Network problem LaserJet M1522 MFP

faced with such a problem.
attached to the printer through a network, install the driver on two computers, one working group. One Laptop prints all good, the second after restarting the printer does not see. OS 7 32 base.
Tell me what you can do and then eat an accountant.
a little more for clarification.
the printer has a fixed address. After restarting the computer to the printer is displayed in gray, in the port settings for a place in the IP it is written MAC address. Only helps to reinstall the driver. but this is not an option to reinstall the driver every day.

Hi @PareshKose ,
I see that you are getting a Fatal error when installing the printer, but you can scan and print through ePrint.
I can help you with this.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
How to check for the Event error:
In the Run window, type eventvwr, and then click OK. The Event Viewer opens.
In the Event Viewer pane (on the left), click Application. The Event Viewer results display in the right pane.
In the Source column, find the most recent Error entry from HP, and then double-click the error entry. The Event Properties window opens.
In the Description section, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code.
If you don't have a code, please follow this document:
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Unable to use scan with networked HP LaserJet M1536dnf MFP using Mac OSX, but able to print.

Thanks for any help.
I'm using an HP LaserJet M1536dnf MFP.
It is networked wirelessly via an Apple Extreme and prints just fine over the network but will not scan.
Yet, it scans just fine when I move the printer's USB cable from the Extreme directly to the MacBook Pro (a bit of a hassel).
When I try to scan over the wireless network, I'm able to go through the scan driver interface and see the printer, but when I click on "Scan", I recieve this error message:
"Scanner communication cannot be established."
"HP LaserJet M1536dnf MFP is currently unavailabe. Ensure cables are connected.. etc."
I'm running OSX 10.8.3 on an old MacBook Pro (2008)
MacBookPro3,1
Processor Name:   Intel Core 2 Duo
Processor Speed:   2.4 GHz
Number of Processors:   1
Total Number of Cores:   2
L2 Cache:   4 MB
Memory:   4 GB
Bus Speed:   800 MHz

Hello, DP Photo, sounds like a scanning issue with the software. To start I want you to completely remove the software and then reinstall the programming from the packages available on the website I am going to link you to below. Use the full-feature software if available.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3974279
Try that and let me know how it goes!
-Spencer
PS I hope you are having a wonderful day!

Default paper size scanning problem, LaserJet M1120n MFP

Hi, I just got a used LaserJet M1120n MFP. Installed the most up-to-date drivers form HP's website. Printing is fine over USB or LAN, however the WIA scanning driver defaults to paper size "Letter" and I can't scan A4 pages all the way. The bottom is always cut off and I get an unwanted strip besides the scanned document. Please, advise how to change the default paper size of the WIA driver to A4. I use Windows XP Pro. Looked everywhere but cannot find any settings that will allow me to change the default paper size. Any ideas?
I have been thinking, could default paper size be somehow be tied to system locale? My locale is European and all other device drivers do default to A4. I wonder how the WIA scanning driver chose to default to Letter size.
The TWAIN driver works fine (I can choose default paper size), though it is less intuitive than I expected. Too bad I can't use it over a LAN. Is there a way to calibrate the scanner for white as the background seems kind of dark?
Your suggestions and ideas are most appreciated. Thank you.

Thanks for the reply, Spencer. I have used Adobe Acrobat to scan by means of the WIA driver, but when I do so the paper size selection box is dimmed (inactive) and I can't choose any paper size (nor any is preselected). I have also used Win XP's native Scanner and Camera Wizzard; it doesn't even have a paper size setting. Then I have used it with Win 7's native Windows Fax and Scan; no paper size setting here either.
Here is a useful thread on the same issue from Adobe's forum: http://forums.adobe.com/thread/844549
Reading around the forums I came across several posts where people discussed the impossibiity to set paper size when scanning using the WIA driver. Their problem was a bit different, though. The WIA driver had locked to size 'Legal' while they needed to scan in size 'Letter'.
The WIA interface was developed by Microsoft and here is what they have to say about the issue:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff548440%28v=vs.85%29.aspx
'Supported Scanner Paper Sizes
Although two WIA user interface components are able to display a list of page sizes to the user, there is no easy way for a WIA driver to know which page sizes a scanner supports.
Page Size in WIA Applications
There are no WIA properties that allow WIA drivers to report supported page sizes or that allow applications to specify page size directly. To communicate page size settings to a driver, an application must calculate the required size in dots per inch (dpi) and adjust the origin of the scan to conform with the registration requirements of the device.
Page Size in the Common Scanner Dialog and in the Scanner and Camera Wizard
Both the Common Scanner Dialog and the Scanner and Camera Wizard have a static table of supported page sizes in which each page size is described by its horizontal width and vertical height, both in increments of 0.001 inch. These page sizes are currently displayed only when the scanner is in document feeder mode.
The largest page size (by area) that a driver supports in page feed mode, as determined by the maximum bed size, is considered the default page size. Paper sizes that do not fit on the feeder or on the bed of the device are not offered to the user.' -- exactly my case!
Having tried the same WIA driver (developed by HP in this case) on several PC's running different WIndows OS and using non-US locale settings, I have came to the conclusion that HP may have hard coded the Letter paper size in the driver. I guess this works for North America but not in Europe where A4 is the standard size.
I guess I have to look into ways to get to that hard coded paper size setting in order to be able to make use of the driver. I don't even know if that will be possible but I'll keep on reading. Wish me luck

