Never mind. The answer to my question is easily available. blame the newbie.

Yep. Sorry folks. I'll do a better search next time.

Wow this so quensidential as for this had just happened to my cousin, in fact the exact samething. you can replace it yourself however it is not advised, you will need to buy the screen but make sure it comes with a digitizer. My recomendation is to take it to your nearest apple store. They may charge you a bit more but its the most reliable option.

Similar Messages

Never mind the color where's the text

Could they make this text any smaller? I'm on a HD monitor and this grey text on a gray background is AWFUL and it must be, what 4 points!!. It's giving me a sore head trying to read it never mind learn it.

Would you mind defining "HD" in this matter?
My previous monitor was running at 1680x1050 - HD (if you compare to PAL) - and the text was very small, pushed together and very blurred - hard to read in other words.
When I got my 24" Eizo which is running at 1920x1200 - everything got better. I'm about 60-80cm away from the screen, and have no trouble reading the text, even the smallest ones.
I'd suggest you get your eyes checked, or get a new monitor with better resolution.

Why do I never get an answer to any questions asked on this forum for years now? Why does Firefox Feedback not work? Why does Firefox Suggestion system not work? Why have I switched to Google Chrome (I can answer that last one).

I keep asking questions about problems and see them posted in the "support" forum and usually with a note about how many other users have this problem. There are never any answers or replies even though some of the number for others with the problem are huge.
As I say, I have only one answer to many questions, my last one, which is why have I switched to Google Chrome. I know the answer to that one.

I so agree with what you say and am in exactly the same position - very sad. Was strong supporter of FF but will have to move elsewhere for my browser after many years with FF

Never mind the speed, what's the max file download...

I've spent most part of the day trying to download Mountain Lion, I started about 9:00PM last night, gave up around 11 and called Apple about 08:30AM today.
The download started okay (about a dozen or so times) but repeatedly froze at 53.25MB of 4.34GB - calculating.
Then - 'an error has occurred'
The kind man at Apple talked me through dumping various files that I can't remember, re-installing Lion - in case of some unknown program conflict.
And of course we checked and re-checked everything (about 6 times), including username & passwords etc, etc, etc,
Around 2:00PM it occurred to me to try an download to my MacBook - which hopefully had a 'clean bill of health' - exactly the same result.
Then the Apple man asked if my ISP was BT! - it is.
When I called BT, what I can only imagine to be a spotty adolescent, sniffed and exclaimed; "yeah I 'ad that when I tried to download an upgrade to me iPhone = 'system overload' mate, we don't do software support, wait about a week or so and it should be alright!
I, counted to 10, and asked him to check my Broadband service.
After several mishaps and passing me to 'a senior support advisor' it turns out the router BT supplied me 'had a firmware issue' which doesn't allow downloads of more than 2GB.
Apparently this 'should've been fixed with an automatic upgarade'
Although I pay BT business rates for a business service they can't tell me when my upgrade will be forthcoming, although the imbecile at BT says it'll be 'rushed through'
I could go to Starbucks and download it for the price of a coffee, but I think I might just buy my own router.

Tolerance is a virtue. The originator of the thread gave me an idea that solved my own problem, as a residential user, in overcoming problems downloading Mountain Lion. As it turns out, the issue isn't whether you are a domestic, or a business customer. Just which modem/router you use. BT gave me a business hub a couple of years back, to overcome a very specific local problem on my residential connection. It was this 2-wire router that was causing the problems. So thanks for raising the issue - you have helped to solve a problem for BT residential and business users in the UK and many more Mac users globally who use the 2-Wire router.
"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

HT2731 I received a 50 dollar iTunes gift gard . I have down loaded apps before with no problem but O never had to answer any security questions.

I want to buy something and you won't let me. Are you people crazy

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you log into your account on http://appleid.apple.com and select the Password And Security section are you able to set them ?
If not, then from http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Never mind the speed, feel the quality!

