Never had problems until today

Windows Vista 32bit
Internet Explorer 7.0
Flash Player 10.1
In the past I would install the flash player and it worked fine (only trouble I ever had.. everytime I restarted my computer I would have to uninstall and re-install the flash player)..but not a big deal because it always worked..Until today, I reinstalled the Flash Player, its says Installation complete ...but the little movie doesn't play...never had this happen before, and then a pop up comes up about the trouble being with the Get Plus+ or whatever...SO..I tried all that manage add ons stuff and made sure everything was enabled like you have been telling everybody else...But nothing works..And, out of curiousity why cant there be another option to install besides the Adobe flash player to watch youtube videos or listen to music on myspace??..are there no other flash players out there to download that will actually work properly without all this headache?...Thanks for your time, I appreciate!!
oh and if this helps...under Computer/windows/system32/macromed/flash..This is what I have FlashUtil10h_ActiveX
Though I have no idea what that means..
Shockwave and java are all enabled/..Axtive X's are either propmted or enabled just like the troubleshooting states///
And at one point today, The flash player actually installed and worked and then, after leaving my computer for like 4 hours..I came back to find it not working again and telling me I need to reinstall...

Hi, Do you understand that you don't have to use the DLM? You want to know about the DLM and what problems it causes? I am not saying anything is wrong with your computer. There is a conflict between the DLM and certain Flash Player Installers that use it. This has been going on almost as long as I have been on this forum, so I have some experience on the DLM.
I understand the purpose of the DLM, but we are not talking of compressing 300MB of a file with Flash Player. Most people have no problem downloading and running the offline Flash Player Installers, unless there are other issues, adblock, etc.
Even the Adobe sites say if you are having trouble with the DLM, to download "here" and so do the Troubleshooting guide.
There is a choice for those that are having a problem with the DLM and it is the offline Installers. I'm glad Adobe has given users that choice.
You can read this mornings thread if you like: Page down to Post #10
http://forums.adobe.com/thread/657321?tstart=0
Here is another with screenshots:
http://forums.adobe.com/thread/657670 Page down to Post#5 & 6
I realize you and others are frustrated and I am just trying to explain to you and others that read your thread what the problems are with the DLM regarding Flash Player. There is a way to work around it, so in my opinon that would be the solution.
Thanks,
eidnolb

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Out of the blue today, my gmail will not send. I recently upgraded to Mavericks. But I have had not problem until today. I can receive mail but not send. Any easy suggestions of what to do?

Out of the blue today, my gmail will not send. I recently upgraded to Mavericks. But I have not had problems until today. I can receive mail but not send. Any easy suggestions of what to do?

I have been having the exact same problem for weeks now with gmail. None of my computers will send Gmail (they will recieve) and my Maverick computers (10.9.1) show gmail smtp.gmail.com as "offline". I had installed Post Box and apple support thought it was that i had too many accounts (I have 2 ipads, an iphone (latest iOs), a work and home iMac and a powerbook). I disabled all my gmail accounts in Mail and still no go from PostBox either . I tried connection doctor and it just spins for outgoing and say I either haveve the wrong pw or login - I dont. I terminaled and tested port 465 (according to gmail instructions) and it works (port 25 did not). I can access gmail from the webmail and send/recieve mail from it and it shows up in my webmail outbox. It is configured for imap.I just cannot send mail at all from any gmail account from any apple device using Mail (or PostBox). I am at a loss as was the apple support person who wished me good luck very politely and sympathetically.

I seriously don't know what caused this to start being a problem until today it worked fine, but I added an exception for popups full question in DETAILS

is there anyway to allow Firefox to allow pop ups from this 1 page of Facebook / well this 1 game https://apps.facebook.com/vampiresdarkside/ and not the entire pan in the Ass Pop up happy site, I cant see any sense in allowing popups from all
apps.facebook.com
and when I try to add it as the exception should be your program edits it to be that crap above instead of the exception I entered specifically,
apps.facebook.com/vampiresdarkside/
I seriously don't know what caused this to start being a problem until today it worked fine, but I added an exception for popups from this one site in Chrome and Firefox decided it wouldn't allow it popups from this part of Facebook and no I am not allowing all the FB apps to have popups I never had to before
apps.facebook.com/vampiresdarkside/
have popups after adding the popup exception in chrome, and no I did nothing to Firefox but it is kinda asking me to switch to Opera or some other crap browser with it acting like this, I modified the exception in chrome and Firefox now wont allow the pop ups it always had up until chrome allowed them WTF

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

HT201303 was just having this problem until today. It is now all sorted and I can explain what to do very simply and easily.