Installation problem LaserJet Pro MFP m126nw

Trying to install MFP Pro m126 nw on windows xp sp3 32 bit. Connected on usb,ethernet,wi-fi.
Installs scanner driver. Does not install printer driver, returns with fatal error.
Print & scan doctor returns printer not connected message.
tried grunist provided by HP upto level 3, no success
Can print through hp eprint via android mobile.
Can not connect laptop( lenovo c2d, 2gb ram, xp 32 bit sp3) to printer.
can scan through laptop.
Tried basic driver setup (drv_only_14087), tried full setup (full solution 14087) no success.

Hi @PareshKose ,
I see that you are getting a Fatal error when installing the printer, but you can scan and print through ePrint.
I can help you with this.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
How to check for the Event error:
In the Run window, type eventvwr, and then click OK. The Event Viewer opens.
In the Event Viewer pane (on the left), click Application. The Event Viewer results display in the right pane.
In the Source column, find the most recent Error entry from HP, and then double-click the error entry. The Event Properties window opens.
In the Description section, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code.
If you don't have a code, please follow this document:
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Problems configuring HP Laserjet M1213nf MFP with Mac via AirPrint

Hello,
I have a HP Laserjet M1213nf MFP printer, connected to a Dlink DSL-2730U ADSL router. I am having problems configuring the printer with my Macbook running OSX Yosemite. I can see the printers name in nearby printers but when I try to add the printer, the mac gives me an error saying, "unable to communicate with the printer at this time". The network settings on the printer are configure for iPv4 and iPv6 addresses.
Previously, I had the ADSL DSL-2750U model router, and the printer was connected fine. I did not face any issues then. I have been facing problems since I changed my router so the problem should be in the router. I have the IP for the printer reserved in the DHCP reservation list on the router settings using the mac address of the printer.
Can someone please help me out here? Is there something I am probably missing.
Rgds
~n~

I talked to the DLink Support. They asked me to disable an option called "MultiAP Isolation" and Voila, the printer is working fine. I can add it to all my devices on the wireless network. I looked up google. Apparently, this isolation feature present in some routers, prevent wifi clients to interact with other devices connected to the wired network and also with each other. Thats why only my desktop which was also connected wired was only able to access the printer and not the laptops connected wirelessly.
Problem solved. Thanks for all your help on this one.
Cheers!

HP Laserjet M1132 MFP is too slow over the network!

Hi,
My HP Laserjet M1132 MFP is too slow over the network!
I have connect the printer to a windows XP 32bit SP3 using UBS port. The printer works fine on the local computer but when sharing it over the network it works too slow, for example with print test page it takes about 45 seconds to print and for other documents it takes much longer time.
I have installed the latest driver form HP website and upgrade the firmware it the latest version.
It happens on other Windows XP machines as well.
I connected the printer to my laptop (Windows 7 64bit) and it works fine (No delays over the network) and it seems that this problem have some relations with the windows XP Driver.
I have used local port trick on remote machines (instead of regular method) like this:
''add a local printer;
'new port'
'localport'
\\XPcomputer\HPPrinterName as port name
but still nothing!
There is nothing wrong with the network, we use to use a Samsung printer on the same machines over the network with no problem.
I Really appreciate your HELP!
This question was solved.
View Solution.

BEHZAD_T, how is the printer connected to the network (wireless or Ethernet)? If it is slow wirelessly, I would suggest trying to connect the printer to your router with the Ethernet cord and install it to the networked computer that way.
Another question is, relatively speaking, how close to your router are the Samsung printer and the HP printer? Depending on the distance (and what stands between the devices) there can be a lag between sending a print job and it being received by the printer.
Let me know!

