Never been able to connect to iTunes...please help

I've never been able to connect to iTunes. The following message appears: Network connection was refused. Make sure network settings are correct and connection is active. Has anyone ever experienced this before?

Well.... This has been a hot topic in these forums for a long time. I had this problem for at least 6 months without a resolution. The answers usually involve turning off a software firewall like the new Windows XP security center or Norton firewall. Believe me when I tell you I tried everything to fix this including turning off all firewalls. I eventually was able to find a copy of Itunes 4.7 and have been using that successfully (being able to connect to the music store).
I solved all my connection problems yesterday. I started up my disabled Zone Alarm Firewall program. I went to the allowed to pass through program list and clicked allow for all the programs that connect. Now every thing works great and I was able to install the latest Itunes for windows & connect to the store. The Zone alarm is running as well as the windows security center firewall. I think the Zone Alarm has opened up communication ports that the window security won't. I know many of you will think that I am an idiot. Maybe I am but I got the darn thing working. My belief is that this is not an Apple malfunction. I take back all my curses at them.

Similar Messages

  • I have never been able to open my itunes store.  I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes.  Can someone please help!

    I have never been able to open my itunes store.  I was on the phone with support for 1.5 hours today, no luck. I would like to purchase a book only available on itunes.  Can someone please help!
    I have tried
    -  setting time and date
    -  uninstalling
    -  upgrading itunes
    -  changing credit card
    Any other suggestions?

    Update your safari.  Install this:  http://support.apple.com/kb/dl1569
    The itunes store relies on certain components of safari, regardless of if you use it or not.

  • I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306)  So what does this mean and how can I fix it?

    I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306) " So what does this mean and how can I fix it?

    Hello zabetnz
    Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • Haven't been able to connect to itunes for 3 days. Says connection error but im connected to the internet

    I haven't been able to connect to itunes for 3 days. It says theres a connection error, yet I am connected to the internet.  I have redownloaded itunes and still get this message.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this

    hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this

    I suspect your error was 1015, not 1051. This usually involves a jailbroken iPhone, use Google to find your solution.

  • My iPad/iPhone wont connect to iTunes please help

    My iPad/iPhone wont connect to iTunes please help...im trying to sync both but its not connecting to iTunes and id like to update my music library

    Hello there, gretchenkemp95.
    The following Knowledge Base articles offer up some great, in-depth steps for troubleshooting your iOS device not being recognized:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Haven't been able to connect to iTunes since...

    we've installed HughesNet last week. I haven't been able to connect on this computer account, but it works fine on the other (main)account on the computer. When we made a new account it worked too. I really hate to move to another account on this computer (it'll be a pain to redo my iTunes library), so does anyone have any solutions?

    Hey kwtorrance!
    I have an article here for you that can help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Cannot and have never been able to connect to a testing server

    Hello
    I am using Dreamweaver and am trying to set up a testing site using IIS.  I can’t get it set up.  It says I don’t have administrative privileges.  I am the administrator.  This is a home computer and I am the only user  of the computer. I am just a novice.
    I posted my problem in an Adobe forum.  I was told to enter a command in the  administrator command because I am not an administrator (this made me scratch my head???).  The following is what I was told to enter:
    icacls %systemdrive%\inetpub /grant  %userdomain%\%username%:(OI)(CI)(F) /grant %userdomain%\%username%:F
    it does not work and says there is no command for” icasis”  I am not sure what I need to enter, however.  For system drive I put “C”.  For user name I put the name of my computer. For user name I put my user name.
    This is what I ended up with and this is what I put in the administrators command prompt:
    icacls %C%\inetpub /grant  %Joe-II%\%jtb%:(OI)(CI)(F) /grant %Joe-II%\%jtb%:F
    I am sure this is wrong.
    In addition, in properties of inetpub wwwroot it says I have read and write for both administrator and iis_iusrs privilages (I set it up following a DW tutorial).
    So why can’t I set up testing server on iis? This problem has gone on for years.  I have newer versions of Adobe and operating systems and I have never been able to set up a testing server.  By the way, this is windows 8 professional.
    Any help would be much appreciated.  I would even pay someone to solve my problem but don’t know where I would go to do this.
    Joe
    << Response was:
    Hello,
    I'm sorry to hear you are having issues.
    From the information you have provided, it would appear that your issue is based somewhere in the user account permissions configuration on your PC.
    I recommend taking the following steps to ensure your user account has administrative permissions:
    Open your "Start" menu and right click on "Computer" (or "My Computer" depending on your version of Windows).
    Select "Manage".
    In the new window titled "Computer Management", select "Local Users and Groups" under "System Tools".
    Select the folder labeled "Users" and find your user account in the right panel.
    Right click on your user name and select "properties".
    Select the "Member of" tab and verify that you see "Administrators."
    If not, you can select "Add" and then type "Administrators" in the field labeled "Enter the object names to select".
    Please update us with the results once you've followed these instructions and we can troubleshoot based on that further information.
    Be sure to let us know of any error messages or pop up windows you encounter.
    You were sent this email because you opted to receive email notifications when someone responded to this thread.
    To unsubscribe, visit the above URL and click 'Unsubscribe via Email'.
    Thanks again,
    IIS.NET Forums team
    2055856-2055855       
    >>
    My response:
    My response:  I did what you asked and I am listed as an Administrator or do see Administrators there.  Thank you for your response. Hopefully you can trouble shoot from what I have replied.
    Again, this has been going on for so long.  I would even bee willing to pay to have this problem cleared up.  Again, thanks.
    Joe