I was just having this problem until today. It is now all sorted and I can explain what to do very simply and easily.
I remembered the answers to my questions, I just forgot "EXACTLY" how I entered the text - so I had to have them reset. The easiest way is to sign in through www.appleid.com. Then on the right click the "Manage your Account" link and sign in. Easy so far right. Then, as others have said, look on the left of the screen you will see a link called "Password and Security" - click on this. Now this is where the confusion begins. Some people have a link located directly under the existing questions that looks like this "Forgot your answers? Send reset security info email to blah blah blah email . If you see this click it and it will send an email to the "Rescue Email" address that you entered when you originally entered your answers. Follow the instructions contained in this email and you are done. If you cannot remember this email address or you have since closed it, you will need to go to the Itunes Express lane and send an email to Apple requesting them to reset your answers.
HOWEVER IF YOU DO NOT SEE A THIS LINK UNDER THE QUESTIONS - this means that you DID NOT enter a Rescue email address when you originally set your questions. The only way you can now reset your Security Questions and Answers is to go to the Itunes Express lane and email Apple asking to have these reset. I have 2 apple accounts, one for myself and one for my daughter - as I did not include a rescue email I had to email apple. On both occasions, these questions were reset and an email sent to me exactly 24 hours after I sent them the request. I entered the new details, WROTE THEM DOWN EXACTLY AS I ENTERED THEM THIS TIME, entered a Rescue Email this time and I am good to go again. Simple. Now when I log in and click on "Password and Security" I do have the reset link visable. Apple support are good, they just take a bit of time to get things done, but they always seem to get there in the end. I just wish someone had taken the time to explain this somewhere else in the forum as it would have saved me much time and angst.
To get to the Itunes Express Lane go to this website www.appleid.com make sure the correct country is displayed top right, if not change it. Once this is saved go to the tabs at the top of the screen and click Support. Then halfway down the next page you will see a photo of two random people with a title of Contact Apple Support - Click this. Scroll down until you see the itunes logo, to the right of this you will see the link Express Lane for iTunes Player and iTunes Store - click on this. One the right hand side of the next page click on the link "itunes Store". On the next page click the link "Account Management" check the radio button beside "itunes store account security", select your country from the drop down box and click "Continue". Under the heading MORE OPTIONS, you will see a clickable link called email - click this. Fill in your name, Apple ID and country. Then in the text box, write "I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You". Then Click Continue, you will be given a reference number and an email is sent to your address advising that generally someone will attend to your request within 24 hours. Like I said previously, I had to do this twice and both times it was reset however it was done within about 5 minutes of the 24 hour cut off, so you will have to be patient. I know 100% that this works for Australia - I am guessing other countries should be similar. Hope this helps someone somewhere!

Standard troubleshooting...
1. Try a Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
3. Remove apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card
- Press the home button when done.
4. If still a problem restore with your backup.
5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
6. If still a problem, it's likely a hardware issue.

Why can I no longer use an image for my signature on forms? The only option I have now is "use a certificate". It was never like this until today.

Why can I no longer use an image for my signature on forms? The only option I have now is "use a certificate". It was never like this until today.

Hi,
I had never heard of someone using the iPhone Number as the ID in the iMessages account in the Mac version.
i.e without adding an Apple ID
iMessages does allow iPhone numbers and mine lists mine.
I would try this.
Sign Out of the iMessages account and Quit Messages
On the iPhone in Settings > Messages remove the Apple ID
Set the iPhone to Airplane mode for a few minutes (to break with the Server)
On starting the phone up again check the iPhone Number is ticked for iMessages.
If it is add the Apple ID
On the Mac restart Messages
Add the Apple ID
At this point you should get a pop up or two saying the iPhone is using the Number and Apple ID.
Accept these and they get added to the Receive At list and Send From drop down.
9:41 pm Monday; October 28, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT203175 My Windows XP recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes." I have never had problems in the past. Is this a real m

My Windows XP software recently had an automatic update and now when I open iTunes, I receive the message "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes."
I have not used iTunes for several weeks so the issue may not be related to the last Windows XP automatic upgrade. I have never had problems with iTunes in the past. Is this a real message or perhaps a virus?
Before I reinstall iTunes, any thoughts?

It's a real message.
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

I've had a Samsung network extender for over a year and it's been great. About a week ago, my iPhone 5 stopped connecting to it. I've never had problems with this. All the lights on the extender are blue, so it seems it's working fine. Any suggestions

I've had a Samsung network extender for over a year and it's been great. About a week ago, my iPhone 5 stopped connecting to it. I've never had problems with this. All the lights on the extender are blue, so it seems it's working fine. Any suggestions?

Oh no! Lets ensure that you are connected. Have you tried to reset the Network Extender? Are other devices able to connect to the Extender? Is your Internet service up and running?
Share details so that we can help!
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

Hi, I have a version of CS4 on my Mac. I can not longer open Raw files with it from my Canon 5D. I never had problems with it in the past. What can I do?

