New 2.0 update & itunes 7.7

The 64 bit issue with iphone as been resolved with the new updates.

What is the "64 bit issue"?
Phil

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HT201413 I cannot access any of my music with my Windows 7 PC after I update iTunes. I keep getting the error message " The song 'ABC' could not be used because the original file cannot be found. Would you like to locate it?", for the 1800 songs that I h

My music library worked fine on my new PC until updated iTunes software. Now I cannot access any of my music anymore. What's happening here?
Any help would be greatly appreciated.
Thank you,
Lisa

Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2

I've got a new IMAC, but i don't have all my music or movie purchase on it. I just recently updated iTunes. How do I get my purchases back?

Ive got a new iMac and now that i updated iTunes I do not have all my music and movie purchases. How can I get it all back?. I used to have it before update

It doesn't magically transfer itself, you have to do it. Purchase may present themselves for re-downloading but things such as CD are only on the old machine or on the CD.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).
Additional tip at https://discussions.apple.com/message/24176756#24176756
Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

And need the new iTunes 11.1 to be able to use my iPhone on iTunes but I need the new mac software update OXS 10.6.8, but my mac doesn't need or have an update what should I do! I'm upset :'(

and need the new iTunes 11.1 to be able to use my iPhone on iTunes but I need the new mac software update OXS 10.6.8, but my mac doesn't need or have an update what should I do! I'm upset :'(

The requirements for iTunes:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Your Mac must be able to run OSX 10.6.8. If you can run that OSX then you can run iTunes 11.1.
Which Mac do you have?
MJ

When we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!

when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!

Click here and ask the iTunes Store staff for assistance.
(108048)

ITunes won't find new iPhone and update invalid signature

Trying to restore from iPhone 4 Restore backup to new iPhone 6 (Windows 7) and encountered the following......
When trying to connect the new iPhone 6 to my existing iTunes account, iTunes would not show the device (couldn't find it). Received a popup that stated the phone could not be recognized and an update to 11.4 (12.1....) was required. [[ I found this strange since I just updated and backed up my iPad and old iPhone 4 last night in anticipation of getting the new iPhone 6 today.]]
I tried the update multiple times but it would stall 15 minutes in and give the message "invalid signature" and error out. I looked through many comments on this support sight, read what related help was available through iTunes help, etc, and spent HOURS trying each one (listed below). A combination of a couple of steps finally worked for me so I am sharing this to hopefully save you some time and frustration. MUCH frustration.
Tried but did not resolve..... updated new phone to current 8.1.1 and made sure 'Find My Phone' was turned off.
Tried but did not resolve..... downloaded iTunes manually from within iTunes.
Tried but did not resolve .... downloaded iTunes manually from Apple.com downloads.
Tried but did not resolve..... downloaded Firefox (an alternative browser) and manually downloaded iTunes again from Apple.com.
WARNING: The following resolution will wipeout any previous iTunes settings like views, organization, etc. It will also wipeout any previous setup already done in your new iPhone other than fingerprinting, language and date/time setup. Email accounts, setup preferences, etc, will be wiped. Also, your old phone will no longer work with iTunes - apprently this new software issue will only recognize one phone. Your music, contacts, most apps (I did lose a few), if backed up from your old phone properly before starting this process will 'Restore' to your new phone in the updated iTunes.
Tried and worked..... Closed iTunes. Went to Start on my computer, typed itunes64setup. I had two itunes64setup listed due to the first manual download from Apple and then the one done again via the Firefox browser. I chose the one downloaded from the Firefox browser - not sure it would make a difference. (If you have two listed, Hover your mouse over each and it will give you the times of when they were downloaded). Right click on the itunes64setup and choose 'Run as Administrator'. (You may incur issues with this step if using a work proprietary computer.) Opened iTunes and plugged the iPhone 6 in and it recognized the phone. I was then able to 'Restore' info.
Since I had already tried the manual downloads, I am not sure if they were necessary and maybe running the itunes64setup only would have resolved the issue. If you are addressing the iTunes update iPhone 6 issue and try the itune64setup without the manual downloads, etc, and it works, please update this support entry so others can follow your lead.
Thanks!
What Apple is not telling (WARNING) their faithful users about is that they obviously have software issues for existing users in the 'Windows' world when upgrading to the newer phones and to do so you are going to need to spend some time and effort. This is strike two for me, just coming off the 8.1.0 iPad 2 upgrade debacle Apple put so many of us through. Shame Shame, Apple! It's called Q/A and should be applied to all your users environments and not just those who have everything new in an Apple/Mac only world. There are more of us that don't. Thx!

