Never received my May @Gamer coupons after renewal

Hi, I renewed my membership in April and after that I never received the gamers coupons for the month of May.
Please advice

Hello madanagopal,
Thanks for renewing your Gamers Club Unlocked membership! With all the great games coming out I'm sure it will pay for itself in no time! I'm personally going to need to start a game release calendar to keep them all straight.
As AWBrown mentioned, one of the changes to our Unlocked program last November was that the @ Gamer magazine subscription is no longer a member benefit. You are eligible for all the current benefits, which can be found at our article below.
My Best Buy Gamers Club Unlocked Benefits
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

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Never received my Gamers Club coupons, signed up in May

I signed up back in May during one of the sales on the subscription and never received my coupon packet. I assumed it was not included since I got it on sale, then was just recently informed that I should have received it.

Hi debood,
A belated welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you certainly should have received yours by now.
I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Re: Never received my Gamers Club coupons, signed up in May

I'm in this same boat. There's actually a strategy guide I wanted to buy, but realized I never actually got my coupon for one. I also signed up in May.

Hi mdprime,
Welcome to the My Best Buy Gamers' Club Unlocked program! If you enrolled in May, then you definitely should have received your welcome packet by now -- they typically only take 2-3 business days to arrive by e-mail.
I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Never Received Gamers Club Welcome Coupon

So I went into BestBuy today thinking the coupon would be attached to my account but it wasn't. The employee said it may take some time but it should be e-mailed to me.
I checked all e-mails and have not seen anything from gamers club. Is there anyway to find the coupon otherwise?

Greetings exonerated, and welcome to the Best Buy forum,
You should have received a Welcome Packet after purchasing your Unlocked member, but it would not have attached to your My Best Buy™ account. You were to have been sent an email with a digital Welcome Packet within 2 to 3 business days, and there is a good possibility your Welcome Packet was sorted into your email accounts spam/junk folder.
Since you purchased your Unlocked membership back in November, the coupons in the Welcome Packet you were sent have expired. I am going to send you a private message to go over your account with you and to see what I can possibly do to further assist. You can check your private messages by logging into the forum and clicking on the envelope at the top of the page.
Thank you for posting and for being a My Best Buy™ member!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

HT3702 I never received my $19.99 bill after downloading Mountain Lion (it's been almost a month)

Last month, I purchased Mountain Lion from the app store using my credit card and $1 was withdrawn. I entered my billing information but haven't received any bill yet even though Apple sent me and e-mail stating that the bill was actually sent. What should I do?

So you never got charged the $19.99 + Tax on your credit card?

Never received May @Gamer Magazine

Hi, I never received the May 2014 issue of @Gamer. I'm pretty sure my subscription hasn't expired, but could someone check it? Or tell me how to check my subscription status?

Hello Kevin578,
Thanks for renewing your Gamers Club Unlocked membership! There have been a ton of great games to come out recently, and I hope you've enjoyed getting 20% off your favorites.
With the renewal, though, one of the benefits that was discontinued when the program was modified in November, 2013 was the @ Gamer magazine. Customers who still had time on their subscription would get the magazine until the subscription expiration or until May 2014 when the magazine ended for all customers.
It does appear that your magazine subscription has expired already, and would not have been eligible to receive this last magazine. I am sorry for any disappointment this may have caused you. For additional information on the new Unlocked benefits, please see our post listed below.
My Best Buy Gamers Club Unlocked Benefits
Sincerely,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

HT204088 I purchased app credits for $10 and never received them. How do I get my refund?

Not sure how to go about disputing this purchase, but I never received my in-game credits for, "Door Slammers Drag Racing". Now I would either like my money back, or the in-game credits to be applied to me account.

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

AppleId Email Verification never received

I never received AppleId verification message, even after logging onto https://appleid.apple.com My email account is Gmail, any help ?

Hi..
Report the issue to Apple > Apple - Support - Mac App Store - Contact Support

I have never received my coupons for having the game club unlocked.

I have never received my coupons for having the game club unlocked. They are not in my spam folder or anything like that also. Thanks for any help you can give. I want to use my 50% off coupon for a strategy guide,

Hello TheMaggot38,
Thanks for joining Gamers Club Unlocked! I'm pleased to have you on board, and I'm sure you're enjoying the added benefits to your My Best Buy experience.
Some of the first benefits should be the welcome coupons, and I am sorry to hear yours were never delivered. I will look into this and send you a private message with additional information. Please watch for this shortly.
To check your messages, while logged into the forum click on the envelope in the upper right page corner.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Never received my welcome coupons

As the subject line says, I never received my welcome coupons after signing up for the gamers club unlocked. I signed up for the program when I purchased call of duty advanced warefare on release night 11/3. My account shows the that program is active and I see the discounts on games when adding them to my cart. I just never received my welcome coupons.

