
    How is the printer connected? (USB/Ethernet)
    If your networked, do you have a Static IP setup and what kind of router are you using?
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet Pro MFP M125nw

    Hello All,
    I have a problem using HP LaserJet Pro MFP M125nw from the network.
    Printer works fine from WinXP, WinVista, and one Win7 but from some Win7 laptops it is impossible to use it.
    On the issued laptops we have Win7 x64. Drivers install fine, no errors, printer status is displayed correctly, web page of the printer is available, but all printer jobs are going nowhere. Ussually without any message on the laptops nor on the printer. Sometimes with message, that job cannot be printed. Just after installation sometimes it is possible to print test page, but after laptops restart jobs are going into vanish.
    Laptops and printer are connected by cable into the same switch.
    I tried to find out what is the difference between config in computers with problems and the one which prints correctly but nothing seems to differ.  Port has the same IP, type, data format, speed, SNMP settings. 
    Meanwhile I found  HP Print and Scan Doctor troubleshooting software. I tested the printer connection - works fine, test page printed, but after it printing from WordPad go into vanish as previously?
    Any suggestions... Please?
    Kind regards
    Gabriel

    Hi GabrielG,
    Thanks for providing that information.
    Restart the printer.
    Temporarily turn off any Firewalls, then test the printer again.
    Are you using your own manual Static IP address or the one that was assigned to the printer?
    Did you try connecting the Ethernet cable directly to the router and run the Add Printer Wizard and try printing again on the Computers that weren't printing?
    I would try restoring the printer defaults if you are using your own manual IP.
    Use the assigned IPv4 address and run the add printer wizard to test the non printing computers. Just to rule out a network issue.
    Print a configuration page to get the printer's IPv4 address.
    Printing a Configuration Report.
    Try and access the Embedded Web Server for the printer.
    Type the IP address into your web browser's address bar. (Internet Explorer)
    Did it load the page?
    Find out what the computer is showing for the printer's IP by doing the following:
    Go to Start, Devices and Printers, right click the printer, go to Printer Properties, select Ports tab, click Configure Port.
    If they don't match then close the configure port window and click Create a Port and follow the wizard.
    Type in the proper IPv4 address.
    Make sure the printer is online.
    Did they match?
    If you created the new IP, test the printer or continue to the next step please.
    Check the IPv4 address on the computer.
    Go to Start, type run in the search box, type in cmd, then type ipconfig.
    Check the IPv4 address.
    Now check the IPv4 address for the printer.
    Do the first 3 sets of numbers match?
    Try and ping the printer.
    In the same window, type ping printers IP address (space between ping and IP address)
    What are the results?
    Connect the printer by a USB cable and test the printer on the non working computers if the issue persists. This way we can rule out a network or software issue. Something might be interfering on the computer with the printing.
    Are the computers setup for Admin Rights?
    Let me know the outcome.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How to install hp laserjet m1213nf printer in mac os x 10.10.1

    Dear,
     I need your help please.
    I have HP Laserjet M1213nf MFP printer and install in MAC OS X YOSEMITE v10.10.1.
    but i have no drivers for this printer.
    I did check drivers in HP official site and apple store,but it also did not there. 
    I have Downloded drivers from Outside,but it's not working.
    So, please tell me, how can i install the printer in Mac OS X Yosemite 10.10.1 ????
    Thanks & Regards,

    Hi kishan143,
    As i understand you are unable to download the drivers for laserjet printer. Please click on the link below and download and install the printer. 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?cc=us&dlc=en&jumpid=reg_r1002_usen_c-001_title_r​...
    Please go ahead and download and install and incase if you require any further issues u can get back to us and we will assist you in resolving the issue. 
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"
    Regards
    Aneesh 
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Mac OSX 10.8 does not recognize HP LaserJet Pro M1213nf MFP

