Never ending story: Exchange and Outlook 2010/2013 - Read receipts (reading confirmation) implementation is buggy
OK, I try it again (for the fifth time or so), maybe anywhere in the big microsoft world there is ONE support engineer that is able to recognize a bug and hand it over to the development????
In several cases the read receipt does not contain the sending time of the original message, instead it contains (quite senseless) the time when the receipt itself has been sent.
The only information in the read receipt is the subject of the original mail which may be identical in longer mailthreads to several (dozends of) mails. So in this implementation you are not able to find out to which message a read receipt really relates.
So we cannot prove at all if a single mail in a thread has been read or not. The printout of such a receipt does not have any information that can be used in a meeting or discussion.
Since this situation obviously lasts for several years I'd like to ask
how I can get a working read-receipt-functionality for professional eMail-handling???
It seems that the problem does not lie in the content of the MDN sent by the Exchange server.
If I look into a copy of such a sent MDN with Thunderbird, it tells me for example, that my mail, sent on 15th Juli 2013 14:43:47 (UTC+1) has been read on 15th Juli 2013 14:50:08, which is correct.
But in combination with Outlook I get the same MDN displayed like follows:
Your message at... subject... sent Monday, 15. Juli 2013 14:51:30 (UTC+01:00)... has been read on Monday, 15. Juli 2013 14:51:16 (UTC+01:00) (Text translated from German to English)
So Outlook exchanges the timestamps and falsifies the content of the MDN.
This does only appear in combination with an Exchange server. If I work with a POP3 account and Outlook and send a message to an Exchange 2010 mailbox the correct timestamps are displayed within the returned MDN-message.
All involved systems are set to German (DE-de), the timezone on all systems is UTC+1
Here a small table with my tests
I've used Outlook on all Clients, 2010 and 2013.
Sender: sends initial mail and gets the Reading Confirmation
Receiver: gets the initial mail and sends the MDN
Sender | Receiver | MDN Display
POP3 | Exchange | correct
Exchange | Exchange | fail (displays wrong "sent"-time)
POP3 | POP3 | correct
Exchange | POP3 | fail (displays wrong "sent"-time)
It is obvious this cannot be a "feature". This is different behaviour depending on the senders Account type and one of this two scenarios must be a bug.
Could you help me further on this, please?
Almost no - the MS-Support here in this website was completely overchallenged to even understand this issue. I've tried several times to address this in this forum with no success. The "supporters" here had only one target - to quickly get this
"complicated" case off their desks.
The Office 365 support was much more competent and able to understand the problem. They escalated this to the development team (which lasted about 3 months, dozends of telephone calls and about 20 hours working time, which I had to donate to Microsoft freely)
and located the Problem in Exchange Server.
The result was that they promised to fix it in Exchange Server 2013, but there will be no Bugfix in Exchange 2010. I am waiting for the fulfilment of this promise since over 6 months.
Microsoft seems not to have any problem to leave their (professional and very expensive) Exchange software in a buggy state.
My conclusion: If Exchange 2010 runs out of maintenance I'll switch to Linux and Zarafa Server. The Zarafa guys are able to understand and fix their bugs and I do not have to donate thousands of Euros in working time only to get them understanding their
own bugs.
PS: You need only to press F1 in Office, especially in Access in the German language variant and you get an impressing lesson how desolate Microsoft is working today. Pressing F1 in Access 97 or XP lets you know, how much better they were some years ago.
An impressive deep fall down to the ground.
Regards, Conny
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Johnniehttp://blogs.technet.com/b/rmilne/archive/2015/03/17/update-015_2d00_027-revised-_2800_3002657_2900_.aspx
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keywords ---- Outlook 2010 Offline Addrress Book update OAB Exchange 2007 cache mode wireless mouse Windows 7 W7 hung manual OAB update scheduled / automatic OAB update
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à
Im having issues on SBS 2008 with exchange 2007 and outlook 2010.
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Replace it with certificate: '62C247B3BD081D0A8B074D4A928A76E6DA3BABBA' (expires 06/08/2015 17:05:22)
[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"):"
I opened up 'Internet Information
Services (IIS) Manager to find 2 Server Certificates issues to 'mail.companyname'
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I need to know if it is okay to proceed in replacing the certificate and running this
command.
Thank youHi,
We have this problem with some of our users, in that they get the server unavailable error when trying to activate the out of office.
In our case this is because the Proxy is blocking the connection from the PC to the Exchange, so we just go to Internet Options - Connections - LAN Settings - Advanced (under proxy server) then just add *.domain.com into the Exceptions box at the bottom.
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I installed iCloud on my iPhone 4S and PC running Windows 7 and Outlook 2010. My calendar is not syncing when I put in new information. Solutions?
I would say that you would want to look into the "Exchange Mode" for GMail. That would allow your iPhone to sync calendars, contacts and email with GMail just fine. Doing the same with your outlook should also then sync those same with your PC using Outlook. I've done teh iPhone side of this, but I since I don't run Lookout for my email client, I'm not sure how that will work on the PC side.
