Network settings wont allow me to authorize new computer

I have a new hp notebook running vista. im trying authorize this notebook so i can transfer the music directly from my ipod. I also can not connect to itunes store and have downloaded and installed teh updated itunes version several times. not sure if related but mozilla firefox also wont run on this notebook for some reason. simply doesnt connect. any help is appreciated

itunes won't allow authorizing computer.
Do you get an error message when you try to do the authorisation? If so, what does it say? (Precise text, please.)

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