    This is probably an obsolete system support problem.
    This LaserJet Pro M1213nf is an old product from HP that I just recently (~3 months) purchased from a vendor as new. The MFP system is flawless and except for the occasional scanner tilt in grabbing the sheet from the automatic document feeder, works perfectly.
    Unfortunately, when I bought it, I used an old Macbook with Snow Leopard to test it. Worked beautifully. I recently purchased a new Macbook Pro with Mountain Lion, and it does not work with that. This Macbook is going to be my primary system from now on.
    Googling this problem has convinced me that neither HP nor Apple intend to support this, at least not anytime soon. Updating drivers from the store has not helped. In fact, each time it has happened, I have had to uninstall the new driver, and install the old Lion version of the drivers (see below).
    Current status:
    1. It prints without a problem. It copies too, but I don't really use that a lot.
    2. It scans but only with the HP Scan application bundled with the Lion version of the driver. (which was the last major version where this was supported)
    3. Image Capture, Preview, etc. do not work with this and the OS does not even recognize the scanner.
    I installed sane-backends to work around the problem but I have not really invested a great deal of time into it and that did not help.
    My question is - how do I hack it to work with my Mountain Lion install natively? I use Linux regularly, and have absolutely no issues compiling software, tinkering with things, using open source software, etc. My understanding is that Mountain Lion has changed the interface for scanners and that new interface is not available for older scanners.
    Why do I need this to work? Well, I scan a lot of documents and there are some AppleScripts I want to use to do some standard post scan processing to reduce PDF size. The native HP scan application that comes with the drivers is an irritating piece of crap that wastes my time everytime I need to do something.
    And I am not going to throw out a perfectly good MFP just because Apple and HP want to generate some undeserved profits off me. Good hardware always trumps artificial commercial software choices for this engineer.

    Just saw your reply. I am not sure what you are suggesting.
    I have the following in my Mac Harddrive/Library/Image Capture/Devices folder:
    Canon IJScanner2
    Canon IJScanner4
    EPSON Scanner
    HP M1130_M1210 Scanner
    However, the icon for the last mentioned is different. It does not have the Image Capture icon. It simply has the generic application icon (two white papers with an "A" formed out of a ruler, a pencil and a brush). I doubt that the icon makes a difference, but it is what I observe.
    The permissions for the first three and the last are identical.
    The file sizes for all the files are in the same size range (except for EPSON, which is much bigger).
    I should reiterate that I am using the Lion version drivers on Mavericks (just upgraded from Mountain Lion yesterday). Those are the newest drivers for this MFP.

  • HP Laserjet M1132 MFP is too slow over the network!

    Hi,
    My HP Laserjet M1132 MFP is too slow over the network!
    I have connect the printer to a windows XP 32bit SP3 using UBS port. The printer works fine on the local computer but when sharing it over the network it works too slow, for example with print test page it takes about 45 seconds to print and for other documents it takes much longer time.
    I have installed the latest driver form HP website and upgrade the firmware it the latest version.
    It happens on other Windows XP machines as well.
    I connected the printer to my laptop (Windows 7 64bit) and it works fine (No delays over the network) and it seems that this problem have some relations with the windows XP Driver.
    I have used local port trick on remote machines (instead of regular method) like this:
    ''add a local printer;
    'new port'
    'localport'
    \\XPcomputer\HPPrinterName as port name
    but still nothing!
    There is nothing wrong with the network, we use to use a Samsung printer on the same machines over the network with no problem.
    I Really appreciate your HELP!
    This question was solved.
    View Solution.

    BEHZAD_T, how is the printer connected to the network (wireless or Ethernet)? If it is slow wirelessly, I would suggest trying to connect the printer to your router with the Ethernet cord and install it to the networked computer that way.
    Another question is, relatively speaking, how close to your router are the Samsung printer and the HP printer? Depending on the distance (and what stands between the devices) there can be a lag between sending a print job and it being received by the printer.
    Let me know!