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13:01:50,02 [CAgdOutlook 13/01/08] OpenCalendar
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13:01:52,65 [CAgdOutlook 13/01/08] OpenCalendar
13:01:52,65 [CAgdOutlook 13/01/08] -------------------------------------------------------
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13:02:09,41 [CAgdOutlook 13/01/08] InitAutomation
13:02:09,41 [CAgdOutlook 13/01/08] OpenCalendar
13:02:09,41 [CAgdOutlook 13/01/08] -------------------------------------------------------
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13:02:11,81 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{EE975EE3-08EC-4949-9C38-3A637996A670}.cab
13:02:11,87 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {4804CEA3-DDE0-46A0-8430-54DFDE2C5EC0} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed6.0_RioGrande_Signed_All_1.00....
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13:02:38,42 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{4804CEA3-DDE0-46A0-8430-54DFDE2C5EC0}.cab
13:02:38,48 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {884EF9E6-97FC-41A1-9CD3-636DAAEA6035} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed6.0_Signed_All_1.00.002.cab
13:02:41,28 [Device 13/08/27] Check device status...
13:02:41,28 [Device 13/08/27] Check device status finished.
13:02:44,57 [Syncengine 13/05/22] Starting new oneway sync PC to phone
13:02:44,57 [Syncengine 13/05/22] [Events] Open PIM database...
13:02:44,57 [CAgdOutlook 13/01/08] InitAutomation
13:02:44,57 [CAgdOutlook 13/01/08] OpenCalendar
13:02:44,57 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:02:44,57 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:44,57 [Syncengine 13/05/22] Failed.
13:02:44,62 [Syncengine 13/05/22] [Events] Close PIM database...
13:02:53,98 [SonyEricssonMTPExt 13/01/09] MTPRequest:end() failed: 0x80042006 PARAMETER_NOT_SUPPORTED
13:02:53,98 [Device 13/08/27] [MTP Extensions] GetExtDeviceProperty(D043) failed, Error: 0x80042006
13:02:53,98 [PCCompanion 13/07/24] Activate CalendarManager
13:03:04,99 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{884EF9E6-97FC-41A1-9CD3-636DAAEA6035}.cab
13:03:05,07 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {2FC12C0B-6D73-4F66-8D2D-64E907627969} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/JDM_Signed_All_1.00.001.cab
13:03:20,17 Sony PC Companion already running
Is there any help?To check if there could be some problems with your calendar database try to create a new calendar in MS Outlook. Add a test meeting and then point the calendar sync in PC Companion to the newly created calendar folder in MS Outlook. Now try to sync and check if it still fails. If it works, there is probably something wrong with your default calendar folder in MS Outlook.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Sync iPad Calendar to Both Exchange and Outlook on Two Windows 7 PCs
I would like to sync my Outlook 2010/Exchange calendar from my computer at work with my iPad, and then sync my iPad with Outlook 2007 on my home computer. I'd like for the result to be one sync'd up calendar on each device.
I have my iPad set to sync Over The Air with my Exchange calendar from work. It syncs perfectly. I would like to also sync that Exchange calendar, now on my iPad, with my home computer. My home computer is the one that I sync my iPad with via iTunes. That computer runs Windows 7 & Outlook 2007. My home computer does not run exchange and Outlook 2007 at home is simply running as a local .PST file.
My problem has been that the Exchange calendar on the iPad does not sync with Outlook 2007 on my home computer. I have iTunes on my home computer configured to sync my calendar with Outlook 2007 on my home computer, but iTunes has created a second calendar on my iPad called "Calendar" under the "From My PC" heading in the Calendar app. My Exchange calendar shows up on my iPad as "Calendar" under my work email address "[email protected]". The two calendars do not appear to play nicely with each other. The From My PC Calendar only syncs items from my calendar in Outlook 2007 on my Home PC. The "[email protected]" (Exchange) Calendar only syncs with my work PC.
I'm looking for a solution that doesn't involve installing anything on my work PC, as technically that machine is locked down and I cannot add any programs.I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result). -
Exchange 2003 + Outlook 2010 hangs if deleted shared mailbox exists into profile
Environment - Exchange 2003 + Outlook 2010 published via Citrix
We recently did the cleanup of shared mailboxes which are no longer needed. However post our activity we found that many users are reporting that their Outlook is hanging for a long time during startup and it continues while working on outlook. Upon investigation
we found that their Outlook profile was having 1 or 2 shared mailboxes listed which were deleted from organization. As soon these shared mailboxes were removed from profile the Outlook started working fine.
Is this know issue of Outlook and if any hotfix available for same, I have already checked the 'download shared folder' option which isn't selected.
AbsarHi,
Maybe the issue is related to the default behavior in Outlook.
How about try the following:
http://support.microsoft.com/kb/982697
Best regards,
Rex Zhang
TechNet Community Support
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