Never got a serial number?

I signed up for an Educational plan and got the downloads and such, but never got a serial number sent to me? It may be because I can't get into my school email at the moment and if so is there a way it could be send to an alternate email addres?

>I can't get into my school email at the moment
Did you use your school email to make the purchase?
If you did not use your personal email, I don't know of any way for you to proceed if your purchase requires you to login with an email you can's use
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

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    Hi Rahul,
    I’m ok now. I solve my problem on your chat Tuesday this week.
    Thanks for your help.
    Have a great day !
    <mailto:[email protected]> Carole Gillant 
    Assistante de Direction | Coordinatrice clinique
    Executive assistant | Clinic coordinator
    Connaissiez-vous notre clinique-école? Renseignez-vous  <http://www.epoqosteopathie.com/infoClinique.php> ici! |  <https://app.cyberimpact.com/clients/4704/subscribe-forms/B4FA8F33-35EE-4035-8B24-5888D47EF 268> Abonnez-vous à nos infolettres en cliquant ici.
    Did you know about our school clinic? Find out more  <http://www.epoqosteopathie.com/infoClinique.php?> here! |  <https://app.cyberimpact.com/clients/4704/subscribe-forms/0236388F-90FC-4D89-B310-3499CC7C7 556> Click here to subscribe to our newsletter.
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    De : RahulTyagi4you 
    Envoyé : 30 avril 2015 06:48
    À : EPOQ BROSSARD
    Objet :  I never receive my serial number for my product by email and I don't see in my product online.
    I never receive my serial number for my product by email and I don't see in my product online.
    created by RahulTyagi4you <https://forums.adobe.com/people/RahulTyagi4you>  in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/7497853#7497853>

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