Network speed 100Full resets to 100Half

Hello folks! I have a MBA manually connected to an Enterprise network at 100-full duplex. The user complained of long download/upload file transfer times to a network server. I found that the machine network settings reset to 100-half duplex. When I changed it back to Full, file transfer speed was greatly improved (worked normally).
Now the user has called and said after logging in this morning, his MBA is back to 100-half.
Two considerations: 1) he often unhooks his network cable (to attend various meetings) without logging out of his account. 2) he uses a third-party USB adapter (Belkin?) to be able to connect an external mouse and network cable to the one available USB port on the MBA.
I am recommending to him that he not use the third-party adapter - to just use the Apple-supplied USB-to-Ethernet connector, and to log out of his account before removing his network connection.
Am I on the right path here, or can you see any other potential problems/solutions?

Not exactly answering your question but it sounds like the network switch is forced to 100/full instead of auto/auto. Whenever that happens the client comes up with 100/half. Can you change the switch?

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