Network reset failure to download movie

I am unable to download already purchased movies from iTunes onto my mac.  They will begin to download and then fail and the error message says Failure due to Network Reset.  I have contacted Apple twice with no resolution.

Two possible problems.
1) ~~~~~~~~
Check your firewall to make sure Digital Editions is not blocked.  Maybe check by (temporarily) turning off firewall.
2) ~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically. 
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

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