Hello askogstad,
Thank you for joining our forum, and thank you for being a Gamers Club Unlocked member! We're glad to have you with us.
I'm glad to hear your account was properly activated and you are able to take advantage of the great benefits like 20% off new game purchases. The welcome packet coupons are certainly another great incentive, and I'll be happy to review those with you as well. Please watch for a private message from me shortly.
To check your messages, while logged into the forum click on the envelope in the upper right corner of the page.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

College Student coupon never received

I purchased a Mac Book Pro for my granddaughter to start college. I had planned to purchase it at the Apple Store but we took a chance that the Best Buy in Edwardsville, Il (an hour drive) would have the one she wanted. We waited over half an hour in the store (with multiple attempts) to get the "College Student Deal" coupon without success. We had to leave and I asked if we could purchase the computer and she could try to receive the coupon at home and bring it in for a credit. The clerk gave us two weeks. She never received the coupon in her edu e-mail. She confirmed her e-mail address with the school IT dept and they told her they think the problem is on Best Buy's end. I have called Best Buy Customer Service three times (with long waits and many transfers) without resolution to this problem. I was told by one of the Customer Service representatives (in technical terms) that it may be being blocked and that she would never receive it. I feel I have invested a great deal of time in trying to resolve this issue so yesterday, my day off, I went back to the Best Buy store to talk to a manager. I was given instructions to go to this site for help. Yet another diversion. I am beyond frustrated at having spent so much time and effort on such a simple issue and am wondering if this is a method to discourage the customer. When I purchased my oldest grandchild's Mac I did not encounter this problem - but I did not purchase it at Best Buy. Reading the other posts on this site I see that this is a common problem and wonder why.

Hi vlb,
First of all, best of luck to your granddaughter as she starts college! It's definitely a big step, and making the transition from outlined curriculum to more self-guided study can prove to be a challenge.
It sounds like you and your granddaughter have both tried a few different measures so far, so some additional research may be necessary to determine why she may not have received an acknowledgement message by now. Please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page. You may also want to check out our College Student Deals Coupons FAQ if you haven't already done so.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Never received welcome coupon.

I never received the welcome coupon for 50% off a strategy guide or Buy 2 Get 1 Free Used games. I signed up in early September. Please assist.

There`s currenly no Gamer`s Club/Gamer`s Club Unlocked membership cards although the idea is currently "under review" here(the 7th one down).
http://www.forums.bestbuy.com/t5/Best-Buy-IdeaX/idb-p/IdeaX/status-key/UnderReview
All of your benefits can be had by entering your correctly linked MyBB account # or phone # attached to the MyBB account with GCU. If you have a MyBB/Reward Zone membership card once scanned it`ll do the same thing.
In-store once your MyBB/phone info is scanned/entered there should be a pop up box prompt on the cashiers screen and you`ll be asked to verify the keypad info. Once completed the discount will be automatic.

Mariah Carey CD I ordered in May, I never received it. Please refund my money.

I have been an active member on these boards. I have read as much as I can and I write from time to time. I have been so busy in my life as well. In the process, I did not remember my Mariah Carey CD I ordered. I never got it, but have received everything else. I have as I said been so busy. I wound up buying the Mariah Carey CD in person, but not sure how to proceed. I never received the item in the mail. I did contact Best Buy for a full refund. I paid using PayPal with my credit card. I would appreciate at this point a full refund. I did though receive all my other items I ordered, but not the Mariah Carey CD. Please refund my money for this Mariah Carey CD. I also never meant to take so long. I have been busy. Please refund in full my money for the Mariah Carey CD. A refund only. Thank you.

Hello there sharistein,
I hope you are doing well and I’m glad to see you’ve continued to participate on the forum! With everyone’s busy schedules, it can be difficult to remember what we have and have not taken care of.
It seems you posted in regards to the Mariah Carey CD in the end of May, which Alex responded to. You can review your post here. I am sending you a private message to follow up with this post. You may view this private message by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

HT3702 I downloaded coins for my bejeweled blitz game and was charged for them by Apple, but never received them. What should I do.

On Friday, I purchased and tried to download coins for my bejewled blitz game. I was charged on my credit card, but I never received the coins.

On friday I purchaed coins for my bejewled blitz game. I was charged on my credit card for two purchases rcpt. no. 172035410830 + 210035412050. I only received coins for one receipt. please credit my account for one of the receipts.

HT203167 my daughter has bought coins for a game called design but i have been charged twice and she has never received any coins for the game?

My daughter bought coins for design game but never received them is there. Phone number for UK the money has came of my account

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Never received my May @Gamer coupons after renewal

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