  • HP Laserjet PRO MFP M125nw; Wireless Driver installati​on problem in Win 8.1

    Product name : HP Laserjet PRO MFP M125nw, product nr CZ173A
    US Operating system: Dual Boot:   Win Vista home premium (32 bit) / Win 8.1 pro (32 bit)
    The printer was installed under Vista in September 2014 and was and still is wireless printing and scanning without a problem.
    Recently I tried to install the printer (wireless) under Win 8.1 and I downloaded the latest Full Feature software from HP.nl.
    During installation the software installation package could not find the printer and installation was aborted.
    I ran the printer self test / Configuration. The network Info and product info sheets were without  errors. A ping to the IP address of the printer was without a loss. The firewall indicated that HP software is accepted.
    Off course I read everything on HP about this problem I followed every advice and repeatedly gave it a try. I even installed the usb cable solution ( USB was working ok) followed by your change connection instructions, but all in vain.
    To my surprise HP was able to find my printer when I checked on http:// www.hp.com/cgi-bin/hpsupport/index.pl. However the printer was found in my local network as a HP Laserjet Pro M1132 multifunctional printer with product nr stars 3NW-01 which is not correct, however the found serie nr. of CNB7G3RC78 was correct.
    The print and scan doctor made some changes to the software and after that I was able to print wirelessly, however the Scan doctor button did not react at all and using the program was not possible further. Starting the program again gave the same result.
    Conclusion:       In Vista: HP wireless print and HP wireless Scan is working fine
                            In Win 8.1: HP wireless print is OK, HP wireless Scan cannot be installed !????
                            In Win 8.1: Windows Printer driver and Win Fax& Scan driver both wireless working ok
    Remark: Reading the display is difficult in dim lit areas. The on / off button is brightly lit and this light should be used to enlighten the display instead.
    A solution for the scanning problem would be appreciated.
    Kind regards
    JWAH

    Hi @JWAH , and welcome to the HP Forums!
    I understand you're experiencing driver issues. I'd like to help!
    I would suggest Uninstalling the Printer Software.
    Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration.  You can do so by following this document: How to perform a clean boot in Windows.
    Once the computer is in clean boot mode, I would suggest reinstalling the HP LaserJet Pro MFP M125/126 Series Full Software and Drivers.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • LaserJet Pro MFP M127fn - can't get on network

    LaserJet Pro MFP M127fn
    Is this printer supposed to be available for wirless printing? I cannot seem to get it on the network.
    Under HP webservices on the printer, the only option is print info sheet (which of course doesn't contain and IP address since I'm not on the network).
    Under tools, network setup, I can only select automatic or manual for TCP/IP config. And under IP address I can select Yes but doesn't seem to be any other options.
    Any advice?
    Thank you.

    Hi,
    The printer does not support wireless connecttivity, it only supports Wired network connectivity (Ethernet) or a USB.
    For network connection you wouild need to connect it with a cable.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP COLOR LASERJET CM2320 MFP DO NOT SETUP IT ON THE WIN7 64BIT USİNG IT ON THE NETWORK

    my hp color laserjet 2320 mfp is not possible to setup it on the my win7 64bits when ı want use it like network printer.But since  2 weeks ago ı can see it on the network when ı want to install it using orginal hp product sotware.When installing the software is not found by software on the network.Why ı am not able reinstall it again.But so intresting it is possible install it using win7 64bits drivers.İf ı install it by these drivers ı can not use all funtions of the printer.I want use orginal software for installing it on my computer and to use all faciliies.I tried all possibilities for windows part .Delete all drivers from pc,registry part but no solution. ı would like find a solution.ıs it possible any problem windows part if it is. what kind of problem and solution.Please give me a help...

    HI DeePure, 
    Print out the supplies status page, and let me know if all the colors print correctly?
    Do you have an extra set of cartridges we can use to troubleshoot with?
    Print the supplies status page
    Follow these steps to print out the supplies status page from your printer.
    On the Printer’s control panel, press the Setup button.
    Press the down arrow to highlight Reports , and then press OK .
    Press the down arrow  to highlight Supplies Status Page , and then press OK .
    Figure 1: Supplies Status Page
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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