Hi, I have a version of CS4 on my Mac. I can not longer open Raw files with it from my Canon 5D. I never had problems with it in the past. What can I do?

is that the eos 5d?
if so, you only need cr 3.3 or greater. what version do you have in your cs4? (help>about plugins>camera raw)
if you need to update it, http://www.adobe.com/downloads/updates/

I been using viber for a long with no problems until today it's restarting on its own and once I enter the code it try's to sync contact it restarts again. I tried reinstalling but it's still the same. Please replay ASAP

I been using viber for a long with no problems until today it's restarting on its own and once I enter the code it try's to sync contact it restarts again. I tried reinstalling but it's still the same. Please replay ASAP

Contact Viber customer or technical support regarding a problem with their iOS app.

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed??

It appears that you have a subscription to one of Adobe's online subscription sersvices.
Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
Some resources for following up with question about Adobe online services.
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
Be well...

Why has my 3G stopped working on my iphone? It is enabled, and I never had problems with it before, but for about 2 months now it has refused to work and as a result I can't send any attachments such as photos or videos via text.

Why has my 3G stopped working on my iphone? It is enabled, and I never had problems with it before, but for about 2 months now it has refused to work and as a result I can't send any attachments such as photos or videos via text.

Cellular data is a feature from your phone carrier. Have you contacted them to resolve your issue.

I bought an Iphone 5 last month and I can't unlock it. I put my passcode and nothing happens, I have to restart it. I had a 3gs for 4 years and never had problems.

I bought an Iphone 5 last month and I can't unlock it. I put my passcode and nothing happens, I have to restart it. I've been using a 3gs for 4 years and never had problems.

Hi, ziggyistaken.
Here are a couple helpful troubleshooting resources I would recommend when experiencing touch screen response delay.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Jason H.

Cannot sync my iPad mini or my iPod touch. I have never had problems in past. Last sync, Jan. 2013

Cannot sync my iPad mini or my iPod touch. I have never had problems in past. Last sync, Jan. 2013. Have done diagnostic on both with itunes as it does recognize them and they comes up clean. Where do I go from here?

The music should be on your syncing computer. Just sync the music to the iPod.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
However, the music and movie redownload is only applicable to the USA with the latest iTunes since iCloud (beta) is now available in the USA.

HT202663 Tonight I am having problems keeping my wifi in use when I go into an app. I go in an sign back in to my wifi and it stops again when I go into an app. Have not had this problem until today. Have had my iPad since October. Please help.

I have never had this problem before. I have moved closer to the router and it still does it.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I am unable to attach PDFs to Hotmail/Outlook email using my FF browser today. Never had issue before today.

1. I am unable to attach pdfs today in Outlook/Hotmail email using my Firefox browser (27.0.1). I keep getting an error message that says, "The file is not a picture and can't be inserted inline." I do not understand why I keep getting this error message. I am not attempting to insert an image. I am selecting to Insert Files as Attachments from the drop down menu.
No matter how many times I attempt to attach various pdfs to my emails today using Firefox as my browser, I keep getting this same error message. I have cleared the cache, cleared all cookies, cleared all history, signed out of my Hotmail/Outlook account, signed back in, restarted computer, etc., to no avail. Same problem.
2. I switched to my Safari browser, and have no problem attaching pdfs in my Hotmail/Outlook email account. The pdfs are attaching perfectly as usual. My emails are being sent normally with the attachments. The attached pdfs are being received and are opening perfectly as intended.
3. Why am I unable to attach files with Firefox today? Firefox is my browser of choice and I have used it with my Hotmail/Outlook email account without any problems, till today. Please help me! Thank you!

Thank you jscher2000. Yes my PDFs do contain the .pdf extension. I tried your excellent idea to utilize the drag and drop method, but I still get the same error message with PDFs. I have no problem attaching photos or Word documents with either method; just PDFs.
For further diagnostics, I started composing my email in Safari, attached all my pdfs and saved my email as a Draft. I then went to Firefox, opened the draft to continue working on it, and voila! There are all the pdfs I attached previously while in Safari. I was able to send the email with attachments through Firefox with no issues. The attachments went through and were able to be opened.
I am mystified, as Firefox has been trouble-free with my email account, and I have never had this particular issue till today. I made no changes to anything else on my computer, but I did notice very late last night that Outlook had one of those typical messages at the top of my Inbox to refresh my browser since Outlook had been updated. I refreshed and shut down for the night, and when I rebooted this morning that is when I discovered this brand new glitch with attachments. I'm assuming this has something to do their last update.

Never had problems until today

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