I'm still struggling with my new ADSL lie. Here's some more information:
1. BT line comes into house to a BT Master Socket/iPlate, directly (2m) to HH3. From there, wired ethernet all the way. NOT using the gigabit port. No phone line noise on the tests.
2. Failure to sustain iPlayer, YouTube, esp HD, and a truly terrible Skype image (upload is always slow).
3. Pingtest.net defines my performace as 'F' (truly terrible). Ping 414ms, jitter 111ms, packet loss 24% (graphic below)
4. HH3 shows me with a near 11Mb/s connection, and 1Mb/s upload speed. Any speedtest that shows real time performance (speedtest.net) shows huge spikes and troughs in the transfer rate (it always used to be stable on a different line). BT speedtest averages like made, so the smoothed average always looks acceptabe to them 'we can detect no problems, blah blah)'.
I KNOW that the line performance is much worse. I KNOW that I cannot now manage remote connection to computers in work. I KNOW that TV programmes, Hidef video streams and skype are all unusable.
The real question is - how do I persuade BT to look into this? What are the appropriate words I should use.
I tried the previously suggested trick of plugging/unplugging router ADSL connection, but to no avail.
Thanks in advanace,
Rob

The test is a one off test, and does say that your speed is within the acceptable range. There is no guarantee of download speed, as it varies depending on the time of day, and whether the VP (Virtual Path) that you share with others, is congested.
I think the contention rate is 50-1, so it only needs a few people to be streaming media, or downloading large files, for your throughput to reduce.
If you could get some results that show that you are outside of the acceptable rates, then you may be able to persuade BT to upgrade their ISP links.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

First kernel panic! I'M PANICKING never mind the laptop!

Hi all,
Well (I think) my faithful Macbook 13" just had it's first kernel panic.
I've copied the panic log below: I was just wondering whether anyone would be able to tell me what caused it? I'm just worrying that my mac is dying now even though it seems to be running fine now. I'd just like to know what happened so I can prevent it from happening again. (And I have no idea what all this means)
Thank you to anyone who helps
Wed Jan 12 23:33:03 2011
panic(cpu 1 caller 0x001AB0FE): Kernel trap at 0x0019ee2e, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01186000, CR4: 0x00000660
EAX: 0x0000001b, EBX: 0x0052cbc0, ECX: 0x00000000, EDX: 0x0052cbc0
CR2: 0x00000000, EBP: 0x2111bb88, ESI: 0x0000001b, EDI: 0x0000000b
EFL: 0x00010206, EIP: 0x0019ee2e, CS: 0x00000008, DS: 0x01940010
Error code: 0x00000000
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x2111b9a8 : 0x12b4c6 (0x45f91c 0x2111b9dc 0x13355c 0x0)
0x2111b9f8 : 0x1ab0fe (0x469a98 0x19ee2e 0xe 0x469248)
0x2111bad8 : 0x1a1713 (0x2111baf0 0x0 0x2111bb88 0x19ee2e)
0x2111bae8 : 0x19ee2e (0xe 0x120048 0x10 0x10)
0x2111bb88 : 0x1cca65 (0x0 0x52cbc0 0x1b 0x0)
0x2111bbf8 : 0x1ce104 (0x0 0x331eec4 0x46b26 0x20ed4f00)
0x2111bc18 : 0x202900 (0x52cbc0 0x1c 0x0 0x0)
0x2111bdc8 : 0x1ed916 (0x4 0x2111bec8 0x1 0x2f49990)
0x2111be18 : 0x1ee721 (0x2f49990 0x1000a 0x2111bec8 0x0)
0x2111be78 : 0x36cd1e (0x49fff08 0x2111bec8 0x44 0x0)
0x2111bee8 : 0x36d119 (0x336aea0 0x49fff08 0x2dc75d8 0x1)
0x2111bf28 : 0x36d1d5 (0x0 0x7 0x2111bf5c 0x1)
0x2111bf78 : 0x3e3a7f (0x2dc75d8 0x331edc0 0x331ee04 0x1603)
0x2111bfc8 : 0x1a1c0a (0x330d720 0x0 0x1a40b5 0x4d035d0)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xb0184c98
BSD process name corresponding to current thread: syslogd
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBook4,1 (Mac-F22788A9)
System uptime in nanoseconds: 17005547562411
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 101830019676
loaded kexts:
com.apple.filesystems.udf 2.0.2 - last loaded 42225618549
com.apple.driver.IOBluetoothBNEPDriver 2.1.9f10
com.apple.driver.InternalModemSupport 2.4.0
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.filesystems.autofs 2.0.2
com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.driver.CSRHIDTransitionDriver 2.1.9f10
com.apple.driver.AppleHWSensor 1.9d0
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.driver.AppleIntelGMAX3100 5.4.8
com.apple.driver.AppleIntelGMAX3100FB 5.4.8
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleIRController 113
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.driver.AppleUSBTrackpad 1.7.4f1
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.USBCameraFirmwareLoader 1.0.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AirPortBrcm43xx 366.91.21
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleSmartBatteryManager 158.10.5
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
com.apple.iokit.IOBluetoothFamily 2.1.9f10
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6