    Perhaps one of the hits returned on a google search "setting up iis server" will help: https://www.google.com/search?q=setting+up+iis+server&ie=utf-8&oe=utf-8&aq=t&rls=org.mozil la:en-US:official&client=firefox-a.
    I sympathize, as I had a lot of trouble trying to set up a localhost server on a Win8 computer. Experienced many false starts. Finally got it working to the extent I could actually work on a WP site locally, but the set up is still weird in that when I uploaded all the new files to make them live, nothing updated. Ended up making all the changes again to the live site.
    Chris

  • My ipod touch wont work, it's on the charger but the apple sign just pops up, it been like this for a week and wont connect to itunes, please help!!!

    my ipod touch has been on the charger for about a week now, before that it was working in perfect condition until it died, now the ipod just shows the apple sign and then switches to the sign that means less then 20% battery, it wont turn on! please help me fix it! it wont even connect to itunes

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • I put my ipod on voicecontrol by accident so i typed in my password it said it was wrong i typed it in over and over and it said connect to itunes so I did then i updated it and it told me to restore it still says to connect to itunes please help.

    I put my ipod on voice control by accident so i typed in my password because I wanted to listern to my music it said it was wrong. So i typed it in over and over again until it said connect to itunes so I did. Then while I was at it I updated it I waited 30 mins and then I couldn't turn it on. When it finally did turn on it still said please connect to itunes. So i restored it and rebooted it everything. And it still says connect to itunes. I go on itunes and it says ipod touch is in restore mode unlock password. Well I can't do that if my ipod is disabled. Please help.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • IPod Touch will not connect to iTunes, please help..

    I purchased an iPod Touch yesterday. I synced it up to iTunes, everything fine. After disconnecting and then reconnecting later I found that the computer didn't recongize it and it did nothing but charge the iPod. I've tried many times, all to either have it do nothing, crash iTunes, or give me the message "iTunes could not connect to the iPhone because of an unknown error (0xE8000001)". I've tried reinstalling iTunes, the whole Apple Device Service, the USB problems.. everything. I have USB 2.0, Version 1.1.2 of the iPod, and iTunes version 7.5. Please, please try and answer my problem.
    I've also restored using a friends computer, it works fine the first sync after I restore on his comp, but after that it does what I described above.
    Please help

    I was having the same problem but what I made was:
    Conect iPod Touch into a USB port but from the back of the PC
    Then *shut dawn* the iPod no lock *shut dawn*
    then reinstall iTunes (it has to be iTunes 7.5 o later)
    open iTunes
    turn on iPod Touch
    and it most work
    o restart your PC and try again

  • Keeps asking me to connect to itunes, please help

    Hope someone can help, my Touch is stuck on the connect to itunes screen !
    is there a quick fix please help
    many thanks

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • TS1368 I can't connect to iTunes - message says please try again. I've signed out now but won't let me sign back in as it keeps showing a message 'can't connect to iTunes' please help!

    Message saying cant connect to iTunes. I've tried ipad, iPhone, mac a d all the same. I've reset router/ broadband connection and I've tested which is all fine. It's just iTunes I can't connect to - I've signed out and it won't now let me sign back in. Please help!!

    iTunes is currently experiencing some problems. Keep trying.
    http://www.apple.com/support/systemstatus/

  • HT1695 i've recently got an iphone, and i did the starting questions i've connected to the wifi, but i won't activate. it also won't connect to itunes, please help

    i got an iphone the other day and when i started it up i answered the language questions and i've connected it to the wifi. just when i click next it wont activate, it's unable to connect to itunes as well, please help me

    First things first, You need to update your wifi security settings.  If its set at WEP, then change to WAP2.  If its already set that way, then you need to make sure iTunes is up to date on your computer, then update your software.

  • I cant connect to itunes. please help me..

    i can't connect to itunes. only sometimes but when it does connect, my sister's name shows up. how do i fix this? when i went to settings>general>itunes wifi sync, it showed this... this is my sister's itunes library account name, i dont remember myself changing anything.. anyone please helppppp                        

    yes i have my own itunes.. i went to general>reset>reset all settings.. it shows this now.. i THINK my phone is not connected to my sister's itunes anymore. but my problem now is that my phone can't connect to itunes..

Maybe you are looking for

  • Using dbms_alert in Jdeveloper

    Hello! I need check signal from OracleDatabase in my application on the JSP Page. How I can using dbms_alert package for my JSP page? Thanks.

  • Can't add to or delete from wishlist

    I am no longer able to add or delete items from my iTunes wishlist.  I was able to delete items until a couple weeks or so ago.  I think adding worked until a day or two ago.  When I click the X next to a song that I want to delete, the row immediate

  • HT204088 Can't access to download in App store

    I was going to download 'ekey' for my realestate electric key from App store, but some propmt came out that I have to switch us store from Japanese store.  I don't know what it means. Maybe my app store is running from japanese store. How can I switc

  • Price simulation of Info Records

    What cause when I did price simulation for Info Records the calculated value does not same with create material cost estimate with quantity structure(ck11n). I  only have 1 vendor for the material. Where and how to check the error?

  • Downloading Aussie iPhone App with US iTunes Store

    Hello.. I am an American currently living in Australia. We have a US iTunes account since we move around and originate from there. I'm trying to download a free iPhone app from the iTunes store but it is only available in the Australia iTunes store.