HP Laserjet PRO MFP M125nw; Wireless Driver installation problem in Win 8.1

Product name : HP Laserjet PRO MFP M125nw, product nr CZ173A
US Operating system: Dual Boot:   Win Vista home premium (32 bit) / Win 8.1 pro (32 bit)
The printer was installed under Vista in September 2014 and was and still is wireless printing and scanning without a problem.
Recently I tried to install the printer (wireless) under Win 8.1 and I downloaded the latest Full Feature software from HP.nl.
During installation the software installation package could not find the printer and installation was aborted.
I ran the printer self test / Configuration. The network Info and product info sheets were without errors. A ping to the IP address of the printer was without a loss. The firewall indicated that HP software is accepted.
Off course I read everything on HP about this problem I followed every advice and repeatedly gave it a try. I even installed the usb cable solution ( USB was working ok) followed by your change connection instructions, but all in vain.
To my surprise HP was able to find my printer when I checked on http:// www.hp.com/cgi-bin/hpsupport/index.pl. However the printer was found in my local network as a HP Laserjet Pro M1132 multifunctional printer with product nr stars 3NW-01 which is not correct, however the found serie nr. of CNB7G3RC78 was correct.
The print and scan doctor made some changes to the software and after that I was able to print wirelessly, however the Scan doctor button did not react at all and using the program was not possible further. Starting the program again gave the same result.
Conclusion:       In Vista: HP wireless print and HP wireless Scan is working fine
                        In Win 8.1: HP wireless print is OK, HP wireless Scan cannot be installed !????
                        In Win 8.1: Windows Printer driver and Win Fax& Scan driver both wireless working ok
Remark: Reading the display is difficult in dim lit areas. The on / off button is brightly lit and this light should be used to enlighten the display instead.
A solution for the scanning problem would be appreciated.
Kind regards
JWAH

Hi @JWAH , and welcome to the HP Forums!
I understand you're experiencing driver issues. I'd like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP LaserJet Pro MFP M125/126 Series Full Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

LaserJet Pro MFP M127fn - can't get on network

LaserJet Pro MFP M127fn
Is this printer supposed to be available for wirless printing? I cannot seem to get it on the network.
Under HP webservices on the printer, the only option is print info sheet (which of course doesn't contain and IP address since I'm not on the network).
Under tools, network setup, I can only select automatic or manual for TCP/IP config. And under IP address I can select Yes but doesn't seem to be any other options.
Any advice?
Thank you.

Hi,
The printer does not support wireless connecttivity, it only supports Wired network connectivity (Ethernet) or a USB.
For network connection you wouild need to connect it with a cable.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP COLOR LASERJET CM2320 MFP DO NOT SETUP IT ON THE WIN7 64BIT USİNG IT ON THE NETWORK

my hp color laserjet 2320 mfp is not possible to setup it on the my win7 64bits when ı want use it like network printer.But since 2 weeks ago ı can see it on the network when ı want to install it using orginal hp product sotware.When installing the software is not found by software on the network.Why ı am not able reinstall it again.But so intresting it is possible install it using win7 64bits drivers.İf ı install it by these drivers ı can not use all funtions of the printer.I want use orginal software for installing it on my computer and to use all faciliies.I tried all possibilities for windows part .Delete all drivers from pc,registry part but no solution. ı would like find a solution.ıs it possible any problem windows part if it is. what kind of problem and solution.Please give me a help...

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
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HP LaserJet M1120 MFP will not print on wireless network with Windows 8.1 operating system

The printer worked on the wireless network with Windows 8.
I have been advised that it does not work with windows 8.1 because a driver is required. However this is not available to download.
It is ridiculous that by having the latest operating system I am unable to use the HP printer on the wireless network
When will HP have the driver to download?

Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

2101nw print server (and LaserJet M1132 MFP) – installation problems on Windows 7 (64bit)

For two years, I've been a happy user of an HP printer (LaserJet M1132 MFP), wirelessly connected to my home network thanks to a HP Wireless G Print Server HP 2101nw.
A week ago, a new machine came in and – to align operating systems - I had to install Windows 7 (64 bits) also on my laptop (previously we were running Windows XP).
Then, I went on with the reinstallation of HP software, for the print server and the printer.
And it was a disaster.
After the failure of the first installation ("Installazione non riuscita"), I went through a series of attempts of uninstalling and reinstalling, again and again, by various methods. Uselessly. Even Revo Uninstaller did not help.
Then, looking for information over the web, I read there was a known problem of incompatibility of the print server’s driver with 64-bit environment, and that HP was not going to rewrite it .
You can imagine my disappointment.
Now, hopefully, I write in this forum to ask for help. My request is twofold:
1) I would like to properIy clean up my laptop and remove all that bad installed sw (both of the print server and the printer), so that at least I can successfully reinstall printer software for using it via USB cable.
For this purpose, can you please give me your suggestions ?
2) I would like to know: It is true that there is no driver available for use this print server on Windows 7 (64 bit) ?
I’m asking because I found these pages which seems to give some hope, but I’m not so sure ... :
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-2101nw-Wireless-G-Print-Serv...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-2101nw-wireless-printserver-on-w...
Many thanks in advance for your help
Simone