Welcome!
I can't interpret the log, but here's some tips.....the +Apple Hardware Test+, mentioned in the first link may shed some light.
Bad or incompatible RAM is, more often then not, the cause of most Kernel Panics. It could also just need to be reset.
Here's the most used site for Resolving Kernel Panics. Please do all the steps in order, even if you don't think you need to do a certain step.
Here is a great MacFixIt article.
 Good Luck! DALE

Oh my god never mind the iOS 6 maps that is nothing compared to the iCloud Control Panel on windows.

I had to remove it because it deciding to attempt to use all available memory 8GB's of it and kill my HDD at the same time. Not worth it.
Really poor quality from Apple and I found similar issues with Safari as well recently. It makes me believe that Apple don't care about users who still use windows.

I had the same problem. Examining the console log showed that I needed to agree to some terms of service, but no terms of service showed up to agree to. On the iCloud panel I signed out and then signed in again. I had to agree to remove a bunch of stuff to sign out. When I signed in again the terms of service panel showed up and I was finally able to log in. Hope this helps!
Some error text from console:
com.apple.iCloudHelper:
ErrorID = "MOBILEME_TERMS_OF_SERVICE_UPDATE"
description = "This account needs to accept the ToS"
(even though mobileme is gone, I guess the errors haven't been updated)

HT5731 I never answered any security questions, why do i need security verification in order to download songs?

I never had to answer any security questions in order to download songs before and i never set up any security questions
How do I bypass this feature?

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

I just got a new iphone! I can't restore some in app content! The reason is I need to do the security questions. I'm 85% sure I put in the right answers but it's not working. Also when I try to reset it threw email I never get the message to fix it! Help!

I have got a new iphone recently. But I can't restore in app purchases. I have tried many times to reset it threw email and never got the message. I know I'm checking the right email I get your advertising messages there. I'm 85% sure I'm using the right answers! This has been very frustrating! Please help make this right!

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use

HT201303 I never set up any security questions for my Apple ID and I was asked on the app store to sign in and answer my security questions. I never made security questions in the first case. I can't purchase anything without them. What should I do?

I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I'm being asked the answers to security questions when I try to download an album but I've never gave the info originally. How do I get past it ?

I'm being asked the answers to security questions when I try to download an album but I've never gave the info originally. How do I get past it ?

If you log into your account are you able to set them ? Go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side are you able to select the questions/answers ? If not then is there a reset link beneath the 2 questions ? (The reset link will only show if you have a rescue email address on your account.)
If not then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I have never set the answers to my security questions...though i cannot buy anything till i provide answers...how do i create answers?

I have never set the answers to my security questions...though i cannot buy anything till i provide answers...how do i create answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99103)

HT201303 I-tunes asking Challange questions I never provided answers to, Challange questions were not required in the past.

I can not purchase from the I Tunes store after installing windows 8,
I-Tunes does not recognize my password for purchases.
The store is asking challange questions that have never been part of my profile.
My last purchase was in September, 2012.
Things were fine with my Windows XP OS. then.
I have never been asked to submit answers to challange questions.
Please review and e-mail solution.
Thank You,
whgrunow

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

Never mind. The answer to my question is easily available. blame the newbie.

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