Step one : Please restart EVERYTHING involved. This means your cable modem / dsl router, Airport Base Station if you have one, your computer, your iPhone / iPod Touch / iPad (2) if applicable. Shut it all down and power it all back up in the appropriate order (modem / router / computer, et cetera)
Step two : Make sure you have the most recent version of all software. Verify you have the latest version of iTunes and the Remote software. Check to make sure the AppleTV has no updates as well.
Step three : Enable Home Sharing on all applicable devices.
Step four : Make sure the AppleTV and the computer are both hooked up to the same network, wireless or otherwise, and make sure if you have a non-Apple router anywhere in the mix it is allowing traffic to flow freely between all the Apple tech. Apple has specific documentation on this. Search the Support site for "Apple TV: TCP and UDP ports and protocols used" and make sure none of those ports are being blocked by the router or any firewall software you may have running, like Zone Alarm.
Step five : Fire up the Remote app on your phone, and let it search for your AppleTV. There should be no passwords required anywhere if the Apple tech is properly talking to one another.
Step six : If all the above still doesn't work, then call in a professional who can get eyes on the equipment and do a proper job of troubleshooting.
Please let us know if this does not help.

HT4567 I have a new iPad 2. I also have an older Macbook Pro with Mac OS 10.5.8. When I connect my iPad to my Mac, it says that I cannot use the iPad because I need iTunes v 7.0 or higher. When I try to update iTunes, it says I have latest version 6.8.

I cannot get my iPad 2 (brand new) to work with my MacBook pro. It says I need iTunes 7.0, but when I go to update iTunes on my MAC, it says I have teh latest version 10.6.3. I have Mac OS 10.5.8 on my MacBook Pro. Any help would be appreciated. Do I need to upgrade my OS? If so, which version?

In order to download iTunes 10.7, which requires OS X 10.6.8, you have to buy OS X 10.6. It's available from the online Apple store, in the US by calling 800-MY-APPLE, or online here. After OS X 10.6 installation, run Software Update until there are no more updates available, at which point you'll be at OS X 10.6.8 and can install iTunes 10.7.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account

Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

How can I sync my new iPad with my itunes account on my 4 yr old macbook? I plugged the iPad in once and all music synced. The 2nd time it said update needed. Mac says no update available.

How can I sync my new iPad with my itunes account on my 4 yr old macbook? I plugged the iPad in once and all music synced. The 2nd time it said update needed. Macbook says no update available.

" how can I sync my iphone to my mac book without losing all the music and pictures on it?"
You cannot. Copy everything you want form the old computer to the new one, then sync it.
it basically says you have to erase your iphone to sync to a new itunes!
Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content.

HT4623 How do I update my iphone 5 to the new ios7 software using itunes on my computer?

How do I update my iphone 5 to the new ios7 software using itunes on my computer?

Just for clarity, do you have iTunes 11.1 now on your computer? If yes, when you connect your iPhone via your USB / Lightning cable is your iTunes opening with a small box near the top right of screen that shows your iPhone connected? If yes then you can click through the various views of your iPhones content areas, such as Music, Photos, etc. You will eventually get to a screen that is Status. On that screen you should see the iOS Update option.

I have an older Ipod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new Ipod Touch and cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one?

I have an older iPod Touch, I bought a new one and the Itunes on my computer is too old to recognize my new iPod Touch and Itunes cannot be updated. Is there a creditable software program I can use to get all my old music from my old iPod Touch to the new one? It is my understanding that the music cannot be saved onto my new iTunes, b/c I did not have iCloud. I have over 2,000 songs I just cannot part with. PLEASE PLEASE PLEASE help some how!! THANKS!

I had the same problem with my iPad, i couldn't get the newer version of itunes because the computer was too old and my iPad couldnt sync with the old itunes. I got a PC from school a few months later so that solved the problem for me. Unfortunately i don't think there would be a program to put your music on your iPod, iTunes should be the only way to transfer files to Apple devices. What operating system are you running and what version of it is it?

I had my Ipod touch 4gen on itunes of computer that crashed. On new computer i updated it, hit the wrong button, and lost everything. How do i get my old songs, apps, and account money back?

I had my ipod 4gen itunes on a computer that crashed. With the new computer I update it to the lastest version. I hit the wrong transfer button and lost everything. How do I get my old songs, apps, and money back from my old account, if thats possible?

I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.

Since updating itunes to version 10 my ipod classic will not sync any new music that I have added to itunes, can anyone help

I recently updated iTunes to version 10.3.1.55. Since then when I try to sync my IPod classic it says on the top of iTunes (where the barbers pole is) "Step 1of1 Determining Tracks to Sync". This stays like that for about 15 minutes before a message pops up saying "Itunes could not copy ""song title name here"" to the Ipod because an unknown error occurred (-50)". This message pos up for every song title that has been added to itunes since the itunes update. Therefore I am unable to sync any new music. This only happens when syncing the ipod as the iphone syncs with no problems.
Does any one have a solution?

There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, it says I need to update itunes to 10.6.3 or later. I did, but still get the same error message.

Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
Can anyone offer suggestions?
Thanks!

Since it told me to update, I updated to 10.7.
Then when I plugged in the phone again, it gave the same message that I need to update itunes.

New 2.0 update & itunes 7.7

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