For two years, I've been a happy user of an HP printer (LaserJet M1132 MFP), wirelessly connected to my home network thanks to a HP Wireless G Print Server HP 2101nw.
A week ago, a new machine came in and – to align operating systems - I had to install Windows 7 (64 bits) also on my laptop (previously we were running Windows XP).
Then, I went on with the reinstallation of HP software, for the print server and the printer.
And it was a disaster.
After the failure of the first installation ("Installazione non riuscita"), I went through a series of attempts of uninstalling and reinstalling, again and again, by various methods. Uselessly. Even Revo Uninstaller did not help.
Then, looking for information over the web, I read there was a known problem of incompatibility of the print server’s driver with 64-bit environment, and that HP was not going to rewrite it .
You can imagine my disappointment.
Now, hopefully, I write in this forum to ask for help. My request is twofold:
1) I would like to properIy clean up my laptop and remove all that bad installed sw (both of the print server and the printer), so that at least I can successfully reinstall printer software for using it via USB cable.
For this purpose, can you please give me your suggestions ?
2) I would like to know: It is true that there is no driver available for use this print server on Windows 7 (64 bit) ?
I’m asking because I found these pages which seems to give some hope, but I’m not so sure ... :
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/HP-2101nw-Wireless-G-Print-Serv...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-2101nw-wireless-printserver-on-w...
Many thanks in advance for your help
Simone

HP LaserJet 4345 MFP Network Printer

Hi i have an HP pavilion 17 e100sv F5C73EA and an HP Pro AIO 3250 D1V71EA both windows 8.1 and 64bit.
i connected them with my HP LaserJet 4345 MFP Network Printer and after a while it goes offline.
i tried the solution with the hp Doctor but i still have problem.
any other solution?
thanks in advance
This question was solved.
View Solution.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scaner problem - HP LaserJet M1536dnf MFP

HP LaserJet M1536dnf MFP
Wire LAN connected.
There are two stations working with the same MFP.
On one - everythink works fine.
On second - not.
Drivers are the same: 61.101.98561
IP address of printer is the same.
Both on Win7.
Issue is that MFP is printing documents but it refuses to scan any. After running HP Scan application it takes few seconds before it runs and when I finally hit 'scan' button it shows error telling that there is no scaner connexcted to that computer (unfortunatelly i can't paste this error).

Welcome to the HP Forums SamHell,
I see by your post the printer won't scan on the second computer running Windows 7 but it will print over the wired network. I can help you with this issue.
Temporarily turn off the Antivirus software to see if that is blocking the printer communication for scanning.
Test the scan again.
If you are still having issues then check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
I have provided a document for setting up the Firewall to Allow a connection to the printer in case that is causing this issue. Configuring a Firewall to Allow a Connection with the All-in-One in Windows.
Test the scan.
Then you will have to go back in and turn the Antivirus software back on again.
If the issue persists run the Print and Scan Doctor since it might resolve the issue automatically or will find out if it is a driver, Twain, WIA connection or software issue.
Find and fix common printer problems using HP diagnostic tools for Windows?
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Problem with HP LaserJet M1319f MFP installation

Dear support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian
language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from the official hp website.
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print
Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/
and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan

Hello Rick,
Just as I mentioned above I'm using Microsoft Forefront Protection, but had no luck with disabling the Real-time protection - it is disabled,
but that chanage nothing.
The downloaded driver is for Windows 7 64 bit.
I did write to HP but I still got no answer from them... I already checked that support page, but I didn't get any information corresponding
to my problem, not to mention that a lot of that page is just copy/paste from another product and it's not relevant to that model.

Can't install HP Color LaserJet 2600n to my new macbook pro with Yosemite ? Message error : "Can't download the software because of a network problem."

Hello,
I'm trying to install my HP Color LaserJet 2600n (USB) to my new macbook pro with Yosemite ? It detects the printer but when I try to install it, I get the message error : "Can't download the software because of a network problem."
I tried to install the software via the HP website. It's not working.
Can someone help me with this one ?
Thanks,

HP Print Drivers

Network problem LaserJet M1522 MFP

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