Never got a serial number?
I signed up for an Educational plan and got the downloads and such, but never got a serial number sent to me? It may be because I can't get into my school email at the moment and if so is there a way it could be send to an alternate email addres?
>I can't get into my school email at the moment
Did you use your school email to make the purchase?
If you did not use your personal email, I don't know of any way for you to proceed if your purchase requires you to login with an email you can's use
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
Similar Messages
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i never got the serial number by e-mail and i can't register ADE on my Acrobat ID
creative cloud do not need a serial number. or activation code it will be using your Adobe ID on which you have purchased the creative cloud membership.In case the purchase of CC is complete without any billing issue then
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
Windows:
In windows 7 navigate to following location:
/windows/system32/drivers/etc
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
Mac:
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked. -
I never got a serial number with logic pro
i purchased logic pro off the app store for 199.99 and never recieved a serial number? help?
Applications in the App Store never have a serial number, in fact Apple doesn't even allow that.
If your version requests a number, you already had a version of Logic Pro on your machine. Delete it and re-download it from the App Store (Logic Pro should show up under "Purchases" and the download will be free) -
Hi, having purchased and installed pages after my 30 day trial had finished I am now unable to save any changes to documents I had created in the trial version. It says I need a serial number, which I never got when I purchased the pages app. Does anyone kno how to rectify this, I would be very grateful for any help as I'm currently writing up my thesis and am now unable
Hi, I had the same problem and I found that you don't need a serial number anymore. Here is what I did:
(1)I went to Applications fodder on my Mac. (You can navigate to the Application folder from 'New Finder Window.')
(2) Deleted Pages (installed as part of the free free trial version) from the Applications Folder. Also deleted 'IWorks' from the Applications folder.
(3) Started AppStore.
(4) Clicked on Purchases.
(5) Clicked on Pages.
(6) Clicked Install.
(4) repeated (5) and (6) for Numbers and Keynote -
I never got a serial number and it wants one
photoshop is asking for a serial number for my trail i never got on what do i do?
Crystal,
Are you using creative cloud or a stand alone version of software? Did you click a button that said "try" to start it?
Here are the instructions for downloading the creative cloud trial:
Download and install trials
I want to download a trial.
I need instructions for downloading and installing a trial.
I need to troubleshoot my download or install.
Pattie -
I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?
Download the installation file(s) and use the serial number you have to activate it.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
How to find my information. The Adobe service is really bad for that...
I think to cancel everything !!!Hi Rahul,
I’m ok now. I solve my problem on your chat Tuesday this week.
Thanks for your help.
Have a great day !
<mailto:[email protected]> Carole Gillant
Assistante de Direction | Coordinatrice clinique
Executive assistant | Clinic coordinator
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De : RahulTyagi4you
Envoyé : 30 avril 2015 06:48
À : EPOQ BROSSARD
Objet : I never receive my serial number for my product by email and I don't see in my product online.
I never receive my serial number for my product by email and I don't see in my product online.
created by RahulTyagi4you <https://forums.adobe.com/people/RahulTyagi4you> in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/7497853#7497853> -
I got my serial number off the ipod box and it still says its wrong
got my serial number off the ipod box and it still says its wrong
I dont know, the ipod is dead, i got it off the box and it says the serial number is invalid or its a software not hardware
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Hi
I bought my mac from my last work but haven't used it for a couple of years. Ive now forgotton my username and poassword! Someone got me on, and the default is to his name and set up. But obviously id like my files! Can anyone help me get back on? Thanks! (IVe got my serial number).
Thanks again
DechmontGiving away / Selling your Mac / Resetting the computer to the factory condition
http://support.apple.com/kb/HT5189
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/ -
Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?
The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
Regards
Rajshree -
How do I install Moutain Lion Apple support said I could after they got my serial number. but evry time i try it comes back and say's cant download on this computer.
Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook Air (Late 2008 or newer) model number 2,1 or higher -
i am a subscriber to cs6 and LR5. i was never given a serial number and i can't open the programs. where can i access this information?
Cloud programs do not use a serial number, they use your paid Cloud subscription log in
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I was never given a serial number...
So I bought the Adobe Photoshop CS6 Extended and followed all the instructions. I wanted to do a trial run and since it's ended I was ready to license it and then it asks for a serial number. So I checked through my emails and it didn't tell me my serial number so I went online to see how I can get it. It's not on my box or CD or anything. I was never emailed a serial number. Please help? What the hell do I do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you are still unable to locate the serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Currently out of order
[My serial number doesn't work : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html] -
I got a serial number from Leica. After registered and downloaded LR from adobe, it said “the serial number is invalid”. Anybody knows how this happens?
thanks!Did you get a serial number for Lightroom, or a redemption code?
Please read Find your serial number quickly -
I was never emailed a serial number
I was in the middle of creating a document when I went to save it and was told I needed to buy the full version. So, I did and not only did I lose my work because I had to close the program- I never receieved any serial number or correspondence as to how to use the full version. It has been installed on the computer but when I open it stills says I need to download a full version. ugh
Help!This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.
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